Brookdale Senior Living

Manager, Human Resources - FULL TIME

Job Locations US-CA-San Juan Capistrano
Human Resources
Location : Name
Brookdale San Juan Capistrano
Location : Address
31741 Rancho Viejo Road
Location : Location
US-CA-San Juan Capistrano


Make Lives Better Including Your Own.


The happiness of those we serve is dependent on the happiness of our associates, so you’ll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you’ll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.


Provides general guidance and interpretation to associates and managers on company human resources policies, procedures and practices. Serves as primary point of contact for associates at assigned community(s).


  1. Provides interpretation and guidance to management and associates on HR policies, procedures, practices and related documentation.
  2. Advises management regarding hiring decisions, equal employment opportunity, employee relations, compensation, benefits, OSHA and health/safety issues.
  3. Manages recruitment activities for assigned community(s), including sourcing, interviewing, hiring and orienting new employees.
  4. Develops and implements associate orientation program.
  5. Handles inquiries and complaints at the community. Investigates, oversees, and resolves or refers complex associate issues to the corporate office, in accordance with company policies.
  6. Maintains employee relations records and prepares statistical reports concerning staffing and employee relations.
  7. Serves as primary contact with payroll in investigating and resolving pay issues and in interpreting corporate payroll policies.
  8. Conducts exit interviews with community office staff to determine reasons for separation. Develops retention recommendations and strategies to address areas of concern.
  9. Develops human resources presentation materials and forms as needed.
  10. Trains management on leadership and HR skills.


This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.


Education and Experience
Bachelor's degree in Human Resources, Business Administration, or related field from a four-year college and a minimum of three to five years related experience and/or training; or equivalent combination of education and experience.


Certifications, Licenses, and Other Special Requirements
Certified Professional in Human Resources (PHR/SPHR) is preferred; or desire/willingness to acquire.


Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.


Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Demonstrate knowledge of employment law (federal and state). Effective computer skills with intermediate to advanced skills in Microsoft Office (Word, Excel, PowerPoint, and Access). Excellent oral and written communication skills. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to manage multiple tasks efficiently.


Physical Demands and Working Conditions

  • Standing
  • Requires interaction with co-workers, residents or vendors
  • Walking
  • Sitting
  • Use hands and fingers to handle or feel
  • On-Call on an as needed basis
  • Reach with hands and arms
  • Talk or hear
  • Taste or smell
  • Ability to lift: Up to 25 pounds
  • Requires Travel: Occasionally
  • Vision


Brookdale is an equal opportunity employer and a drug-free workplace.


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