Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies. - Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Coordinates maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Oversees repairs and maintenance of buildings including vacated rooms in a timely manner. This includes painting walls and cleaning carpets. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the community. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales. Develops and maintains relationships with and generates leads through residents, family, and professional referral sources. Plans, coordinates, and implements monthly prospect and/or referral source activities and events. Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals.  Supervises the activities of at least two Full-time Equivalent (FTE) Marketing Coordinator(s) and/or Sales Counselor(s) to achieve the desired results of the community marketing and business plans. - Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans of the community. - Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires. - Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals. - Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with Regional Sales management guidance. Contact sources include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts. - Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups. - Plans, coordinates, and implements monthly prospect and/or referral source activities and events as specified by the community marketing plan, Executive Director, and Regional Sales management. Follows up and executes sales processes with all leads from events. - Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services. Adheres to procedures in the development of advertising materials by working with Brookdale’s Creative Services group. - Monitors conversion ratios regarding Business Development calls to direct referrals, prospect calls, and tours and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to Regional Sales management. - Maintains working knowledge of the lead management system and uses system to maximize sales effectiveness. - Supervises the activities of at least two FTEs, Marketing Coordinator(s) and/or Sales Counselor(s), to achieve the desired results of the community marketing and business plans. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Oversees daily operations of the kitchen and ensures the highest quality food products. Directly supervises and trains kitchen personnel on all related culinary activities.   - Oversees breakfast, lunch and dinner for quality assurance of meal presentation and portion control. - Selects recipes, prepares and coordinates all meals. Coordinates prep for the following day’s menu. - Creates new dishes and develops recipes, standardizing recipes to ensure consistent quality. Establishes presentation technique and quality standards. Plans, modifies and develops menus. - Performs a pre-meal meeting with food servers to review detail of daily menu. - Ensures an adequate number of culinary associates each shift and ensures absences are covered. - Estimates food consumption and requisitions food purchases. Monitors and maintains inventory. - Assists in the adherence to maintaining budget compliance for daily food costs. - Assists in applying appropriate loss prevention procedures. - Assists in hiring, training, scheduling, disciplining and terminating associates. Provides training for all kitchen staff. - Assists in the coordination and execution of special events. - Maintains kitchen cleanliness and food preparation according to state and local health department code requirements. Ensures all kitchen equipment is in working order and kept clean at all times. Oversees the proper inventory, storage and use of cleaning chemicals. Keeps waste to a minimum by utilizing food storage and food recycling techniques. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales. Develops and maintains relationships with and generates leads through residents, family, and professional referral sources. Plans, coordinates, and implements monthly prospect and/or referral source activities and events. Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals.  Supervises the activities of at least two Full-time Equivalent (FTE) Marketing Coordinator(s) and/or Sales Counselor(s) to achieve the desired results of the community marketing and business plans. - Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans of the community. - Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires. - Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals. - Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with Regional Sales management guidance. Contact sources include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts. - Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups. - Plans, coordinates, and implements monthly prospect and/or referral source activities and events as specified by the community marketing plan, Executive Director, and Regional Sales management. Follows up and executes sales processes with all leads from events. - Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services. Adheres to procedures in the development of advertising materials by working with Brookdale’s Creative Services group. - Monitors conversion ratios regarding Business Development calls to direct referrals, prospect calls, and tours and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to Regional Sales management. - Maintains working knowledge of the lead management system and uses system to maximize sales effectiveness. - Supervises the activities of at least two FTEs, Marketing Coordinator(s) and/or Sales Counselor(s), to achieve the desired results of the community marketing and business plans. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies. - Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Coordinates maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Oversees repairs and maintenance of buildings including vacated rooms in a timely manner. This includes painting walls and cleaning carpets. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the community. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Supports the implementation of person centered engagement to meet individual needs and interests of residents living with dementia. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits as well as communicate with families regarding residents’ personal needs and successes. - Assists the program manager or coordinator in ensuring programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. Brookdale is an equal opportunity employer and a drug-free workplace.   

