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Administers quality, skilled nursing care to patients on an intermittent basis in the home and in accordance with physician orders and the Plan of Care under the direction and supervision of a Registered Nurse and/or Director, Professional Services. Performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure the provision of quality patient care.
- Under the direction of a RN, provides patient care and identifies the physical, psychosocial, and environmental needs of patients.
- Verifies Plan of Care prior to each visit and provides care according to the physician’s orders, assessment data, established standards and guidelines and documents accordingly. Incorporates short and long term goals as established by the Plan of Care into nursing care, as evidenced by documentation in the nursing notes.
- Performs an ongoing assessment during each visit and documents data in patient medical records. Communicates significant findings, problems, or changes in the patient’s condition to the supervising RN and/or Director of Professional Services and the physician and documents all findings, communications and appropriate interventions. Documents nursing interventions including patient response.
- Assesses patient/caregiver’s knowledge of disease process, treatment regimen and/or medication administration. Provides basic and specialized teaching as ordered in the Plan of Care and based on the patient’s needs. Identifies and recommends other disciplines needed for quality care of the patient.
- Performs with current standards of practice and with the agency’s policies and procedures. Ensures that all nursing notes, supply logs/visit logs are accurate and turned into the office according to agency policy.
- Prioritizes patients’ schedules based on patient needs and provides services in an efficient, timely manner to all assigned patients. Demonstrates effective time management skills by completing patient assignments and documentation within projected time frames and arrives to appointments on schedule.
- Demonstrates knowledge of emergency procedures and responds appropriately.
- Demonstrates commitment, professional growth and competency. Attends scheduled meetings, in-services, workshops, etc.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Resident Care Associate in order to meet the residents’ needs and staffing requirements.
- Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Resident Care Associates.
- Provides training and education to Resident Care Associates on an ongoing basis to include classroom in-services and situation-specific training.
- Assists in the maintenance of resident charts and review of documentation performed by care giving staff.
- As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment.
- Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met.
- Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving.
- Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines.
- Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences.
- Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits.
- Completes documentation as required by Brookdale or state regulatory agencies.
- Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns.
- Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims.
- Participates in community events, including family and social functions.
- Shares on-call and Manager on Duty responsibilities/shifts as required.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedures. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains resident’s records daily and in a timely manner and in accordance with company policy and procedure. This includes documentation related to medication distribution, leisure activities, incidents and observations, charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedures regarding incidents/accidents involving residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents, while promoting the resident’s highest level of functioning, as directed by management. Assists in maintaining the resident’s environment in a safe and neat manner. Promotes quality services within community standards, State and Federal Regulations.
- Receives and communicates report to management on resident status at the beginning and end of each shift and as needed. Notifies the management of any changes in resident medical condition/status.
- Provides personal care to residents per their individualized plan of care.
- Documents all pertinent information regarding care as assigned.
- Prepares residents for meals and assists to and from the dining areas. Assists with set up and feeding of meals.
- Assists residents with toilet and incontinent care. Makes incontinent checks at least every 2 hours and provides incontinent care as needed.
- Makes room checks and verifies resident location at least every 2 hours.
- Keeps resident’s rooms neat and clean.
- Performs clinical procedures according to community policy.
- Performs vital signs, B/Ps, weights and other trained procedures as directed by management.
- Completes prevention and restorative care that includes but not limited to PROM, AROM, ambulation, transferring, bathing, grooming, and all other ADL care.
- Maintains a working knowledge of Community policy & procedure pertinent to role.
- Assists in turning, positioning, and repositioning of residents.
- Participates actively in Interdisciplinary Team Process including completing assessments and documentation as assigned. Attends care plan meetings as assigned. Acts as resident advocate.
- Communicates effectively with the residents, families, visitors, members of the health care team, and other disciplines.
- Actively participates in Community Quality Assurance Performance Improvement Program.
- Maintains education development to include attending ongoing education development to maintain compliance with State and Federal Regulations and current knowledge of resident care practices.
- Maintains resident confidentiality.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedures. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains resident’s records daily and in a timely manner and in accordance with company policy and procedure. This includes documentation related to medication distribution, leisure activities, incidents and observations, charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedures regarding incidents/accidents involving residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Performs evaluations and assessments, administers treatments and screenings, and documents services. Assists patients in reaching their maximum level of performance and provides plan of care.
- Optimizes the physical abilities and skills of patients by performing or supervising therapy staff in the following activities: initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate.
- Establishes individual patient schedules in conjunction with other team members.
- Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals. Confers formally and informally with the physician and other team members in coordinating the total rehabilitation program of the patient.
- Coordinates treatment plan with patient, family and other team members. Implements and conducts treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician orders. Adapts treatment to meet the individual needs of the patient.
- Develops appropriate home program to maintain and enhance the performance of the patient in his/her own environment.
- Documents results of patient’s assessment, treatment, follow-up and termination of services.
- Provides/recommends/fabricates adaptive devices, orthotics or prosthetics. Trains patient, family and appropriate staff in the use or application of the device, orthotic or prosthetic.
- Refers patients for treatment to Certified Occupational Therapy Assistants (COTA) by completing evaluation and initial plan of treatment and communicating necessary and sufficient information. Supervises and directs COTA in the implementation of the treatment plan.
- Reviews the quality and appropriateness of the total services delivered and of individual occupational therapy programs for effectiveness and efficiency, using predetermined criteria. Submits billing, payroll and expense documentation in an accurate and timely manner. Assists in the collection of statistics as directed.
- Adheres to Brookdale Healthcare Services policies and procedures. Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional.
- Assumes responsibility for ongoing continuing education and professional development. Attends in-service training as well as provides education to members of the patient care team and members of the community.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.
- Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing.
- Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies.
- Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment.
- Coordinates maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs.
- Oversees repairs and maintenance of buildings including vacated rooms in a timely manner. This includes painting walls and cleaning carpets.
- Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained.
- Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the community.
- Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.
- Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions.
- Assess property damage and file property damage claims in accordance with company policy.
