Brookdale Senior Living

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Job Locations US-TX-Houston
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-242839
Location : Name
Brookdale Galleria
Location : Address
2929 Post Oak Blvd
Location : Location
US-TX-Houston
Job Locations US-TN-Brentwood
Supports the District Director of Clinical Services (DDCS) in managing the healthcare operations of the communities in an assigned district. Helps ensure residents’ healthcare needs are met in compliance with state and federal regulations as well as Brookdale standards. Travels within the district as assigned to support management vacancy, training, auditing and any other area identified to ensure clinical excellence and meet state requirements.   - Travels throughout the district weekly to communities as assigned by the DDCS. - Fills the role of HWD in assigned communities when an HWD is on leave, extended vacation or the position is vacant. - Provides clinical support and guidance for communities with regulatory deficiencies. - Audits community clinical compliance and partners with other leaders to design and implement action plans as needed. - Provides root cause analysis and hands on support to ensure clinical outcome are meeting standards and key areas are current, which may include: service plans, orders, PCC compliance, MAR clarification, weights, skins, etc. Ensures compliance post-cleanup as needed. - Supports clinical initiatives and roll-outs by leading training for the district and/or individual communities as assigned by DDCS. - In some states coordinates and signs resident assessments. This may include completing comprehensive assessments including personal interview with the resident and other if the resident due to any impairment needs assist with history, etc. - Facilitates RN Delegations for medications and care per state regulations. - Participates in a variety of meetings with the division, district and individual communities. - Provides training, coaching and guidance to clinical leaders and front line staff. - Participates in clinical training and audits compliance; including facilitating Med Tech/QMAP/Med. Aide training and competency evaluations. - May assist DDCS in clinical Quality Assurance (QA) site visits. - Provides insight to DDCS on overall assessment of community strengths, weaknesses, opportunities, and threats (SWOT). May be asked to provide regular reports. - Provides support in clinical investigations and may participate in disciplinary actions. - Supports DDCS with special projects as assigned. - Provide district clinical support when DDCS is unavailable which may include responding to questions, support move in/out discussions etc. - Ensures proper and timely documentation in accordance with Brookdale policies and procedures and federal and state requirements. - Maintains a working knowledge of and adheres to company policies, procedures and Clinical Systems. - Utilizes the nursing process (assessment, planning, implementation, and evaluation) in applying nursing knowledge in accordance with state nursing regulations.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-242834
Location : Name
West Area Clinical-DIV
Location : Address
111 Westwood Place
Location : Location
US-TN-Brentwood
Job Locations US-ID-Pocatello
Leader responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.   - Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary; builds and maintains strong working relationships with management team. - In connection with the district team, develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; reviews and manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards. - Acts as a hands-on leader who supervises, directs, and motivates community staff; provides assistance as needed. Encourages teamwork and collaboration and cultivates an inclusive community culture. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements. - Attracts, develops, engages, and retains associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends in recruiting, turnover, and retention to continually improve community performance. - Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving problems and resolving issues with support from district leaders. Leads efforts to leverage satisfied residents and families to grow community occupancy. Partners with the Resident Council as necessary. Administers resident satisfaction and other surveys and works with district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement. - For assisted living or memory care communities, creates collaborative relationship with community clinical leader to ensure community’s care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Assists in developing and conducting service plan reviews, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents. - Demonstrates a high degree of financial acumen as it relates to community operations; works to meet or exceed budgeted revenue and profitability; and proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations. - Drives sales and marketing efforts in collaboration with community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and implements approved sales and marketing activities and strategies to maximize revenue (RevPAR). - Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company’s mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate agencies and groups. - Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence. - Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242829
Location : Name
Brookdale Pocatello
Location : Address
1501 Baldy Avenue
Location : Location
US-ID-Pocatello
Job Locations US-OR-St. Helen
Participate in on-the-job training experiences for the Health and Wellness Director role, learn new skills about senior living, and be able to demonstrate increasing proficiency and expertise with managerial and clinical responsibilities within the Brookdale organization. The Brookdale Bench Program will prepare you to assume the Health & Wellness Director role at one of our communities including, but not limited to areas of people management, clinical management, quality care and regulatory oversight when you assume the role of a Health and Wellness Director.