As a talented and passionate member of an energetic Agile team, the Solutions Engineer I will build high-performing, scalable, enterprise-grade applications, while providing expertise in all areas of full stack development. The Solutions Engineer I will be a self-starter that demonstrates excellent communication and problem solving skills with a focus on customer service, ensuring products meet or exceed operational requirements. The Solutions Engineer I will collaboratively participate in all areas of delivery from analysis, development, configuration, testing, implementation and support of software applications.   - Analyze, configure, develop, test, document, and implement new and existing applications and solutions to deliver high quality, scalable solutions to meet business objectives and operational requirements. - Adhere to application/architecture design, design patterns and development technology/standards. - Adhere to the defined change management guidelines and corporate regulations. - Collaborate with team members to support business objectives and continual improvement of team dynamics. - Support the identification and resolution of application and technical issues. - Has basic awareness of emerging technologies. Has strong desire to learn and master new technologies. - Adaptive to different technology interfaces and frameworks. - Focused on delivery of high quality solutions and improvements in customer experience and operational excellence. Has awareness of scalability. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.

- Our Activities Coordinators plan, develop and implement creative and exciting resident programs to meet the individual needs and interest of the residents within the community as well as through outside trips and events. - Coordinators also ensure specialty programs are scheduled, ensure daily, weekly and monthly calendar of events requirements are met as well as coordinating the transportation of residents to and from events outside the community. - Associates Degree or equivalent with emphasis on recreation, health education or related field required. Brookdale is an equal opportunity employer and a drug-free workplace.  

Responsible for maintaining a secure environment for all residents and associates within the building and on the community grounds. Greets visitors, monitors the inside and outside of the building, and responds to emergencies.   - Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out. - Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates. - Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night. - Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems. - Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.). - Answers the phone promptly. Responds to questions, directs calls, or takes messages as appropriate. - Escorts residents and visitors to the parking lot during evening hours, as requested. - May be required to handle leasing inquiries after hours and on weekends, making sure that accurate and timely information is provided to the Director of Sales & Marketing. - Drives the bus or community vehicle as needed or as scheduled. - Handles minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed. - Ensures the lobby and administrative offices are vacuumed, and kept clean and neat. Notifies housekeeping if cleaning is needed. - Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Housekeepers clean floors, dust, remove trash, wet mop, wax and disinfect resident apartments, restrooms and public use spaces. Cleaning can include vacuuming, shampooing and deodorizing carpets, and cleaning surfaces throughout the community. - Respond to resident room emergencies, and log cleaning activities as required. - Housekeepers also interact with residents and guests in a friendly and courteous manner. Brookdale is an equal opportunity employer and a drug-free workplace.   

Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies. - Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Coordinates maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Oversees repairs and maintenance of buildings including vacated rooms in a timely manner. This includes painting walls and cleaning carpets. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the community. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Provides transportation to the residents for appointments and errands, such as medical appointments, banking, shopping, worship services, entertainment, and other miscellaneous activities. - Ensures safety of all passengers. - Runs event and community errands as needed. - High school diploma or General Education Diploma (GED). - Prior experience working with seniors preferred. - Must have a valid state driver’s license with a good driving record. CPR training and certification may be required. Brookdale is an equal opportunity employer and a drug-free workplace.   

- Implement and coordinate the delivery of care in collaboration with physicians and resource health care personnel. - Registered Nurses will direct resident care to include making rounds on a timely basis to ensure continuity of care as well as documenting all pertinent information regarding care and observation of residents’ overall condition and behavior. - RN’s utilize the nursing process (assessment, planning, implementation and evaluation) in ensuring overall resident care. - RN License is required Brookdale is an equal opportunity employer and a drug-free workplace.   