- Responds appropriately to resident or community emergencies by assisting as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Administers quality, skilled nursing care to patients on an intermittent basis in the home and in accordance with physician orders and the Plan of Care under the direction and supervision of a Registered Nurse and/or Director, Professional Services. Performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure the provision of quality patient care.
- Under the direction of a RN, provides patient care and identifies the physical, psychosocial, and environmental needs of patients.
- Verifies Plan of Care prior to each visit and provides care according to the physician’s orders, assessment data, established standards and guidelines and documents accordingly. Incorporates short and long term goals as established by the Plan of Care into nursing care, as evidenced by documentation in the nursing notes.
- Performs an ongoing assessment during each visit and documents data in patient medical records. Communicates significant findings, problems, or changes in the patient’s condition to the supervising RN and/or Director of Professional Services and the physician and documents all findings, communications and appropriate interventions. Documents nursing interventions including patient response.
- Assesses patient/caregiver’s knowledge of disease process, treatment regimen and/or medication administration. Provides basic and specialized teaching as ordered in the Plan of Care and based on the patient’s needs. Identifies and recommends other disciplines needed for quality care of the patient.
- Performs with current standards of practice and with the agency’s policies and procedures. Ensures that all nursing notes, supply logs/visit logs are accurate and turned into the office according to agency policy.
- Prioritizes patients’ schedules based on patient needs and provides services in an efficient, timely manner to all assigned patients. Demonstrates effective time management skills by completing patient assignments and documentation within projected time frames and arrives to appointments on schedule.
- Demonstrates knowledge of emergency procedures and responds appropriately.
- Demonstrates commitment, professional growth and competency. Attends scheduled meetings, in-services, workshops, etc.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Prepares and cooks meals for communities and maintains standards of kitchen cleanliness.
- Prepares all food according to the menu in a safe, sanitary manner under the direction of the dining services coordinator/manager.
- Ensures proper preparation, portioning, and serving of foods according to standardized recipes.
- Prepares quality food products according to standardized recipes and menus.
- Adheres to all safety and sanitation standards.
- Prepares food in a timely manner at specified meal times.
- Responds to community issues or concerns that may occur in the dining room.
- Follows departmental procedures including sanitation, safety, and cleaning schedules.
- Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
- Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.
- Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost.
- Suggests menu or recipe changes to utilize leftovers and other supplies.
- Cleans all food service equipment, kitchen and food storage areas.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides marketing support services to the sales staff to ensure the timely administration of sales and marketing efforts.
- Maintains and/or improves upon the occupancy level of the community in accordance with marketing and business plans. Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.
- Assists in the sales process by helping prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires. Completes weekly follow-up calls, letters, and tours as defined by the community marketing plan and as directed by the SMD (Sales & Marketing Director).
- Coordinates and completes all activities needed for the sale and converts deposits to move-ins, including, but not limited to, visiting the prospect’s home, health care providers, or other locations and ensuring that the required forms are completed by the prospect, his/her physician and family prior to move in.
- Communicates daily with SMD and other key associates regarding the status of all prospective move-ins. Utilizes the “Resident Move-In Status Log” to record pre-residency steps and to facilitate communication.
- Coordinates the move-in process for new residents in an efficient and welcoming manner, as needed. Ensures paperwork completion, residence preparation, mover scheduling, community support and resident orientation.
- Provides administrative support for the Marketing Department.
- Represents the community and increases awareness through participation in outside events, professional groups, and community involvement as directed by the SMD. Uses relevant community knowledge and research to assist in planning, coordinating, and implementing monthly prospect and/or referral source activities and events as specified by the community marketing plan and SMD.
- May answer phone calls and log leads according to established protocol into the prospecting system.
- Assists SMD with execution of marketing plans to achieve community occupancy goals.
- Prepares data for weekly and monthly reports. Provides sales performance information to SMD.
- Maintains working knowledge of the lead management system and uses to develop reports. Inputs sales and marketing activities, as directed, in a timely manner and according to systems standards.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Responsible for the planning, coordination, and delivery of quality interdisciplinary home health care services, ensuring compliance to federal/state standards and clinical best practices.
- Supervises, monitors, and ensures competencies and performance of assigned home health care team(s) and ensures the delivery of quality home health services.
- Supervises ongoing case management of all patients ensuring an accurate evaluation and treatment plan, maintaining our quality model, and utilizing services appropriately to achieve optimal outcomes.
- Provides clinical oversight for home health patients within assigned team(s).
- Reviews electronically submitted documentation and provides feedback to clinicians regarding deficiencies or OASIS corrections (with feedback from Quality Review Specialist) to ensure the medical records reflect compliance with medical necessity, homebound status, and visit utilization and are supported by individual patient assessment/ documentation support and transition (discharge) planning.
- Reviews agency assigned team outcome data, participates in and facilitates improvement activities for agency outcomes performance.
- Reviews patient schedules to ensure appropriate coordination of care and clinical needs and ensures efficiency of clinical associates.
- Works directly with the assigned home health care team with the ongoing implementation of approved work methods, patient care model, and procedures that reflect elements essential to rendering high quality care.
- Maintains ongoing communication regarding patient care with physicians, referral sources, caregivers, patients, community management, and associates to facilitate coordination of care.
- Coordinates case conference with clinical team ensuring quality care of patients as evidenced by supporting documentation.
- Serves as an educator and mentor for assigned home health care team regarding home health documentation, including addressing deficiencies in clinical documentation, inconsistencies, clinical standards of care, and compliance.
- Assists with orientation of home health associates.
- Maintains effective and efficient ongoing communication with the Director of Clinical Services (DCS) related to patient care, physician relations, community relations, or other areas impacting agency quality performance.
- Participates in quality assurance and improvement program as established and led by the Director of Clinical Services and in partnership with the Quality Review Specialist.
- Provides performance feedback and coaching to direct report home health associates.
- Adheres to established confidentiality standards and HIPAA guidelines concerning community and patient information.
- Consistently demonstrates sound judgment in the day-to-day interactions with co-workers, management staff, and customers.
- Maintains positive relationships and rapport with co-workers and community associates.