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-242826
Location : Name
St. Helens, OR
Location : Location
US-OR-St. Helen
Job Locations US-TX-Wichita Falls
Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.  
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-242823
Location : Name
Brookdale Midwestern
Location : Address
918 Midwestern Parkway
Location : Location
US-TX-Wichita Falls
Job Locations US-VA-Virginia Beach
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Administration
Position Type
Regular Full-Time
ID
2024-242818
Location : Name
Brookdale Virginia Beach
Location : Address
937 Diamond Springs Road
Location : Location
US-VA-Virginia Beach
Job Locations US-OH-Groveport
- Leader primarily responsible for the business office operations of the community. - Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC). - Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements. - Ensures effective communication with associates, residents, families, vendors and other visitors to the community. - Ensures that residents are properly billed for services provided and leads the timely collection of receivables. - Responsible for overseeing payroll process to ensure that associates are paid correctly. - Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis. Supports an inclusive community culture. - Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.  Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred. May also directly supervise another department.   Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Administration
Position Type
Regular Full-Time
ID
2024-242814
Location : Name
Brookdale Lakeview Crossing
Location : Address
4000 Lakeview Crossing
Location : Location
US-OH-Groveport
Job Locations US-AL-Huntsville
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242810
Location : Name
Brookdale Jones Farm
Location : Address
2815 Carl T Jones Drive SE
Location : Location
US-AL-Huntsville
Job Locations US-NC-High Point
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-242809
Location : Name
Brookdale High Point North MC
Location : Address
1564 Skeet Club Road
Location : Location
US-NC-High Point
Job Locations US-FL-Palm Beach Gardens
Assists residents in identifying appropriate resources in order to maintain their highest level of independence and satisfaction to include problem solving for health, social, and emotional needs and coordinating support services. May be required to supervise other staff positions. - In consultation with the Executive Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies. - Develops, oversees, markets and coordinates community resident services programs. - Implements orientation programs for new associates. - Monitors and oversees any outside care providers working at the community. - Assesses prospective residents for appropriateness of residency. - Coordinates new resident orientation processes to ensure a smooth transition and appropriate socialization activities. - Conducts family conferences to determine the amount of support services required to meet the resident’s needs. - Responds to emergencies, assesses situation, and alerts medical help when necessary. - Addresses and follows up on all resident concerns, incidents, and accident reports in a timely manner. - Contacts family members during times of emergency and other concern issues. - Communicates on a regular basis with health care providers to monitor and assess health conditions, safety issues, and the needs of all residents. - Communicates with other staff members concerning resident changes and building operation issues. - Prepares and monitors compliance with annual budget. - Develops and maintains a positive image with local community. May attend social and civic affairs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242808
Location : Name
Brookdale Palm Beach Gardens
Location : Address
11381 Prosperity Farms Road
Location : Location
US-FL-Palm Beach Gardens
Job Locations US-AZ-Tucson
Leads the day-to-day operations of a large, complex community with over 200 units and multiple product lines, including a skilled nursing facility. Is responsible for the community’s associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become the preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.   - Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members. - Develops and implements business plan to become the highest performing senior living community in the local market. Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets. Manages community performance against goals; works with department leaders to meet business goals. Creates and implements plans to improve or maintain performance to Company service and financial standards. - Builds and maintains strong working relationships with management team and encourages teamwork, partnership, and collaboration; cultivates an inclusive community culture. Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues. Holds department leaders accountable for department performance and empowers them to demonstrate leadership and accountability in their respective departments; encourages autonomy and promotes feedback. Provides assistance to leaders and staff as needed. Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements. - Demonstrates supportive leadership to department leaders and managers to assist in attracting, developing, engaging, and retaining associates in accordance with Company policies. Understands and communicates the community’s staffing needs and is responsible for overseeing the recruiting and onboarding process; works with department leaders to ensure associates are appropriately trained and developed to meet the needs of residents. In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates. Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention. - Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Empowers community management to proactively solve resident problems and resolve issues. Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents. Partners with Resident Council as necessary. Leads the effort to administer resident satisfaction and other surveys and to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement. - Creates and maintains collaborative relationship with community and skilled nursing clinical leaders to ensure community’s care and services are appropriate to meet the needs of residents. Collaborates with clinical leaders to oversee resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Ensures clinical leaders conduct service plan reviews, consistent with applicable legal requirements, with resident families to maintain the personal dignity of residents. - Demonstrates a high degree of financial acumen as it relates to community operations. Drives results and proactively shares best practices and ideas with department leaders to analyze, develop, and execute annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Strategizes with department leaders and district team to minimize negative budget variances and deficits and to proactively create plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations. - Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships. Engages with prospects who tour the community. Identifies trends, strategizes effective methods for increasing occupancy, and empowers sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR). - Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company’s mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups. - Oversees proper maintenance and upkeep of buildings, grounds, and property and ensures maintenance department is working to keep property up to Company standards; ensures proper oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence. - Enforces current Company policies and procedures and holds department leaders accountable for doing the same. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242802
Location : Name
Brookdale Santa Catalina
Location : Address
7500 N Calle Sin Envidia
Location : Location
US-AZ-Tucson
Job Locations US-FL-Jacksonville | US-FL-St. Augustine
Oversees and directs the sales efforts for multiple communities and products within district, major markets, networks and stand-alone communities. Responsible and accountable for meeting and exceeding the occupancy and revenue goals. Supports the professional development of community sales associates and provides coaching related to selling skills, pipeline management and sales execution. Fosters a strong sales performance culture across the district. - Successfully manages sales performance within the assigned district. Monitors occupancy trends and ensures execution of sales activities by team members. Leads district alignment around competitive positioning and marketing plans. Achieves and exceeds all occupancy and revenue goals for assigned district. - Leads and develops the team of community sales associates and business development professionals within the district. Oversees creation of district business development and lead generation plans, ensuring coordination between communities to provide optimum results without duplication of resources. - Assists in interviewing and hiring of all sales staff in their portfolio of communities. Actively partners with Training and Development, Human Resources, and Operations in the recruitment, hiring, evaluating, and disciplining of all sales positions within the district. - Ensures effective onboarding of new sales hires, in partnership with Training and Development and Human Resources. Actively monitors skill and knowledge growth of new hires during onboarding period. Works to support achievement of professional growth milestones for new sales hires. - Oversees completion of the marketing plan and budget for the district. Partners with the marketing team in the development and modification of near and long-range community marketing plans and budgets by providing competitor information, data and feedback. Develops sales plans that align to the marketing activities and achieve desired objectives. - Assesses local markets and competitive positioning within assigned district and makes pricing and incentive/discounting recommendations. - Monitors sales performance expectations and gaps at the community and district level. Reviews and analyzes sales reporting/dashboards on a daily, weekly and monthly basis to ensure accuracy and to identify performance improvement opportunities. Coaches sales team members of appropriate actions in response to performance issues. - Assesses the knowledge, skills and abilities of sales staff on an ongoing basis. Coordinates regular skill training and reinforcement to address gaps and opportunities. Conducts coaching observations of sales team members to evaluate sales behaviors and skills. - Visits each community within district on a scheduled basis and as approved by Division Director of Sales or VP Sales. Partners with on-site sales teams and Executive Directors in the execution of the sales and lead generation programs and strategies to achieve and maintain full occupancy. - Interacts with Clinical Operations and other home office associates. Educates and supports these partners about the sales programs for their respective communities. - Consistently executes established sales processes, systems and tools to perform job duties. Maintains working knowledge of lead management (SMS) and sales reporting (dashboards) to maximize sales effectiveness. Adheres to reporting deadlines - Promotes the company in a positive manner and sets the example for company’s standards for excellence. Serves as a consensus builder among community Sales and Operations teams. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-242801
Location : Name
Jacksonville, FL 32034
Location : Location
US-FL-Jacksonville
Job Locations US-TX-Temple
- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects. - Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents. - Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field). Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242799
Location : Name
Brookdale Western Hills
Location : Address
3902 W. Adams Avenue
Location : Location
US-TX-Temple
Job Locations US-NC-High Point
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242793
Location : Name
Brookdale Skeet Club
Location : Address
1560 Skeet Club Road
Location : Location
US-NC-High Point
Job Locations US-NC-Eden | US-NC-greensboro | US-NC-Greensboro | US-NC-Reidsville
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-242791
Location : Name
Brookdale Eden
Location : Address
314 West Kings Hwy
Location : Location
US-NC-Eden
Job Locations US-CA-Tracy
- Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners). - Assist the Engagement department as led by your Coordinator, Manager, or Director. - Build relationships with residents to cultivate person-centered engagement and bridge connections between residents. Brookdale is an equal opportunity employer and a drug-free workplace.    
