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Under supervision, cleans, polishes, and sanitizes gathering and public spaces including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Cleans residents’ apartments on a weekly basis or as needed. In addition, interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
- Cleans floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors and ensures their removal as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting.
- Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling.
- Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures that water marks are removed from fixtures.
- Visits assigned residences to perform basic apartment cleaning of bathroom fixtures and floors. Wipes surfaces in kitchen and ensures that appliances are clean. Vacuums and feather dusts surfaces in apartment. Avoids disturbing residents’ belongings and respects privacy. Removes linens from bed and returns to resident for cleaning. Makes beds with clean linens according to resident’s preferences. Logs cleaning activities as required by procedures.
- Interacts with residents in a friendly manner, providing meaningful attention. Communicates concerns with resident’s health to management as appropriate.
- Attends and participates in in-service educational classes, on-the-job training programs, etc., as scheduled or directed.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Operates the dish machine and maintains the cleanliness of the dish machine area.
- Operates a dish machine to wash dishes, glasses, cups, trays, silverware, and food service equipment.
- Sets up and cleans dish machine area; checks temperatures and soap dispensing levels.
- Stores clean equipment and utensils.
- Assists in maintaining preparation and service areas in a sanitary condition.
- Empties garbage and moves to dump site.
- Sweeps and mops floors.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Supervises the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.
- Supervises scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment.
- Responds to maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs.
- Supervises repairs and maintains vacated rooms in a timely manner. This includes painting walls and cleaning carpets. Inspects completed work for conformance to standards and policies.
- Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained.
- Assists in the training of maintenance staff.
- Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the residence.
- Conducts in-service fire safety training for all employees.
- Repairs walls, floor coverings, doors, and wood work in the common areas of the community(s).
- Assesses all plumbing and electrical problems within the community(s) and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.
- Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and takes necessary precautions.
- Assess property damage and file property damage claims in accordance with company policy.
- May directly supervise the maintenance technicians and building engineers, to include delegating tasks, hiring, training, evaluating performance, resolving disciplinary issues and firing.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Operates the dish machine and maintains the cleanliness of the dish machine area.
- Operates a dish machine to wash dishes, glasses, cups, trays, silverware, and food service equipment.
- Sets up and cleans dish machine area; checks temperatures and soap dispensing levels.
- Stores clean equipment and utensils.
- Assists in maintaining preparation and service areas in a sanitary condition.
- Empties garbage and moves to dump site.
- Sweeps and mops floors.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Plans, implements, and monitors wellness and recreation programs to meet the specific needs of each and all residents. Ensures residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction. The Resident Programs Coordinator utilizes Brookdale mission and cornerstones, as well as the Optimum Life vision, for the foundation of their responsibilities.
- Plans, develops and implements creative and exciting Resident Programs to meet the individual needs and interests of the residents within the community as well as through outside trips and events; includes providing one-to-one programming for residents who cannot participate in a group setting.
- Responsible for meeting the Standards of Excellence for Resident Programs.
- Ensures Resident Programs’ mission and model are the foundation of community programs.
- Ensures resident welcome and engagement protocols are in place.
- Manages volunteer program, including recruitment, training, and supervising volunteers.
- Ensures daily, weekly and monthly calendar of events requirements are met.
- Ensures specialty programs are scheduled according to the Resident Program Annual Master Calendar.
- Ensures marketing, promoting and communicating materials are of professional quality.
- Ensures the Community environment (including equipment and supplies) supports a whole-person wellness culture for resident engagement.
- Coordinates the transportation of residents to and from events outside of the community, which may include driving a community motor vehicle.
- Ensures that Resident Programs meet all state, federal, and other regulations.
- Participates in the review of individual residents’ service plans and regularly documents resident program progress. Participate in discharge planning with other members of the management team.
- Monitors resident program budget, equipment, and supplies.
- Participates in annual resident satisfaction survey initiatives and addresses resident complaints and grievances.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties according to the established protocol. May also assist with disaster management efforts and activities during evacuations.
- May directly supervise resident program assistants and/or driver; may act in supervisory capacity in the absence of the executive director, as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale.
- Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system.
- Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents.
- Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales.
- Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products.
- Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them.
- Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident’s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks.
- Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins.
- Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community.
- May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents.
- Prepares written reports and communicates status of current success in a clear and concise manner.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides clinical expertise and support to Regional Directors, Executive Directors, RN Case Managers, Health and Wellness Directors, and staff nurses in our Assisted Living and/or Memory Care communites within an assigned territory. This includes health care activities, training and development of staff, and regulatory compliance issues.