- Assists the DCS/ADCS in maintaining the agency in a state of survey readiness at all times.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Manages our corporate and clinical recruiting teams through the development of targeted strategies to source and identify qualified candidates to meet needs. Seeks out, interviews, and screens applicants to fill existing and future job openings and promotes career opportunities within the organization. Works closely with community, regional and corporate associates, and hiring managers.
- Oversees recruiting process, including the management of a recruiting team.
- Establishes strategies for sourcing and identifying qualified candidates to fill open positions.
- Establishes and maintains relationships with hiring managers to stay abreast of current and future hiring and business needs. Advises managers and associates on recruiting policies and procedures. Advises management on organizing, preparing, and implementing Targeted Selection.
- Compiles reports regarding applicant and hiring activities, and provides them to senior management.
- Contacts applicants to inform them of employment possibilities, consideration, and selection. Interviews applicants to obtain information on work history, training, education, and job skills. Informs potential applicants about communities, operations, benefits, and job or career opportunities in organization.
- Maintains current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
- Coaches and mentors staff; establishes standards and goals for associate performance. Responsible for hiring, termination, and disciplinary action decisions according to company guidelines and procedures. Encourages teamwork through cooperative interaction with co-workers.
- Performs searches for qualified candidates according to relevant job criteria, using computer databases, networking, internet recruiting resources, cold calls, media, recruiting firms, and associate referrals.
- Reviews and evaluates applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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As a talented and passionate member of an energetic Agile team, the Solutions Engineer III will build high-performing, scalable, enterprise-grade applications, while providing expertise in all areas of full stack development. Progression with demonstrated knowledge of additional software frameworks as well as knowledge of multiple areas within Brookdale. The Solutions Engineer III will be a self-starter that demonstrates excellent communication and problem solving skills with a focus on customer service, mentoring associates and ensuring products meet or exceed operational requirements. The Solutions Engineer III will collaboratively participate in all areas of delivery from analysis, development, configuration, testing, implementation and support of software applications.
1. Analyze, design, configure, develop, test, document, and implement new and existing applications and solutions to deliver high quality, scalable solutions to meet business objectives and operational requirements.
2. Participate in application/architecture design and development reviews as appropriate to ensure working within appropriate technology/standards.
3. Participate, including presenting, in the change management process and adheres to the defined change management guidelines. Identifies areas of improvement in the change management process. Mentor and train team members on the change management process.
4. Collaborate with team members and stakeholders to support business objectives and continual improvement of team dynamics. Identify ways to improve the development environment, best practices and team dynamics.
5. Focuses on the identification and resolution of application and technical issues (monitor sustainability, issue identification and resolution) enabling the optimization of uptime of applications and operational support. Participate in root cause analysis.
6. Actively participates in continuous learning of technology and understands how it may be applied appropriately to solve business objectives. Remain current on emerging technologies and industry trends.
7. Proven ability to adapt to different technology interfaces and frameworks and design different technology interfaces, platforms and frameworks.
8. Focused on delivery of high quality solutions and improvements in customer experience and operational excellence. Enterprise thinking not just tactical. Proven capability of applying emerging technologies to business problems.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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As a talented and passionate member of an energetic Agile team, the Solutions Engineer II will build high-performing, scalable, enterprise-grade applications, while providing expertise in all areas of full stack development. The Solutions Engineer II will be a self-starter that demonstrates excellent communication and problem solving skills with a focus on customer service, ensuring products meet or exceed operational requirements. The Solutions Engineer II will collaboratively participate in all areas of delivery from analysis, development, configuration, testing, implementation and support of software applications.
1. Analyze, configure, develop, test, document, and implement new and existing applications and solutions to deliver high quality, scalable solutions to meet business objectives and operational requirements.
2. Support application/architecture design, design patterns and development technology/standards.
3. Support the defined change management guidelines and corporate regulations.
4. Collaborate with team members and stakeholders to support business objectives and continual improvement of team dynamics. Identify areas for improvement in the development environment, best practices and team dynamics.
5. Participate in identification and resolution of application and technical issues. Identify and communicate lessons learned.
6. Adaptive to emerging technologies. Strong desire to learn and master new technologies.
7. Proficient in adapting to different technology interfaces and frameworks.
8. Focused on delivery of high quality solutions and improvements in customer experience and operational excellence. Awareness of scalability and enterprise thinking. Awareness of applying emerging technologies to business problems.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Director, Clinical Services.
- Assesses home health patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Director, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care (POC) to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Performs the general operating maintenance, service, and repair of the interior and exterior of the assigned community(s), in accordance with current federal, state, and local standards/regulations and company policies.
- Maintains scheduled and unscheduled maintenance on, but not limited to: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment.
- Performs general maintenance projects as scheduled or assigned, including installations and repairs involving plumbing and electrical equipment, carpentry work, painting, and equipment repair.
- Responds to maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs.
- Repairs and maintains vacated rooms in a timely manner. This includes painting walls and cleaning carpets.
- Ensures that walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained.
- Maintains positive communication with local fire marshal, building inspector, state elevator inspector, and any other jurisdictions governing the community.
- Repairs walls, floor coverings, doors, and wood work in the common areas of the community.
- Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.
- Documents safety issues as well as physical plan deficiencies related to local, county, state and federal guidelines. Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals and takes necessary precautions.
- Assess property damage and file property damage claims in accordance with company policy.
- Responds appropriately to management and/or community emergencies by assisting as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Resident Care Associate in order to meet the residents’ needs and staffing requirements.
- Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Resident Care Associates.
- Provides training and education to Resident Care Associates on an ongoing basis to include classroom in-services and situation-specific training.
- Assists in the maintenance of resident charts and review of documentation performed by care giving staff.
- As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment.
- Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met.
- Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving.
- Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines.
- Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences.
- Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits.
- Completes documentation as required by Brookdale or state regulatory agencies.
- Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns.
- Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims.
- Participates in community events, including family and social functions.
