Brookdale Senior Living

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Search Results Page 12 of 13

Job Locations US-CO-Fort Collins
- Supports the implementation of person centered engagement to meet individual needs and interests of residents living with dementia. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits as well as communicate with families regarding residents’ personal needs and successes. - Assists the program manager or coordinator in ensuring programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Community Operations
Position Type
Regular Part-Time
ID
2024-239853
Location : Name
Brookdale Fort Collins MC (CO)
Location : Address
1008 Rule Dr
Location : Location
US-CO-Fort Collins
Job Locations US-TN-Nashville
Manages the day-to-day clinical services of a highly complex, multiple product line, or large community. Ensures residents’ healthcare needs are met while treated with respect and dignity, and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team of five or more members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-239849
Location : Name
Brookdale GreenHills Cumberlnd
Location : Address
15 Burton Hills Blvd
Location : Location
US-TN-Nashville
Job Locations US-FL-New Port Richey
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Administration
Position Type
Regular Part-Time
ID
2024-239839
Location : Name
Brookdale New Port Richey
Location : Address
6400 Trouble Creek Road
Location : Location
US-FL-New Port Richey
Job Locations US-NC-Goldsboro
Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies. - Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Coordinates maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Oversees repairs and maintenance of buildings including vacated rooms in a timely manner. This includes painting walls and cleaning carpets. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the community. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239807
Location : Name
Brookdale Country Day Road
Location : Address
380 County Day Road
Location : Location
US-NC-Goldsboro
Job Locations US-NM-Albuquerque
- Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners). - Assist the Engagement department as led by your Coordinator, Manager, or Director. - Build relationships with residents to cultivate person-centered engagement and bridge connections between residents. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239791
Location : Name
Brookdale Valencia
Location : Address
300 Valencia Drive SE
Location : Location
US-NM-Albuquerque
Job Locations US-MI-Battle Creek
- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects. - Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents. - Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field). Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Community Operations
Position Type
Regular Part-Time
ID
2024-239776
Location : Name
Brookdale Battle Creek
Location : Address
191 Lois Dr
Location : Location
US-MI-Battle Creek
Job Locations US-TX-Lubbock
Responsible for the maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies. - Directs the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs the maintenance and upkeep of the buildings and grounds through maintenance staff. Inspects completed work for conformance to standards and policies. - Implements preventative maintenance programs. Coordinates compliance with local, state and federal building codes, SDS, OSHA, EPA regulations, and fire codes. - Coordinates engineering contractors and vendors, making sure insurance and licenses are current. - Conducts regular inspections of life safety systems, including fire extinguishers and sprinkler systems. - Coordinates annual apartment maintenance schedule and completion. Oversees necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins. - Ensures the outside of the property is maintained, including landscaping, snow removal, and garbage/trash removal. - Prepares and follows approved budget. Tracks utility consumption and expense files. - Maintains inventory control for all general supplies, parts and equipment for necessary repairs and maintenance. Maintains all required engineering files. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed. - Maintains office, shops and mechanical areas within company standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239751
Location : Name
Brookdale Grd Ct Lubbock
Location : Address
4601 71st Street
Location : Location
US-TX-Lubbock
Job Locations US-TN-Kingsport
- Our program coordinators plan, coordinate and facilitate a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community. - You will provide person centered life enrichment programs while engaging residents in meaningful and purposeful programs within the Brookdale community enhancing their quality of life. - Collaborates in the education of associates regarding dementia care including how to lead programs on an ongoing basis and identifying interventions to address behavioral expressions. - A Bachelor’s Degree in therapeutic recreation, gerontology, education or related field preferred. Brookdale is an equal opportunity employer and a drug-free workplace. 