Category
Community Operations
Position Type
Regular Part-Time
ID
2024-242782
Location : Name
Brookdale Tracy
Location : Address
355 West Grant Line Road
Location : Location
US-CA-Tracy
Job Locations US-TN-Cleveland
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242778
Location : Name
Brookdale Mount Vernon Drive
Location : Address
1775 Mount Vernon Drive, NW
Location : Location
US-TN-Cleveland
Job Locations US-NY-Syracuse
Job Summary In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Designs a 7 day a week person centered program that is engaging, creative and meets the needs and interests of the individual residents. Promotes and engages residents in the 7 domains of well-being programs in a dementia friendly structured environment; including sensory focused small group programming for residents who cannot participate in a larger group setting. - Develops a monthly calendar, in partnership with residents, based on residents’ shared interests. Ensures person centered special events and daily path programs are scheduled and executed as scheduled. - Ensures dementia care programs are in compliance with Brookdale Excellence Standards Tool (BEST), Divisional Dementia Care Site visit tool, state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and dementia care standards as assigned by the Executive Director. - Collaborates with community leadership educating & providing resources to families and associates regarding Alzheimer’s disease and other dementias. This includes how to engage residents and lead programs on an ongoing basis. This includes facilitating and coordinating dementia focused in-services and or events for families or computer based and situation specific training for associates including Understanding Alzheimer’s & Dementia Care (UADC), as required by Brookdale. - May provide direct supervision of Clare Bridge Program Assistant/s, as required by Executive Director, which includes assisting with hiring, coaching, and counseling program assistant associate and conducting the documenting corrective action, as needed. Completes job performance evaluations. May act in supervisory capacity in absence of Manager or Executive Director. - Collaborates with community leadership in planning, coordinating, appropriately decorating, and participating in special events including holidays, signature programs, National Walk to End Alzheimer’s, family socials, educational and marketing events. - Reports changes in residents’ overall health to clinical partner, including changes in behavior; takes actions to address concerns in a timely manner and collaborates with the team in exploring approaches and interventions to address behavioral expressions. - Oversees social media content to ensure alignment with Brookdale’s culture, brand, and social media guidance and Brookdale standards. - Plans and schedules programming events outside the community, which may include driving a community motor vehicle. - Maintains and adheres to department monthly budget and expense control and may manage volunteer program. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. Has completed training and qualifications based on state regulations to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor. 
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242777
Location : Name
Brookdale Bellevue AL/MC (NY)
Location : Address
4330 Onondaga Boulevard
Location : Location
US-NY-Syracuse
Job Locations US-NY-Fayetteville
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Administration
Position Type
Regular Part-Time
ID
2024-242776
Location : Name
Brookdale Fayetteville
Location : Address
5125 Highbridge St
Location : Location
US-NY-Fayetteville
Job Locations US-TN-Cleveland
Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242775
Location : Name
Brookdale Mount Vernon Drive
Location : Address
1775 Mount Vernon Drive, NW
Location : Location
US-TN-Cleveland
Job Locations US-NC-Matthews
- Caregivers provide direct care to residents, recognize individual needs, encourage independence and treat each senior with respect and dignity. - You will assist residents with activities of daily living, including bathing, dressing, grooming and other personal care needs, as well as help residents with vacuuming, dusting, sweeping, mopping and dishes. - Engage residents in meaningful conversations and provide attentive care. - Based on state regulation, completion of training/certification may be required. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Healthcare
Position Type
Regular Part-Time
ID
2024-242772
Location : Name
Brookdale Weddington Park
Location : Address
2404 Plantation Center Drive
Location : Location
US-NC-Matthews
Job Locations US-KS-Wichita
Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242769
Location : Name
Brookdale East Wichita
Location : Address
9191 E 21st St North
Location : Location
US-KS-Wichita
Job Locations US-MI-Ann Arbor
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242767
Location : Name
Brookdale Ann Arbor
Location : Address
2190 Ann Arbor-Saline Road
Location : Location
US-MI-Ann Arbor
Job Locations US-IN-Carmel
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Administration
Position Type
Regular Part-Time
ID
2024-242765
Location : Name
Brookdale Carmel
Location : Address
301 Executive Drive
Location : Location
US-IN-Carmel
Job Locations US-NC-Reidsville
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242761
Location : Name
Brookdale Reidsville
Location : Address
2931 Vance Street
Location : Location
US-NC-Reidsville
Job Locations US-FL-Punta Gorda