- Shares on-call and Manager on Duty responsibilities/shifts as required.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents, while promoting the resident’s highest level of functioning, as directed by management. Assists in maintaining the resident’s environment in a safe and neat manner. Promotes quality services within community standards, State and Federal Regulations.
- Receives and communicates report to management on resident status at the beginning and end of each shift and as needed. Notifies the management of any changes in resident medical condition/status.
- Provides personal care to residents per their individualized plan of care.
- Documents all pertinent information regarding care as assigned.
- Prepares residents for meals and assists to and from the dining areas. Assists with set up and feeding of meals.
- Assists residents with toilet and incontinent care. Makes incontinent checks at least every 2 hours and provides incontinent care as needed.
- Makes room checks and verifies resident location at least every 2 hours.
- Keeps resident’s rooms neat and clean.
- Performs clinical procedures according to community policy.
- Performs vital signs, B/Ps, weights and other trained procedures as directed by management.
- Completes prevention and restorative care that includes but not limited to PROM, AROM, ambulation, transferring, bathing, grooming, and all other ADL care.
- Maintains a working knowledge of Community policy & procedure pertinent to role.
- Assists in turning, positioning, and repositioning of residents.
- Participates actively in Interdisciplinary Team Process including completing assessments and documentation as assigned. Attends care plan meetings as assigned. Acts as resident advocate.
- Communicates effectively with the residents, families, visitors, members of the health care team, and other disciplines.
- Actively participates in Community Quality Assurance Performance Improvement Program.
- Maintains education development to include attending ongoing education development to maintain compliance with State and Federal Regulations and current knowledge of resident care practices.
- Maintains resident confidentiality.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under limited supervision, greets visitors at community’s front reception desk. Represents community to visitors and callers in a professional, pleasant and courteous manner; ensures their questions and needs are directed to the appropriate person.
- Greets all visitors entering facility in a courteous, warm and professional manner. May provide drinks and other comfort amenities, as deemed appropriate, while waiting. Ensures that guests sign guest sheets and locates correct resident or party to escort visitors, answer questions, etc. Notifies residents of visitors and obtains directions regarding their desires on receiving guests and handles them accordingly.
- Promotes positive image of community and serves as ambassador of community to visitors. May answer general questions regarding community to potential residents and inquiring families. Provides informational brochures and packets as requested. Ensures proper referrals to marketing staff.
- Receives incoming phone calls and directs to proper residents and staff. Maintains and updates log of emergency phone numbers. Also maintains contact information for residents and staff.
- Receives all mail for community and residents; sorts and delivers to mail locations appropriately. Collects outgoing packages and mail; ensures their proper handling, charging and collection by postal and shipping companies. Delivers newspapers, waters plants, straightens office and lobby, and prepares refreshments.
- May check visitors into guest suites and ensures that questions are answered and access is granted.
- May call for transportation as requested by residents. Maintains logs on resident check in lights and visual check in. Alerts staff when residents may not appear as expected.
- May routinely perform basic typing, filing and clerical work as requested. Maintains community resident rosters and other community information as requested. May update birthday lists and complete card mailings.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. hurricanes, etc.)
- May assist Executive Director in community admissions and discharges. Assists in the maintenance of resident and employee files.
- May take prospective residents and/or their families on tours of the community when marketing and administrative personnel are not available.
- Maintains confidentiality and discretion when dealing with sensitive information (Business, Resident, Employee, Medical Records, etc.).
- May assist the Activity Director and/or others as necessary in promoting activities with residents in the lobby.
- Promotes and encourages residents to participate in such activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Responsible for the direct management and supervision of the business office at a community. Coordinates and oversees all human resources, payroll, billing, and operational processes within the department. May also directly supervise housekeeping staff. Monitors efficiency levels within the business unit and financial resource utilization. Assists in and ensures efficient and effective communication with other departments.
- Oversees the day-to-day operations of the business office, including staffing coverage and management.
- Organizes office operations and procedures such as typing, flow of correspondence, filing, and other operational duties. Evaluates office production, revises procedures, and devises new forms to improve efficiency of work flow.
- Processes orders for all necessary equipment and supplies. Orders within budgetary guidelines and maintains inventory control.
- Accounts for administrative budget and provides reports to management as requested.
- Promotes personal and professional growth of staff and conducts performance reviews. Places ads; interviews and makes hiring decisions regarding open positions. Works with human resources on disciplinary situations and meets with associates to discuss issues and concerns.
- Reviews weekly payroll reports and addresses associate payroll concerns. Works with Corporate Payroll to resolve issues.
- Completes or assists with special projects as requested by community or senior management.
- Maintains associate personnel files. Completes staff training and orientation as needed.
- Conducts community tours to prospective residents and their families.
- Reviews and submits invoices to accounts payable for administration.
- Monitors billing errors and long-distance coverage problems of telephone systems. Contacts provider to resolve issues.
- Oversees mail room activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Administers quality, skilled nursing care to patients on an intermittent basis in the home and in accordance with physician orders and the Plan of Care under the direction and supervision of a Registered Nurse and/or Director, Professional Services. Performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure the provision of quality patient care.
- Under the direction of a RN, provides patient care and identifies the physical, psychosocial, and environmental needs of patients.
- Verifies Plan of Care prior to each visit and provides care according to the physician’s orders, assessment data, established standards and guidelines and documents accordingly. Incorporates short and long term goals as established by the Plan of Care into nursing care, as evidenced by documentation in the nursing notes.
- Performs an ongoing assessment during each visit and documents data in patient medical records. Communicates significant findings, problems, or changes in the patient’s condition to the supervising RN and/or Director of Professional Services and the physician and documents all findings, communications and appropriate interventions. Documents nursing interventions including patient response.
- Assesses patient/caregiver’s knowledge of disease process, treatment regimen and/or medication administration. Provides basic and specialized teaching as ordered in the Plan of Care and based on the patient’s needs. Identifies and recommends other disciplines needed for quality care of the patient.
- Performs with current standards of practice and with the agency’s policies and procedures. Ensures that all nursing notes, supply logs/visit logs are accurate and turned into the office according to agency policy.