- Responsible for the successful implementation and maintenance of corporate policies and procedures.
- Supports the implementation of health care services, policies and procedures in collaboration with Regional Directors, Executive Directors, RN Case Managers, and Health and Wellness Directors.
- Conducts regular quality audits through site visits and Standards and Expectations Walkthrough (SEW) audits of all health care areas to ensure compliance with Brookdale standards and state regulations, appropriate resident assessments, charges, and placement, appropriate staffing, staff training, and quality assurance. Reports information to Health and Wellness Director, Executive Director,
- Regional Director of Operations, and Divisional Director of Health Services and Quality.
- Provides clinical guidance to field staff, when necessary, to determine appropriateness for resident move-ins.
- Promotes problem solving for meeting resident needs and utilizing community resources and support systems.
- Provides guidance to Regional Directors and Executive Directors to identify providers of ancillary services and support.
- Participates in hiring, training, and mentoring RN Case Managers and Health and Wellness Directors.
- Analyzes resident and medication incident reports with Regional Director of Operations; assesses trends and assists with process improvement plans, with input from the Divisional Director of Health Services and Quality, as appropriate.
- Participates in process improvement initiatives as directed by the Divisional Director of Health Services and Quality or regional management.
- Analyzes various healthcare reports, trends, and move-outs to assist the Regional Director of Operations in process improvement efforts.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with nursing services as outlined in the personal service plans; promotes wellness, and administers medications and treatments in accordance with physicians' orders and within state licensure regulations.
- Assists in maintaining a physical, social and psychological environment in the best interests of residents.
- Monitors residents within state licensure regulations; may supervise and direct resident assistants where allowed by state licensure regulations.
- Monitors and assesses residents’ health and wellbeing; counsels residents as needed.
- Assists in writing service plans based on resident needs.
- Obtains and administers medication and treatments as prescribed by physician. Documents and reviews medication and treatment sheets for accuracy and compliance with physician orders, professional standards, federal and state regulations and company policy.
- Monitors responses to treatment plans. Possesses knowledge of medication interactions and notifies Resident Care Coordinator and Executive Director of any issues. Adheres to infection control policies and procedures.
- Counts controlled substances with off going nurse or resident assistant; secures and corrects reconciliation of controlled substances during shift.
- Ensures cleanliness and organization of medicine supply room and security of discontinued medicine in accordance with federal and state regulations and company policy.
- Assists with discharge process relevant to medication and treatment orders.
- Possesses knowledge of OSHA regulations and infection control standards.
- Follows policies and procedures to ensure resident safety.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Prepares and cooks meals for communities and maintains standards of kitchen cleanliness.
- Prepares all food according to the menu in a safe, sanitary manner under the direction of the dining services coordinator/manager.
- Ensures proper preparation, portioning, and serving of foods according to standardized recipes.
- Prepares quality food products according to standardized recipes and menus.
- Adheres to all safety and sanitation standards.
- Prepares food in a timely manner at specified meal times.
- Responds to community issues or concerns that may occur in the dining room.
- Follows departmental procedures including sanitation, safety, and cleaning schedules.
- Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
- Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.
- Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost.
- Suggests menu or recipe changes to utilize leftovers and other supplies.
- Cleans all food service equipment, kitchen and food storage areas.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Administers quality, skilled nursing care to patients on an intermittent basis in the home and in accordance with physician orders and the Plan of Care under the direction and supervision of a Registered Nurse and/or Director, Professional Services. Performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure the provision of quality patient care.
- Under the direction of a RN, provides patient care and identifies the physical, psychosocial, and environmental needs of patients.
- Verifies Plan of Care prior to each visit and provides care according to the physician’s orders, assessment data, established standards and guidelines and documents accordingly. Incorporates short and long term goals as established by the Plan of Care into nursing care, as evidenced by documentation in the nursing notes.
- Performs an ongoing assessment during each visit and documents data in patient medical records. Communicates significant findings, problems, or changes in the patient’s condition to the supervising RN and/or Director of Professional Services and the physician and documents all findings, communications and appropriate interventions. Documents nursing interventions including patient response.
- Assesses patient/caregiver’s knowledge of disease process, treatment regimen and/or medication administration. Provides basic and specialized teaching as ordered in the Plan of Care and based on the patient’s needs. Identifies and recommends other disciplines needed for quality care of the patient.
