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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedure. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedure. This includes documentation related to: medication distribution, leisure activities; incidents and observations; charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedure regarding incidents/accidents to residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered life enrichment programs while engaging residents in meaningful and purposeful programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensure resident habits, historical routines and preferences are honored in the provision of care and programming.
- Designs a 7 day a week person centered program that is exciting and creative and meets the needs and interests of the individual residents. Promotes and engages residents in the 6 dimensions of Optimum Life – purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small group programming for residents who cannot participate in a large group setting.
- Ensures life enrichment programs are in compliance with Brookdale Excellence Standards Tool (BEST) standards, state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards.
- Leads programs with the residents daily and coordinates the programming assignments of associates, volunteers and entertainment.
- Coordinates volunteer program. Follows and manages volunteer guidelines.
- Completes program documentation, as required by Brookdale standards or state requirements
- Plans, coordinates, appropriately decorates, and participates in special events at the community including holidays, signature programs, family socials, educational and marketing events.
- Plans and schedules programming events outside the community, which may include driving a community motor vehicle.
- Acts as a resource for associates and families coping with the changes dementia causes and knowledge of Alzheimer’s disease and other dementias.
- Collaborates in the education of associates regarding dementia care including how to lead programs on an ongoing basis. This includes facilitating dementia focused in-services, computer based and situation specific training.
- Communicates positively with residents, families, and community professionals regarding Brookdale’s Clare Bridge program and its benefits. Communicates with families regarding residents’ personal needs and successes.
- Reports changes in residents’ overall health to clinical partner, including changes in behavior; takes actions to address concerns in a timely manner and collaborates with the team in identifying interventions to address behavioral expressions.
- Participates, maintains and monitors department quality improvement tools including the (BEST), budget and supplies as assigned by the Executive Director.
- Supports and partners with leadership in organizing the National Walk to End Alzheimer’s
team in the community or local area.
- Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. Has completed training and qualifications based on state regulations to ensure service quality is maintained in accordance with Clare Bridge Program standards.
- May directly supervise Clare Bridge Program Assistants; may act in supervisory capacity in absence of Manager or Executive Director. Assists Manager/Director/ED with hiring, training, and evaluating Clare Bridge Program Assistants.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides quick, efficient, and pleasant delivery of food to residents and guests, ensuring all quality standards of food and service are being met. Ensures good customer service, safety and proper handling of dishes, glassware, and utensils.
- Takes food orders, presents to kitchen staff and delivers meals to residents and guests in a proper and timely manner in accordance with department and company standards.
- Responds quickly to resident and guest requests. Interacts with guests in the dining room to ensure their satisfaction.
- Ensures accurate fulfillment of orders and checks food quality. Returns food that does not meet quality standards such as temperature, color, and doneness.
- Responds to community issues or concerns that may occur in the dining room. Reports issues/concerns to management immediately.
- Assists with the preparation and assembly of meals, in accordance with the menu and in a safe, sanitary manner under the direction of the Cook or Dining Services Coordinator/Manager as needed.
- Ensures proper preparation, portioning and serving of foods according to standardized recipes and menus.
- Follows departmental procedures including sanitation, safety and cleaning schedules.
- Labels and dates all food products in the refrigerator, freezer and food storage area and properly disposes of refuse.
Assists setting tables, removing dirty dishes, disposing of refuse and waste materials, and restocking inventory as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Prepares and cooks meals for communities and maintains standards of kitchen cleanliness.
- Prepares all food according to the menu in a safe, sanitary manner under the direction of the dining services coordinator/manager.
- Ensures proper preparation, portioning, and serving of foods according to standardized recipes.
- Prepares quality food products according to standardized recipes and menus.
- Adheres to all safety and sanitation standards.
- Prepares food in a timely manner at specified meal times.
- Responds to community issues or concerns that may occur in the dining room.
- Follows departmental procedures including sanitation, safety, and cleaning schedules.
- Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
- Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.
- Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost.
- Suggests menu or recipe changes to utilize leftovers and other supplies.
- Cleans all food service equipment, kitchen and food storage areas.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Administers quality, skilled nursing care to patients on an intermittent basis in the home and in accordance with physician orders and the Plan of Care under the direction and supervision of a Registered Nurse and/or Director, Professional Services. Performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure the provision of quality patient care.
- Under the direction of a RN, provides patient care and identifies the physical, psychosocial, and environmental needs of patients.
- Verifies Plan of Care prior to each visit and provides care according to the physician’s orders, assessment data, established standards and guidelines and documents accordingly. Incorporates short and long term goals as established by the Plan of Care into nursing care, as evidenced by documentation in the nursing notes.
- Performs an ongoing assessment during each visit and documents data in patient medical records. Communicates significant findings, problems, or changes in the patient’s condition to the supervising RN and/or Director of Professional Services and the physician and documents all findings, communications and appropriate interventions. Documents nursing interventions including patient response.
- Assesses patient/caregiver’s knowledge of disease process, treatment regimen and/or medication administration. Provides basic and specialized teaching as ordered in the Plan of Care and based on the patient’s needs. Identifies and recommends other disciplines needed for quality care of the patient.
- Performs with current standards of practice and with the agency’s policies and procedures. Ensures that all nursing notes, supply logs/visit logs are accurate and turned into the office according to agency policy.
- Prioritizes patients’ schedules based on patient needs and provides services in an efficient, timely manner to all assigned patients. Demonstrates effective time management skills by completing patient assignments and documentation within projected time frames and arrives to appointments on schedule.
- Demonstrates knowledge of emergency procedures and responds appropriately.
- Demonstrates commitment, professional growth and competency. Attends scheduled meetings, in-services, workshops, etc.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Prepares and cooks meals for communities and maintains standards of kitchen cleanliness.
- Prepares all food according to the menu in a safe, sanitary manner under the direction of the dining services coordinator/manager.