- Prioritizes patients’ schedules based on patient needs and provides services in an efficient, timely manner to all assigned patients. Demonstrates effective time management skills by completing patient assignments and documentation within projected time frames and arrives to appointments on schedule.
- Demonstrates knowledge of emergency procedures and responds appropriately.
- Demonstrates commitment, professional growth and competency. Attends scheduled meetings, in-services, workshops, etc.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Administers quality, skilled nursing care to patients on an intermittent basis in the home and in accordance with physician orders and the Plan of Care under the direction and supervision of a Registered Nurse and/or Director, Professional Services. Performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure the provision of quality patient care.
- Under the direction of a RN, provides patient care and identifies the physical, psychosocial, and environmental needs of patients.
- Verifies Plan of Care prior to each visit and provides care according to the physician’s orders, assessment data, established standards and guidelines and documents accordingly. Incorporates short and long term goals as established by the Plan of Care into nursing care, as evidenced by documentation in the nursing notes.
- Performs an ongoing assessment during each visit and documents data in patient medical records. Communicates significant findings, problems, or changes in the patient’s condition to the supervising RN and/or Director of Professional Services and the physician and documents all findings, communications and appropriate interventions. Documents nursing interventions including patient response.
- Assesses patient/caregiver’s knowledge of disease process, treatment regimen and/or medication administration. Provides basic and specialized teaching as ordered in the Plan of Care and based on the patient’s needs. Identifies and recommends other disciplines needed for quality care of the patient.
- Performs with current standards of practice and with the agency’s policies and procedures. Ensures that all nursing notes, supply logs/visit logs are accurate and turned into the office according to agency policy.
- Prioritizes patients’ schedules based on patient needs and provides services in an efficient, timely manner to all assigned patients. Demonstrates effective time management skills by completing patient assignments and documentation within projected time frames and arrives to appointments on schedule.
- Demonstrates knowledge of emergency procedures and responds appropriately.
- Demonstrates commitment, professional growth and competency. Attends scheduled meetings, in-services, workshops, etc.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Prepares and cooks meals for communities and maintains standards of kitchen cleanliness.
- Prepares all food according to the menu in a safe, sanitary manner under the direction of the dining services coordinator/manager.
- Ensures proper preparation, portioning, and serving of foods according to standardized recipes.
- Prepares quality food products according to standardized recipes and menus.
- Adheres to all safety and sanitation standards.
- Prepares food in a timely manner at specified meal times.
- Responds to community issues or concerns that may occur in the dining room.
- Follows departmental procedures including sanitation, safety, and cleaning schedules.
- Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
- Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.
- Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost.
- Suggests menu or recipe changes to utilize leftovers and other supplies.
- Cleans all food service equipment, kitchen and food storage areas.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides strategy, support and vision to the Sales & Marketing Directors in a specified Market Area (MA) to achieve sales and occupancy goals through effective Business Development efforts. Focuses on business development for multiple communities; typically in a geographic cluster or major market (M3). Represents the company as the leader in Senior Living to all referral sources. Keeps abreast of any competitor issues that would affect occupancy in the market.
- Provides strategy, support and vision to the Director of Sales & Marketing in a specified Market Area (MA) to achieve sales and occupancy goals through effective Business Development efforts.
- Creates business development plans and engages in business development activities and events for the Market Area.
- Schedules networking meetings on a regular basis to meet or exceed established departmental goals.
- Visits local hospitals for all communities on a weekly basis. Meets with residents as directed by the Director of Sales & Marketing or Executive Director.
- Visits with competitors on a quarterly basis. Creates and updates competitive analyses on a quarterly basis. Serves as main contact for all competitive issues that would affect communities.
- Utilizes all communities for networking meetings and events (rotate throughout communities).
- Creates and maintains special events calendar for the Market Area. Develops and organizes Market Area events to meet established monthly goals. Serves as the primary contact for area events.
- Communicates any new leads to the appropriate community.
- Keeps up to date with Innovative Senior Care Services and utilizes local Therapists at the communities for Business Development Activities.
- Provides support at any Market Community if needed.
- Keeps the Director of Sales & Marketing updated on all business development activities on weekly basis. Provides information relevant to pricing, terms, policy and marketing strategy.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides and directs Physical Therapy services to patients including screening, assessment, treatment, program planning and implementation. Functions under physicians’ orders and adheres to applicable principles and practices of physical therapy, Brookdale policies and procedures and state regulations.
- Optimizes the physical abilities and skills of patients by performing or supervising therapy staff in initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate.
- Establishes individual patient plan of care to optimally address patient-specific goals and to comply with service delivery parameters in accordance with the Resident Assessment Instrument (RAI) Manual, Managed Care Contract or other guidelines specific to long term care. Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals.
- Coordinates treatment plan with patient, family and other team members. Implements and conducts treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician’s orders. Adapts treatment to meet the individual needs of the patient.
- Accesses the patient’s record and records results of screenings, physician orders, discharge summaries and other information as required in the Community’s electronic medical record system. Documents results of patient’s assessment, treatment, follow-up and termination of services following standards established by The Center for Medicare and Medicaid Services (CMS), Medicare Administrative Contractor Local Coverage Determinations (MAC LCD) and Brookdale, utilizing electronic medical record software as specified by Brookdale
- Develops appropriate home program to maintain and enhance the performance of the patient in his/her own environment. Participates in discharge planning. Provides/recommends/fabricates adaptive devices, orthotics or prosthetics. Trains patient, family and appropriate staff in the use or application of the above.
- Refers patients for treatment to Physical Therapist Assistants (PTA) by completing evaluation and initial plan of treatment and communicating necessary and sufficient information. Supervises and directs PTA in the implementation of the treatment plan.
- Reviews the quality and appropriateness of the total services delivered and of individual physical therapy programs for effectiveness and efficiency, using predetermined criteria such as CareTool and other standardized tests and measures.
- Participates in patient, family and staff education. Confers formally and informally with other team members in coordinating the total rehabilitation program of the patient. Attends in-service training and facility meetings as required.
