Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Greets and seats residents and guests in a timely manner, ensuring customer satisfaction. Presents menus to guests in a friendly, professional, and quick manner. Interacts with guests in the dining room to ensure a positive dining experience.   - Greets and seats residents with a friendly and welcoming attitude in a timely manner in accordance with company standards. Presents menus to guests and informs them of specials. - Observes tables and keeps track of clean, dirty and occupied tables. Assists wait staff and bussers in serving, bussing and resetting tables. - Cleans and organizes host area. - Answers phone and responds to questions. Reports any resident concerns to the Dining Room Manager immediately. - Interacts with guests in the dining room to ensure a positive dining experience. - Assists wait staff and bussers in serving, bussing, and resetting tables as needed. - Assists the Dining Room Manager in supervising and training staff as needed. - Attends all training in-service seminars and pre-shift meetings. - Assists in special events.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Resident Care Associate in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Resident Care Associates. - Provides training and education to Resident Care Associates on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As an Executive Director, you will oversee the day-to-day operations of a community bringing your experience to Brookdale to provide a quality senior living experience for our residents.

Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CNA’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Attention to detail and accuracy are the hallmarks of a Medication Aide. If this describes you, then a career with Brookdale Senior Living could be the right job for you. As a Medication Aide, you will provide direct care to our senior residents that follows a personalized medication and treatment service plan.

Have a passion for working with seniors? Whether you are starting your career or are a seasoned health care professional, or you simply have a heart for helping people, then Brookdale’s Program Coordinator job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our program coordinators share warm smiles while helping seniors with dementia enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.  

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale LPN Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.  

Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

 Have a passion for helping people? Brookdale will offer you the opportunity to care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Licensed Practical Nurse, you are that person bringing a smile to their face each time they see you.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CNA’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for working with seniors? If you are starting your career in healthcare, and you have a heart for helping people, then Brookdale’s Program Assistant job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our program assistants share warm smiles while helping seniors with dementia enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Attention to detail and accuracy are the hallmarks of a Medication Aide. If this describes you, then a career with Brookdale Senior Living could be the right job for you. As a Medication Aide, you will provide direct care to our senior residents that follows a personalized medication and treatment service plan.

Have a passion for helping people? Administrative personnel are experts at keeping the day-to-day operations of our communities running smoothly. If this describes you, then Brookdale’s Business Office Coordinator job is for you. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.  

If you are an organizer who enjoys planning wellness and recreation programs, become a Brookdale Program Coordinator. Our senior living residents enjoy both personal and community group activities and the social interaction that come with them. Bring a smile to our residents by planning events and outings and help to make their day both fulfilling and fun.

Attention to detail and accuracy are the hallmarks of a Medication Aide. If this describes you, then a career with Brookdale Senior Living could be the right job for you. As a Medication Aide, you will provide direct care to our senior residents that follows a personalized medication and treatment service plan.

Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CNA’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CNA’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

 Have a passion for helping people? Brookdale will offer you the opportunity to care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Licensed Practical Nurse, you are that person bringing a smile to their face each time they see you.

Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

 Have a passion for helping people? Brookdale will offer you the opportunity to care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Licensed Practical Nurse, you are that person bringing a smile to their face each time they see you.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Are you someone who has high attention to detail and accuracy? If so, then Brookdale’s Certified Medication Aide/Tech may be the right job for you. At our communities, our Certified Med Aides/Techs provide direct care to senior residents that follow a personalized medication and treatment service plan. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

At Brookdale, our dining experience starts with our Dishwashers, or Kitchen Utility associates. Seniors at our communities expect clean dining wear and eating utensils. Our dishwashers run our dish washing machines, ensuring we provide our residents and guests with clean and sparkling plates, silverware and glasses at mealtime. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? At Brookdale, our Private Duty Home Care Assistants do just that. You provide assistance to clients in their daily activities while recognizing each individuals needs and encouraging their progress to independence. You become a friend and a helper to our senior clients.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale. - Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system. - Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents. - Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales. - Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products. - Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them. - Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident’s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks. - Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins. - Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community. - May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents. - Prepares written reports and communicates status of current success in a clear and concise manner. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for maintaining high quality standards of kitchen operation, including assisting with all food preparation and plating of food.   - Prepares meals from standardized recipes in accordance with the menu and ensures proper preparation, portioning, and serving of foods in a safe and sanitary manner. - Assumes responsibility for total kitchen operations and handles all situations in the kitchen according to policy. Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost. - Sets up food service line and workstations with needed condiments and ensures all required condiments and garnishes are prepared and served with appropriate foods. - Assists in coordinating prep for the following day’s menu. - Assists in training new kitchen employees. - Assists in ordering food and kitchen supplies. - Assists in creating menus. - Assists in execution of special events and functions. - Fills in for the Sous Chef when absent and may be required to supervise other staff positions. - Responds to community issues or concerns that may occur in the dining room. - Keeps stock rooms, coolers, and freezers clean. Ensures that food supplies are rotated and all perishables are labeled, dated and stored properly. - Maintains kitchen cleanliness and proper food preparation according to state and local health department code requirements and departmental procedures. - Keeps food waste to a minimum by utilizing food storage and food recycling techniques.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for working with seniors? Whether you are starting your healthcare career or you simply have a heart for helping people, then Brookdale is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our programs assistants share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? At Brookdale, our Private Duty Home Care Assistants do just that. You provide assistance to clients in their daily activities while recognizing each individuals needs and encouraging their progress to independence. You become a friend and a helper to our senior clients.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services. - Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

At Brookdale, our dining experience starts with our Dishwashers, or Kitchen Utility associates. Seniors at our communities expect clean dining wear and eating utensils. Our dishwashers run our dish washing machines, ensuring we provide our residents and guests with clean and sparkling plates, silverware and glasses at mealtime. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