- Ensures proper preparation, portioning, and serving of foods according to standardized recipes.
- Prepares quality food products according to standardized recipes and menus.
- Adheres to all safety and sanitation standards.
- Prepares food in a timely manner at specified meal times.
- Responds to community issues or concerns that may occur in the dining room.
- Follows departmental procedures including sanitation, safety, and cleaning schedules.
- Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
- Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.
- Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost.
- Suggests menu or recipe changes to utilize leftovers and other supplies.
- Cleans all food service equipment, kitchen and food storage areas.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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As a qualified professional, provides social services to clients in the home per physician’s orders and under the supervision of the Director of Clinical Services or appropriate supervisor.
- Provides rehabilitative and support casework geared to restoring patients to their optimum level of social health adjustment. This includes assisting patients and their families to understand, accept and follow medical recommendations.
- Helps patients utilize the resources of their families and the community by either referring patients or acting as intermediary on behalf of the patients in their dealings with other health and welfare agencies.
- Assists patients and their families with personal and environment difficulties, which predispose them toward illness or interfere with obtaining maximum benefits from medical care. These range from counseling members of the patient’s family to assisting patients with admission to a nursing home.
- Consults with the physician and other members of the care team for the purpose of assisting them to understand significant social, emotional and environmental factors related to the patient’s health problems.
- Prepares clinical/progress notes on the day of the visit and incorporates them into the clinical/record. Provides summaries and re-evaluations as required.
- Attends case conferences, as needed, and participates in staff development activities and in-service education.
- Assists in the development and revision of the physician’s plan of treatments.
- Participates in discharge planning and completes the MSW Discharge on assigned caseload.
- Communicates effectively with all providing care.
- Confirms the scheduling of visits with RN Case Manager to coordinate necessary visits with other personnel.
- Notifies Agency of absences due to illness, emergency leave, normal vacation periods, or other reasons, which will affect agreed services with the Agency.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Assists in providing supplies and equipment in an efficient manner, in accordance with current applicable federal, state, and local standards, guidelines and regulations, and as directed by management, to assure the highest degree of quality resident care can be maintained at all times.
- Uses inventory tracking logs to track equipment within the facility (i.e., pumps, poles, concentrators, nebulizers, mattresses, etc.).
- Fills requisitions from departments for routine supplies and equipment in accordance with established policies and procedures.
- Ensures supplies and equipment are properly maintained.
- Organizes storage and issues/delivers supplies and equipment in accordance with established policies and procedures.
- Ensures inventory is updated, as required, when receiving/issuing supplies and equipment.
- Ensures all telephone orders and other correspondence is confirmed.
- Ensures the various departments are charged with supplies they have received for cost allocation purposes.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Full Time Sales Manager
Brookdale Paddock Hills - 1601 Southeast 24th Road, Ocala, FL 34471
We are looking for a sales/marketing professional with a proven track record of generating and closing qualified leads. As our Sales Manager, you will partner with the executive director and regional sales managers to improve occupancy at our community. We will provide you with the training and support to develop referral sources and bring in new residents. This position can be highly rewarding from both a compensation and community service standpoint. We have recently increased payout opportunities based on growing occupancy, which reward all commissionable sales associates in a community or selling network. Come be part of a team committed to improving the lives of seniors.
We're passionate about serving seniors…are you? Now's your chance to build your sales career with us.
Brookdale. Bringing new life to senior living.
Your responsibilities:
* Maintain and/or improve community occupancy level and revenue production in accordance with business and marketing plans
* Manage sales process by understanding prospective residents' needs and educating them about the community's services and programs
* Coordinate and complete all activities needed for sales, including visiting prospects' homes, conducting initial assessments or sales presentations, and ensuring all required forms are completed prior to move-in
* Increase community awareness through participation in outside events, professional groups and local community involvement
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Provides and directs Occupational Therapy services to patients including screening, assessment, treatment, program planning and implementation. Functions under physicians’ orders and adheres to applicable principles and practices of occupational therapy, Brookdale policies and procedures and state regulations.
- Optimizes the physical abilities and skills of patients by performing or supervising therapy staff in initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate.
- Establishes individual patient plan of care to optimally address patient-specific goals and to comply with service delivery parameters in accordance with the Resident Assessment Instrument (RAI) Manual, Managed Care Contract or other guidelines specific to long term care. Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals.
- Coordinates treatment plan with patient, family and other team members. Implements and conducts treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician’s orders. Adapts treatment to meet the individual needs of the patient.
- Accesses the patient’s record and records results of screenings, physician orders, discharge summaries and other information as required in the Community’s electronic medical record system. Documents results of patient’s assessment, treatment, follow-up and termination of services following standards established by The Center for Medicare and Medicaid Services (CMS), Medicare Administrative Contractor Local Coverage Determinations (MAC LCD) and Brookdale, utilizing electronic medical record software as specified by Brookdale
- Develops appropriate home program to maintain and enhance the performance of the patient in his/her own environment. Participates in discharge planning. Provides/recommends/fabricates adaptive devices, orthotics or prosthetics. Trains patient, family and appropriate staff in the use or application of the above.
- Refers patients for treatment to Certified Occupational Therapy Assistants (COTA) by completing evaluation and initial plan of treatment and communicating necessary and sufficient information. Supervises and directs COTA in the implementation of the treatment plan.
- Reviews the quality and appropriateness of the total services delivered and of individual occupational therapy programs for effectiveness and efficiency, using predetermined criteria such as CareTool and other standardized tests and measures.
- Participates in patient, family and staff education. Confers formally and informally with other team members in coordinating the total rehabilitation program of the patient. Attend in-service training and facility meetings as required.
- Submits billing, payroll and expense documentation in an accurate and timely manner, meeting all regulatory guidelines. Assists in the collection of statistics as directed.
- Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional. Assists with and participates in Quality Assurance and Performance Improvement Programs as required. Adheres to established confidentiality standards as required by Brookdale concerning patient information.