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239728
Location : Name
Brookdale Colonial Heights
Location : Address
400 Professional Park Drive
Location : Location
US-TN-Kingsport
Job Locations US-FL-Bonita Springs
- Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners). - Assist the Engagement department as led by your Coordinator, Manager, or Director. - Build relationships with residents to cultivate person-centered engagement and bridge connections between residents. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Community Operations
Position Type
Regular Part-Time
ID
2024-239725
Location : Name
Brookdale Bonita Springs
Location : Address
26850 South Bay Drive
Location : Location
US-FL-Bonita Springs
Job Locations US-OR-Ontario
Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community. - Provides direct supervision of resident care staff, which includes monitoring job performance, collaborating with community leadership on associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed. - Coordinates training and education of resident care staff on an ongoing basis. - Verifies all associate hours on time cards and weekly hours report. Completes nursing schedules to assure proper coverage to meet resident needs and according to budget. This includes arranging replacement staffing when necessary and maintaining clear records of all changes, requests and irregularities. - Observes residents health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment or significant incidences to Health and Wellness Director (or designee) in a timely manner. - Assists the Health and Wellness Director (or designee) in medication management, ordering medication from pharmacy and maintaining records as dictated in Brookdale Senior Living policies and procedures manual. Assures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards. - If within scope of practice, may administer medication to residents; may review capabilities of residents who self-administer medications on a regular basis (refer to state regulations regarding medication assistance and documentation). - Monitors staff in administration of medication, to include frequents audits of medication administration records (MAR). - Observes residents, records significant reactions, and notifies community leadership of resident's condition and reaction to drugs, treatments, and significant incidents. Responds promptly to all emergency calls from residents. - Communicates to families regarding resident's personal needs and achievements. Reminds families of need for scheduled physician, dental, or eye appointments. Assigns vital signs to associates and monitors compliance. Assures in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through. - Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families. - Participates in the maintenance of resident charts including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately. - Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by community leadership. - Performs daily, weekly and monthly safety and infection control checks of the home and grounds, assisting the community leadership for resident health and safety purposes. - Participates in community functions including family socials and open houses. Communicates with community professionals. - Shares on-call duties as required. Brookdale is an equal opportunity employer and a drug-free workplace.
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-239724
Location : Name
Brookdale Ontario
Location : Address
1372 Southwest 8th Avenue
Location : Location
US-OR-Ontario
Job Locations US-NY-New York
Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales. Develops and maintains relationships with and generates leads through residents, family, and professional referral sources. Plans, coordinates, and implements monthly prospect and/or referral source activities and events. Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals.  Supervises the activities of at least two Full-time Equivalent (FTE) Marketing Coordinator(s) and/or Sales Counselor(s) to achieve the desired results of the community marketing and business plans. - Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans of the community. - Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires. - Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals. - Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with Regional Sales management guidance. Contact sources include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts. - Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups. - Plans, coordinates, and implements monthly prospect and/or referral source activities and events as specified by the community marketing plan, Executive Director, and Regional Sales management. Follows up and executes sales processes with all leads from events. - Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services. Adheres to procedures in the development of advertising materials by working with Brookdale’s Creative Services group. - Monitors conversion ratios regarding Business Development calls to direct referrals, prospect calls, and tours and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to Regional Sales management. - Maintains working knowledge of the lead management system and uses system to maximize sales effectiveness. - Supervises the activities of at least two FTEs, Marketing Coordinator(s) and/or Sales Counselor(s), to achieve the desired results of the community marketing and business plans. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-239719
Location : Name
Brookdale Battery Park City
Location : Address
455 North End Avenue
Location : Location
US-NY-New York
Job Locations US-VT-Bennington
- You will oversee full implementation of resident and family engagement’s overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community.  This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care. - Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community. - A Bachelor’s Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer’s disease and other dementias in a residential setting is required. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239712
Location : Name
Brookdale Fillmore Pond
Location : Address
300 Village Lane
Location : Location
US-VT-Bennington
Job Locations US-CA-Santa Monica
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-239682
Location : Name
Brookdale Santa Monica Gardens
Location : Address
851 Second Street
Location : Location
US-CA-Santa Monica
Job Locations US-OK-Stillwater | US-OK-Oklahoma City
