Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community.   - Provides direct supervision of resident care staff, which includes monitoring job performance, conducting associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed. - Coordinates training and education of resident care staff on an ongoing basis. - Verifies all associate hours on time cards and weekly hour’s report. Completes nursing schedules to assure proper coverage to meet resident needs and according to budget. - Assigns weekly blood pressures and weights to rotating shifts. - Monitors staff in administration of medication, to include frequents audits of medication sheets. - Assists the Health and Wellness Director in medication management, including administration of medications to residents, ordering medication from pharmacy and maintaining records as dictated in Brookdale Senior Living policies and procedures manual. Assures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards. - Observes residents health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment or significant incidences to Health and Wellness Director in a timely manner. Reviews capabilities of resident who self-administer medications on a regular basis (refer to state regulations regarding medication assistance and documentation). - Conducts pre-admission screening of prospective new residents when assigned by supervisor and updates every six months or as needed. Assures that all required documentation, including service plans and nursing assessments, is completed. - Performs ongoing assessments of resident physical and psycho-social needs and coordinates with nurse to assure quality proactive care as allowed by state regulation. - Communicates to families regarding resident's personal needs and achievements. Reminds families of need for scheduled physician, dental, or eye appointments. - Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families. - Observes residents, records significant reactions, and notifies Executive Director, Health and Wellness Director, physician, and pharmacist (as applicable) of resident's condition and reaction to drugs, treatments, and significant incidents. - Responds promptly to all emergency calls from residents, including residents residing in independent section of community. - Performs daily, weekly and monthly safety and infection control checks of the home and grounds, assisting the Executive Director and the Health and Wellness Director for resident health and safety purposes. - Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities. - Assures in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through. - Participates in the maintenance of resident records including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately. - Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by Executive Director and/or the Health and Wellness Director. - Shares on call duties as required. - Participates in community functions including family socials and open houses. Communicates with community professionals.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for leading the reception area and serving the needs of residents, visitors, and staff by offering information and assistance in a friendly, efficient, and courteous manner. - Serves as the lead for the reception area. Greets all visitors entering facility in a courteous, warm and professional manner. May provide drinks and other comfort amenities as deemed appropriate while waiting. Ensures that guests sign guest sheets and locates correct resident or party to escort visitors, answer questions, etc. Notifies residents of visitors and obtains directions regarding their desires on receiving guests and handles them accordingly. - Promotes positive image of community and serves as ambassador of community to visitors. May answer general questions regarding community to potential residents and inquiring families. Provides informational brochures and packets as requested. Ensures proper referrals to marketing staff. - Receives incoming phone calls and directs to proper residents and staff. Maintains and updates log of emergency phone numbers. Also maintains contact information for residents and staff. - Receives all mail for community and residents; sorts and delivers appropriately to mail locations. Collects outgoing packages and mail; ensures their proper handling, charging and collection by postal and shipping companies. Delivers newspapers, waters plants, straightens office and lobby, and prepares refreshments. - May check visitors into guest suites and ensures that questions are answered and access is granted. - May call for transportation as requested by residents. Maintains logs on resident check in lights and visual check in. Alerts staff when residents may not appear as expected. - May routinely perform basic typing, filing and clerical work as requested. Maintains community resident rosters and other community information as requested. May update birthday lists and complete card mailings. - Responds appropriate to resident emergencies by calling or contacting appropriate internal and external parties according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. hurricanes, etc.) - May assist Executive Director in community admissions and discharges. - May takes prospective residents and/or their families on tours of the community when marketing and administrative personnel are not available. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Assists residents in identifying appropriate resources in order to maintain their highest level of independence and satisfaction to include problem solving for health, social, and emotional needs and coordinating support services. May be required to supervise other staff positions. - In consultation with the Executive Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies. - Develops, oversees, markets and coordinates community resident services programs. - Implements orientation programs for new associates. - Monitors and oversees any outside care providers working at the community. - Assesses prospective residents for appropriateness of residency. - Coordinates new resident orientation processes to ensure a smooth transition and appropriate socialization activities. - Conducts family conferences to determine the amount of support services required to meet the resident’s needs. - Responds to emergencies, assesses situation, and alerts medical help when necessary. - Addresses and follows up on all resident concerns, incidents, and accident reports in a timely manner. - Contacts family members during times of emergency and other concern issues. - Communicates on a regular basis with health care providers to monitor and assess health conditions, safety issues, and the needs of all residents. - Communicates with other staff members concerning resident changes and building operation issues. - Prepares and monitors compliance with annual budget. - Develops and maintains a positive image with local community. May attend social and civic affairs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.   - Develops standards for organization and supervision of dining services. - Maintains quality dining services within the prescribed budget. - Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals. - Oversees the food preparation and cooking, to ensure meals are prepared per company procedures. - Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed. - Prepares cleaning schedule, production worksheet and staff schedules. - Maintains inventory of food and nonfood items. - Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services. - Develops and directs cost control system; prepares and submits department budget to director. - Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed. - Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control. - Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for working with seniors? Whether you are starting your healthcare career or you simply have a heart for helping people, then Brookdale is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our programs assistants share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Directs food service operations within the community including all food preparation, dining room operations and dining delivery services. Purchases all food and manages inventory ensuring effective cost controls and vendor service and quality. Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations. Plans and executes entertaining dining events and themes in conjunction with Activities Director, Marketing Director and other administrative staff to optimize the life and pleasure of the residents. May also cater events as requested by residents or staff. - Hires, trains and manages all supervisory staff for the kitchen, dining room, catering and delivery services. Ensures that supervisors maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. Coaches supervisors in maintaining appropriate staffing levels and effectively motivating, disciplining and training associates. - Consults with chefs and cooks to develop and maintain pleasing and nutritious menus. Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events. Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation and delivery of meals. - Develops department budget including purchasing and staffing expenditures. Approves food orders from company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction. - Encourages the identification of enjoyable ways to encourage socialization and enjoyment of residents through the use of food presentation and events. Improves the décor and condition of dining rooms to ensure a safe and pleasant experience. - Networks with Regional Food Service Directors to improve operations, reduce costs and to obtain new program ideas for creative operations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for working with seniors? Whether you are starting your healthcare career or you simply have a heart for helping people, then Brookdale is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our programs assistants share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for working with seniors? Whether you are starting your healthcare career or you simply have a heart for helping people, then Brookdale is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our programs assistants share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for working with seniors? If you are starting your career in healthcare, and you have a heart for helping people, then Brookdale’s Program Assistant job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our program assistants share warm smiles while helping seniors with dementia enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Supervises the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Responds to maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Supervises repairs and maintains vacated rooms in a timely manner. This includes painting walls and cleaning carpets. Inspects completed work for conformance to standards and policies. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Assists in the training of maintenance staff. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the residence. - Conducts in-service fire safety training for all employees. - Repairs walls, floor coverings, doors, and wood work in the common areas of the community(s). - Assesses all plumbing and electrical problems within the community(s) and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and takes necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - May directly supervise the maintenance technicians and building engineers, to include delegating tasks, hiring, training, evaluating performance, resolving disciplinary issues and firing.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