- Our business office coordinators provide support to the community, which include accounts receivable, accounts payable, payroll and other human resources related duties. - You will also track community accounting changes, prepare and record all invoices for the community, assist with new hire documentation as well as organize and maintain personnel, resident, marketing and other files as needed. - An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or minimum of one to two years related experience and/or training; or equivalent combination of education and experience is preferred. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Administration
Position Type
Regular Full-Time
ID
2024-242755
Location : Name
Brookdale Punta Gorda Isles
Location : Address
250 Bal Harbor Blvd
Location : Location
US-FL-Punta Gorda
Job Locations US-TX-Houston
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-242754
Location : Name
Brookdale Memorial Oaks
Location : Address
1414 Sandy Springs Road
Location : Location
US-TX-Houston
Job Locations US-PA-Dublin
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242745
Location : Name
Brookdale Dublin
Location : Address
160 Elephant Rd
Location : Location
US-PA-Dublin
Job Locations US-SC-Charleston
- Caregivers provide direct care to residents, recognize individual needs, encourage independence and treat each senior with respect and dignity. - You will assist residents with activities of daily living, including bathing, dressing, grooming and other personal care needs, as well as help residents with vacuuming, dusting, sweeping, mopping and dishes. - Engage residents in meaningful conversations and provide attentive care. - Based on state regulation, completion of training/certification may be required. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Healthcare
Position Type
Regular Part-Time
ID
2024-242744
Location : Name
Brookdale West Ashley
Location : Address
2030 Charlie Hall Blvd
Location : Location
US-SC-Charleston
Job Locations US-SC-Charleston
- Based on state regulations and completion of required training/certification, Medication Aides/Techs will administer or assist with self-administration of medication and treatments as prescribed by the health care provider and observe/report responses to your supervisor. - Certified Medication Aides/Techs make sure the medication supply room is organized and clean, assist with medication cart audits, and provide accurate counts of all medications. You will also communicate with pharmacies to coordinate medication delivery. - Based on state regulation, completion of training/certification is required. Brookdale is an equal opportunity employer and a drug-free workplace. 
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-242743
Location : Name
Brookdale West Ashley
Location : Address
2030 Charlie Hall Blvd
Location : Location
US-SC-Charleston
Job Locations US-TX-Lakeway
- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects. - Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents. - Hire, train, and supervise at least one full-time associate to ensure all expectations are in place. - Facilitate, plan, collaborate, and partner between service lines (Independent Living, Assisted Living, Memory Care, and Skilled Nursing) to optimize a culture of engagement reaching all areas of the campus, where applicable. - Requires at least two years of direct experience with adults and leadership experience. A degree in a related field is preferred (therapeutic recreation, gerontology, health care, education or other related field).   Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242740
Location : Name
Brookdale Lakeway 1
Location : Address
1915 Lohmans Crossing Road
Location : Location
US-TX-Lakeway
Job Locations US-CA-San Marcos
Supervises the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Responds to maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Supervises repairs and maintains vacated rooms in a timely manner. This includes painting walls and cleaning carpets. Inspects completed work for conformance to standards and policies. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Assists in the training of maintenance staff. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the residence. - Conducts in-service fire safety training for all employees. - Repairs walls, floor coverings, doors, and wood work in the common areas of the community(s). - Assesses all plumbing and electrical problems within the community(s) and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and takes necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - May directly supervise the maintenance technicians and building engineers, to include delegating tasks, hiring, training, evaluating performance, resolving disciplinary issues and firing.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242739
Location : Name
Brookdale San Marcos
Location : Address
1590 W. San Marcos Blvd
Location : Location
US-CA-San Marcos
Job Locations US-AZ-Gilbert
Participate in on-the-job training experiences for the Health and Wellness Director role, learn new skills about senior living, and be able to demonstrate increasing proficiency and expertise with managerial and clinical responsibilities within the Brookdale organization. The Brookdale Bench Program will prepare you to assume the Health & Wellness Director role at one of our communities including, but not limited to areas of people management, clinical management, quality care and regulatory oversight when you assume the role of a Health and Wellness Director.
