Brookdale Senior Living

LOA Specialist

Job Locations US-WI-Milwaukee
Human Resources
Location : Name
HR - Recruiting-MKE
Location : Address
6737 W. Washington St.
Location : Location


Make Lives Better Including Your Own.


The happiness of those we serve is dependent on the happiness of our associates, so you’ll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you’ll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.


Facilitates Brookdale’s leave of absence program in coordination with Brookdale’s 3rd party leave of absence vendor, to ensure compliance with Brookdale policies, as well as federal, state and municipal leave regulations.


  1. Serves as the subject matter expert and point of contact for associates, community leadership and field leadership.
  2. Provides guidance in alignment with Brookdale’s policy and practice, as well as federal, state and municipal regulations. 
  3. Serves as the primary vendor contact for daily administration, as well as contract renewals and changes.
  4. Reviews daily files and manually updates employment records within the HR management system.
  5. Works closely with Benefits, Payroll, and HRIS teams to ensure STD/LTD, payroll and employment statuses are administered appropriately, and makes data entry updates as needed.
  6. Identifies potential ADAAA cases and coordinates with the Field HR team to facilitate the Interactive Dialogue.
  7. Evaluates processes and collaborates with Brookdale’s vendor to identify changes in order to improve organization effectiveness.
  8. Develops and delivers virtual and in-person leave related trainings.
  9. Coordinates the no hours worked audit in coordination with Payroll.


This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.


Education and Experience
High school diploma or general education degree (GED) required. Bachelor's Degree in Human Resources, Business Administration, or related field is preferred. Minimum of one to three years of experience in human resources, preferably in employee relations; or equivalent combination of education and experience.


Certifications, Licenses, and Other Special Requirements


Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines.  Solves problems using standard procedures and precedents.  Knows when to refer issues to supervisor and when to handle them personally.


Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability.  Has an overall understanding of the work environment and process.  Has working knowledge of the organization.  Excellent written and verbal communication skills. Ability to effectively respond to questions from managers, associates, customers, and residents. Ability to solve problems utilizing critical thinking skills.  Computer proficiency with Microsoft Office (i.e. Word and Excel). Strong organizational skills and ability to multi-task in a fast paced environment.


Physical Demands and Working Conditions


  • Standing
  • Requires interaction with co-workers, residents or vendors
  • Walking 
  • Sitting
  • Use hands and fingers to handle or feel
  • Reach with hands and arms
  • Talk or hear
  • Ability to lift: Up to 25 pounds
  • Requires Travel: Occasionally
  • Vision


Brookdale is an equal opportunity employer and a drug-free workplace.


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