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Provides care to residents as allowed by state specific regulations, while promoting the resident’s highest level of functioning, as directed by instructor/supervisor. Assists in maintaining the resident’s environment in a safe and neat manner. Promotes quality services within community standards, State and Federal Regulations.   In accordance with current curriculum and training: - Receives and communicates report to management on resident status at the beginning and end of each shift and as needed. Notifies the management of any changes in resident medical condition/status. - Documents all pertinent information regarding care as assigned. - Makes room checks and verifies resident location at least every 2 hours. - Keeps resident’s rooms neat and clean. - Maintains a working knowledge of Community policy & procedure pertinent to role. - Participates actively in Interdisciplinary Team Process including completing assessments and documentation as assigned. Attends care plan meetings as assigned. Acts as resident advocate. - Communicates effectively with the residents, families, visitors, members of the health care team, and other disciplines. - Actively participates in Community Quality Assurance Performance Improvement Program. - Maintains education development to include attending ongoing education development to maintain compliance with State and Federal Regulations and current knowledge of resident care practices. - Maintains resident confidentiality.   As allowed by state specific regulations: - Provides personal care to residents per their individualized plan of care. - Prepares residents for meals and assists to and from the dining areas. Assists with set up and feeding of meals. - Performs clinical procedures according to community policy. - Assists residents with toilet and incontinent care. Makes incontinent checks at least every 2 hours and provides incontinent care as needed. - Performs vital signs, B/Ps, weights and other trained procedures as directed by management. - Completes prevention and restorative care that includes but not limited to PROM, AROM, ambulation, transferring, bathing, grooming, and all other ADL care. - Assists in turning, positioning, and repositioning of residents.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  

Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.  

- Under close supervision, is responsible for the upkeep and cleanliness of all public areas in the community, including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, public restrooms, etc. to present the community in a positive and impressive manner for residents and guests. - Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions, as requested. - High school diploma or General Education Diploma (GED). Prior experience in cleaning or housekeeping preferred.  Brookdale is an equal opportunity employer and a drug-free workplace.   

- Ensures proper preparation, portioning and serving of food according to standardized recipes and menus. You will use your prior experience with cutting tools, cookware and bakeware, combined with your knowledge of cooking procedures and methods of grilling, baking and boiling as a critical part of your role. - Adheres to all sanitation and food safety standards. Maintains a clean kitchen. - Prepares food in a timely manner at specified meal times Brookdale is an equal opportunity employer and a drug-free workplace.  

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

- You will oversee full implementation of resident and family engagement’s overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community.  This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care. - Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community. - A Bachelor’s Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer’s disease and other dementias in a residential setting is required. Brookdale is an equal opportunity employer and a drug-free workplace.  

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

Assists the Director, Clinical Services in planning, organizing, developing and directing the day-to-day operations of the Clinical Services department in accordance with current federal, state and local standards. Assists in maintaining systems and established policy and procedures.   - Assesses the comprehensive nursing needs of each resident using acceptable long-term care assessment software tools and according to state and federal time frames.  Coordinates care plans for each resident. Oversees the day to day care of each resident to ensure care plans are followed. - Works with other team members to establish appropriate level of care in accordance with Medicare/Medicaid reimbursement levels. - Assists the Director, Clinical Services in ensuring comprehensive and accurate documentation by nursing service/direct personnel. - Monitors, manages and provides education on Clinical Systems, programs, and processes as assigned by the Director, Clinical Services. Implements Clinical Systems and programs in accordance with current rules, regulations, and guidelines that govern long term care. - Monitors the community Quality Indicators and survey reports and provides the Director, Clinical Services recommendations for Success Planning to include conducting and scheduling in-service training classes that provide instruction of clinical skills and required education topics. - Assists in developing and implementing a Clinical Services organizational structure. Assists in determining staffing needs; recruits, selects, and orients nursing/direct care personnel. Leads programs for staff development. Develops work assignments, schedules duty hours, and delegates authority to supervisory/lead staff. - Reviews complaints and grievances filed by personnel and/or residents. Reports and investigates all allegations of abuse and/or misappropriation of resident property. Reports suspected or known violations of disclosure of resident protected health information. - Assists with the coordination of ancillary services. - Collects, coordinates, and submits MDS data to the state. - Monitors medication and treatment schedules; works with attending physicians; and provides direct care when required. - Participates in maintaining the policy and procedures that govern the day-to-day operations of the Clinical Services Department. Possesses knowledge of state, federal, and OSHA regulations, and implements policies and procedures to ensure compliance with regulations and guidelines. Ensures staff compliance with regulations. - Participates in developing and implementing safety standards and regulations for equipment, supplies, and resident care rooms. Implements safe practices in accordance with state, federal, and OSHA regulations for resident safety, and ensures that policies and procedures in regards to resident safety are followed by staff and by residents. - Monitors supply and equipment needs and budget. Monitors Medicare/Medicaid reimbursements. - Completes other duties as assigned.   This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day clinical services of the community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.