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-242737
Location : Name
Gilbert, AZ 85233
Location : Location
US-AZ-Gilbert
Job Locations US-IL-Urbana
Schedules appointments, provides information to callers, documents meeting minutes, and performs various administrative functions. - Answers telephone and provides information to callers or routes calls to appropriate associate; places outgoing calls. Greets visitors, determines nature of business, and refers visitors to appropriate individual. - Types, edits, produces, and distributes a variety of documents including general correspondence, memorandums, statistical reports, presentation materials or other documents as requested. - Routes incoming mail. Uses courier, U.S. mail, overnight mail, e-mail or facsimile machines to send documents as directed. - Files correspondence and other records. Makes copies of correspondence or other printed material. - Takes minutes at staff meetings. - Orders office supplies and forms for associates and communities. - Assists in the preparation and coding of invoices for payment. - Assists in obtaining and/or completing new hire documentation for new associates. - May maintain associate personnel and community files. - Assists in the recruitment, orientation and retention of qualified staff. - May conduct tours of the community. - At the discretion of the Executive Director, may supervise one or more associates. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Administration
Position Type
Regular Full-Time
ID
2024-242735
Location : Name
Brookdale Urbana AL/MC (IL)
Location : Address
1706 East Amber Lane
Location : Location
US-IL-Urbana
Job Locations US-MN-Bloomington
Participate in on-the-job training experiences for the Health and Wellness Director role, learn new skills about senior living, and be able to demonstrate increasing proficiency and expertise with managerial and clinical responsibilities within the Brookdale organization. The Brookdale Bench Program will prepare you to assume the Health & Wellness Director role at one of our communities including, but not limited to areas of people management, clinical management, quality care and regulatory oversight when you assume the role of a Health and Wellness Director.
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-242732
Location : Name
Bloomington, MN
Location : Location
US-MN-Bloomington
Job Locations US-TN-Nashville
- Supports the implementation of person centered engagement to meet individual needs and interests of residents living with dementia. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits as well as communicate with families regarding residents’ personal needs and successes. - Assists the program manager or coordinator in ensuring programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Community Operations
Position Type
Regular Part-Time
ID
2024-242726
Location : Name
Brookdale GreenHills Cumberlnd
Location : Address
15 Burton Hills Blvd
Location : Location
US-TN-Nashville
Job Locations US-IL-Chicago
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-242714
Location : Name
Brookdale Lake Shore Drive
Location : Address
2960 N. Lake Shore Drive
Location : Location
US-IL-Chicago
Job Locations US-FL-Tavares
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242712
Location : Name
Brookdale Lake Tavares
Location : Address
1211 Caroline Street E.
Location : Location
US-FL-Tavares
Job Locations US-WI-Brookfield
- Our program coordinators plan, coordinate and facilitate a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community. - You will provide person centered life enrichment programs while engaging residents in meaningful and purposeful programs within the Brookdale community enhancing their quality of life. - Collaborates in the education of associates regarding dementia care including how to lead programs on an ongoing basis and identifying interventions to address behavioral expressions. - A Bachelor’s Degree in therapeutic recreation, gerontology, education or related field preferred. Brookdale is an equal opportunity employer and a drug-free workplace. 