At Brookdale, our dining experience starts with our Dishwashers, or Kitchen Utility associates. Seniors at our communities expect clean dining wear and eating utensils. Our dishwashers run our dish washing machines, ensuring we provide our residents and guests with clean and sparkling plates, silverware and glasses at mealtime. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Nurse on Call by Brookdale is looking for a Sales Leader for our team in Orlando- $5000 Sign on Bonus!   Oversees and directs the sales efforts for multiple home health agencies within their respective Area. Each Area Sales and Marketing Manager will be responsible for managing, developing, monitoring of marketing plans and budgets. This position works closely with the network Home Health Director (HHD), District Director of Operations (DDO), Regional Vice President (RVP), and all home office and support center associates. Works and strategizes with community and regional support for BSL communities to help support the health and wellness continuum. - Successfully markets and positions BHS programming within assigned territory. Achieves and exceeds all start of care goals internally and externally for the Area in which they are responsible. - Oversees the weekly sales and marketing plans as well as the use of each agency marketing dollars to assure optimal exposure and maximum efficiencies. Coordinates planning and use of marketing budget dollars to create shared efficiencies in media. - Recommends, determines and implements the proper sales structure within their area with Regional teams and the Home Health Director. - Assists in interviewing, hiring, training and coaching of all BHS Home Health Outreach Coordinators (OC). - Oversees and/or completes the marketing plan and budgetary process for the area. Partners with the Home Health Outreach Coordinators and the agency team in the development and modification of short and long-range agency marketing plans and budgets by providing competitor information, data and feedback. - Coordinates the completion of competitive analysis on Top 5 agencies within each market and keeps current on competitive projects and programs in the marketplace within the area they oversee. Understands local markets within assigned region and makes pricing and tool box recommendations. - Monitors marketing and sales performance expectations. Assesses the skills and abilities for each Home Health Outreach Coordinator. Coaches, trains and motivates as appropriate to achieve success. Reviews and analyzes weekly and monthly sales and marketing reports to ensure accuracy of information and to make recommendations for necessary changes. - Visits each agency within the region on a scheduled basis, approved by the Home Health Director and the District Director of Operations. Partners with on-site community marketing teams and Executive Directors in the execution of the sales and marketing programs and strategies to develop and create a health and wellness continuum as defined by the community’s business plan. Leads and participates in team meetings within Region. - Partners with BHS Training and Development to actively lead and participate in sales training activities for their respective region. - Promotes the company and health and wellness continuum in a positive manner and sets the example for company standards for excellence. - Encourages teamwork through cooperative interactions with Regional Operations, and other home office associates. Educates and supports agency and community partners on BHS sales and marketing programs for their respective communities. - Maintains comprehensive knowledge of the Amplicare lead tracking/management system, trouble shooting and training. Monitors agency lead and business tracking systems, sales tools and resources to ensure compliance with system usage and follow up statistics. - Oversees the business development coordination between agency and communities to provide optimum network results without duplication of resources. - Performs other responsibilities and duties as assigned by the Home Health Director, District Director of Operations, and the Regional Vice President. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services. - Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.

Provides first level of support to Brookdale associates who are having system and procedural problems across a variety of technologies and systems. Key responsibilities include problem diagnosis and resolution, call handling, call tracking, end user education, resolution & escalation. At times, may work with other Brookdale teams to understand specific support needs for applications and systems. - Provides phone support in a high-volume, fast-paced environment, including documenting all customer requests for resolution or information within a service management system. Meets or exceeds standards for resolution and call responsiveness. - Investigates problem, determines cause and takes action steps necessary to resolve the issue and verifies resolution. - Routes accurate and detailed descriptions of unresolved problems to the appropriate support personnel. - Adapts to process and procedure changes as communicated to promote a world class support organization. - Works directly with team members to understand end user support needs for applications and systems; may consult with other teams. - May be asked to assist with escalation support for other End User Support associates; could be asked to train some members of the team. - Identifies common end user support topics and will communicate with supervisor or more senior member of the team. May assist implementing resolution. - Stays informed about specific application and system changes that are being made at Brookdale by working with appropriate application and technology teams. - May assist with projects related to hardware and software roll-outs or other implementations. - May be called upon to travel for support and project work as needed. - Encourages teamwork through cooperative interactions with co-workers. - Establishes and maintains effective working relationships with IT staff, other Brookdale associates, and vendors. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides first level of support to Brookdale associates who are having system and procedural problems across a variety of technologies and systems. Key responsibilities include problem diagnosis and resolution, call handling, call tracking, end user education, resolution & escalation. At times, may work with other Brookdale teams to understand specific support needs for applications and systems. - Provides phone support in a high-volume, fast-paced environment, including documenting all customer requests for resolution or information within a service management system. Meets or exceeds standards for resolution and call responsiveness. - Investigates problem, determines cause and takes action steps necessary to resolve the issue and verifies resolution. - Routes accurate and detailed descriptions of unresolved problems to the appropriate support personnel. - Adapts to process and procedure changes as communicated to promote a world class support organization. - Works directly with team members to understand end user support needs for applications and systems; may consult with other teams. - May be asked to assist with escalation support for other End User Support associates; could be asked to train some members of the team. - Identifies common end user support topics and will communicate with supervisor or more senior member of the team. May assist implementing resolution. - Stays informed about specific application and system changes that are being made at Brookdale by working with appropriate application and technology teams. - May assist with projects related to hardware and software roll-outs or other implementations. - May be called upon to travel for support and project work as needed. - Encourages teamwork through cooperative interactions with co-workers. - Establishes and maintains effective working relationships with IT staff, other Brookdale associates, and vendors. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.