Proven, solution-minded leader and change agent with entrepreneurial spirit responsible for creating and executing a strategic turnaround business plan, in partnership with the district team, to grow revenue and to materially impact sales and profitability and for developing the local team to become the preferred senior living community in the market. The expectations for this position is that the community will see material impact to sales and profitability. Leader is responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Works with sales to drive sales results and foster a strong sales performance culture. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates. - Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary. - Assesses local market and develops and implements a turnaround business plan to become the highest performing senior living community in the area. Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets. Manages community performance against turnaround goals; sets and continuously assesses plans to improve performance to Company service and financial standards, including adjusting plans as needed in discussion with district leadership. - In partnership with District Director of Sales, provides strategy, support and vision to achieve sales and occupancy goals through effective business development efforts in the market. Engages in business development activities and events in the market while representing Brookdale as the leader in Senior Living to all referral sources. Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships. Engages with prospects who tour the community. Identifies trends and empowers sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR). - Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements. - Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Understands the community’s staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents. In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates. Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention. - Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Empowers community management to proactively solve resident problems and resolve issues. Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents. Partners with Resident Council as necessary. Works with community management to administer resident satisfaction and other surveys and to create action plans to address opportunities for improvement in resident satisfaction, experience, and engagement. - For assisted living or memory care communities, creates and maintains collaborative relationship with community clinical leader(s) to ensure community’s care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their respected area. Ensures clinical leader(s) conduct service plan reviews, consistent with applicable legal requirements, with resident families to maintain the personal dignity of residents. - Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Works with department leaders and district team to proactively create plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations. - Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company’s mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups. - Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards; engages in active oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence. - Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239674
Location : Name
Brookdale Stillwater
Location : Address
1616 E McElroy Rd
Location : Location
US-OK-Stillwater
Job Locations US-IL-Vernon Hills
Provides marketing support services to the sales staff to ensure the timely administration of sales and marketing efforts.   - Provides marketing support to the community in accordance with marketing and business plans. Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and meet or exceed community revenue goals. Provides administrative support for the Sales Department. Attends daily sales meetings. - Communicates daily with community sales leader and other key associates regarding the status of all prospective move-ins. Utilizes the sales systems to record pre-residency steps and to facilitate communication. - Serves as liaison between new resident and community by coordinating the move-in process for new residents in an efficient and welcoming manner, as needed. Ensures paperwork completion, including PPOC (Physician Plan of Care), residence preparation, mover scheduling, community support. Sets up pendants, keys, mailboxes, cable, and coordinates storage for new residents. - Coordinates with maintenance and operations on unit turn over (UTOs) and maintains unit availability listings for the sales team. Works with community sales leader to identify units to be made ready for sales pipeline. - Assists community sales leader in scheduling and executing on events including lead generation and lead advancement events and maintaining and organizing RSVP lists for events. - Ensures sales office is stocked with marketing information and move-in packets. May request and order marketing materials through company systems. - Represents the community and increases awareness through participation in outside events, professional groups, and community involvement as directed by the community sales leader. Uses relevant community knowledge and research to assist in planning, coordinating, and implementing monthly prospect and/or referral source activities and events as specified by the community marketing plan and community sales leader. - May answer phone calls, serve as a backup for Sales, and log leads in SMS according to UP system. - Maintains office “hot board” and prepares data for weekly and monthly reports. Provides sales performance information to community sales leader. - Maintains working knowledge of the lead management system and uses to develop reports. Inputs sales and marketing activities, as directed, in a timely manner and according to systems standards. Ensures accurate information is input into systems (e.g., Artiva, SMS, etc.).   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-239666
Location : Name
Brookdale Hwthrn Lks IL/AL(IL)
Location : Address
10 E. Hawthorn Parkway
Location : Location
US-IL-Vernon Hills
Job Locations US-IL-Des Plaines
Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale. - Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system. - Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents. - Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales. - Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products. - Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them. - Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident’s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks. - Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins. - Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community. - May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents. - Prepares written reports and communicates status of current success in a clear and concise manner. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-239615