- Submits billing, payroll and expense documentation in an accurate and timely manner, meeting all regulatory guidelines. Assists in the collection of statistics as directed.
- Complies with all Infection Control, Universal Precautions, and OSHA standards for the
healthcare professional. Assists with and participates in Quality Assurance and Performance Improvement Programs as required. Adheres to established confidentiality standards as required by Brookdale concerning patient information.
- Attends in- service training as well as provides education to members of the patient care team and members of the community.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides Physical Therapy services to patients by assisting in the assessment, treatment, program planning and implementation. Functions under the supervision of a Physical Therapist and adheres to applicable principles and practices of physical therapy, Brookdale Healthcare Services policies and procedures and state regulations.
- Under the direction of the registered and/or licensed physical therapist, optimizes the physical abilities and skills of patients by assisting in the performance of the following activities: assisting in the screening of patients; implementing treatment for assigned patients; delivering treatment to achieve identified objectives according to the established treatment plan; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate.
- Assists in the selection of Physical Therapy techniques/media and in the sequence of activities, adapts techniques/media as indicated by patient performance and following consultation with the Physical Therapist. No major modification to the treatment plan is made without prior consultation with the Physical Therapist.
- Assists in establishing and modifying individual patient schedules in conjunction with the Physical Therapist and other team members. Supports the Physical Therapist in identifying a problem list, long-term goals, short-term goals and a treatment plan.
- Monitors patient’s response to intervention and consults with Physical Therapist if modification is indicated. Adheres to department and patient schedules and modifies as appropriate for treatment regime. Adapts treatment under the supervision of a Physical Therapist to meet the individual needs of the patient.
- Provides/recommends/fabricates adaptive devices, orthotics or prosthetics. Trains patient, family and appropriate staff in the use or application of the above.
- Participates in patient, family and staff education. Confers formally and informally with other team members in coordinating the total rehabilitation program of the patient.
- Attends in-service training and facility meetings as required and provides education to the members of the patient care team and to members of the community.
- Submits billing, payroll and expense documentation in an accurate and timely manner. Assists in the collection of statistics as directed.
- Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional. Assists with and participates in Continuous Quality Improvement Program as required. Adheres to established confidentiality standards as required by Brookdale Healthcare Services concerning community and patient information.
- Consistently demonstrates sound judgment in the evaluation, planning, implementation and follow-up of the patient therapy programs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Manages the day-to-day clinical services of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. Supervises and provides leadership as well as coaching to licensed nurses and other direct care staff within the community.
- Responsible for the direct supervision of community-based licensed, certified and non-certified clinical associates.
- Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
- Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training.
- Supervises the maintenance of resident charts and reviews documentation performed by care giving staff.
- As described and allowed in the Nurse Practice Act, assesses health, oversee medication administration, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment.
- Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments.
- Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Actor state regulation.
- Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale.
- Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident’s legally responsible party/family of resident's condition and reactions.
- Communicates with physicians regarding residents' status and condition changes. Ensures residents are prepared for physician appointments, and visits.
- Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare-related services.
- Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed.
- Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through.
- Participates in department quality improvement activities.
- Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated.
- Shares on-call and manager on duty responsibilities/shifts as required.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under supervision, cleans, polishes, and sanitizes gathering and public spaces including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Cleans residents’ apartments on a weekly basis or as needed. In addition, interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
- Cleans floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors and ensures their removal as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting.
- Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling.
- Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures that water marks are removed from fixtures.
- Visits assigned residences to perform basic apartment cleaning of bathroom fixtures and floors. Wipes surfaces in kitchen and ensures that appliances are clean. Vacuums and feather dusts surfaces in apartment. Avoids disturbing residents’ belongings and respects privacy. Removes linens from bed and returns to resident for cleaning. Makes beds with clean linens according to resident’s preferences. Logs cleaning activities as required by procedures.
- Interacts with residents in a friendly manner, providing meaningful attention. Communicates concerns with resident’s health to management as appropriate.
- Attends and participates in in-service educational classes, on-the-job training programs, etc., as scheduled or directed.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Prepares and cooks meals for communities and maintains standards of kitchen cleanliness.
- Prepares all food according to the menu in a safe, sanitary manner under the direction of the dining services coordinator/manager.
- Ensures proper preparation, portioning, and serving of foods according to standardized recipes.
- Prepares quality food products according to standardized recipes and menus.
- Adheres to all safety and sanitation standards.
- Prepares food in a timely manner at specified meal times.
- Responds to community issues or concerns that may occur in the dining room.
- Follows departmental procedures including sanitation, safety, and cleaning schedules.
- Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
- Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.
- Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost.
- Suggests menu or recipe changes to utilize leftovers and other supplies.
- Cleans all food service equipment, kitchen and food storage areas.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under supervision, cleans, polishes, and sanitizes gathering and public spaces including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Cleans residents’ apartments on a weekly basis or as needed. In addition, interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
- Cleans floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors and ensures their removal as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting.
- Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling.
- Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures that water marks are removed from fixtures.
- Visits assigned residences to perform basic apartment cleaning of bathroom fixtures and floors. Wipes surfaces in kitchen and ensures that appliances are clean. Vacuums and feather dusts surfaces in apartment. Avoids disturbing residents’ belongings and respects privacy. Removes linens from bed and returns to resident for cleaning. Makes beds with clean linens according to resident’s preferences. Logs cleaning activities as required by procedures.
- Interacts with residents in a friendly manner, providing meaningful attention. Communicates concerns with resident’s health to management as appropriate.
- Attends and participates in in-service educational classes, on-the-job training programs, etc., as scheduled or directed.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under close supervision, drives a large capacity passenger bus to transport residents to activities, errands, and destinations. Properly operates bus and ensures the safety of all passengers.
- Drives daily and weekly route schedules to transport residents to shopping, entertainment, worship, medical offices, etc. Also drives residents to specially scheduled events.
- Assists residents in and out of the bus utilizing the wheelchair lift and/or stairs, if needed. Carries and loads oxygen tanks and follows basic instructions and precautions for their use. Carries belongings, opens doors, and cautions residents on steps and other objects in their path. Opens/closes and loads/unloads walkers and wheelchairs.