Responsible for leading the reception area and serving the needs of residents, visitors, and staff by offering information and assistance in a friendly, efficient, and courteous manner. - Serves as the lead for the reception area. Greets all visitors entering facility in a courteous, warm and professional manner. May provide drinks and other comfort amenities as deemed appropriate while waiting. Ensures that guests sign guest sheets and locates correct resident or party to escort visitors, answer questions, etc. Notifies residents of visitors and obtains directions regarding their desires on receiving guests and handles them accordingly. - Promotes positive image of community and serves as ambassador of community to visitors. May answer general questions regarding community to potential residents and inquiring families. Provides informational brochures and packets as requested. Ensures proper referrals to marketing staff. - Receives incoming phone calls and directs to proper residents and staff. Maintains and updates log of emergency phone numbers. Also maintains contact information for residents and staff. - Receives all mail for community and residents; sorts and delivers appropriately to mail locations. Collects outgoing packages and mail; ensures their proper handling, charging and collection by postal and shipping companies. Delivers newspapers, waters plants, straightens office and lobby, and prepares refreshments. - May check visitors into guest suites and ensures that questions are answered and access is granted. - May call for transportation as requested by residents. Maintains logs on resident check in lights and visual check in. Alerts staff when residents may not appear as expected. - May routinely perform basic typing, filing and clerical work as requested. Maintains community resident rosters and other community information as requested. May update birthday lists and complete card mailings. - Responds appropriate to resident emergencies by calling or contacting appropriate internal and external parties according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. hurricanes, etc.) - May assist Executive Director in community admissions and discharges. - May takes prospective residents and/or their families on tours of the community when marketing and administrative personnel are not available. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