- Performs with current standards of practice and with the agency’s policies and procedures. Ensures that all nursing notes, supply logs/visit logs are accurate and turned into the office according to agency policy.
- Prioritizes patients’ schedules based on patient needs and provides services in an efficient, timely manner to all assigned patients. Demonstrates effective time management skills by completing patient assignments and documentation within projected time frames and arrives to appointments on schedule.
- Demonstrates knowledge of emergency procedures and responds appropriately.
- Demonstrates commitment, professional growth and competency. Attends scheduled meetings, in-services, workshops, etc.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides clients with assistance and companionship while recognizing clients’ individual needs and encourages independence.
- Assists clients with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages clients to do as much of their own care as possible.
- Serves meals to clients in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages clients to eat a proper diet and take adequate fluids while respecting the client's right to free choice. Records and reports changes in client's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for clients as described in the activity calendar. Encourages clients to socialize and participate in planned activities or programs and to develop friendships with other clients.
- Maintains clients' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication reminders as applicable; leisure activities; incidents and observations; reporting any changes in client's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each client, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist clients with medication as defined in medication procedure. Assists or supervises clients who self-administer medication. If allowed by state regulations, follows physician orders and state laws to administer medications to clients who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the clients. Performs general housekeeping following cleaning schedules for client laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to client requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each client, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a client.
- Attends and participates in required training.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides quick, efficient, and pleasant delivery of food to residents and guests, ensuring all quality standards of food and service are being met. Ensures good customer service, safety and proper handling of dishes, glassware, and utensils.
- Takes food orders, presents to kitchen staff and delivers meals to residents and guests in a proper and timely manner in accordance with department and company standards.
- Responds quickly to resident and guest requests. Interacts with guests in the dining room to ensure their satisfaction.
- Ensures accurate fulfillment of orders and checks food quality. Returns food that does not meet quality standards such as temperature, color, and doneness.
- Responds to community issues or concerns that may occur in the dining room. Reports issues/concerns to management immediately.
- Assists with the preparation and assembly of meals, in accordance with the menu and in a safe, sanitary manner under the direction of the Cook or Dining Services Coordinator/Manager as needed.
- Ensures proper preparation, portioning and serving of foods according to standardized recipes and menus.
- Follows departmental procedures including sanitation, safety and cleaning schedules.
- Labels and dates all food products in the refrigerator, freezer and food storage area and properly disposes of refuse.
Assists setting tables, removing dirty dishes, disposing of refuse and waste materials, and restocking inventory as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Prepares and cooks meals for communities and maintains standards of kitchen cleanliness.
- Prepares all food according to the menu in a safe, sanitary manner under the direction of the dining services coordinator/manager.
- Ensures proper preparation, portioning, and serving of foods according to standardized recipes.
- Prepares quality food products according to standardized recipes and menus.
- Adheres to all safety and sanitation standards.
- Prepares food in a timely manner at specified meal times.
- Responds to community issues or concerns that may occur in the dining room.
- Follows departmental procedures including sanitation, safety, and cleaning schedules.
- Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
- Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.
- Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost.
- Suggests menu or recipe changes to utilize leftovers and other supplies.
- Cleans all food service equipment, kitchen and food storage areas.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Assists in the coordination, direction and delivery of wellness and recreation programs to meet specific needs of each and all the residents. Ensures residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction. The Resident Programs Assistant utilizes Brookdale mission and cornerstones, as well as the Optimum Life vision, for the foundation of their responsibilities.
- Assists in the development and implementation of the Resident Programs standards of excellence.
- Provides hands-on involvement in programs for the majority of their scheduled time.
- Assists in the supervision, orientation, and planning of volunteers.
- Assists in the coordination of calendar events.
- Assists in the evaluation of the resident's wellness needs – exploring opportunities for resident engagement within the six dimension; purposeful, emotions, physical, spiritual, social, and intellectual.
- Assists in projecting monthly expenditures.
- Assists in ensuring specialty programs are scheduled according to the Resident Program Annual Master Calendar.
- Assists with marketing, promoting and communicating materials, helping to ensure professional quality.
- Assists in maintaining community environment (including equipment and supplies) that supports a whole-person wellness culture for resident engagement.
- Assists in ensuring resident welcome and engagement protocols are in place.
- Assists in keeping records and inventory of supplies.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Schedule: Part-time position, 15-20 hours. 2-3 afternoons/evenings during the week, every other weekend, alternating holidays.
1:30-5:30/1:30-8 weekdays
9:45-4:45 weekends
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Performs the general operating maintenance, service, and repair of the interior and exterior of the assigned community(s), in accordance with current federal, state, and local standards/regulations and company policies.