Manages the day-to-day clinical services of the community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.

The Manager, Communications contributes to the development of the public relations and crisis communications strategy and consults with leaders at all levels to craft and deliver timely, effective, and meaningful communication plans and products. Measures, evaluates, and optimizes communications to support Brookdale Senior Living’s strategic goals, engagement, mission and culture.   - Develops and directs execution of all proactive and reactive media activity related to Brookdale. - Leads and manages the Media Relations team by developing job descriptions, aid in hiring and fully training team members. - Manages relationship with PR or crisis agency including collaboration, input, approval, and guidance on PR/Crisis plans (when applicable). - Grows Brookdale’s visibility by designing PR strategies that cultivate positive relationships with media and other influencers in key markets. - Directs Crisis Communications management including developing/maintaining crisis and issues management communications plans and strategies, including tactics, messaging, talking points and other key internal and external content. - Acts as project management and public relations information resource in designing and executing strategic communication projects with key stakeholders and executives to support and/or promote cross functional projects and initiatives. Oversees the tracking and measuring of effectiveness of communication strategies using available tools and resources. - Spearheads and/or assists with implementing and guiding appropriate response strategies during emerging, developing or active crisis periods. - Oversees design, development and production of user-friendly communications and job aids for complex programs to meet the needs of varied audience segments. Identifies communication gaps, develops clear, concise messages and content, and uses appropriate vehicles to support initiatives. - Equips communities with local PR guidance, proactive community engagement and earned media coordination. Assists with media training for community leaders and residents as needed. - Actively collaborates with Legal team, marketing, and other partners across Brookdale, to lead proactive and reactive communications efforts that advance Brookdale’s mission. - Counsels leadership at multiple levels to identify opportunities that improve engagement, company performance, cohesion and culture related to assigned projects and initiatives. Coaches teammates, internal clients and subject matter experts on leading communication and engagement practices. - Develops and maintains editorial calendars that map communications projects, initiatives and recurring themes for each major function the team supports, identifying areas of partnership with marketing. - Serves as contact for public relations efforts including requests for interviews, TV coverage, or media shoots at communities or corporate offices.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Be the leader on the floor: lead caregivers serve as a resource to other staff members and may be on-call to provide staff coverage. - Caregivers provide direct care to residents, recognize individual needs, encourage independence and treat each senior with respect and dignity. - You will assist residents with activities of daily living, including bathing, dressing, grooming and other personal care needs, as well as help residents with vacuuming, dusting, sweeping, mopping and dishes. - Based on state regulation, completion of training/certification may be required. Brookdale is an equal opportunity employer and a drug-free workplace.   

Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales. Develops and maintains relationships with and generates leads through residents, family, and professional referral sources. Plans, coordinates, and implements monthly prospect and/or referral source activities and events. Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals.  Supervises the activities of at least two Full-time Equivalent (FTE) Marketing Coordinator(s) and/or Sales Counselor(s) to achieve the desired results of the community marketing and business plans. - Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans of the community. - Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires. - Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals. - Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with Regional Sales management guidance. Contact sources include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts. - Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups. - Plans, coordinates, and implements monthly prospect and/or referral source activities and events as specified by the community marketing plan, Executive Director, and Regional Sales management. Follows up and executes sales processes with all leads from events. - Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services. Adheres to procedures in the development of advertising materials by working with Brookdale’s Creative Services group. - Monitors conversion ratios regarding Business Development calls to direct referrals, prospect calls, and tours and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to Regional Sales management. - Maintains working knowledge of the lead management system and uses system to maximize sales effectiveness. - Supervises the activities of at least two FTEs, Marketing Coordinator(s) and/or Sales Counselor(s), to achieve the desired results of the community marketing and business plans. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales. Develops and maintains relationships with and generates leads through residents, family, and professional referral sources. Plans, coordinates, and implements monthly prospect and/or referral source activities and events. Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals.  Supervises the activities of at least two Full-time Equivalent (FTE) Marketing Coordinator(s) and/or Sales Counselor(s) to achieve the desired results of the community marketing and business plans. - Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans of the community. - Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires. - Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals. - Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with Regional Sales management guidance. Contact sources include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts. - Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups. - Plans, coordinates, and implements monthly prospect and/or referral source activities and events as specified by the community marketing plan, Executive Director, and Regional Sales management. Follows up and executes sales processes with all leads from events. - Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services. Adheres to procedures in the development of advertising materials by working with Brookdale’s Creative Services group. - Monitors conversion ratios regarding Business Development calls to direct referrals, prospect calls, and tours and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to Regional Sales management. - Maintains working knowledge of the lead management system and uses system to maximize sales effectiveness. - Supervises the activities of at least two FTEs, Marketing Coordinator(s) and/or Sales Counselor(s), to achieve the desired results of the community marketing and business plans. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  

- Assist in maintaining a physical, social and psychological environment in the best interest of residents. - Monitor and assess residents’ health and wellbeing while administering treatment plans prescribed by a physician. Coordinate with providers and pharmacies to ensure continuity of care. - Nurses also monitor responses to treatment plans and notifies the resident care coordinator or executive director of any issues. - LPN or LVN License Required per state regulations. Brookdale is an equal opportunity employer and a drug-free workplace.  

- Our Activities Assistants help the coordination, direction and delivery of wellness and recreation programs to meet specific needs of each and all the residents. - You will ensure residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction as well as providing hands-on involvement in programs for the majority of your scheduled time. Brookdale is an equal opportunity employer and a drug-free workplace.    

- Supports the implementation of person centered engagement to meet individual needs and interests of residents living with dementia. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits as well as communicate with families regarding residents’ personal needs and successes. - Assists the program manager or coordinator in ensuring programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. Brookdale is an equal opportunity employer and a drug-free workplace.   

- Supports the implementation of person centered engagement to meet individual needs and interests of residents living with dementia. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits as well as communicate with families regarding residents’ personal needs and successes. - Assists the program manager or coordinator in ensuring programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. Brookdale is an equal opportunity employer and a drug-free workplace.   

Have a passion for working with seniors? If you are a seasoned health care professional, or you simply have a heart for helping people, then Brookdale’s Nurse Clinical Coordinator job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our clinical nurses share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  

- Implement and coordinate the delivery of care in collaboration with physicians and resource health care personnel. - Registered Nurses will direct resident care to include making rounds on a timely basis to ensure continuity of care as well as documenting all pertinent information regarding care and observation of residents’ overall condition and behavior. - RN’s utilize the nursing process (assessment, planning, implementation and evaluation) in ensuring overall resident care. - RN License is required Brookdale is an equal opportunity employer and a drug-free workplace.   

- Provides transportation to the residents for appointments and errands, such as medical appointments, banking, shopping, worship services, entertainment, and other miscellaneous activities. - Ensures safety of all passengers. - Runs event and community errands as needed. - High school diploma or General Education Diploma (GED). - Prior experience working with seniors preferred. - Must have a valid state driver’s license with a good driving record. CPR training and certification may be required. Brookdale is an equal opportunity employer and a drug-free workplace.   

- Our Activities Assistants help the coordination, direction and delivery of wellness and recreation programs to meet specific needs of each and all the residents. - You will ensure residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction as well as providing hands-on involvement in programs for the majority of your scheduled time. Brookdale is an equal opportunity employer and a drug-free workplace.    