Location : Name
Brookdale Des Plaines
Location : Address
800 S. River Road
Location : Location
US-IL-Des Plaines
Job Locations US-CA-Santa Rosa
Oversees daily operations of the kitchen and ensures the highest quality food products. Directly supervises and trains kitchen personnel on all related culinary activities.   - Oversees breakfast, lunch and dinner for quality assurance of meal presentation and portion control. - Selects recipes, prepares and coordinates all meals. Coordinates prep for the following day’s menu. - Creates new dishes and develops recipes, standardizing recipes to ensure consistent quality. Establishes presentation technique and quality standards. Plans, modifies and develops menus. - Performs a pre-meal meeting with food servers to review detail of daily menu. - Ensures an adequate number of culinary associates each shift and ensures absences are covered. - Estimates food consumption and requisitions food purchases. Monitors and maintains inventory. - Assists in the adherence to maintaining budget compliance for daily food costs. - Assists in applying appropriate loss prevention procedures. - Assists in hiring, training, scheduling, disciplining and terminating associates. Provides training for all kitchen staff. - Assists in the coordination and execution of special events. - Maintains kitchen cleanliness and food preparation according to state and local health department code requirements. Ensures all kitchen equipment is in working order and kept clean at all times. Oversees the proper inventory, storage and use of cleaning chemicals. Keeps waste to a minimum by utilizing food storage and food recycling techniques. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239606
Location : Name
Brookdale Paulin Creek
Location : Address
2375 Range Ave
Location : Location
US-CA-Santa Rosa
Job Locations US-CA-Santa Rosa
- You will oversee full implementation of resident and family engagement’s overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community.  This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care. - Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community. - A Bachelor’s Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer’s disease and other dementias in a residential setting is required. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239591
Location : Name
Brookdale Paulin Creek
Location : Address
2375 Range Ave
Location : Location
US-CA-Santa Rosa
Job Locations US-NJ-Hillsborough
Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.  
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-239583
Location : Name
Brookdale Hillsborough
Location : Address
600 Auten Road
Location : Location
US-NJ-Hillsborough
Job Locations US-CA-Santa Rosa
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-239549
Location : Name
Brookdale Chanate
Location : Address
3250 Chanate Road
Location : Location
US-CA-Santa Rosa
Job Locations US-NJ-Emerson
Under the supervision of a professional nurse, provides direct care to residents, which reflect Brookdale’s philosophy and standards of home health care. Assists in meeting the residents' individual needs while treating the resident with respect and dignity. - Assists residents with the activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the resident care/service plan. - Allows and encourages residents to do as much of their own care as possible. - Documents the delivery of quality care in the resident's clinical record. - Follows infection control and safety policies and guidelines. - Implements resident care that is accurately, timely and appropriately documented; maintains confidentiality at all times. - Maintains a clean, safe, and orderly environment for the residents. - Performs general housekeeping duties as assigned. - Responds promptly and positively to resident requests for assistance, including emergency pull cords. - Maintains consistent and concise lines of authority and responsibility with effective communication that promotes a positive working relationship with residents, families, and co-workers. - Identifies changes in resident status or needs and communicates to the nurse in a timely manner. - Participates in educational programs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-239525
Location : Name
Brookdale Emerson
Location : Address
590 Old Hook Road
Location : Location
US-NJ-Emerson
Job Locations US-TN-Brentwood
Oversees and supports Brookdale’s culinary operations across our over 600 + independent, assisted, memory care and skilled communities. Responsible and accountable for the overall strategy and execution of quality resident, family and guest food experiences, service, and nutritional needs that exceed resident and family expectations. Leads the Dining Center of Excellence to support the operational divisions of the company to leverage data with the goal of constantly improving dining experience, quality and business outcomes. Oversees the dining COE divisional leaders while providing leadership and direction through planning, developing and implementing consistent standards, purchasing processes, resources and strong internal and external partnerships in accordance with the current applicable federal, state and local standards and regulations, while maintaining all corporate practices, philosophies and objectives.     - Assures food experiences and nutritional care rendered to residents, families, and guests is consistent with Brookdale standards of excellence and applicable regulatory standards. - Partners to develop best in class training and inspiration for all dining associates in all product lines at Brookdale, including on-boarding and in-service requirements. - Oversees the Dining Center of Excellence and ensures talent is aligned with expectations to support operational and clinical execution. - Monitors and develops action based on key customer metrics, overall food quality, and customer satisfaction to drive top line growth and business results by product line. - Develops policies, procedures and standards for all communities to assure regulatory compliance. - Monitor the implementation and effectiveness of policies and programs that support customer satisfaction, sanitation, and key business metrics. - Assists with development of long-term strategic planning including innovation, efficiency and customer trends in dining services ensuring delivery is consistent with the Company’s mission, goals and business strategy.  - Keeps well-informed of federal, state, and local regulatory changes affecting the industry and assisting the Sr. Directors of Dining with planning accordingly.   - Advises and partners on the contractual parameters for the selection of food and supply vendors as it pertains to the impact of cost control and inventory.  - Responsible for planning and overseeing the budget and working with operations and Sr. Directors of Dining to maintain costs within budgeted parameters.  - Supports recruitment, training, and retention for community dining management teams. - Assumes responsibility for final selection of key departmental personnel when necessary.    This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239521