- Maintains scheduled and unscheduled maintenance on, but not limited to: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment.
- Performs general maintenance projects as scheduled or assigned, including installations and repairs involving plumbing and electrical equipment, carpentry work, painting, and equipment repair.
- Responds to maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs.
- Repairs and maintains vacated rooms in a timely manner. This includes painting walls and cleaning carpets.
- Ensures that walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained.
- Maintains positive communication with local fire marshal, building inspector, state elevator inspector, and any other jurisdictions governing the community.
- Repairs walls, floor coverings, doors, and wood work in the common areas of the community.
- Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.
- Documents safety issues as well as physical plan deficiencies related to local, county, state and federal guidelines. Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals and takes necessary precautions.
- Assess property damage and file property damage claims in accordance with company policy.
- Responds appropriately to management and/or community emergencies by assisting as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedures. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains resident’s records daily and in a timely manner and in accordance with company policy and procedure. This includes documentation related to medication distribution, leisure activities, incidents and observations, charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedures regarding incidents/accidents involving residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides quick, efficient, and pleasant delivery of food to residents and guests, ensuring all quality standards of food and service are being met. Ensures good customer service, safety and proper handling of dishes, glassware, and utensils.
- Takes food orders, presents to kitchen staff and delivers meals to residents and guests in a proper and timely manner in accordance with department and company standards.
- Responds quickly to resident and guest requests. Interacts with guests in the dining room to ensure their satisfaction.
- Ensures accurate fulfillment of orders and checks food quality. Returns food that does not meet quality standards such as temperature, color, and doneness.
- Responds to community issues or concerns that may occur in the dining room. Reports issues/concerns to management immediately.
- Assists with the preparation and assembly of meals, in accordance with the menu and in a safe, sanitary manner under the direction of the Cook or Dining Services Coordinator/Manager as needed.
- Ensures proper preparation, portioning and serving of foods according to standardized recipes and menus.
- Follows departmental procedures including sanitation, safety and cleaning schedules.
- Labels and dates all food products in the refrigerator, freezer and food storage area and properly disposes of refuse.
Assists setting tables, removing dirty dishes, disposing of refuse and waste materials, and restocking inventory as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Operates the dish machine and maintains the cleanliness of the dish machine area.
- Operates a dish machine to wash dishes, glasses, cups, trays, silverware, and food service equipment.
- Sets up and cleans dish machine area; checks temperatures and soap dispensing levels.
- Stores clean equipment and utensils.
- Assists in maintaining preparation and service areas in a sanitary condition.
- Empties garbage and moves to dump site.
- Sweeps and mops floors.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides quick, efficient, and pleasant delivery of food to residents and guests, ensuring all quality standards of food and service are being met. Ensures good customer service, safety and proper handling of dishes, glassware, and utensils.
- Takes food orders, presents to kitchen staff and delivers meals to residents and guests in a proper and timely manner in accordance with department and company standards.
- Responds quickly to resident and guest requests. Interacts with guests in the dining room to ensure their satisfaction.
- Ensures accurate fulfillment of orders and checks food quality. Returns food that does not meet quality standards such as temperature, color, and doneness.
- Responds to community issues or concerns that may occur in the dining room. Reports issues/concerns to management immediately.
- Assists with the preparation and assembly of meals, in accordance with the menu and in a safe, sanitary manner under the direction of the Cook or Dining Services Coordinator/Manager as needed.
- Ensures proper preparation, portioning and serving of foods according to standardized recipes and menus.
- Follows departmental procedures including sanitation, safety and cleaning schedules.
- Labels and dates all food products in the refrigerator, freezer and food storage area and properly disposes of refuse.
Assists setting tables, removing dirty dishes, disposing of refuse and waste materials, and restocking inventory as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Prepares and cooks meals for communities and maintains standards of kitchen cleanliness.
- Prepares all food according to the menu in a safe, sanitary manner under the direction of the dining services coordinator/manager.
- Ensures proper preparation, portioning, and serving of foods according to standardized recipes.
- Prepares quality food products according to standardized recipes and menus.
- Adheres to all safety and sanitation standards.
- Prepares food in a timely manner at specified meal times.
- Responds to community issues or concerns that may occur in the dining room.
- Follows departmental procedures including sanitation, safety, and cleaning schedules.
- Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
- Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.
- Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost.
- Suggests menu or recipe changes to utilize leftovers and other supplies.