- Assist in maintaining a physical, social and psychological environment in the best interest of residents. - Monitor and assess residents’ health and wellbeing while administering treatment plans prescribed by a physician. Coordinate with providers and pharmacies to ensure continuity of care. - Nurses also monitor responses to treatment plans and notifies the resident care coordinator or executive director of any issues. - LPN or LVN License Required per state regulations. Brookdale is an equal opportunity employer and a drug-free workplace.  

- Provides transportation to the residents for appointments and errands, such as medical appointments, banking, shopping, worship services, entertainment, and other miscellaneous activities. - Ensures safety of all passengers. - Runs event and community errands as needed. - High school diploma or General Education Diploma (GED). - Prior experience working with seniors preferred. - Must have a valid state driver’s license with a good driving record. CPR training and certification may be required. Brookdale is an equal opportunity employer and a drug-free workplace.   

- You will oversee full implementation of resident and family engagement’s overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community.  This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care. - Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community. - A Bachelor’s Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer’s disease and other dementias in a residential setting is required. Brookdale is an equal opportunity employer and a drug-free workplace.  

Under the supervision of a professional nurse, provides direct care to residents, which reflect Brookdale’s philosophy and standards of home health care. Assists in meeting the residents' individual needs while treating the resident with respect and dignity. - Assists residents with the activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the resident care/service plan. - Allows and encourages residents to do as much of their own care as possible. - Documents the delivery of quality care in the resident's clinical record. - Follows infection control and safety policies and guidelines. - Implements resident care that is accurately, timely and appropriately documented; maintains confidentiality at all times. - Maintains a clean, safe, and orderly environment for the residents. - Performs general housekeeping duties as assigned. - Responds promptly and positively to resident requests for assistance, including emergency pull cords. - Maintains consistent and concise lines of authority and responsibility with effective communication that promotes a positive working relationship with residents, families, and co-workers. - Identifies changes in resident status or needs and communicates to the nurse in a timely manner. - Participates in educational programs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

- Our Activities Assistants help the coordination, direction and delivery of wellness and recreation programs to meet specific needs of each and all the residents. - You will ensure residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction as well as providing hands-on involvement in programs for the majority of your scheduled time. Brookdale is an equal opportunity employer and a drug-free workplace.    

Responsible for maintaining a secure environment for all residents and associates within the building and on the community grounds. Greets visitors, monitors the inside and outside of the building, and responds to emergencies.   - Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out. - Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates. - Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night. - Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems. - Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.). - Answers the phone promptly. Responds to questions, directs calls, or takes messages as appropriate. - Escorts residents and visitors to the parking lot during evening hours, as requested. - May be required to handle leasing inquiries after hours and on weekends, making sure that accurate and timely information is provided to the Director of Sales & Marketing. - Drives the bus or community vehicle as needed or as scheduled. - Handles minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed. - Ensures the lobby and administrative offices are vacuumed, and kept clean and neat. Notifies housekeeping if cleaning is needed. - Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community. - Provides direct supervision of resident care staff, which includes monitoring job performance, conducting associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed. Also manages associates schedules and coordinates the training and education of resident care staff on an ongoing basis. - Assists the Health and Wellness Director in medication management, including administration of medications to residents, ordering medication from pharmacy and maintaining records as dictated in Brookdale Senior Living policies and procedures manual. Assures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards. - Observes residents health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment or significant incidences to Health and Wellness Director in a timely manner. Reviews capabilities of resident who self-administer medications on a regular basis (refer to state regulations regarding medication assistance and documentation). - Performs ongoing assessments of resident physical and psycho-social needs and coordinates with nurse to assure quality proactive care as allowed by state regulation and communicates to families regarding resident's personal needs and achievements. Reminds families of need for scheduled physician, dental, or eye appointments. - Shares on call duties as required. - Associates degree in health care related field and/or one to two years related experience and/or training; or equivalent combination of education and experience. Refer to state specific regulations for qualifications required to assist with medications. - In accordance with state law, may need to possess current state certification and follow regulations to maintain certification currency. Brookdale is an equal opportunity employer and a drug-free workplace.