- Conducts daily checks of bus operation including fuel, oil, wipers, fluids, interior and exterior lights, etc. Notifies supervisor of concerns and needs. Drives bus to service center to obtain needed repairs and services. Maintains records and logs of internal and external service.
- Fills the bus with gasoline at pre-approved service stations.
- Ensures the interior and exterior of the bus is cleaned. Vacuums interior and collect and disposes of garbage. Wipes surfaces. Cleans windows. Washes exterior as necessary.
- Responds appropriately and in a safe manner in the event of unforeseen operational malfunctions. Follows emergency procedures and ensures the protection of passengers. Ensures requirements relating to emergency exit doors, eating, drinking and smoking in or near vehicle are followed at all times.
- Interacts with residents in a friendly manner providing meaningful attention and communicating concerns of resident’s health to management as appropriate.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. fires, hurricanes, etc.)
- May also assist with activities and scheduled events such as bingo. Runs errands for events and community as requested.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under supervision, cleans, polishes, and sanitizes gathering and public spaces including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Cleans residents’ apartments on a weekly basis or as needed. In addition, interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
- Cleans floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors and ensures their removal as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting.
- Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling.
- Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures that water marks are removed from fixtures.
- Visits assigned residences to perform basic apartment cleaning of bathroom fixtures and floors. Wipes surfaces in kitchen and ensures that appliances are clean. Vacuums and feather dusts surfaces in apartment. Avoids disturbing residents’ belongings and respects privacy. Removes linens from bed and returns to resident for cleaning. Makes beds with clean linens according to resident’s preferences. Logs cleaning activities as required by procedures.
- Interacts with residents in a friendly manner, providing meaningful attention. Communicates concerns with resident’s health to management as appropriate.
- Attends and participates in in-service educational classes, on-the-job training programs, etc., as scheduled or directed.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Resident Care Associate in order to meet the residents’ needs and staffing requirements.
- Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Resident Care Associates.
- Provides training and education to Resident Care Associates on an ongoing basis to include classroom in-services and situation-specific training.
- Assists in the maintenance of resident charts and review of documentation performed by care giving staff.
- As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment.
- Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met.
- Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving.
- Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines.
- Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences.
- Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits.
- Completes documentation as required by Brookdale or state regulatory agencies.
- Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns.
- Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims.
- Participates in community events, including family and social functions.
- Shares on-call and Manager on Duty responsibilities/shifts as required.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides clients with assistance and companionship while recognizing clients’ individual needs and encourages independence.
- Assists clients with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages clients to do as much of their own care as possible.
- Serves meals to clients in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages clients to eat a proper diet and take adequate fluids while respecting the client's right to free choice. Records and reports changes in client's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for clients as described in the activity calendar. Encourages clients to socialize and participate in planned activities or programs and to develop friendships with other clients.
- Maintains clients' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication reminders as applicable; leisure activities; incidents and observations; reporting any changes in client's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each client, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist clients with medication as defined in medication procedure. Assists or supervises clients who self-administer medication. If allowed by state regulations, follows physician orders and state laws to administer medications to clients who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the clients. Performs general housekeeping following cleaning schedules for client laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to client requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each client, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a client.
- Attends and participates in required training.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Ensures all clinical visits needed are appropriately scheduled to meet the agency’s patient care and service needs and in accordance with physician’s orders, agency standards and regulatory requirements. Tracks and provides feedback to the Clinical Services Manager when scheduled visits are missed.
- Coordinates the scheduling of clinical visits for care team in compliance with physician approved orders and clinician plotted visits approved by Clinical Services Manager. Ensures compliance with the schedule. Communicates any requests to change the schedule to the Clinical Services Manager and, once approved, reschedules missed or declined visits.
- Assists clinicians with assuring all visits are properly assigned and scheduled on Electronic Medical Record (EMR) devices.
- Maintains on-call schedule for assigned care team. Responsible for contacting PRN associates according to established protocol to ensure adequate scheduling of services to meet patient needs.
- Responsible for monitoring and scheduling home health therapy reassessment visits to meet home health reassessment requirements.
- Facilitates compliance in the electronic medical record for notices provided to the patient or responsible party (e.g. Notices of Medicare Non-Coverage) in a timely manner.
- Assures compliance with, and facilitates completion of, service agreements from patient(s) and/or power of attorney(ies) receiving services from the agency.
- Fields all calls related to the assigned team patients and routes to appropriate care team members.
- Keeps the Clinical Services Manager informed on aspects within the care team specific to EMR scheduling workflow.
- Prepares reports for scheduling tracking and participates in agency meetings to ensure patient and associate scheduling needs are met.
- Maintains positive relationships and rapport with co-workers, associates, patients, and their family members and community personnel.
- Adheres to communication and accountability guidelines established by local and regional administration.
- Maintains a safe and clean work area and adheres to agency safety standards.
- Adheres to established confidentiality standards as required by Brookdale and HIPAA concerning community and patient information.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedures. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains resident’s records daily and in a timely manner and in accordance with company policy and procedure. This includes documentation related to medication distribution, leisure activities, incidents and observations, charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedures regarding incidents/accidents involving residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Prepares and cooks meals for communities and maintains standards of kitchen cleanliness.
- Prepares all food according to the menu in a safe, sanitary manner under the direction of the dining services coordinator/manager.
- Ensures proper preparation, portioning, and serving of foods according to standardized recipes.
- Prepares quality food products according to standardized recipes and menus.
- Adheres to all safety and sanitation standards.
- Prepares food in a timely manner at specified meal times.
- Responds to community issues or concerns that may occur in the dining room.
- Follows departmental procedures including sanitation, safety, and cleaning schedules.
- Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
- Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.
- Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost.
- Suggests menu or recipe changes to utilize leftovers and other supplies.