- Attends in- service training as well as provides education to members of the patient care team and members of the community.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Director, Clinical Services.
- Assesses home health patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Director, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care (POC) to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with nursing services as outlined in the personal service plans; promotes wellness, and administers medications and treatments in accordance with physicians' orders and within state licensure regulations.
- Assists in maintaining a physical, social and psychological environment in the best interests of residents.
- Monitors residents within state licensure regulations; may supervise and direct resident assistants where allowed by state licensure regulations.
- Monitors and assesses residents’ health and wellbeing; counsels residents as needed.
- Assists in writing service plans based on resident needs.
- Obtains and administers medication and treatments as prescribed by physician. Documents and reviews medication and treatment sheets for accuracy and compliance with physician orders, professional standards, federal and state regulations and company policy.
- Monitors responses to treatment plans. Possesses knowledge of medication interactions and notifies Resident Care Coordinator and Executive Director of any issues. Adheres to infection control policies and procedures.
- Counts controlled substances with off going nurse or resident assistant; secures and corrects reconciliation of controlled substances during shift.
- Ensures cleanliness and organization of medicine supply room and security of discontinued medicine in accordance with federal and state regulations and company policy.
- Assists with discharge process relevant to medication and treatment orders.
- Possesses knowledge of OSHA regulations and infection control standards.
- Follows policies and procedures to ensure resident safety.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under limited supervision, greets visitors at community’s front reception desk. Represents community to visitors and callers in a professional, pleasant and courteous manner; ensures their questions and needs are directed to the appropriate person.
- Greets all visitors entering facility in a courteous, warm and professional manner. May provide drinks and other comfort amenities, as deemed appropriate, while waiting. Ensures that guests sign guest sheets and locates correct resident or party to escort visitors, answer questions, etc. Notifies residents of visitors and obtains directions regarding their desires on receiving guests and handles them accordingly.
- Promotes positive image of community and serves as ambassador of community to visitors. May answer general questions regarding community to potential residents and inquiring families. Provides informational brochures and packets as requested. Ensures proper referrals to marketing staff.
- Receives incoming phone calls and directs to proper residents and staff. Maintains and updates log of emergency phone numbers. Also maintains contact information for residents and staff.
- Receives all mail for community and residents; sorts and delivers to mail locations appropriately. Collects outgoing packages and mail; ensures their proper handling, charging and collection by postal and shipping companies. Delivers newspapers, waters plants, straightens office and lobby, and prepares refreshments.
- May check visitors into guest suites and ensures that questions are answered and access is granted.
- May call for transportation as requested by residents. Maintains logs on resident check in lights and visual check in. Alerts staff when residents may not appear as expected.
- May routinely perform basic typing, filing and clerical work as requested. Maintains community resident rosters and other community information as requested. May update birthday lists and complete card mailings.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. hurricanes, etc.)
- May assist Executive Director in community admissions and discharges. Assists in the maintenance of resident and employee files.
- May take prospective residents and/or their families on tours of the community when marketing and administrative personnel are not available.
- Maintains confidentiality and discretion when dealing with sensitive information (Business, Resident, Employee, Medical Records, etc.).
- May assist the Activity Director and/or others as necessary in promoting activities with residents in the lobby.
- Promotes and encourages residents to participate in such activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services.
- Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Plans, organizes, develops, and directs the social service programs to ensure that the medical-related emotional and social needs of the residents are met and maintained on an individual basis.
- Assesses and identifies medical-related social and emotional needs of the residents. Develops and implements social care plans with the involvement of the resident, his/her family, physician, and other nursing care staff.
- Consults with physicians and healthcare team members in dealing with psychosocial factors relating to residents' illnesses, treatments, and discharge plans.
- Provides discharge planning, including referrals to community and family social services.
- Assists residents with financial and legal matters; provides or arranges for counseling. Assists residents with how to make decisions about their health.
- Directly supervises staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; completing performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems.
- Possesses knowledge of federal and state regulations, including Medicare/Medicaid, to arrange for needed services not covered by state regulations.
- Assists with the resident admission process.
- Orients and trains employees on social services policies and procedures to ensure understanding and support.
- Monitors supply and equipment needs and budget.
- Implements policies and procedures to ensure compliance with federal and state regulations.
- Develops and maintains community liaison activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedures. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains resident’s records daily and in a timely manner and in accordance with company policy and procedure. This includes documentation related to medication distribution, leisure activities, incidents and observations, charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedures regarding incidents/accidents involving residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Director, Professional Services.
- Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Director, Professional Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Assists the Physical Therapist, Occupational Therapist, Physical Therapy Assistant, Occupational Therapy Assistant and/or the Speech Language Pathologist, as directed, in the setup of services, transportation of patients and general support to ensure quality care is being provided to each patient.
- Assists in scheduling, transporting and transferring patients, as required, for rehabilitation services.
- Participates in duties such as filing, copying, ordering equipment and supplies, compiling information for reports, data entry and communication with physician offices and family members. Performs other clerical duties as assigned.
- Maintains general upkeep of therapy treatment and office areas.
- Maintains a safe and clean work area and adheres to facility/corporate safety standards.
- Complies with Infection Control, Universal Precautions and OSHA standards as applicable.
- Maintains positive relationships and rapport with coworkers, patients, family members and facility personnel.
- Reports to work on time and coordinates schedule to achieve maximum efficiency during assigned shift. Ability to work varying hours, including weekends and holidays.
- Adheres to established confidentiality standards as required by Innovative Senior Care concerning community and patient information.
- Attends in-services and staff meetings as directed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Administers quality, skilled nursing care to patients on an intermittent basis in the home and in accordance with physician orders and the Plan of Care under the direction and supervision of a Registered Nurse and/or Director, Professional Services. Performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure the provision of quality patient care.
- Under the direction of a RN, provides patient care and identifies the physical, psychosocial, and environmental needs of patients.