Location : Name
Dining Services-DIV
Location : Address
111 Westwood Place
Location : Location
US-TN-Brentwood
Job Locations US-TX-Sherman
- Our business office coordinators provide support to the community, which include accounts receivable, accounts payable, payroll and other human resources related duties. - You will also track community accounting changes, prepare and record all invoices for the community, assist with new hire documentation as well as organize and maintain personnel, resident, marketing and other files as needed. - An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or minimum of one to two years related experience and/or training; or equivalent combination of education and experience is preferred. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Administration
Position Type
Regular Full-Time
ID
2024-239503
Location : Name
Brookdale Willows Sherman
Location : Address
3410 Post Oak Crossing
Location : Location
US-TX-Sherman
Job Locations US-OH-Columbus
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239445
Location : Name
Brookdale Trillium Crossing
Location : Address
3500 Trillium Crossing
Location : Location
US-OH-Columbus
Job Locations US-NC-Monroe
- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects. - Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents. - Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field). Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239436
Location : Name
Brookdale Monroe Square AL
Location : Address
918 Fitzgerald Street
Location : Location
US-NC-Monroe
Job Locations US-MN-Plymouth
- Supports the implementation of person centered engagement to meet individual needs and interests of residents living with dementia. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits as well as communicate with families regarding residents’ personal needs and successes. - Assists the program manager or coordinator in ensuring programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239424
Location : Name
Brookdale Plymouth
Location : Address
15855 22nd Ave North
Location : Location
US-MN-Plymouth
Job Locations US-FL-Naples
- Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners). - Assist the Engagement department as led by your Coordinator, Manager, or Director. - Build relationships with residents to cultivate person-centered engagement and bridge connections between residents. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239405
Location : Name
Brookdale North Naples
Location : Address
1710 SW Health Pkwy
Location : Location
US-FL-Naples
Job Locations US-WA-Tacoma
Leads the day-to-day operations of a larger community of 60-65 units and two product lines or 65-175 units with up to two product lines. Is responsible for the community’s associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.   - Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary. - Develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards. - Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Empowers department leaders to supervise, direct, and motivate staff and to proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements. - Supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends and implements strategies to reduce turnover and increase retention. - Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving resident problems and resolving issues. Leads effort to leverage satisfied residents and families to grow community occupancy; executes renewal program with existing residents. Partners with Resident Council as necessary. Administers resident satisfaction and other surveys and works with department leaders and district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement. - For assisted living or memory care communities, ensures collaborative relationship with community clinical leader to ensure community’s care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their area. Ensures service plan reviews are conducted, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents. - Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations. - Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and works with sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR). - Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company’s mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups. - Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence. - Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239389
Location : Name
Brookdale Allenmore AL (WA)
Location : Address
3615 S 23rd St
Location : Location
US-WA-Tacoma
Job Locations US-NJ-Emerson
- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects. - Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents. - Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field). Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239379
Location : Name
Brookdale Emerson
Location : Address
590 Old Hook Road
Location : Location
US-NJ-Emerson
Job Locations US-MS-Biloxi
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-239373
Location : Name
Brookdale Biloxi
Location : Address
2120 Enterprise Drive
Location : Location
US-MS-Biloxi
Job Locations US-FL-Ocala
- Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners). - Assist the Engagement department as led by your Coordinator, Manager, or Director. - Build relationships with residents to cultivate person-centered engagement and bridge connections between residents. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Community Operations
Position Type
Regular Part-Time
ID
2024-239346
Location : Name
Brookdale Paddock Hills
Location : Address
1601 Southeast 24th Road
Location : Location
US-FL-Ocala
Job Locations US-CT-West Hartford
Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met.  Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.  Supervises licensed nurses and other direct care staff within the community.  Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director.  Travels within the division as assigned to support management vacancy, start up, vacations, etc. - Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care. - Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.   - Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records. - Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training. - Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. - As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. - Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments. - Participates in pre-admission screening of prospective new residents.  Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. - Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. - Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. - Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident’s legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart. - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. - Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. - Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. - Participates in department quality improvement activities. - Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. - Shares on-call and manager on duty responsibilities/shifts as required.  - Strengthens clinical process within the community until permanent replacement is identified. - Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-239332
Location : Name
West Hartford, CT
Location : Location
US-CT-West Hartford
Job Locations US-OH-Dayton
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Administration
Position Type
Regular Part-Time
ID
2024-239294
Location : Name
Brookdale Oakwood
Location : Address
1701 Far Hills Avenue
Location : Location
US-OH-Dayton
Job Locations US-CA-Santa Monica
Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale. - Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system. - Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents. - Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales. - Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products. - Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them. - Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident’s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks. - Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins. - Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community. - May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents. - Prepares written reports and communicates status of current success in a clear and concise manner. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-239289
Location : Name
Brookdale Ocean House
Location : Address
2107 Ocean Ave
Location : Location
US-CA-Santa Monica
Job Locations US-IL-Northbrook
Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales. Develops and maintains relationships with and generates leads through residents, family, and professional referral sources. Plans, coordinates, and implements monthly prospect and/or referral source activities and events. Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals.  Supervises the activities of at least two Full-time Equivalent (FTE) Marketing Coordinator(s) and/or Sales Counselor(s) to achieve the desired results of the community marketing and business plans. - Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans of the community. - Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires. - Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals. - Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with Regional Sales management guidance. Contact sources include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts. - Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups. - Plans, coordinates, and implements monthly prospect and/or referral source activities and events as specified by the community marketing plan, Executive Director, and Regional Sales management. Follows up and executes sales processes with all leads from events. - Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services. Adheres to procedures in the development of advertising materials by working with Brookdale’s Creative Services group. - Monitors conversion ratios regarding Business Development calls to direct referrals, prospect calls, and tours and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to Regional Sales management. - Maintains working knowledge of the lead management system and uses system to maximize sales effectiveness. - Supervises the activities of at least two FTEs, Marketing Coordinator(s) and/or Sales Counselor(s), to achieve the desired results of the community marketing and business plans. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-239225
Location : Name
Brookdale Northbrook
Location : Address
4501 Concord Lane
Location : Location
US-IL-Northbrook
Job Locations US-LA-Shreveport
- Leader primarily responsible for the business office operations of the community. - Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC). - Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements. - Ensures effective communication with associates, residents, families, vendors and other visitors to the community. - Ensures that residents are properly billed for services provided and leads the timely collection of receivables. - Responsible for overseeing payroll process to ensure that associates are paid correctly. - Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis. Supports an inclusive community culture. - Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.  Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred. May also directly supervise another department.   Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Administration
Position Type
Regular Full-Time
ID
2024-239180
Location : Name
Brookdale Waterview Court
Location : Address
2222 E. Bert Kouns Loop
Location : Location
US-LA-Shreveport
Job Locations US-WI-La Crosse
- Our program coordinators plan, coordinate and facilitate a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community. - You will provide person centered life enrichment programs while engaging residents in meaningful and purposeful programs within the Brookdale community enhancing their quality of life. - Collaborates in the education of associates regarding dementia care including how to lead programs on an ongoing basis and identifying interventions to address behavioral expressions. - A Bachelor’s Degree in therapeutic recreation, gerontology, education or related field preferred. Brookdale is an equal opportunity employer and a drug-free workplace. 