- Cleans all food service equipment, kitchen and food storage areas.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
All shifts are 4 On and 2 Off. Must hold certificate to pass meds. Opportunity for OT. Small assisted living community.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedure. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedure. This includes documentation related to: medication distribution, leisure activities; incidents and observations; charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedure regarding incidents/accidents to residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under supervision, cleans, polishes, and sanitizes gathering and public spaces including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Cleans residents’ apartments on a weekly basis or as needed. In addition, interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
- Cleans floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors and ensures their removal as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting.
- Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling.
- Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures that water marks are removed from fixtures.
- Visits assigned residences to perform basic apartment cleaning of bathroom fixtures and floors. Wipes surfaces in kitchen and ensures that appliances are clean. Vacuums and feather dusts surfaces in apartment. Avoids disturbing residents’ belongings and respects privacy. Removes linens from bed and returns to resident for cleaning. Makes beds with clean linens according to resident’s preferences. Logs cleaning activities as required by procedures.
- Interacts with residents in a friendly manner, providing meaningful attention. Communicates concerns with resident’s health to management as appropriate.
- Attends and participates in in-service educational classes, on-the-job training programs, etc., as scheduled or directed.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services.
- Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Manages the day-to-day clinical services of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. Supervises and provides leadership as well as coaching to licensed nurses and other direct care staff within the community.
- Responsible for the direct supervision of community-based licensed, certified and non-certified clinical associates.
- Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
- Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training.
- Supervises the maintenance of resident charts and reviews documentation performed by care giving staff.
- As described and allowed in the Nurse Practice Act, assesses health, oversee medication administration, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment.
- Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments.
- Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Actor state regulation.
- Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale.
- Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident’s legally responsible party/family of resident's condition and reactions.
- Communicates with physicians regarding residents' status and condition changes. Ensures residents are prepared for physician appointments, and visits.
- Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare-related services.
- Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed.
- Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through.
- Participates in department quality improvement activities.
- Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated.
- Shares on-call and manager on duty responsibilities/shifts as required.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Responsible for providing direct patient care under the supervision of a registered nurse. Responsible for following the plan of care, providing treatments, and working collaboratively with the members of the team to help meet positive patient care outcomes.
- Follows the plan of care, providing treatments and working collaboratively with the members of the team to help meet positive patient care outcomes.
- Provides direct patient care as defined in State Nurse Practice Act, including specialized duties related to end of life care.
- Implements current nursing practices following a comprehensive assessment and plan of care.
- Provides accurate and timely documentation of patient services to reflect the plan of care.
- Assesses and provides patient and family/caregiver education and information pertinent to diagnosis and self-plan of care.
- Participates in coordination of hospice services, appropriately reporting the identified needs to the interdisciplinary group. Examples include Hospice Aide, OT, PT, SW, ST, Dietician or Clinical Supervisor.
- Uses and prepares equipment and supplies effectively, adhering to aseptic techniques.
- Provides appropriate pain/symptom management. Evaluates patient’s response to treatments/medications.
- Participates in personal, professional growth and development. Also participates in organization's quality assessment performance improvement teams and activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Brookdale is looking for a Home Health Sales Manager to join the Phoenix team!
Oversees and directs the sales efforts for multiple home health agencies within their respective Area. Each Area Sales and Marketing Manager will be responsible for managing, developing, monitoring of marketing plans and budgets. This position works closely with the network Home Health Director (HHD), District Director of Operations (DDO), Regional Vice President (RVP), and all home office and support center associates. Works and strategizes with community and regional support for BSL communities to help support the health and wellness continuum.
- Successfully markets and positions BHS programming within assigned territory. Achieves and exceeds all start of care goals internally and externally for the Area in which they are responsible.
- Oversees the weekly sales and marketing plans as well as the use of each agency marketing dollars to assure optimal exposure and maximum efficiencies. Coordinates planning and use of marketing budget dollars to create shared efficiencies in media.
- Recommends, determines and implements the proper sales structure within their area with Regional teams and the Home Health Director.
- Assists in interviewing, hiring, training and coaching of all BHS Home Health Outreach Coordinators (OC).
- Oversees and/or completes the marketing plan and budgetary process for the area. Partners with the Home Health Outreach Coordinators and the agency team in the development and modification of short and long-range agency marketing plans and budgets by providing competitor information, data and feedback.
- Coordinates the completion of competitive analysis on Top 5 agencies within each market and keeps current on competitive projects and programs in the marketplace within the area they oversee. Understands local markets within assigned region and makes pricing and tool box recommendations.
- Monitors marketing and sales performance expectations. Assesses the skills and abilities for each Home Health Outreach Coordinator. Coaches, trains and motivates as appropriate to achieve success. Reviews and analyzes weekly and monthly sales and marketing reports to ensure accuracy of information and to make recommendations for necessary changes.
- Visits each agency within the region on a scheduled basis, approved by the Home Health Director and the District Director of Operations. Partners with on-site community marketing teams and Executive Directors in the execution of the sales and marketing programs and strategies to develop and create a health and wellness continuum as defined by the community’s business plan. Leads and participates in team meetings within Region.
- Partners with BHS Training and Development to actively lead and participate in sales training activities for their respective region.
- Promotes the company and health and wellness continuum in a positive manner and sets the example for company standards for excellence.
- Encourages teamwork through cooperative interactions with Regional Operations, and other home office associates. Educates and supports agency and community partners on BHS sales and marketing programs for their respective communities.
- Maintains comprehensive knowledge of the Amplicare lead tracking/management system, trouble shooting and training. Monitors agency lead and business tracking systems, sales tools and resources to ensure compliance with system usage and follow up statistics.
- Oversees the business development coordination between agency and communities to provide optimum network results without duplication of resources.
- Performs other responsibilities and duties as assigned by the Home Health Director, District Director of Operations, and the Regional Vice President.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Operates the dish machine and maintains the cleanliness of the dish machine area.
- Operates a dish machine to wash dishes, glasses, cups, trays, silverware, and food service equipment.
- Sets up and cleans dish machine area; checks temperatures and soap dispensing levels.
- Stores clean equipment and utensils.
- Assists in maintaining preparation and service areas in a sanitary condition.
- Empties garbage and moves to dump site.
- Sweeps and mops floors.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.