- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for maintaining a secure environment for all associates and residents within the building and on the community grounds by overseeing the security guard staff.
- Coordinates staffing schedules.
- Initiates all in house training and safety programs as it relates to the security department. Oversees security guard cross-training program
- Reviews all daily logs and initiates follow-up procedures.
- Hires, trains, disciplines, and terminates security guards in accordance with company policy. Conducts performance evaluations.
- Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems.
- Secures all areas of the building, checking for open...
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners).
- Assist the Engagement department as led by your Coordinator, Manager, or Director.
- Build relationships with residents to cultivate person-centered engagement and bridge connections between residents.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Assists with the day-to-day accounting functions of the community in accordance with current acceptable accounting and cost reimbursement principles. Provides clerical support as directed.
- Verifies and processes invoices in a timely manner. Notifies management of invoices that do not match purchase orders. Contacts suppliers and/or vendors concerning errors or questions on invoices, as directed.
- Monitors and collects accounts receivables, including resident rent checks. Reports delinquent accounts to management.
- Performs payroll data entry, including maintenance of employee records, time cards, miscellaneous deductions, etc.
- Prepares monthly/quarterly reports regarding open invoices, accounts...
- Interact with senior residents and guests, take and deliver food orders in a timely manner following company standards, and ensure everyone is happy with their meal.
- Work with kitchen staff, assist with bussing and resetting tables, remove dirty dishes, dispose of trash and restock inventory as needed.
- Perform side work duties as assigned
Brookdale is an equal opportunity employer and a drug-free workplace.
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
- Our business office coordinators provide support to the community, which include accounts receivable, accounts payable, payroll and other human resources related duties.
- You will also track community accounting changes, prepare and record all invoices for the community, assist with new hire documentation as well as organize and maintain personnel, resident, marketing and other files as needed.
- An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or minimum of one to two years related experience and/or training; or equivalent combination of education and experience is preferred.
Brookdale is an equal opportunity employer and a drug-free workplace.
Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.
- Develops standards for organization and supervision of dining services.
- Maintains quality dining services within the prescribed budget.
- Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals.
- Oversees the food preparation and cooking, to ensure meals are prepared per company procedures.
- Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed.
- Prepares cleaning schedule,...
Plans, directs, and coordinates activities of the dietary department at one or more locations, and provides food services for residents and employees. Responsible for providing a quality dietary experience by overseeing dietary staff and maintaining a pleasant and clean environment.
- Establishes departmental regulations and procedures in conformance with administrative policies.
- Develops standards for organization and supervision of dietary services.
- Maintains quality dietary services within the prescribed budget.
- Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals.
- Works closely with divisional dietary services specialist...
Manages the Brookdale at Home (Home Care Agency) associated with a Brookdale Senior Housing community. The home care agency’s average monthly service hours provided are typically between 700 and 2000 hours. Ensures the efficient and effective operation of the Brookdale at Home (Home Care Agency) and interdisciplinary team process.
- Provides direct management of all Brookdale at Home (Home Care Agency) associates, which is typically 10 to 20 associates, including a BAH Scheduler Coaches, counsels, disciplines, and completes performance evaluations for staff. Ensures adequate staffing coverage for the provision of services on a day-to-day basis.
- Motivates associates through staff appreciation, recognition, and...
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Job Summary
Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. In alignment with Brookdale’s Resident and Family Engagement philosophy, assists in providing person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and...
The Regional Maintenance Technician (RMT) provides Asset Management support for the associates responsible for the general operating maintenance, service and repair, including floor care, of the communities within their region and communities/offices.
- Assists with training needs, as necessary, to ensure community maintenance team performs regular maintenance tasks with a strong emphasis on floor care.
- Indirectly supervises and oversees community maintenance, housekeeping, carpet care and equipment, and laundry (if applicable). Responsibilities to include hiring, training, evaluating performance, resolving disciplinary issues and termination.
- Directs and trains associates engaged in the maintenance/upkeep of the interior and exterior of...
- Leader primarily responsible for the business office operations of the community.
- Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).
- Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
- Ensures effective communication with associates, residents, families, vendors and other visitors to the community.
- Ensures that residents are properly billed for services provided and leads the timely collection of receivables.
- Responsible for overseeing payroll process to ensure...
- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects.
- Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents.
- Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field).
Brookdale is an equal opportunity employer and a drug-free workplace.
Generates high-volume recurring streams of new move-in revenue for assigned Brookdale communities experiencing non-exempt sales associate vacancies. Prioritizes the outperformance of budgeted sales goals and community revenue targets by efficiently performing all processes and tasks required to close sales. Represents the ideal Brookdale sales professional and promotes a mission-driven sales culture. Employs unique insights gained within one community’s opportunities to optimize sales in the next community assignment. This position will travel to communities within a specified geographic area. Assignments will vary in length and may change with little notice.
- Drives rapid occupancy growth and prioritizes rate...
Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community.
- Provides direct supervision of resident care staff, which includes monitoring job performance, collaborating with community leadership on associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed.
- Coordinates training and education of resident care staff on an ongoing basis.
- Verifies all associate hours on time cards and weekly hours report. Completes...
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met.
- Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements.
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Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
- Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners).
- Assist the Engagement department as led by your Coordinator, Manager, or Director.
- Build relationships with residents to cultivate person-centered engagement and bridge connections between residents.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met.
- Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements.
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- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met.
- Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements.
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- Leader primarily responsible for the business office operations of the community.
- Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).
- Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
- Ensures effective communication with associates, residents, families, vendors and other visitors to the community.
- Ensures that residents are properly billed for services provided and leads the timely collection of receivables.
- Responsible for overseeing payroll process to ensure...
Responsible for maintaining a secure environment for all residents and associates within the building and on the community grounds. Greets visitors, monitors the inside and outside of the building, and responds to emergencies.
- Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out.
- Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates.
- Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night.
- Maintains familiarity with and monitors all...
Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.
- Supervises direct care staff as delegated by manager/supervisor.
- Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency).
- Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care.
- Manages on-call/after-hours business needs as assigned.
- Effectively communicates all staffing shortages and additional staffing needs to supervisor.
- Effectively...
- Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners).
- Assist the Engagement department as led by your Coordinator, Manager, or Director.
- Build relationships with residents to cultivate person-centered engagement and bridge connections between residents.
Brookdale is an equal opportunity employer and a drug-free workplace.
Manages the day-to-day clinical services of the community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.
- You will oversee full implementation of resident and family engagement’s overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community. This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care.
- Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all...
Assists the Executive Director and/or Manager of Sales and Marketing with all aspects of the community sales and marketing program. Provides administrative and clerical support and coordinates various functions to enhance the image of the community.
- Answers telephone calls and provides information to callers or routes calls to appropriate associate; places outgoing calls.
- Meets and greets visitors, determines nature of business, and refers them to appropriate individual(s).
- Assists in providing community tours to prospective residents and their families. Promotes community in a positive manner and communicates the company’s values to all audiences.
- Types, edits, produces, and distributes a variety of...
Maintains and/or improves upon the occupancy levels and revenue production of assigned communities in accordance with the marketing and business plans to include managing the sales process and completing all activities required for a sale. Develops and maintains relationships with and generates leads through residents, family, and professional referral sources. Represents the community and increases awareness through participation in outside events. Coordinates with the business development coordinator/director in joint efforts for assigned communities to generate referrals or manages this activity in the absence of business development associates. Assists management with resident retention. Partners with management to develop and execute marketing plans and...
Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.
- Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing.
- Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies.
- Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator,...
Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory...
- You will oversee full implementation of resident and family engagement’s overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community. This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care.
- Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all...
- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects.
- Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents.
- Hire, train, and supervise at least one full-time associate to ensure all expectations are in place.
- Facilitate, plan, collaborate, and partner between service lines (Independent Living, Assisted Living, Memory Care, and Skilled Nursing) to optimize a culture of engagement reaching all areas of the campus, where applicable.
- Requires at least two years of direct experience with adults and leadership experience. A degree in a...
Provides residents with nursing services and administers medications and treatments in accordance with physicians' orders, within state licensure regulations and consistent with facility nursing standards. Monitors and manages the quality measures and indicators of the community. Plans, develops, directs and evaluates Educational and Clinical Training programs in accordance with current Federal, State and Local Regulation for SNF staff. Plans, organizes, budgets, coordinates, evaluates and develops policies for facility’s risk management systems in accordance with current federal, state, and local standard, guidelines, and regulations to protect residents, staff and facility from loss. See Infection Prevention Addendum for additional job duties.
Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community.
- Provides direct supervision of resident care staff, which includes monitoring job performance, collaborating with community leadership on associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed.
- Coordinates training and education of resident care staff on an ongoing basis.
- Verifies all associate hours on time cards and weekly hours report. Completes...
Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc.
- Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident...
Provides residents with nursing services and administers medications and treatments in accordance with physicians' orders, within state licensure regulations and consistent with facility nursing standards. Monitors and manages the quality measures and indicators of the community. Plans, develops, directs and evaluates Educational and Clinical Training programs in accordance with current Federal, State and Local Regulation for SNF staff. Plans, organizes, budgets, coordinates, evaluates and develops policies for facility’s risk management systems in accordance with current federal, state, and local standard, guidelines, and regulations to protect residents, staff and facility from loss. See Infection Prevention Addendum for additional job duties.
Leader responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.
- Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as...
Assists the Director, Clinical Services in planning, organizing, developing and directing the day-to-day operations of the Clinical Services department in accordance with current federal, state and local standards. Assists in maintaining systems and established policy and procedures. See Infection Prevention Addendum for additional job duties.
- Assesses the comprehensive nursing needs of each resident using acceptable long-term care assessment software tools and according to state and federal time frames.
- Coordinates care plans for each resident. Oversees the day to day care of each resident to ensure care plans are followed.
- Works with other team members to establish appropriate level of care...
The RN Care Manager serves as a liaison among Brookdale teams, residents, families, and healthcare providers within our communities, promoting coordination, communication, and collaboration at Brookdale’s HealthPlus communities. This role encompasses the identification, coordination, communication, and implementation of services essential for enhancing residents' quality of life and achieving an optimal level of wellness. Works closely with primary and specialty care providers to formulate resident-specific care plans, ensuring that the delivery of medically necessary services aligns with established care plans. Serving as a resident advocate, they actively contribute to identifying and improving service delivery, closing gaps in care, and understanding key...
- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects.
- Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents.
- Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field).
Brookdale is an equal opportunity employer and a drug-free workplace.
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met.
- Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements.
-