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239162
Location : Name
Brookdale LaCrosse MC (WI)
Location : Address
3161 E Avenue South
Location : Location
US-WI-La Crosse
Job Locations US-FL-Ocala
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-239137
Location : Name
Brookdale Paddock Hills
Location : Address
1601 Southeast 24th Road
Location : Location
US-FL-Ocala
Job Locations US-NC-Asheboro
- Our business office coordinators provide support to the community, which include accounts receivable, accounts payable, payroll and other human resources related duties. - You will also track community accounting changes, prepare and record all invoices for the community, assist with new hire documentation as well as organize and maintain personnel, resident, marketing and other files as needed. - An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or minimum of one to two years related experience and/or training; or equivalent combination of education and experience is preferred. Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Administration
Position Type
Regular Full-Time
ID
2024-239019
Location : Name
Brookdale Asheboro
Location : Address
514 Vision Drive
Location : Location
US-NC-Asheboro
Job Locations US-TX-Lubbock
Responsible for the maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies. - Directs the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs the maintenance and upkeep of the buildings and grounds through maintenance staff. Inspects completed work for conformance to standards and policies. - Implements preventative maintenance programs. Coordinates compliance with local, state and federal building codes, SDS, OSHA, EPA regulations, and fire codes. - Coordinates engineering contractors and vendors, making sure insurance and licenses are current. - Conducts regular inspections of life safety systems, including fire extinguishers and sprinkler systems. - Coordinates annual apartment maintenance schedule and completion. Oversees necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins. - Ensures the outside of the property is maintained, including landscaping, snow removal, and garbage/trash removal. - Prepares and follows approved budget. Tracks utility consumption and expense files. - Maintains inventory control for all general supplies, parts and equipment for necessary repairs and maintenance. Maintains all required engineering files. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed. - Maintains office, shops and mechanical areas within company standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-239010
Location : Name
Brookdale Monterey
Location : Address
5204 Elgin Avenue
Location : Location
US-TX-Lubbock
Job Locations US-FL-New Port Richey
Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community. - Provides direct supervision of resident care staff, which includes monitoring job performance, collaborating with community leadership on associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed. - Coordinates training and education of resident care staff on an ongoing basis. - Verifies all associate hours on time cards and weekly hours report. Completes nursing schedules to assure proper coverage to meet resident needs and according to budget. This includes arranging replacement staffing when necessary and maintaining clear records of all changes, requests and irregularities. - Observes residents health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment or significant incidences to Health and Wellness Director (or designee) in a timely manner. - Assists the Health and Wellness Director (or designee) in medication management, ordering medication from pharmacy and maintaining records as dictated in Brookdale Senior Living policies and procedures manual. Assures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards. - If within scope of practice, may administer medication to residents; may review capabilities of residents who self-administer medications on a regular basis (refer to state regulations regarding medication assistance and documentation). - Monitors staff in administration of medication, to include frequents audits of medication administration records (MAR). - Observes residents, records significant reactions, and notifies community leadership of resident's condition and reaction to drugs, treatments, and significant incidents. Responds promptly to all emergency calls from residents. - Communicates to families regarding resident's personal needs and achievements. Reminds families of need for scheduled physician, dental, or eye appointments. Assigns vital signs to associates and monitors compliance. Assures in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through. - Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families. - Participates in the maintenance of resident charts including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately. - Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by community leadership. - Performs daily, weekly and monthly safety and infection control checks of the home and grounds, assisting the community leadership for resident health and safety purposes. - Participates in community functions including family socials and open houses. Communicates with community professionals. - Shares on-call duties as required. Brookdale is an equal opportunity employer and a drug-free workplace.
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-238978
Location : Name
Brookdale New Port Richey
Location : Address
6400 Trouble Creek Road
Location : Location
US-FL-New Port Richey
Job Locations US-IL-Vernon Hills
- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects. - Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents. - Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field). Brookdale is an equal opportunity employer and a drug-free workplace.   