- Verifies Plan of Care prior to each visit and provides care according to the physician’s orders, assessment data, established standards and guidelines and documents accordingly. Incorporates short and long term goals as established by the Plan of Care into nursing care, as evidenced by documentation in the nursing notes.
- Performs an ongoing assessment during each visit and documents data in patient medical records. Communicates significant findings, problems, or changes in the patient’s condition to the supervising RN and/or Director of Professional Services and the physician and documents all findings, communications and appropriate interventions. Documents nursing interventions including patient response.
- Assesses patient/caregiver’s knowledge of disease process, treatment regimen and/or medication administration. Provides basic and specialized teaching as ordered in the Plan of Care and based on the patient’s needs. Identifies and recommends other disciplines needed for quality care of the patient.
- Performs with current standards of practice and with the agency’s policies and procedures. Ensures that all nursing notes, supply logs/visit logs are accurate and turned into the office according to agency policy.
- Prioritizes patients’ schedules based on patient needs and provides services in an efficient, timely manner to all assigned patients. Demonstrates effective time management skills by completing patient assignments and documentation within projected time frames and arrives to appointments on schedule.
- Demonstrates knowledge of emergency procedures and responds appropriately.
- Demonstrates commitment, professional growth and competency. Attends scheduled meetings, in-services, workshops, etc.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Ensures all clinical visits needed are appropriately scheduled to meet the agency’s patient care and service needs and in accordance with physician’s orders, agency standards and regulatory requirements. Tracks and provides feedback to the Clinical Services Manager when scheduled visits are missed.
- Coordinates the scheduling of clinical visits for care team in compliance with physician approved orders and clinician plotted visits approved by Clinical Services Manager. Ensures compliance with the schedule. Communicates any requests to change the schedule to the Clinical Services Manager and, once approved, reschedules missed or declined visits.
- Assists clinicians with assuring all visits are properly assigned and scheduled on Electronic Medical Record (EMR) devices.
- Maintains on-call schedule for assigned care team. Responsible for contacting PRN associates according to established protocol to ensure adequate scheduling of services to meet patient needs.
- Responsible for monitoring and scheduling home health therapy reassessment visits to meet home health reassessment requirements.
- Facilitates compliance in the electronic medical record for notices provided to the patient or responsible party (e.g. Notices of Medicare Non-Coverage) in a timely manner.
- Assures compliance with, and facilitates completion of, service agreements from patient(s) and/or power of attorney(ies) receiving services from the agency.
- Fields all calls related to the assigned team patients and routes to appropriate care team members.
- Keeps the Clinical Services Manager informed on aspects within the care team specific to EMR scheduling workflow.
- Prepares reports for scheduling tracking and participates in agency meetings to ensure patient and associate scheduling needs are met.
- Maintains positive relationships and rapport with co-workers, associates, patients, and their family members and community personnel.
- Adheres to communication and accountability guidelines established by local and regional administration.
- Maintains a safe and clean work area and adheres to agency safety standards.
- Adheres to established confidentiality standards as required by Brookdale and HIPAA concerning community and patient information.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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This role coordinates and communicates all activities within the home health agency related to Centralized Services. The role is responsible for tracking referrals within the Centralized Service workflow including Intake and Document management, communicating all aspects of the workflow status with appropriate Home Health Agency staff and promoting an ongoing culture of collaboration and efficiency throughout the referral process. This associate will be proficient in Electronic Management Systems including but not limited to electronic referral platforms, Physician Portals, Forcura and HCHB. This role will promote strong communication in support of both Operational and Sales functions within the Agency. This role also support scheduling and other office functions as assigned.
- Coordinates communication of agency referrals to appropriate associates of the agency.
- Communicates with Central Services to address needs at the agency regarding referral management.
- Responsible for reviewing and directing Forcura documentation platform, together with other EMR information to the correct associate in the agency and in collaboration with Centralized Services.
- Serves as a coordinator between Centralized Services and the Agency.
- Facilitates compliance in the electronic medical record for notices provided to the patient or responsible party (e.g. Notices of Medicare Non-Coverage, DPOA documentation) in a timely manner.
- Tracks documentation management activities that are managed by the agency.
- Assures compliance with, and facilitates completion of, service agreements from patient(s) and/or power of attorney(s) receiving services from the agency.
- Keeps the Clinical Service Manager informed on aspects within the care team specific to documentation and referral management.
- Keeps the sales team informed on referral management.
- Prepares reports for scheduling tracking and participates in agency meetings to ensure patient and associate scheduling needs are met.
- Maintains positive relationships and rapport with co-workers, associates, patients/family members and community personnel.
- Adheres to communication and accountability guidelines established by local and regional administration.
- Maintains a safe and clean work area and adheres to agency safety standards.
- Adheres to established confidentiality standards as required by Brookdale and HIPAA concerning community and patient information.
- Assists with coordination of scheduling for timely initiation of care
- Provides support with scheduling as needed
- Performs other duties as assigned
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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This role coordinates and communicates all activities within the home health agency related to Centralized Services. The role is responsible for tracking referrals within the Centralized Service workflow including Intake and Document management, communicating all aspects of the workflow status with appropriate Home Health Agency staff and promoting an ongoing culture of collaboration and efficiency throughout the referral process. This associate will be proficient in Electronic Management Systems including but not limited to electronic referral platforms, Physician Portals, Forcura and HCHB. This role will promote strong communication in support of both Operational and Sales functions within the Agency. This role also support scheduling and other office functions as assigned.
- Coordinates communication of agency referrals to appropriate associates of the agency.
- Communicates with Central Services to address needs at the agency regarding referral management.
- Responsible for reviewing and directing Forcura documentation platform, together with other EMR information to the correct associate in the agency and in collaboration with Centralized Services.
- Serves as a coordinator between Centralized Services and the Agency.
