- Our business office coordinators provide support to the community, which include accounts receivable, accounts payable, payroll and other human resources related duties. - You will also track community accounting changes, prepare and record all invoices for the community, assist with new hire documentation as well as organize and maintain personnel, resident, marketing and other files as needed. - An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or minimum of one to two years related experience and/or training; or equivalent combination of education and experience is preferred. Brookdale is an equal opportunity employer and a drug-free workplace.   

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

Job Summary Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. In alignment with Brookdale’s Resident and Family Engagement philosophy, assists in providing person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Supports the implementation of a person centered program to meet individual needs and interests of the residents. Assists in leading and engaging residents in the 7 domains of well-being programs – purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small groups for residents who cannot participate in a large group setting. - Assists the Program Manager or Coordinator in the review of individual resident’s service plans and completes program documentation, as required by Brookdale standards or state requirements. - Assists the program manager or coordinator in ensuring dementia care programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. - Assists in providing guidance and resource to associates on the importance of programming/engagement and other areas regarding the quality of life for residents. - Coordinates and participates in special events at the community including family socials, marketing/sales and open houses. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits. Communicates with families regarding residents’ personal needs and successes. - Assists Manager or Coordinator with meeting the department’s quality improvement initiatives including the Brookdale Excellence Standards Tool (BEST). - Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle. - Assists with volunteer program, including training and supervising volunteers. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.  

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

Assists the Executive Director and/or Manager of Sales and Marketing with all aspects of the community sales and marketing program.  Provides administrative and clerical support and coordinates various functions to enhance the image of the community.  - Answers telephone calls and provides information to callers or routes calls to appropriate associate; places outgoing calls.  - Meets and greets visitors, determines nature of business, and refers them to appropriate individual(s). - Assists in providing community tours to prospective residents and their families.  Promotes community in a positive manner and communicates the company’s values to all audiences. - Types, edits, produces, and distributes a variety of documents including general correspondence, memorandums, statistical reports, presentation materials or other documents as requested.  - Compiles data for weekly, monthly and quarterly reports as required.  - Files and copies correspondence and other records. - Enters and assigns new leads in the marketing database system.  - On occasion, may represent community at marketing and community events. - Assists in event planning, coordination and set-up. - Participates in community outreach. - Completes all required paperwork as assigned.   This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.  

