- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  

The Human Resource Director directs staff of the Human Resource (HR) department at assigned community(s) to ensure legal compliance and effective implementation of the organization's policies, mission and talent acquisition strategy to enable high quality resident experiences and care. - Oversees community’s human resources functions, including, but not limited to, recruiting, new hire orientation, performance management, compensation, benefits, leave of absence administration, safety and workers’ compensation administration, associate relations, recognition, training/development and diversity, equity and inclusion initiatives. - Manages the talent acquisition process including sourcing, interviewing, hiring, pre-employment screening, and onboarding associates, complying with federal, state and local employment laws and regulations. Ensures community talent acquisition practices result in qualified community associates necessary to provide high quality care and services to residents, minimizing the use of premium labor. Advises community hiring managers regarding hiring decisions. - Assists in the implementation and evaluation of human resources policies, processes and programs to meet community needs. - Promotes professional growth of staff and oversees performance review processes including the successful execution of programs including but not limited to associate orientation, training, recognition, and best practices. Trains management on leadership and HR skills in order to foster professional development among community leaders. - Partners with stakeholders, including HR Business Partner and Associate Relations as needed, to conduct necessary investigations on associate relations issues and advises management on appropriate resolution. Manages associate stay and exit interview process using feedback to improve associate turnover and retention. - Identifies possible pay issues and works with Executive Director and HR Business Partner to resolve using approved pay ranges. - Analyzes trends in turnover, hiring, promotions, separations, and grievances to determine support or action needed to adjust unfavorable trends. - Assists in representing community(s) as required in legal proceedings, unemployment hearings and workers’ compensation claims. - Develops, implements, and monitors the human resources department budget. - Maintains associate personnel files and reviews policies and practices to maintain compliance.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for running operations and developing medium-term improvements which impact the organization. Manages and directs the operations of a group of communities within a geographic region, under the direction of a Division Vice President (DVP). Oversees a revenue of $90-$150 Million.   - Monitors regional community operations through review of financial statements, sales and activity reports, and other performance data and reports these results to the Division Vice President (DVP) and Executive team. Reviews operational audits to ensure compliance with established quality and productivity standards. Assesses productivity and goal achievement and determines areas needing cost reduction and program improvement. Helps evaluate the feasibility of new or revised systems and procedures. Assists management team with problem solving and productivity improvements and empowers implementation of solutions. - Works with regional and community management to implement sales and marketing activities and strategies to maximize occupancy. - Leads the regional and community operations teams in the evaluation and approval of all business plans and operating budgets addressing improvement of occupancy rates and penetration of services to ensure feasibility and profitability. Participates in and partners with Marketing and Development in the research and pilot studies relating to new ancillary ventures. Proactively manages, controls, and approves capital expenditures. Partners with Marketing and Finance to assess and balance company profitability goals with operating resources. - Partners with executive staff to ensure quality and enhance operational performance of communities, discuss issues of significance and impact for operations, and confer to resolve problems. Seeks and provides advice and feedback. Initiates needed actions as appropriate. - Plays key role in the effective communication and interfacing with community management on operational issues and ensures that the Regional Director(s) performance meets expectations. - Selects, develops, leads and retains a regional operations team that will successfully achieve operating objectives and initiatives according to company culture and beliefs. Through example, inspires and motivates performance. Visits communities routinely. Coaches staff as necessary to maintain high standards of quality care, financial accountability and business growth. Addresses organizational design and reporting relationships to prepare and respond adequately to changes and growth. - Discusses issues of significance and impact for regional community operations with appropriate associates in the Finance, Human Resources, Information Technology, Marketing/Sales, and Quality Improvement Departments. Seeks and provides advice and feedback. Initiates appropriate and needed actions. - Partners with regional and community operations teams to oversee the overall health and safety program and practices for the region and maintain a safe environment for the residents, associates and families.   This job description represents an overview of the responsibilities for the above referenced position. It is intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Participate in on-the-job training experiences for the Health and Wellness Director role, learn new skills about senior living, and be able to demonstrate increasing proficiency and expertise with managerial and clinical responsibilities within the Brookdale organization. The Brookdale Bench Program will prepare you to assume the Health & Wellness Director role at one of our communities including, but not limited to areas of people management, clinical management, quality care and regulatory oversight when you assume the role of a Health and Wellness Director.

The Care Manager identifies, coordinates, and implements services necessary to improve resident’s quality of life and to achieve an optimum level of wellness. Works in collaboration with primary and specialty care providers to develop resident-specific care plans, coordinates medically necessary services and the delivery of care to ensure compliance with established care plans. Serves as resident advocate and assists in identification and continuous improvement of service delivery (e.g. identifying and closing gaps in care, etc.). Understands key interventions and care protocols required to treat residents in place as appropriate. Responsible for tracking population and other healthcare indicators. Assesses healthcare needs and identifies community and external resources as needed. Communicates with managed care coordinators, insurance providers and external healthcare professionals regarding resident needs, status, etc. (e.g. primary care providers, home health agencies, etc.). Responsible for coordinating resources and equipment required as needed.   - Collaborates with community Health and Wellness Director (HWD) to coordinate and communicate care for each resident. - Reviews current population’s medical diagnoses to identify care needs. Assists in assessing the health, functional, and psycho social status of residents. - Coordinates services required to enhance optimum wellness and manage chronic conditions. - Assists resident with developing and implementing personalized, holistic care plan. - Collaborates with hospice, palliative and home health services/therapy as indicated. - Participates in collaborative care reviews (CCR) and care conferences. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, and proactively identifying those at risk for move out. Implements timely problem solving. - Educates and explains Brookdale’s care pathways as determined by individual diagnosis and healthcare needs. - Provides resources for residents and families to make informed decisions regarding choices in meeting healthcare needs. - Effectively advocates for residents and their families the benefits of residing and receiving care and services at the community. - Provides advanced care planning education to residents and families/responsible parties. Helps ensure each resident has a completed Advanced Care Plan, inclusive of goals of care. Communicates with healthcare providers to ensure care delivery is consistent with resident’s Advanced Care Plan(s). - Applies quality improvement methodology for analyzing, improving and managing outcomes; collaborates with HWD to ensure compliance with service plan. - In collaboration with Clinical Coordinators where applicable, provides oversight, coordination and family communication when necessary during resident hospitalization and rehab stays. Ensures return to community where appropriate. - Communicates information in a timely manner to the appropriate care provider regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family, or outside health care provider concerns. - Maintains working knowledge of all Brookdale business lines (Independent Living, Assisted Living, Memory Care, Clare Bridge Crossings, Skilled Nursing Care, Home Health, Hospice, and Personalized Living). - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. Partners with Brookdale Healthcare Services (BHS) and BHS Care Transition Managers to determine appropriate resident solutions. - Completes documentation as required by Brookdale or state regulatory agencies. - When residents return to the community after an inpatient admission, ensures appropriate care transitions protocols are being met. - Completes other duties as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.