- Facilitates compliance in the electronic medical record for notices provided to the patient or responsible party (e.g. Notices of Medicare Non-Coverage, DPOA documentation) in a timely manner.
- Tracks documentation management activities that are managed by the agency.
- Assures compliance with, and facilitates completion of, service agreements from patient(s) and/or power of attorney(s) receiving services from the agency.
- Keeps the Clinical Service Manager informed on aspects within the care team specific to documentation and referral management.
- Keeps the sales team informed on referral management.
- Prepares reports for scheduling tracking and participates in agency meetings to ensure patient and associate scheduling needs are met.
- Maintains positive relationships and rapport with co-workers, associates, patients/family members and community personnel.
- Adheres to communication and accountability guidelines established by local and regional administration.
- Maintains a safe and clean work area and adheres to agency safety standards.
- Adheres to established confidentiality standards as required by Brookdale and HIPAA concerning community and patient information.
- Assists with coordination of scheduling for timely initiation of care
- Provides support with scheduling as needed
- Performs other duties as assigned
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedures. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains resident’s records daily and in a timely manner and in accordance with company policy and procedure. This includes documentation related to medication distribution, leisure activities, incidents and observations, charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedures regarding incidents/accidents involving residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides quick, efficient, and pleasant delivery of food to residents and guests, ensuring all quality standards of food and service are being met. Ensures good customer service, safety and proper handling of dishes, glassware, and utensils.
- Takes food orders, presents to kitchen staff and delivers meals to residents and guests in a proper and timely manner in accordance with department and company standards.
- Responds quickly to resident and guest requests. Interacts with guests in the dining room to ensure their satisfaction.
- Ensures accurate fulfillment of orders and checks food quality. Returns food that does not meet quality standards such as temperature, color, and doneness.
- Responds to community issues or concerns that may occur in the dining room. Reports issues/concerns to management immediately.
- Assists with the preparation and assembly of meals, in accordance with the menu and in a safe, sanitary manner under the direction of the Cook or Dining Services Coordinator/Manager as needed.
- Ensures proper preparation, portioning and serving of foods according to standardized recipes and menus.
- Follows departmental procedures including sanitation, safety and cleaning schedules.
- Labels and dates all food products in the refrigerator, freezer and food storage area and properly disposes of refuse.
Assists setting tables, removing dirty dishes, disposing of refuse and waste materials, and restocking inventory as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides quick, efficient, and pleasant delivery of food to residents and guests, ensuring all quality standards of food and service are being met. Ensures good customer service, safety and proper handling of dishes, glassware, and utensils.
- Takes food orders, presents to kitchen staff and delivers meals to residents and guests in a proper and timely manner in accordance with department and company standards.
- Responds quickly to resident and guest requests. Interacts with guests in the dining room to ensure their satisfaction.
- Ensures accurate fulfillment of orders and checks food quality. Returns food that does not meet quality standards such as temperature, color, and doneness.
- Responds to community issues or concerns that may occur in the dining room. Reports issues/concerns to management immediately.
- Assists with the preparation and assembly of meals, in accordance with the menu and in a safe, sanitary manner under the direction of the Cook or Dining Services Coordinator/Manager as needed.
- Ensures proper preparation, portioning and serving of foods according to standardized recipes and menus.
- Follows departmental procedures including sanitation, safety and cleaning schedules.
- Labels and dates all food products in the refrigerator, freezer and food storage area and properly disposes of refuse.
Assists setting tables, removing dirty dishes, disposing of refuse and waste materials, and restocking inventory as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Oversees full implementation of Resident and Family Engagement’s overall dementia care program. Directly provides coaching and leadership of associates who are caregivers within the community. Plans and directly coordinates a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides and advocates person centered care such as dementia friendly dining, behavioral expression interventions, and dementia training. Engages residents in meaningful and well-being focused programs based on the six dimensions of Optimum Life®: physical, purposeful, emotions, social, intellectual, and spiritual - within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensure resident habits, historical routines, life stories, and preferences are honored in the provision of care and programming.
- Designs and implements the dementia care program in accordance with the Clare Bridge Program standards that will meet the individual needs and interests of the residents. Plans and ensures a seven-day per week calendar is implemented that promotes resident participation in a structured environment including small groups for residents who cannot participate in a large group setting.
- Ensures person centered programs are in compliance with Brookdale’s Excellence Standards Tool (BEST) standards, state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards.
- Leads person centered & engaging programs on the daily path with the residents. Plans, coordinates and organizes associates programming assignments, organize and supervise volunteers and entertainment.
- Plans, appropriately decorates and participates in special events at the community including holidays, signature programs, family socials and marketing events. Develops and maintains contact with community agencies and organizations including leading the National Alzheimer’s walk.
- Coordinates the transportation of residents to and from scheduled events outside of the community which may include driving a community motor vehicle.
- Provide direct supervision of minimally one or more full time associate, dementia program assistants or Coordinator as required by Executive Director, which includes assisting or completing with hiring, coaching, and counseling associates and conducting the documenting corrective action, as needed. Completes job performance evaluations.
- Responsible for day-to-day operation of the dementia care program providing oversight to ensure Care Associates deliver person centered programming and care in accordance with Brookdale’s Clare Bridge Program standards.
- Coordinate, lead training, and collaborate in hiring and education of associates regarding dementia care including how to lead programs on an ongoing basis. This includes facilitating in-services, computer based and situation specific training.
- Participates in collaboration with the leadership team in the pre-admission/move-in process
screening of prospective new residents as assigned by supervisor. Participates in the review of individual resident’s service plans and completes program and documentation, as required by Brookdale dementia program. Participates in collaboration with the leadership team in residents move out review and process.
- Ensures and develops a culture of behavioral problem solving within the community, reports changes in residents’ overall health to nurse, including changes in behavior and participates in exploring approaches and interventions in a timely manner.
- Acts as a resource for care associates and families coping with the changes dementia causes and knowledge of Alzheimer’s disease and other dementias. May coordinate and implement family education or support groups. Advocates the importance of programming for residents with dementia regarding enhancing quality of life.