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242708
Location : Name
Brookdale Brookfield MC (WI)
Location : Address
685 Woelfel Road
Location : Location
US-WI-Brookfield
Job Locations US-CO-Arvada
- Our business office coordinators provide support to the community, which include accounts receivable, accounts payable, payroll and other human resources related duties. - You will also track community accounting changes, prepare and record all invoices for the community, assist with new hire documentation as well as organize and maintain personnel, resident, marketing and other files as needed. - An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or minimum of one to two years related experience and/or training; or equivalent combination of education and experience is preferred. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Administration
Position Type
Regular Full-Time
ID
2024-242700
Location : Name
Brookdale Arvada
Location : Address
7720 Allison St
Location : Location
US-CO-Arvada
Job Locations US-FL-Ft. Myers
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Administration
Position Type
Regular Full-Time
ID
2024-242698
Location : Name
Brookdale Ft Myers Cypress Lk
Location : Address
7460 Lake Breeze Drive
Location : Location
US-FL-Ft. Myers
Job Locations US-MO-Ballwin
- Supports the implementation of person centered engagement to meet individual needs and interests of residents living with dementia. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits as well as communicate with families regarding residents’ personal needs and successes. - Assists the program manager or coordinator in ensuring programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242696
Location : Name
Brookdale West County
Location : Address
785 Henry Avenue
Location : Location
US-MO-Ballwin
Job Locations US-CA-Anaheim Hills
Proven, solution-minded leader and change agent with entrepreneurial spirit responsible for creating and executing a strategic turnaround business plan, in partnership with the district team, to grow revenue and to materially impact sales and profitability and for developing the local team to become the preferred senior living community in the market. The expectations for this position is that the community will see material impact to sales and profitability. Leader is responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Works with sales to drive sales results and foster a strong sales performance culture. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates. - Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary. - Assesses local market and develops and implements a turnaround business plan to become the highest performing senior living community in the area. Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets. Manages community performance against turnaround goals; sets and continuously assesses plans to improve performance to Company service and financial standards, including adjusting plans as needed in discussion with district leadership. - In partnership with District Director of Sales, provides strategy, support and vision to achieve sales and occupancy goals through effective business development efforts in the market. Engages in business development activities and events in the market while representing Brookdale as the leader in Senior Living to all referral sources. Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships. Engages with prospects who tour the community. Identifies trends and empowers sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR). - Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements. - Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Understands the community’s staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents. In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates. Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention. - Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Empowers community management to proactively solve resident problems and resolve issues. Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents. Partners with Resident Council as necessary. Works with community management to administer resident satisfaction and other surveys and to create action plans to address opportunities for improvement in resident satisfaction, experience, and engagement. - For assisted living or memory care communities, creates and maintains collaborative relationship with community clinical leader(s) to ensure community’s care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their respected area. Ensures clinical leader(s) conduct service plan reviews, consistent with applicable legal requirements, with resident families to maintain the personal dignity of residents. - Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Works with department leaders and district team to proactively create plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations. - Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company’s mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups. - Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards; engages in active oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence. - Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242691
Location : Name
Brookdale Nohl Ranch
Location : Address
380 S Anaheim Hills Rd
Location : Location
US-CA-Anaheim Hills
Job Locations US-AZ-Phoenix
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-242690
Location : Name
Brookdale Central Paradise Vly
Location : Address
13240 N Tatum Blvd
Location : Location
US-AZ-Phoenix
Job Locations US-CA-Garden Grove
Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.  
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-242689
Location : Name
Brookdale Valley View
Location : Address
5900 Chapman Avenue
Location : Location
US-CA-Garden Grove
Job Locations US-MO-Kansas City
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.   - Assists Manager with daily supervision of dining services associates. - Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. - Adheres to all safety and sanitation standards. - Plans daily menu for residents in accordance with company standards and procedures. - Assists in ensuring proper staffing coverage for each shift including making changes due to absences. - Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. - Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. - Oversees staff in absence of Manager. Provides supervision for special events. - In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. - Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242688
Location : Name
Brookdale Wornall Place
Location : Address
501 West 107th Street
Location : Location
US-MO-Kansas City
Job Locations US-WA-Tacoma
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-242684
Location : Name
Brookdale Allenmore AL (WA)
Location : Address
3615 S 23rd St
Location : Location
US-WA-Tacoma
Job Locations US-MI-Farmington Hills
Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale. - Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system. - Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents. - Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales. - Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products. - Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them. - Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident’s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks. - Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins. - Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community. - May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents. - Prepares written reports and communicates status of current success in a clear and concise manner. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-242683
Location : Name
Brookdale Farmington Hills
Location : Address
36550 Grand River Avenue
Location : Location
US-MI-Farmington Hills
Job Locations US-NC-Gastonia
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-242681
Location : Name
Brookdale New Hope
Location : Address
1680 S New Hope Road
Location : Location
US-NC-Gastonia
Job Locations US-VA-Williamsburg
- You will oversee full implementation of resident and family engagement’s overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community.  This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care. - Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community. - A Bachelor’s Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer’s disease and other dementias in a residential setting is required. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-242675
Location : Name
Brookdale Chambrel Williamsbrg
Location : Address
3800 Treyburn Drive
Location : Location
US-VA-Williamsburg