Brookdale Senior Living

  • Verification & Prior Auth Supervisor - Brentwood TN

    Job Locations US-TN-Brentwood
    Location : Name
    BHS Central Services - DIV
    Location : Address
    111 Westwood Place
    Location : Location
  • Overview

    Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company. Here you’ll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there’s a place for you to make a difference in lives of the families we serve throughout our continuum of care.


    Responsible for the accurate verification of insurance benefits, including but not limited to coordination of benefits. Oversees the verifications and authorization departments. Ensures performance standards are met and maximum efficiency is maintained. Partners with Trainer to identify training needs and timely updates training material.


    1. Ensures timely entry and return of verifications and authorizations.
    2. Supervises of all Verifiers and Prior Authorization Specialists.
    3. Develops and maintain staff productivity reports.
    4. Hires, monitors training, supervises and evaluates staff members to ensure a competent and productive workforce.
    5. Reviews, reports and provides recommendations for improvements to senior management.
    6. Interprets insurance benefits and prior authorizations.
    7. Develops, implements and revises departmental policies and procedures.
    8. Identifies resource needs and assigns individual responsibilities.
    9. Maintains established deadlines for the Central Billing Office.


    This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.


    Education and Experience
    Associates Degree in Accounting, Finance or Business Administration or other related field required, Bachelor’s Degree preferred. Minimum one year Insurance Verifications experience required. Minimum one year Supervisor experience preferred.


    Certifications, Licenses, and Other Special Requirements


    Management/Decision Making
    Uses limited independent judgment to make decisions based on precedents and established guidelines.  Solves problems using standard procedures and precedents.  Knows when to refer issues to supervisor and when to handle them personally.


    Knowledge and Skills
    Has a working knowledge of a skill or discipline that requires basic analytic ability.  Has an overall understanding of the work environment and process. Has a working knowledge of the organization. Knowledge of Microsoft Office.


    Physical Demands and Working Conditions

    • Standing
    • Requires interaction with co-workers, residents or vendors
    • Walking
    • Sitting
    • Use hands and fingers to handle or feel
    • Reach with hands and arms
    • Stoop, kneel, crouch, or crawl
    • Talk or hear
    • Ability to lift: Up to 25 pounds
    • Vision


    Brookdale is an equal opportunity employer and a drug-free workplace.


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