- Communicates positively with residents, families, and community professionals regarding Brookdale’s Clare Bridge program and its benefits. Communicates with families regarding residents’ personal needs and successes.
- Creates plans of correction and implementation of correction for department quality improvement, BEST and surveys as assigned by the Executive Director. Collaborates with Executive Director in creating plans of correction and implementation of the corrections.
- Maintains and adheres to department budgetary requirements, equipment, and supplies.
- Shares manager on-call duties which may include weekend coverage, as required by the Executive Director.
- Performs other duties as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Operates the dish machine and maintains the cleanliness of the dish machine area.
- Operates a dish machine to wash dishes, glasses, cups, trays, silverware, and food service equipment.
- Sets up and cleans dish machine area; checks temperatures and soap dispensing levels.
- Stores clean equipment and utensils.
- Assists in maintaining preparation and service areas in a sanitary condition.
- Empties garbage and moves to dump site.
- Sweeps and mops floors.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides and directs Physical Therapy services to patients including assessment, treatment, program planning and implementation. Functions under physicians’ orders and adheres to applicable principles and practices of physical therapy, Brookdale Healthcare Services policies and procedures and state regulations.
- Optimizes the physical abilities and skills of patients by performing or supervising therapy staff in initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate.
- Establishes individual patient schedules in conjunction with other team members. Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals.
- Coordinates treatment plan with patient, family and other team members. Implements and conducts treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician’s orders. Documents results of patient’s assessment, treatment, follow-up and termination of services. Adapts treatment to meet the individual needs of the patient.
- Develops appropriate home program to maintain and enhance the performance of the patient in his/her own environment. Participates in discharge planning. Provides/recommends/fabricates adaptive devices, orthotics or prosthetics. Trains patient, family and appropriate staff in the use or application of the above.
- Refers patients for treatment to Physical Therapy Assistants (PTA) by completing evaluation and initial plan of treatment and communicating necessary and sufficient information. Supervises and directs PTA in the implementation of the treatment plan.
- Reviews the quality and appropriateness of the total services delivered and of individual physical therapy programs for effectiveness and efficiency, using predetermined criteria.
- Participates in patient, family and staff education. Confers formally and informally with other team members in coordinating the total rehabilitation program of the patient. Attend in-service training and facility meetings as required.
- Submits billing, payroll and expense documentation in an accurate and timely manner. Assists in the collection of statistics as directed.
- Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional. Assists with and participates in Continuous Quality Improvement Program as required. Adheres to established confidentiality standards as required by Brookdale Healthcare Services concerning patient information.
- Consistently demonstrates sound judgment in the evaluation, planning, implementation and follow-up of the patient therapy programs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale.
- Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system.
- Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents.
- Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales.
- Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products.
- Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them.
- Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident’s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks.
- Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins.
- Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community.
- May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents.
- Prepares written reports and communicates status of current success in a clear and concise manner.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Plans, implements, and monitors wellness and recreation programs to meet the specific needs of each and all residents. Ensures residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction. The Resident Programs Coordinator utilizes Brookdale mission and cornerstones, as well as the Optimum Life vision, for the foundation of their responsibilities.
- Plans, develops and implements creative and exciting Resident Programs to meet the individual needs and interests of the residents within the community as well as through outside trips and events; includes providing one-to-one programming for residents who cannot participate in a group setting.
- Responsible for meeting the Standards of Excellence for Resident Programs.
- Ensures Resident Programs’ mission and model are the foundation of community programs.
- Ensures resident welcome and engagement protocols are in place.
- Manages volunteer program, including recruitment, training, and supervising volunteers.
- Ensures daily, weekly and monthly calendar of events requirements are met.
- Ensures specialty programs are scheduled according to the Resident Program Annual Master Calendar.
- Ensures marketing, promoting and communicating materials are of professional quality.
- Ensures the Community environment (including equipment and supplies) supports a whole-person wellness culture for resident engagement.
- Coordinates the transportation of residents to and from events outside of the community, which may include driving a community motor vehicle.
- Ensures that Resident Programs meet all state, federal, and other regulations.
- Participates in the review of individual residents’ service plans and regularly documents resident program progress. Participate in discharge planning with other members of the management team.
- Monitors resident program budget, equipment, and supplies.
- Participates in annual resident satisfaction survey initiatives and addresses resident complaints and grievances.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties according to the established protocol. May also assist with disaster management efforts and activities during evacuations.
- May directly supervise resident program assistants and/or driver; may act in supervisory capacity in the absence of the executive director, as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Assists the Dining Services Director in maintaining high resident satisfaction, cost controls, sanitation standards, employee training, and providing quality food and service to the residents.
- Responsible for the day-to-day kitchen operations. Oversees dining room and kitchen areas. Makes sure standards are maintained.
- Responsible for cleanliness and sanitation of the kitchen and dining rooms. Monitors and enforces safe food handling practices.
- Maintains adherence to standardized recipes. Works with the cooks to make sure all food is palatable, eye appealing, and served at the proper temperature. Performs pre-meal and post-meal quality control checks.
- Works with the cooks to ensure proper purchasing specifications and adherence to national buying programs. Executes the general responsibilities necessary to minimize food, labor, and supply costs.
- Assists the Director with the ordering of food and food service operating report. Participates in conducting inventory.
- In consultation with the Director, hires, trains, counsels, disciplines and terminates departmental employees.
- Prepares and coordinates daily dinners
- May schedule periodic associate meetings to ensure correct interpretation of policies and obtain feedback.
- Builds solid, respectful business relationships with the wait staff and all other employees at the community.
- Handles resident complaints in a courteous and prompt manner.
- Assists with banquets and food displays.
- Assists wait staff or cooking staff as needed in order to provide superior service to the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services.
- Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered life enrichment programs while engaging residents in meaningful and purposeful programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensure resident habits, historical routines and preferences are honored in the provision of care and programming.
- Designs a 7 day a week person centered program that is exciting and creative and meets the needs and interests of the individual residents. Promotes and engages residents in the 6 dimensions of Optimum Life – purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small group programming for residents who cannot participate in a large group setting.
- Ensures life enrichment programs are in compliance with Brookdale Excellence Standards Tool (BEST) standards, state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards.
- Leads programs with the residents daily and coordinates the programming assignments of associates, volunteers and entertainment.
- Coordinates volunteer program. Follows and manages volunteer guidelines.
- Completes program documentation, as required by Brookdale standards or state requirements
- Plans, coordinates, appropriately decorates, and participates in special events at the community including holidays, signature programs, family socials, educational and marketing events.
- Plans and schedules programming events outside the community, which may include driving a community motor vehicle.
- Acts as a resource for associates and families coping with the changes dementia causes and knowledge of Alzheimer’s disease and other dementias.
- Collaborates in the education of associates regarding dementia care including how to lead programs on an ongoing basis. This includes facilitating dementia focused in-services, computer based and situation specific training.
- Communicates positively with residents, families, and community professionals regarding Brookdale’s Clare Bridge program and its benefits. Communicates with families regarding residents’ personal needs and successes.
- Reports changes in residents’ overall health to clinical partner, including changes in behavior; takes actions to address concerns in a timely manner and collaborates with the team in identifying interventions to address behavioral expressions.
- Participates, maintains and monitors department quality improvement tools including the (BEST), budget and supplies as assigned by the Executive Director.
- Supports and partners with leadership in organizing the National Walk to End Alzheimer’s
team in the community or local area.
- Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. Has completed training and qualifications based on state regulations to ensure service quality is maintained in accordance with Clare Bridge Program standards.
- May directly supervise Clare Bridge Program Assistants; may act in supervisory capacity in absence of Manager or Executive Director. Assists Manager/Director/ED with hiring, training, and evaluating Clare Bridge Program Assistants.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Assists the Executive Director and/or Manager of Sales and Marketing with all aspects of the community sales and marketing program. Provides administrative and clerical support and coordinates various functions to enhance the image of the community.
- Answers telephone calls and provides information to callers or routes calls to appropriate associate; places outgoing calls.
- Meets and greets visitors, determines nature of business, and refers them to appropriate individual(s).
- Assists in providing community tours to prospective residents and their families. Promotes community in a positive manner and communicates the company’s values to all audiences.
- Types, edits, produces, and distributes a variety of documents including general correspondence, memorandums, statistical reports, presentation materials or other documents as requested.
- Compiles data for weekly, monthly and quarterly reports as required.
- Files and copies correspondence and other records.
- Enters and assigns new leads in the marketing database system.
- On occasion, may represent community at marketing and community events.
- Assists in event planning, coordination and set-up.
- Participates in community outreach.
- Completes all required paperwork as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Prepares and cooks meals for communities and maintains standards of kitchen cleanliness.
- Prepares all food according to the menu in a safe, sanitary manner under the direction of the dining services coordinator/manager.
- Ensures proper preparation, portioning, and serving of foods according to standardized recipes.
- Prepares quality food products according to standardized recipes and menus.
- Adheres to all safety and sanitation standards.
- Prepares food in a timely manner at specified meal times.
- Responds to community issues or concerns that may occur in the dining room.
- Follows departmental procedures including sanitation, safety, and cleaning schedules.
- Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
- Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.
- Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost.
- Suggests menu or recipe changes to utilize leftovers and other supplies.
- Cleans all food service equipment, kitchen and food storage areas.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Administers quality, skilled nursing care to patients on an intermittent basis in the home and in accordance with physician orders and the Plan of Care under the direction and supervision of a Registered Nurse and/or Director, Professional Services. Performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure the provision of quality patient care.
- Under the direction of a RN, provides patient care and identifies the physical, psychosocial, and environmental needs of patients.
- Verifies Plan of Care prior to each visit and provides care according to the physician’s orders, assessment data, established standards and guidelines and documents accordingly. Incorporates short and long term goals as established by the Plan of Care into nursing care, as evidenced by documentation in the nursing notes.
- Performs an ongoing assessment during each visit and documents data in patient medical records. Communicates significant findings, problems, or changes in the patient’s condition to the supervising RN and/or Director of Professional Services and the physician and documents all findings, communications and appropriate interventions. Documents nursing interventions including patient response.
- Assesses patient/caregiver’s knowledge of disease process, treatment regimen and/or medication administration. Provides basic and specialized teaching as ordered in the Plan of Care and based on the patient’s needs. Identifies and recommends other disciplines needed for quality care of the patient.
- Performs with current standards of practice and with the agency’s policies and procedures. Ensures that all nursing notes, supply logs/visit logs are accurate and turned into the office according to agency policy.
- Prioritizes patients’ schedules based on patient needs and provides services in an efficient, timely manner to all assigned patients. Demonstrates effective time management skills by completing patient assignments and documentation within projected time frames and arrives to appointments on schedule.
- Demonstrates knowledge of emergency procedures and responds appropriately.
- Demonstrates commitment, professional growth and competency. Attends scheduled meetings, in-services, workshops, etc.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Resident Care Associate in order to meet the residents’ needs and staffing requirements.
- Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Resident Care Associates.
- Provides training and education to Resident Care Associates on an ongoing basis to include classroom in-services and situation-specific training.
- Assists in the maintenance of resident charts and review of documentation performed by care giving staff.
- As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment.
- Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met.
- Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving.
- Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines.
- Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences.
- Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits.
- Completes documentation as required by Brookdale or state regulatory agencies.
- Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns.
- Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims.
- Participates in community events, including family and social functions.
- Shares on-call and Manager on Duty responsibilities/shifts as required.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Director, Professional Services.
- Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Director, Professional Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Plans, implements, and monitors wellness and recreation programs to meet the specific needs of each and all residents. Ensures residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction. The Resident Programs Coordinator utilizes Brookdale mission and cornerstones, as well as the Optimum Life vision, for the foundation of their responsibilities.
- Plans, develops and implements creative and exciting Resident Programs to meet the individual needs and interests of the residents within the community as well as through outside trips and events; includes providing one-to-one programming for residents who cannot participate in a group setting.
- Responsible for meeting the Standards of Excellence for Resident Programs.
- Ensures Resident Programs’ mission and model are the foundation of community programs.
- Ensures resident welcome and engagement protocols are in place.
- Manages volunteer program, including recruitment, training, and supervising volunteers.
- Ensures daily, weekly and monthly calendar of events requirements are met.
- Ensures specialty programs are scheduled according to the Resident Program Annual Master Calendar.
- Ensures marketing, promoting and communicating materials are of professional quality.
- Ensures the Community environment (including equipment and supplies) supports a whole-person wellness culture for resident engagement.
- Coordinates the transportation of residents to and from events outside of the community, which may include driving a community motor vehicle.
- Ensures that Resident Programs meet all state, federal, and other regulations.
- Participates in the review of individual residents’ service plans and regularly documents resident program progress. Participate in discharge planning with other members of the management team.
- Monitors resident program budget, equipment, and supplies.
- Participates in annual resident satisfaction survey initiatives and addresses resident complaints and grievances.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties according to the established protocol. May also assist with disaster management efforts and activities during evacuations.
- May directly supervise resident program assistants and/or driver; may act in supervisory capacity in the absence of the executive director, as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale.
- Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system.
- Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents.
- Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales.
- Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products.
- Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them.
- Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident’s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks.
- Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins.
- Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community.
- May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents.
- Prepares written reports and communicates status of current success in a clear and concise manner.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Operates the dish machine and maintains the cleanliness of the dish machine area.
- Operates a dish machine to wash dishes, glasses, cups, trays, silverware, and food service equipment.
- Sets up and cleans dish machine area; checks temperatures and soap dispensing levels.
- Stores clean equipment and utensils.
- Assists in maintaining preparation and service areas in a sanitary condition.
- Empties garbage and moves to dump site.
- Sweeps and mops floors.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Operates the dish machine and maintains the cleanliness of the dish machine area.
- Operates a dish machine to wash dishes, glasses, cups, trays, silverware, and food service equipment.
- Sets up and cleans dish machine area; checks temperatures and soap dispensing levels.
- Stores clean equipment and utensils.
- Assists in maintaining preparation and service areas in a sanitary condition.
- Empties garbage and moves to dump site.
- Sweeps and mops floors.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents, while promoting the resident’s highest level of functioning, as directed by management. Assists in maintaining the resident’s environment in a safe and neat manner. Promotes quality services within community standards, State and Federal Regulations.
- Receives and communicates report to management on resident status at the beginning and end of each shift and as needed. Notifies the management of any changes in resident medical condition/status.
- Provides personal care to residents per their individualized plan of care.
- Documents all pertinent information regarding care as assigned.
- Prepares residents for meals and assists to and from the dining areas. Assists with set up and feeding of meals.
- Assists residents with toilet and incontinent care. Makes incontinent checks at least every 2 hours and provides incontinent care as needed.
- Makes room checks and verifies resident location at least every 2 hours.
- Keeps resident’s rooms neat and clean.
- Performs clinical procedures according to community policy.
- Performs vital signs, B/Ps, weights and other trained procedures as directed by management.
- Completes prevention and restorative care that includes but not limited to PROM, AROM, ambulation, transferring, bathing, grooming, and all other ADL care.
- Maintains a working knowledge of Community policy & procedure pertinent to role.
- Assists in turning, positioning, and repositioning of residents.
- Participates actively in Interdisciplinary Team Process including completing assessments and documentation as assigned. Attends care plan meetings as assigned. Acts as resident advocate.
- Communicates effectively with the residents, families, visitors, members of the health care team, and other disciplines.
- Actively participates in Community Quality Assurance Performance Improvement Program.
- Maintains education development to include attending ongoing education development to maintain compliance with State and Federal Regulations and current knowledge of resident care practices.
- Maintains resident confidentiality.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Plans, implements, and monitors wellness and recreation programs to meet the specific needs of each and all residents. Ensures residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction. The Resident Programs Coordinator utilizes Brookdale mission and cornerstones, as well as the Optimum Life vision, for the foundation of their responsibilities.
- Plans, develops and implements creative and exciting Resident Programs to meet the individual needs and interests of the residents within the community as well as through outside trips and events; includes providing one-to-one programming for residents who cannot participate in a group setting.
- Responsible for meeting the Standards of Excellence for Resident Programs.
- Ensures Resident Programs’ mission and model are the foundation of community programs.
- Ensures resident welcome and engagement protocols are in place.
- Manages volunteer program, including recruitment, training, and supervising volunteers.
- Ensures daily, weekly and monthly calendar of events requirements are met.
- Ensures specialty programs are scheduled according to the Resident Program Annual Master Calendar.
- Ensures marketing, promoting and communicating materials are of professional quality.
- Ensures the Community environment (including equipment and supplies) supports a whole-person wellness culture for resident engagement.
- Coordinates the transportation of residents to and from events outside of the community, which may include driving a community motor vehicle.
- Ensures that Resident Programs meet all state, federal, and other regulations.
- Participates in the review of individual residents’ service plans and regularly documents resident program progress. Participate in discharge planning with other members of the management team.
- Monitors resident program budget, equipment, and supplies.
- Participates in annual resident satisfaction survey initiatives and addresses resident complaints and grievances.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties according to the established protocol. May also assist with disaster management efforts and activities during evacuations.
- May directly supervise resident program assistants and/or driver; may act in supervisory capacity in the absence of the executive director, as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.