Brookdale Senior Living

  • Entry Level Healthcare, Senior Living

    Job Locations US-TN-Brentwood
    Category
    Sales & Marketing
    Requisition Post Information* : External Company URL
    https://www.brookdale.com/en.html
    ID
    2019-28447
    Location : Name
    NSH Contact Center- NSH
    Location : Address
    111 Westwood Place
    Location : Location
    US-TN-Brentwood
  • Overview

    Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company. Here you’ll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there’s a place for you to make a difference in lives of the families we serve throughout our continuum of care.

    Responsibilities

    Would you like to start a career in a healthcare related field? Do you have a background or interest in social work, counselling, teaching, or healthcare, with a soft spot in your heart for helping senior citizens and their families? If so, we are looking for caring, empathetic, professional servant-leaders with emotional maturity, critical thinking skills, and the courage to guide families in their search for independent living, assisted living, specialized memory care, skilled nursing, and home health care services for their loved ones.
    As a Senior Living Advisor, you will build a connection with families as you help them care for their aging loved ones by matching them with one or more Brookdale communities, and recommending that they take the next step to come and see how we enrich the lives of those we serve with compassion, respect, excellence, and integrity.
    If you are trying to get established in healthcare and need experience, you really should consider Brookdale. We have an extensive onboarding program that will give you valuable skills and industry knowledge and prepare you for future advancement. We have 80,000 associates caring for 100,000 residents in over 900 communities across the nation. We can find a place for you! Our compensation and benefits are competitive and our team is made up of wonderfully bright and talented people who care for and support one another like family. Come join the industry leader in senior living! Come join Brookdale!

     

    What you will do
    • Assist families who are looking for help with senior housing or other home-based assistance.
    • Identify the communities or other resources that are the best fit for a family’s needs and schedule appointments for them to visit and see for themselves.
    • Persuade people to take action by visiting communities and learning about the options available to them that will improve their quality of life.

     

    This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

    Qualifications

    • Must be a responsible, reliable, self-starter who will come to work every day and serve seniors and their families with passion
    • Effective listening and communication skills, both verbally and in writing, are essential
    • Must be coachable and willing to seek out and accept direction from your supervisor
    • Deliver results and meet performance goals by driving move-ins for Brookdale communities
    • Excellent computer skills and the ability to multi-task data lookup and entry while speaking on the phone
    • 2+ years of experience in a service related field
    • High school diploma (Higher education preferred)

     

    Some of the Perks and Benefits:
    • Starting wage of $16.00/hour plus up to $450 monthly bonus potential
    • Full medical, dental, vision, disability, and life insurance
    • Educational reimbursement
    • 401(k) retirement savings plan
    • Paid time off

     

    Certifications, Licenses, and Other Special Requirements
    None

     

    Management/Decision Making
    Applies existing guidelines and procedures to make varied decisions. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

     

    Knowledge and Skills
    Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Possesses an understanding of the aging process and needs of older adults across all product lines. Maintains an active, working knowledge of current competition and any new entrants. Ability to operate personal computers and related software. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to present self and Community as an organization ready to meet the needs of the senior to maximize their quality of life by providing the highest quality of care and services. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers’ expectations, needs and circumstances. Ability to effectively listen and communicate verbally and in writing is essential. Must be a self-starter who excels in organizational and time-management skills and can work without close supervision.

     

    Physical Demands and Working Conditions

    • Standing
    • Walking
    • Sitting
    • Use hands and fingers to handle or feel
    • Reach with hands and arms
    • Stoop, kneel, crouch crawl
    • Talk or hear
    • Ability to lift:  up to 25 pounds
    • Vision
    • Requires interaction with co-workers, residents or vendors
    • Occasional weekend, evening or night work if needed to ensure shift coverage
    • Requires Travel:  Occasionally

    Brookdale is an equal opportunity employer and a drug-free workplace.

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