Brookdale Senior Living

  • Assistant Executive Director

    Job Locations US-OK-Tulsa
    Category
    Community Operations
    Requisition Post Information* : External Company URL
    https://www.brookdale.com/en.html
    ID
    2019-28721
    Location : Name
    Brookdale Tulsa Midtown
    Location : Address
    5211 S Lewis Ave
    Location : Location
    US-OK-Tulsa
  • Overview

    Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company. Here you’ll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there’s a place for you to make a difference in lives of the families we serve throughout our continuum of care.

    Responsibilities

    Responsible for the day-to-day operational execution in support of an ED in a large RC or CCRC. Assists with managing occupancy and monthly financial performance for the property.

    1. In conjunction with the Executive Director, responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public. In the absence of Executive Director, acts as the primary property contact for the community.
    2. Supervises, directs, and motivates all department heads, supervisors and staff. Maintains superior training and morale. Ensures training programs are effectively executed.
    3. Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues. Administers annual resident satisfaction survey.
    4. Executes renewal program with existing residents through a proactive program ensuring the highest renewal rate possible.
    5. In conjunction with the Executive Director, develops annual operating and capital budgets. Maintains budget accountability to the Executive Director, aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
    6. Assists with the hiring, training, and discipline of associates in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates with attention paid to consistency in the selection and retention of quality personnel.
    7. Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.
    8. Develops and maintains a positive image with community. Becomes active in social and civic affairs of the local community. Represents the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups.
    9. Keeps current on competitive projects and programs in the market place.

    This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

    Qualifications

    Education and Experience
    Bachelor's Degree in Gerontology, Business or other related field is required. Minimum two to four years proven management experience in retirement housing, hospitality or health care is required; or equivalent combination of education and experience.

     

    Certifications, Licenses, and Other Special Requirements
    State license as a nursing home administrator and/or Assisted Living License.

     

    Management/Decision Making
    Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

     

    Knowledge and Skills
    Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Understanding of legal requirements impacting skilled nursing and assisted living facilities. Understanding of sound business practices and approaches for analyzing general and specific operational issues. Understanding of appropriate methods for hiring, training, evaluating, motivating and disciplining personnel. High degree of accuracy in all assignments; ability to multi task and work with numerous interruptions; high degree of initiative; good judgment; employs professional ethics; high degree of customer service orientation; excellent written and verbal communication skills; ability to motivate others. Ability to work in a stressful environment.

     

    Physical Demands and Working Conditions

    • Standing
    • Walking
    • Sitting
    • Use hands and fingers to handle or feel
    • Reach with hands and arms
    • Climb or balance
    • Stoop, kneel, crouch crawl
    • Talk or hear
    • Ability to lift:  up to 50 pounds
    • Vision
    • Requires interaction with co-workers, residents or vendors
    • Occasional weekend, evening or night work if needed to ensure shift coverage
    • Possible exposure to communicable diseases and infections
    • Exposure to latex
    • Possible exposure to blood-borne pathogens
    • Possible exposure to various drugs, chemical, infectious, or biological hazards
    • Requires Travel:  Occasionally

    Brookdale is an equal opportunity employer and a drug-free workplace.

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