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Manages the Brookdale at Home (Home Care Agency) associated with a Brookdale Senior Housing community. The home care agency’s average monthly service hours provided are typically between 700 and 2000 hours. Ensures the efficient and effective operation of the Brookdale at Home (Home Care Agency) and interdisciplinary team process.   - Provides direct management of all Brookdale at Home (Home Care Agency) associates, which is typically 10 to 20 associates, including a BAH Scheduler Coaches, counsels, disciplines, and completes performance evaluations for staff. Ensures adequate staffing coverage for the provision of services on a day-to-day basis. - Motivates associates through staff appreciation, recognition, and incentive programs. Promotes positive associate relations and resolves grievances. - Provides orientation, training, and education to staff on an ongoing basis. Settings include classroom, in services, and situation specific training. - Ensures that community and corporate policies are disseminated and followed by all Brookdale at Home (Home Care Agency) associates. - Provides input into the development and implementation of the annual Brookdale at Home (Home Care Agency) budget. - Works in conjunction with community associates and the administrator concerning the implementation and monitoring of agency services and clinical program, if applicable and per state regulations related to the Home Care Agency specifically. - Ensures effective Quality Assurance Program. - Partners with community administration in preparing for state survey or other regulatory processes. - Markets the Brookdale at Home (Home Care Agency) agency to any appropriate audience. - Coordinates clinical services for the agency, if applicable, and per state regulations. - Responsible for the billing and scheduling of services or the delegation of such tasks. Coordinates alternative resources for associates and families. - Manages documentation process to ensure completeness, accuracy, timeliness andcompliance with guidelines. Complies with all Safety and Infection Control, Universal Precautions, and OSHA standards. - Maintains current knowledge of national and state requirements for scope of practice, supervision, credentialing and ongoing competency. Assumes responsibility for ongoing continuing education and professional development. - Consistently demonstrates sound judgment in the evaluation, planning, implementation and follow-up of the Brookdale at Home (Home Care Agency) agencies. - Maintains positive relationships and rapport with coworkers, residents, family members and community personnel. Participates in the following community committees as appropriate: Daily Stand-Up Meeting, Collaborative Care and Resident Council. - Participates in handling “on call” duties after hours and weekends. - Responds to calls after hours and weekends in a timely manner. - Available to staff working after normal business hours as a resource and manager. - Covers BAH cases in the event that care associates cannot be secured to provide services to client(s). - Manages on-call/after office hours and weekend’s business needs as assigned.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Leader responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.   - Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary; builds and maintains strong working relationships with management team. - In connection with the district team, develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; reviews and manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards. - Acts as a hands-on leader who supervises, directs, and motivates community staff; provides assistance as needed. Encourages teamwork and collaboration and cultivates an inclusive community culture. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements. - Attracts, develops, engages, and retains associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends in recruiting, turnover, and retention to continually improve community performance. - Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving problems and resolving issues with support from district leaders. Leads efforts to leverage satisfied residents and families to grow community occupancy. Partners with the Resident Council as necessary. Administers resident satisfaction and other surveys and works with district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement. - For assisted living or memory care communities, creates collaborative relationship with community clinical leader to ensure community’s care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Assists in developing and conducting service plan reviews, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents. - Demonstrates a high degree of financial acumen as it relates to community operations; works to meet or exceed budgeted revenue and profitability; and proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations. - Drives sales and marketing efforts in collaboration with community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and implements approved sales and marketing activities and strategies to maximize revenue (RevPAR). - Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company’s mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate agencies and groups. - Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence. - Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Participate in on-the-job training experiences for the Executive Director role, learn new skills about senior living, and be able to demonstrate increasing proficiency and expertise with managerial responsibilities within the Brookdale organization. The Brookdale Bench Program will prepare you to assume the Executive Director role at one of our communities including, but not limited to areas of people management, operations management, and clinical management when you assume the role of Executive Director. - Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public. - Hands on leader who supervises, directs, and motivates community staff. Provides direct resident care as needed. Fills in at various positions as needed to cover staffing shortages. - Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues with support from district leaders. Administers annual resident satisfaction survey. - Executes renewal program with existing residents through a proactive program. - In conjunction with regional operations, executes annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction. - Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality associates. - Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence. - Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements. - Fosters creativity among staff to deliver the highest quality and best services to residents in in accordance with Brookdale standards. Acts as a member of Resident Counsel. - Develops and maintains a positive image within the local community. Becomes active in social and civic affairs of the local community. Represents the community and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups. - Utilizes approved sales and marketing activities and strategies to maximize occupancy. - Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families, which maintains the personal dignity of residents. - Oversees the resident admission process, healthcare management and maintenance of resident documentation to ensure compliance with company policy and state regulations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day clinical services of a highly complex, multiple product line, or large community. Ensures residents’ healthcare needs are met while treated with respect and dignity, and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team of five or more members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.

Supervises the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Responds to maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Supervises repairs and maintains vacated rooms in a timely manner. This includes painting walls and cleaning carpets. Inspects completed work for conformance to standards and policies. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Assists in the training of maintenance staff. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the residence. - Conducts in-service fire safety training for all employees. - Repairs walls, floor coverings, doors, and wood work in the common areas of the community(s). - Assesses all plumbing and electrical problems within the community(s) and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and takes necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - May directly supervise the maintenance technicians and building engineers, to include delegating tasks, hiring, training, evaluating performance, resolving disciplinary issues and firing.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Provides assistance in all dietary functions as directed/instructed and in accordance with establish dietary policies and procedures. - Assists manager in planning food in accordance with residents dietary needs. - Communicates nutritional care data through written records system. - Assists in the preparation, and serving of meals and snacks and checking trays for menu and diet accuracy.  Brookdale is an equal opportunity employer and a drug-free workplace.   

- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects. - Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents. - Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field). Brookdale is an equal opportunity employer and a drug-free workplace.   

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

- Our business office coordinators provide support to the community, which include accounts receivable, accounts payable, payroll and other human resources related duties. - You will also track community accounting changes, prepare and record all invoices for the community, assist with new hire documentation as well as organize and maintain personnel, resident, marketing and other files as needed. - An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or minimum of one to two years related experience and/or training; or equivalent combination of education and experience is preferred. Brookdale is an equal opportunity employer and a drug-free workplace.   