If you are an organizer who enjoys planning wellness and recreation programs, become a Brookdale Program Coordinator. Our senior living residents enjoy both personal and community group activities and the social interaction that come with them. Bring a smile to our residents by planning events and outings and help to make their day both fulfilling and fun.

Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Manages the day-to-day clinical services of a highly complex, multiple product line, or large community. Ensures residents’ healthcare needs are met while treated with respect and dignity, and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team of five or more members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

At Brookdale, our dining experience starts with our Dishwashers, or Kitchen Utility associates. Seniors at our communities expect clean dining wear and eating utensils. Our dishwashers run our dish washing machines, ensuring we provide our residents and guests with clean and sparkling plates, silverware and glasses at mealtime. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Leader responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.   - Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary; builds and maintains strong working relationships with management team. - In connection with the district team, develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; reviews and manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards. - Acts as a hands-on leader who supervises, directs, and motivates community staff; provides assistance as needed. Encourages teamwork and collaboration and cultivates an inclusive community culture. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements. - Attracts, develops, engages, and retains associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends in recruiting, turnover, and retention to continually improve community performance. - Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving problems and resolving issues with support from district leaders. Leads efforts to leverage satisfied residents and families to grow community occupancy. Partners with the Resident Council as necessary. Administers resident satisfaction and other surveys and works with district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement. - For assisted living or memory care communities, creates collaborative relationship with community clinical leader to ensure community’s care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Assists in developing and conducting service plan reviews, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents. - Demonstrates a high degree of financial acumen as it relates to community operations; works to meet or exceed budgeted revenue and profitability; and proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations. - Drives sales and marketing efforts in collaboration with community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and implements approved sales and marketing activities and strategies to maximize revenue (RevPAR). - Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company’s mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate agencies and groups. - Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence. - Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Providing care to residents of our Senior Living Community is a rewarding experience both on a professional and personal level. Unlike clinics and hospitals, you will care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Registered Nurse, you are that person, bringing a smile to their face each time, they see you.

Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community.   - Provides direct supervision of resident care staff, which includes monitoring job performance, conducting associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed. - Coordinates training and education of resident care staff on an ongoing basis. - Verifies all associate hours on time cards and weekly hour’s report. Completes nursing schedules to assure proper coverage to meet resident needs and according to budget. - Assigns weekly blood pressures and weights to rotating shifts. - Monitors staff in administration of medication, to include frequents audits of medication sheets. - Assists the Health and Wellness Director in medication management, including administration of medications to residents, ordering medication from pharmacy and maintaining records as dictated in Brookdale Senior Living policies and procedures manual. Assures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards. - Observes residents health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment or significant incidences to Health and Wellness Director in a timely manner. Reviews capabilities of resident who self-administer medications on a regular basis (refer to state regulations regarding medication assistance and documentation). - Conducts pre-admission screening of prospective new residents when assigned by supervisor and updates every six months or as needed. Assures that all required documentation, including service plans and nursing assessments, is completed. - Performs ongoing assessments of resident physical and psycho-social needs and coordinates with nurse to assure quality proactive care as allowed by state regulation. - Communicates to families regarding resident's personal needs and achievements. Reminds families of need for scheduled physician, dental, or eye appointments. - Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families. - Observes residents, records significant reactions, and notifies Executive Director, Health and Wellness Director, physician, and pharmacist (as applicable) of resident's condition and reaction to drugs, treatments, and significant incidents. - Responds promptly to all emergency calls from residents, including residents residing in independent section of community. - Performs daily, weekly and monthly safety and infection control checks of the home and grounds, assisting the Executive Director and the Health and Wellness Director for resident health and safety purposes. - Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities. - Assures in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through. - Participates in the maintenance of resident records including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately. - Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by Executive Director and/or the Health and Wellness Director. - Shares on call duties as required. - Participates in community functions including family socials and open houses. Communicates with community professionals.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.   - Develops standards for organization and supervision of dining services. - Maintains quality dining services within the prescribed budget. - Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals. - Oversees the food preparation and cooking, to ensure meals are prepared per company procedures. - Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed. - Prepares cleaning schedule, production worksheet and staff schedules. - Maintains inventory of food and nonfood items. - Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services. - Develops and directs cost control system; prepares and submits department budget to director. - Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed. - Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control. - Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for working with seniors? Whether you are starting your career or are a seasoned health care professional, or you simply have a heart for helping people, then Brookdale’s Program Manager job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our program managers share warm smiles while helping seniors with dementia enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for maintaining high quality standards of kitchen operation, including assisting with all food preparation and plating of food.   - Prepares meals from standardized recipes in accordance with the menu and ensures proper preparation, portioning, and serving of foods in a safe and sanitary manner. - Assumes responsibility for total kitchen operations and handles all situations in the kitchen according to policy. Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost. - Sets up food service line and workstations with needed condiments and ensures all required condiments and garnishes are prepared and served with appropriate foods. - Assists in coordinating prep for the following day’s menu. - Assists in training new kitchen employees. - Assists in ordering food and kitchen supplies. - Assists in creating menus. - Assists in execution of special events and functions. - Fills in for the Sous Chef when absent and may be required to supervise other staff positions. - Responds to community issues or concerns that may occur in the dining room. - Keeps stock rooms, coolers, and freezers clean. Ensures that food supplies are rotated and all perishables are labeled, dated and stored properly. - Maintains kitchen cleanliness and proper food preparation according to state and local health department code requirements and departmental procedures. - Keeps food waste to a minimum by utilizing food storage and food recycling techniques.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for conducting and coordinating the development and completion of resident assessments, in accordance with the requirements of State, Federal and Company guidelines. Responsible for overseeing the generation of Minimum Data Set (MDS) for each Medicare patient and electronic transmission of required data within time frame mandated by the State.   - Coordinates the development and completion of the resident assessment (MDS) in accordance with current regulations and guidelines, including; the implementation of CAAs and Triggers; conducting or coordinating the interview(s) of each resident for the resident’s assessment; evaluating each resident’s condition and pertinent medical data; developing and implementing procedures with the Director, Clinical Services for arrival of newly admitted residents; ensuring that all assessments are completed and transmitted in a timely manner; assisting community directors and supervisors in scheduling the resident assessment/care plan meetings; and contacting and assisting in scheduling participation by outside members of the care plan team, including the resident’s representative and/or other interested family members. - Coordinates the development of a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs, the amount of care, goals to be accomplished, and which professional service is responsible for care. Ensures that the care plan includes measurable objectives and timetables to meet the resident’s needs, as identified in the resident’s assessment. - Ensures generation and transmission of MDS is complete and timely. Maintains and periodically updates written policies and procedures that govern the development, use, and implementation of the resident assessment (MDS) and care plan. Ensures that a current copy of the MDS Instructor’s Manual is available to persons completing portions of the MDS. - Develops, implements, and maintains an ongoing quality assurance program for the resident assessment/care plans. Monitors the community’s QI and QM reports to ensure that appropriate corrective action can be implemented when potential problems occur. - Assists the resident and Discharge Planning Coordinator in completing the care plan portion of the resident’s discharge plan. Participates in functions involving discharge plans, as necessary. - Participates in community surveys (inspections) made by authorized government agencies. - Provides leadership and participates in various committees including Interdisciplinary Care Plan Team, Policy Advisory, and Quality Assessment and Assurance. Provides reports and assessment updates, as needed. - Develops and participates in the planning, conducting, and scheduling of timely in-service training classes that include assessment skills or techniques needed to complete the assessment and MDS functions of the community. Assists the In-service Director/Educator in developing any training activities needed, concerning resident assessment/care plan skills, including initial or refresher courses relative to techniques for interviewing residents, rehabilitation principles, commonly used psychotropic drugs, care plan functions, etc. Attends and participates in annual community in-service training programs as scheduled.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.   - Supervises direct care staff as delegated by manager/supervisor. - Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency). - Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care. - Manages on-call/after-hours business needs as assigned. - Effectively communicates all staffing shortages and additional staffing needs to supervisor. - Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices. - Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices - Responsible for completing review and reconciliation of billing on a weekly basis. - Ensures billing information is complete and correct prior to finalizing monthly resident billing. - Maintains positive relationships and rapport with co-workers, residents, family members and community personnel. - Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices. - Completes other duties as assigned.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Providing care to residents of our Senior Living Community is a rewarding experience both on a professional and personal level. Unlike clinics and hospitals, you will care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Registered Nurse, you are that person, bringing a smile to their face each time, they see you.

Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.

Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.   - Supervises direct care staff as delegated by manager/supervisor. - Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency). - Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care. - Manages on-call/after-hours business needs as assigned. - Effectively communicates all staffing shortages and additional staffing needs to supervisor. - Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices. - Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices - Responsible for completing review and reconciliation of billing on a weekly basis. - Ensures billing information is complete and correct prior to finalizing monthly resident billing. - Maintains positive relationships and rapport with co-workers, residents, family members and community personnel. - Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices. - Completes other duties as assigned.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.   - Supervises direct care staff as delegated by manager/supervisor. - Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency). - Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care. - Manages on-call/after-hours business needs as assigned. - Effectively communicates all staffing shortages and additional staffing needs to supervisor. - Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices. - Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices - Responsible for completing review and reconciliation of billing on a weekly basis. - Ensures billing information is complete and correct prior to finalizing monthly resident billing. - Maintains positive relationships and rapport with co-workers, residents, family members and community personnel. - Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices. - Completes other duties as assigned.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.

Providing care to residents of our Senior Living Community is a rewarding experience both on a professional and personal level. Unlike clinics and hospitals, you will care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Registered Nurse, you are that person, bringing a smile to their face each time, they see you.  

Providing care to residents of our Senior Living Community is a rewarding experience both on a professional and personal level. Unlike clinics and hospitals, you will care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Registered Nurse, you are that person, bringing a smile to their face each time, they see you.

Leader responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.   - Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary; builds and maintains strong working relationships with management team. - In connection with the district team, develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; reviews and manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards. - Acts as a hands-on leader who supervises, directs, and motivates community staff; provides assistance as needed. Encourages teamwork and collaboration and cultivates an inclusive community culture. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements. - Attracts, develops, engages, and retains associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends in recruiting, turnover, and retention to continually improve community performance. - Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving problems and resolving issues with support from district leaders. Leads efforts to leverage satisfied residents and families to grow community occupancy. Partners with the Resident Council as necessary. Administers resident satisfaction and other surveys and works with district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement. - For assisted living or memory care communities, creates collaborative relationship with community clinical leader to ensure community’s care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Assists in developing and conducting service plan reviews, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents. - Demonstrates a high degree of financial acumen as it relates to community operations; works to meet or exceed budgeted revenue and profitability; and proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations. - Drives sales and marketing efforts in collaboration with community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and implements approved sales and marketing activities and strategies to maximize revenue (RevPAR). - Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company’s mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate agencies and groups. - Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence. - Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Have a passion for working with seniors? Whether you are a seasoned driver or you simply have a heart for helping people, Brookdale’s Driver job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our drivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Providing care to residents of our Senior Living Community is a rewarding experience both on a professional and personal level. Unlike clinics and hospitals, you will care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Registered Nurse, you are that person, bringing a smile to their face each time, they see you.