The Resident Programs Manager has the primary responsibility and authority to oversee the quality of life for resident engagement as outlined in Brookdale mission and cornerstones, the Optimum Life philosophy and culture, as well as the Resident Programs Standards of Excellence. Serves as a part of the management team to ensure policies and procedures are understood, trained, and implemented. Hires, trains, and manages one or more full time associates to ensure all program expectations are in place and all customers involved have quality of life and are satisfied.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience
Bachelor’s degree (B.A.) in recreation, health education or related field and two or more years of direct programming experience with older adults preferred.
Certifications, Licenses, and Other Special Requirements
Requirements for California communities: At least one year experience in supervising associates and in training volunteers.
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Basic typing and computer skills are essential preferably in a Microsoft Windows environment.
Physical Demands and Working Conditions
Brookdale is an equal opportunity employer and a drug-free workplace.