Under limited supervision, coordinates nutritional care of residents by completing nutritional assessments, developing and implementing care plans and documenting dietary information about residents. Ensures diet plan is consistent with regional direction.   - Consults with residents to evaluate nutritional needs; assesses nutritional needs by using assessment tools; in conjunction with the resident, develops a nutrition care plan; makes appropriate referrals to other care providers; conducts follow-up visits to monitor resident progress. - Documents care information; participates in case conferences to discuss resident’s strengths and needs with team members; consults with team members regarding residents; review records to determine client progress and makes modifications to the diet plan. - Clinically supervises residents with high risk conditions such as diabetes, obesity, etc. - Identifies the need for and develops nutritional education materials and tool to assist residents; conducts staff training related to nutrition; - Attends conferences, meetings and educational programs to maintain currency in the field of nutrition.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Job Summary In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Designs a 7 day a week person centered program that is engaging, creative and meets the needs and interests of the individual residents. Promotes and engages residents in the 7 domains of well-being programs in a dementia friendly structured environment; including sensory focused small group programming for residents who cannot participate in a larger group setting. - Develops a monthly calendar, in partnership with residents, based on residents’ shared interests. Ensures person centered special events and daily path programs are scheduled and executed as scheduled. - Ensures dementia care programs are in compliance with Brookdale Excellence Standards Tool (BEST), Divisional Dementia Care Site visit tool, state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and dementia care standards as assigned by the Executive Director. - Collaborates with community leadership educating & providing resources to families and associates regarding Alzheimer’s disease and other dementias. This includes how to engage residents and lead programs on an ongoing basis. This includes facilitating and coordinating dementia focused in-services and or events for families or computer based and situation specific training for associates including Understanding Alzheimer’s & Dementia Care (UADC), as required by Brookdale. - May provide direct supervision of Clare Bridge Program Assistant/s, as required by Executive Director, which includes assisting with hiring, coaching, and counseling program assistant associate and conducting the documenting corrective action, as needed. Completes job performance evaluations. May act in supervisory capacity in absence of Manager or Executive Director. - Collaborates with community leadership in planning, coordinating, appropriately decorating, and participating in special events including holidays, signature programs, National Walk to End Alzheimer’s, family socials, educational and marketing events. - Reports changes in residents’ overall health to clinical partner, including changes in behavior; takes actions to address concerns in a timely manner and collaborates with the team in exploring approaches and interventions to address behavioral expressions. - Oversees social media content to ensure alignment with Brookdale’s culture, brand, and social media guidance and Brookdale standards. - Plans and schedules programming events outside the community, which may include driving a community motor vehicle. - Maintains and adheres to department monthly budget and expense control and may manage volunteer program. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. Has completed training and qualifications based on state regulations to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor. 

Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales. Develops and maintains relationships with and generates leads through residents, family, and professional referral sources. Plans, coordinates, and implements monthly prospect and/or referral source activities and events. Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals.  Supervises the activities of at least two Full-time Equivalent (FTE) Marketing Coordinator(s) and/or Sales Counselor(s) to achieve the desired results of the community marketing and business plans. - Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans of the community. - Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires. - Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals. - Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with Regional Sales management guidance. Contact sources include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts. - Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups. - Plans, coordinates, and implements monthly prospect and/or referral source activities and events as specified by the community marketing plan, Executive Director, and Regional Sales management. Follows up and executes sales processes with all leads from events. - Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services. Adheres to procedures in the development of advertising materials by working with Brookdale’s Creative Services group. - Monitors conversion ratios regarding Business Development calls to direct referrals, prospect calls, and tours and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to Regional Sales management. - Maintains working knowledge of the lead management system and uses system to maximize sales effectiveness. - Supervises the activities of at least two FTEs, Marketing Coordinator(s) and/or Sales Counselor(s), to achieve the desired results of the community marketing and business plans. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Job Summary In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Designs a 7 day a week person centered program that is engaging, creative and meets the needs and interests of the individual residents. Promotes and engages residents in the 7 domains of well-being programs in a dementia friendly structured environment; including sensory focused small group programming for residents who cannot participate in a larger group setting. - Develops a monthly calendar, in partnership with residents, based on residents’ shared interests. Ensures person centered special events and daily path programs are scheduled and executed as scheduled. - Ensures dementia care programs are in compliance with Brookdale Excellence Standards Tool (BEST), Divisional Dementia Care Site visit tool, state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and dementia care standards as assigned by the Executive Director. - Collaborates with community leadership educating & providing resources to families and associates regarding Alzheimer’s disease and other dementias. This includes how to engage residents and lead programs on an ongoing basis. This includes facilitating and coordinating dementia focused in-services and or events for families or computer based and situation specific training for associates including Understanding Alzheimer’s & Dementia Care (UADC), as required by Brookdale. - May provide direct supervision of Clare Bridge Program Assistant/s, as required by Executive Director, which includes assisting with hiring, coaching, and counseling program assistant associate and conducting the documenting corrective action, as needed. Completes job performance evaluations. May act in supervisory capacity in absence of Manager or Executive Director. - Collaborates with community leadership in planning, coordinating, appropriately decorating, and participating in special events including holidays, signature programs, National Walk to End Alzheimer’s, family socials, educational and marketing events. - Reports changes in residents’ overall health to clinical partner, including changes in behavior; takes actions to address concerns in a timely manner and collaborates with the team in exploring approaches and interventions to address behavioral expressions. - Oversees social media content to ensure alignment with Brookdale’s culture, brand, and social media guidance and Brookdale standards. - Plans and schedules programming events outside the community, which may include driving a community motor vehicle. - Maintains and adheres to department monthly budget and expense control and may manage volunteer program. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. Has completed training and qualifications based on state regulations to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor. 

Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community. - Provides direct supervision of resident care staff, which includes monitoring job performance, collaborating with community leadership on associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed. - Coordinates training and education of resident care staff on an ongoing basis. - Verifies all associate hours on time cards and weekly hours report. Completes nursing schedules to assure proper coverage to meet resident needs and according to budget. This includes arranging replacement staffing when necessary and maintaining clear records of all changes, requests and irregularities. - Observes residents health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment or significant incidences to Health and Wellness Director (or designee) in a timely manner. - Assists the Health and Wellness Director (or designee) in medication management, ordering medication from pharmacy and maintaining records as dictated in Brookdale Senior Living policies and procedures manual. Assures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards. - If within scope of practice, may administer medication to residents; may review capabilities of residents who self-administer medications on a regular basis (refer to state regulations regarding medication assistance and documentation). - Monitors staff in administration of medication, to include frequents audits of medication administration records (MAR). - Observes residents, records significant reactions, and notifies community leadership of resident's condition and reaction to drugs, treatments, and significant incidents. Responds promptly to all emergency calls from residents. - Communicates to families regarding resident's personal needs and achievements. Reminds families of need for scheduled physician, dental, or eye appointments. Assigns vital signs to associates and monitors compliance. Assures in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through. - Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families. - Participates in the maintenance of resident charts including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately. - Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by community leadership. - Performs daily, weekly and monthly safety and infection control checks of the home and grounds, assisting the community leadership for resident health and safety purposes. - Participates in community functions including family socials and open houses. Communicates with community professionals. - Shares on-call duties as required. Brookdale is an equal opportunity employer and a drug-free workplace.

Provides marketing support services to the sales staff to ensure the timely administration of sales and marketing efforts.   - Provides marketing support to the community in accordance with marketing and business plans. Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and meet or exceed community revenue goals. Provides administrative support for the Sales Department. Attends daily sales meetings. - Communicates daily with community sales leader and other key associates regarding the status of all prospective move-ins. Utilizes the sales systems to record pre-residency steps and to facilitate communication. - Serves as liaison between new resident and community by coordinating the move-in process for new residents in an efficient and welcoming manner, as needed. Ensures paperwork completion, including PPOC (Physician Plan of Care), residence preparation, mover scheduling, community support. Sets up pendants, keys, mailboxes, cable, and coordinates storage for new residents. - Coordinates with maintenance and operations on unit turn over (UTOs) and maintains unit availability listings for the sales team. Works with community sales leader to identify units to be made ready for sales pipeline. - Assists community sales leader in scheduling and executing on events including lead generation and lead advancement events and maintaining and organizing RSVP lists for events. - Ensures sales office is stocked with marketing information and move-in packets. May request and order marketing materials through company systems. - Represents the community and increases awareness through participation in outside events, professional groups, and community involvement as directed by the community sales leader. Uses relevant community knowledge and research to assist in planning, coordinating, and implementing monthly prospect and/or referral source activities and events as specified by the community marketing plan and community sales leader. - May answer phone calls, serve as a backup for Sales, and log leads in SMS according to UP system. - Maintains office “hot board” and prepares data for weekly and monthly reports. Provides sales performance information to community sales leader. - Maintains working knowledge of the lead management system and uses to develop reports. Inputs sales and marketing activities, as directed, in a timely manner and according to systems standards. Ensures accurate information is input into systems (e.g., Artiva, SMS, etc.).   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Job Summary Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. In alignment with Brookdale’s Resident and Family Engagement philosophy, assists in providing person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Supports the implementation of a person centered program to meet individual needs and interests of the residents. Assists in leading and engaging residents in the 7 domains of well-being programs – purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small groups for residents who cannot participate in a large group setting. - Assists the Program Manager or Coordinator in the review of individual resident’s service plans and completes program documentation, as required by Brookdale standards or state requirements. - Assists the program manager or coordinator in ensuring dementia care programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. - Assists in providing guidance and resource to associates on the importance of programming/engagement and other areas regarding the quality of life for residents. - Coordinates and participates in special events at the community including family socials, marketing/sales and open houses. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits. Communicates with families regarding residents’ personal needs and successes. - Assists Manager or Coordinator with meeting the department’s quality improvement initiatives including the Brookdale Excellence Standards Tool (BEST). - Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle. - Assists with volunteer program, including training and supervising volunteers. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.  

- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies. - Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Coordinates maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Oversees repairs and maintenance of buildings including vacated rooms in a timely manner. This includes painting walls and cleaning carpets. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the community. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects. - Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents. - Hire, train, and supervise at least one full-time associate to ensure all expectations are in place. - Facilitate, plan, collaborate, and partner between service lines (Independent Living, Assisted Living, Memory Care, and Skilled Nursing) to optimize a culture of engagement reaching all areas of the campus, where applicable. - Requires at least two years of direct experience with adults and leadership experience. A degree in a related field is preferred (therapeutic recreation, gerontology, health care, education or other related field).   Brookdale is an equal opportunity employer and a drug-free workplace.  

Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.  

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Manages the Brookdale at Home (Home Care Agency) associated with a Brookdale Senior Housing community. The home care agency’s average monthly service hours provided are typically between 700 and 2000 hours. Ensures the efficient and effective operation of the Brookdale at Home (Home Care Agency) and interdisciplinary team process.   - Provides direct management of all Brookdale at Home (Home Care Agency) associates, which is typically 10 to 20 associates, including a BAH Scheduler Coaches, counsels, disciplines, and completes performance evaluations for staff. Ensures adequate staffing coverage for the provision of services on a day-to-day basis. - Motivates associates through staff appreciation, recognition, and incentive programs. Promotes positive associate relations and resolves grievances. - Provides orientation, training, and education to staff on an ongoing basis. Settings include classroom, in services, and situation specific training. - Ensures that community and corporate policies are disseminated and followed by all Brookdale at Home (Home Care Agency) associates. - Provides input into the development and implementation of the annual Brookdale at Home (Home Care Agency) budget. - Works in conjunction with community associates and the administrator concerning the implementation and monitoring of agency services and clinical program, if applicable and per state regulations related to the Home Care Agency specifically. - Ensures effective Quality Assurance Program. - Partners with community administration in preparing for state survey or other regulatory processes. - Markets the Brookdale at Home (Home Care Agency) agency to any appropriate audience. - Coordinates clinical services for the agency, if applicable, and per state regulations. - Responsible for the billing and scheduling of services or the delegation of such tasks. Coordinates alternative resources for associates and families. - Manages documentation process to ensure completeness, accuracy, timeliness andcompliance with guidelines. Complies with all Safety and Infection Control, Universal Precautions, and OSHA standards. - Maintains current knowledge of national and state requirements for scope of practice, supervision, credentialing and ongoing competency. Assumes responsibility for ongoing continuing education and professional development. - Consistently demonstrates sound judgment in the evaluation, planning, implementation and follow-up of the Brookdale at Home (Home Care Agency) agencies. - Maintains positive relationships and rapport with coworkers, residents, family members and community personnel. Participates in the following community committees as appropriate: Daily Stand-Up Meeting, Collaborative Care and Resident Council. - Participates in handling “on call” duties after hours and weekends. - Responds to calls after hours and weekends in a timely manner. - Available to staff working after normal business hours as a resource and manager. - Covers BAH cases in the event that care associates cannot be secured to provide services to client(s). - Manages on-call/after office hours and weekend’s business needs as assigned.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  

Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.   - Supervises direct care staff as delegated by manager/supervisor. - Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency). - Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care. - Manages on-call/after-hours business needs as assigned. - Effectively communicates all staffing shortages and additional staffing needs to supervisor. - Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices. - Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices - Responsible for completing review and reconciliation of billing on a weekly basis. - Ensures billing information is complete and correct prior to finalizing monthly resident billing. - Maintains positive relationships and rapport with co-workers, residents, family members and community personnel. - Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices. - Completes other duties as assigned. - Covers BAH cases in the event that care associates cannot be secured to provide services to client(s). - Manages on-call/after office hours and weekend’s business needs as assigned.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies. - Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Coordinates maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Oversees repairs and maintenance of buildings including vacated rooms in a timely manner. This includes painting walls and cleaning carpets. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the community. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- You will oversee full implementation of resident and family engagement’s overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community.  This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care. - Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community. - A Bachelor’s Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer’s disease and other dementias in a residential setting is required. Brookdale is an equal opportunity employer and a drug-free workplace.  

The Director of Clinical Reimbursement is responsible for the oversight of Medicare/Medicaid/Managed Care reimbursement and regulatory issues. This will role will provide managerial support to our skilled nursing communities.  - Ensures that reimbursement structures are managed, evaluated, and capture accurate resource utilization at the facility level. - Responsible for the tracking, auditing, and analyzing of data for reimbursement and support of the coding of the MDS.  - Promotes the capturing of appropriate clinical reimbursement for services provided while ensuring the highest level of revenue integrity.  - Understands regulations, practice standards, and procedures, as well as laws and guidelines pertaining to the RAI process and payment methodologies for all payers, including, but not limited to CMS and PDPM.  - Oversees reporting systems to audit facility MDSs and determine modifications needed as appropriate, as well as providing education to the facility on the reasons for the necessary modification.  - Trains and educates the facility team as it relates to current state and federal regulations for reimbursement and payment models for both PDPM and state specific Medicaid models and CMI.  - Analyzes and reports the impact of federal and state Medicare/Medicaid regulatory changes and develop responses, as needed. - Conducts facility visits to support the teams in each facility, while providing a visit report to the regional team, operations, rehab, and the VP, Clinical Operations and Regulatory Compliance. - Partners with Operations, clinical and financial team members to develop and enhance clinical reimbursement tools and systems. - Completes monthly review/reporting of CASPER reports to audit RAI process and review QMs, as well as a monthly action plan for QMs related to 5-star rating system. - Continues an ongoing communication and collaboration with the regional and corporate teams.   This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.

- Assist in maintaining a physical, social and psychological environment in the best interest of residents. - Monitor care of residents according to treatment plans prescribed by a physician as well as documenting responses to care plans. - Nurses also administer medications, ensure cleanliness and security of medicine supply room and adhere to company systems, procedures and processes. - LPN or LVN License Required per state regulations. Brookdale is an equal opportunity employer and a drug-free workplace.  

Responsible for providing quality dining experiences by overseeing dining room staff and maintaining a pleasant and clean dining environment.   - Manages daily operations of dining room, room service, and convenience store, if applicable. - Assigns wait staff to designated sections and all staff to appropriate side work. Inspects work to ensure proper completion. - Ensures room service orders are delivered timely and properly. - Ensures smooth and timely opening and closing of the dining room. - Ensures an adequate number of service employees for each shift and ensures absences are covered. - Oversees resident billing of food services charges. - Assists in producing weekly schedules with budgetary guidelines for service staff. - Leads the training of all new dining room associates and conducts required on-going training sessions. - Provides supervision for special events. - May assist service staff during mealtime as needed. - May assist in greeting and seating residents and guests. - In consultation with the Dining Services Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies. - Maintains the resident request logbook and forwards these requests to the Chef and/or Food Service Director.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for the maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies. - Directs the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs the maintenance and upkeep of the buildings and grounds through maintenance staff. Inspects completed work for conformance to standards and policies. - Implements preventative maintenance programs. Coordinates compliance with local, state and federal building codes, SDS, OSHA, EPA regulations, and fire codes. - Coordinates engineering contractors and vendors, making sure insurance and licenses are current. - Conducts regular inspections of life safety systems, including fire extinguishers and sprinkler systems. - Coordinates annual apartment maintenance schedule and completion. Oversees necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins. - Ensures the outside of the property is maintained, including landscaping, snow removal, and garbage/trash removal. - Prepares and follows approved budget. Tracks utility consumption and expense files. - Maintains inventory control for all general supplies, parts and equipment for necessary repairs and maintenance. Maintains all required engineering files. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed. - Maintains office, shops and mechanical areas within company standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.