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-238951
Location : Name
Brookdale Vernon Hills
Location : Address
145 North Milwaukee Avenue
Location : Location
US-IL-Vernon Hills
Job Locations US-IL-Vernon Hills
- Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners). - Assist the Engagement department as led by your Coordinator, Manager, or Director. - Build relationships with residents to cultivate person-centered engagement and bridge connections between residents. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Community Operations
Position Type
Regular Part-Time
ID
2024-238950
Location : Name
Brookdale Vernon Hills
Location : Address
145 North Milwaukee Avenue
Location : Location
US-IL-Vernon Hills
Job Locations US-OH-Newark
Participate in on-the-job training experiences for the Health and Wellness Director role, learn new skills about senior living, and be able to demonstrate increasing proficiency and expertise with managerial and clinical responsibilities within the Brookdale organization. The Brookdale Bench Program will prepare you to assume the Health & Wellness Director role at one of our communities including, but not limited to areas of people management, clinical management, quality care and regulatory oversight when you assume the role of a Health and Wellness Director.
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-238939
Location : Name
Newark, OH
Location : Location
US-OH-Newark
Job Locations US-KS-Salina
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-238934
Location : Name
Brookdale Salina Kirwin
Location : Address
1200 E Kirwin Ave
Location : Location
US-KS-Salina
Job Locations US-MI-Battle Creek
Category
Sales & Marketing
Position Type
Regular Full-Time
ID
2024-238902
Location : Name
Brookdale Battle Creek
Location : Address
191 Lois Dr
Location : Location
US-MI-Battle Creek
Job Locations US-AZ-Mesa
- Our program coordinators plan, coordinate and facilitate a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community. - You will provide person centered life enrichment programs while engaging residents in meaningful and purposeful programs within the Brookdale community enhancing their quality of life. - Collaborates in the education of associates regarding dementia care including how to lead programs on an ongoing basis and identifying interventions to address behavioral expressions. - A Bachelor’s Degree in therapeutic recreation, gerontology, education or related field preferred. Brookdale is an equal opportunity employer and a drug-free workplace. 
Category
Community Operations
Position Type
Regular Full-Time
ID
2024-238859
Location : Name
Brookdale Baywood
Location : Address
310 S 63Rd St
Location : Location
US-AZ-Mesa
Job Locations US-TN-Nashville
Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.   - Supervises direct care staff as delegated by manager/supervisor. - Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency). - Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care. - Manages on-call/after-hours business needs as assigned. - Effectively communicates all staffing shortages and additional staffing needs to supervisor. - Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices. - Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices - Responsible for completing review and reconciliation of billing on a weekly basis. - Ensures billing information is complete and correct prior to finalizing monthly resident billing. - Maintains positive relationships and rapport with co-workers, residents, family members and community personnel. - Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices. - Completes other duties as assigned. - Covers BAH cases in the event that care associates cannot be secured to provide services to client(s). - Manages on-call/after office hours and weekend’s business needs as assigned.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-238850
Location : Name
Brookdale at Home of Nashville
Location : Address
111 Westwood Place
Location : Location
US-TN-Nashville
Job Locations US-LA-Shreveport
Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met.  Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.  Supervises licensed nurses and other direct care staff within the community.  Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director.  Travels within the division as assigned to support management vacancy, start up, vacations, etc. - Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care. - Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.   - Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records. - Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training. - Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. - As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. - Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments. - Participates in pre-admission screening of prospective new residents.  Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. - Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. - Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. - Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident’s legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart. - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. - Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. - Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. - Participates in department quality improvement activities. - Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. - Shares on-call and manager on duty responsibilities/shifts as required.  - Strengthens clinical process within the community until permanent replacement is identified. - Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-238849
Location : Name
Shreveport, LA
Location : Location
US-LA-Shreveport
Job Locations US-CA-Scotts Valley
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  
Category
Healthcare
Position Type
Regular Full-Time
ID
2024-238824
Location : Name
Brookdale Scotts Valley
Location : Address
100 Lockewood Lane
Location : Location
US-CA-Scotts Valley