- Cleans all food service equipment, kitchen and food storage areas.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents, while promoting the resident’s highest level of functioning, as directed by management. Assists in maintaining the resident’s environment in a safe and neat manner. Promotes quality services within community standards, State and Federal Regulations.
- Receives and communicates report to management on resident status at the beginning and end of each shift and as needed. Notifies the management of any changes in resident medical condition/status.
- Provides personal care to residents per their individualized plan of care.
- Documents all pertinent information regarding care as assigned.
- Prepares residents for meals and assists to and from the dining areas. Assists with set up and feeding of meals.
- Assists residents with toilet and incontinent care.
- Providing one on one private duty assistance.
- Keeps resident’s rooms neat and clean.
- Performs clinical procedures according to community policy.
- Performs vital signs, B/Ps, weights and other trained procedures as directed by management.
- Completes prevention and restorative care that includes but not limited to PROM, AROM, ambulation, transferring, bathing, grooming, and all other ADL care.
- Maintains a working knowledge of Community policy & procedure pertinent to role.
- Participates actively in Interdisciplinary Team Process including completing assessments and documentation as assigned. Attends care plan meetings as assigned. Acts as resident advocate.
- Communicates effectively with the residents, families, visitors, members of the health care team, and other disciplines.
- Actively participates in Community Quality Assurance Performance Improvement Program.
- Maintains education development to include attending ongoing education development to maintain compliance with State and Federal Regulations and current knowledge of resident care practices.
- Maintains resident confidentiality.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Performs evaluations and assessments, administers treatments and screenings, and documents services. Assists patients in reaching their maximum level of performance and provides plan of care.
- Optimizes the physical abilities and skills of patients by performing or supervising therapy staff in the following activities: initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate.
- Establishes individual patient schedules in conjunction with other team members.
- Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals. Confers formally and informally with the physician and other team members in coordinating the total rehabilitation program of the patient.
- Coordinates treatment plan with patient, family and other team members. Implements and conducts treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician orders. Adapts treatment to meet the individual needs of the patient.
- Develops appropriate home program to maintain and enhance the performance of the patient in his/her own environment.
- Documents results of patient’s assessment, treatment, follow-up and termination of services.
- Provides/recommends/fabricates adaptive devices, orthotics or prosthetics. Trains patient, family and appropriate staff in the use or application of the device, orthotic or prosthetic.
- Refers patients for treatment to Certified Occupational Therapy Assistants (COTA) by completing evaluation and initial plan of treatment and communicating necessary and sufficient information. Supervises and directs COTA in the implementation of the treatment plan.
- Reviews the quality and appropriateness of the total services delivered and of individual occupational therapy programs for effectiveness and efficiency, using predetermined criteria. Submits billing, payroll and expense documentation in an accurate and timely manner. Assists in the collection of statistics as directed.
- Adheres to Brookdale Healthcare Services policies and procedures. Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional.
- Assumes responsibility for ongoing continuing education and professional development. Attends in-service training as well as provides education to members of the patient care team and members of the community.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered life enrichment programs while engaging residents in meaningful and purposeful programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensure resident habits, historical routines and preferences are honored in the provision of care and programming.
- Designs a 7 day a week person centered program that is exciting and creative and meets the needs and interests of the individual residents. Promotes and engages residents in the 6 dimensions of Optimum Life – purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small group programming for residents who cannot participate in a large group setting.
- Ensures life enrichment programs are in compliance with Brookdale Excellence Standards Tool (BEST) standards, state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards.
- Leads programs with the residents daily and coordinates the programming assignments of associates, volunteers and entertainment.
- Coordinates volunteer program. Follows and manages volunteer guidelines.
- Completes program documentation, as required by Brookdale standards or state requirements
- Plans, coordinates, appropriately decorates, and participates in special events at the community including holidays, signature programs, family socials, educational and marketing events.
- Plans and schedules programming events outside the community, which may include driving a community motor vehicle.
- Acts as a resource for associates and families coping with the changes dementia causes and knowledge of Alzheimer’s disease and other dementias.
- Collaborates in the education of associates regarding dementia care including how to lead programs on an ongoing basis. This includes facilitating dementia focused in-services, computer based and situation specific training.
- Communicates positively with residents, families, and community professionals regarding Brookdale’s Clare Bridge program and its benefits. Communicates with families regarding residents’ personal needs and successes.
- Reports changes in residents’ overall health to clinical partner, including changes in behavior; takes actions to address concerns in a timely manner and collaborates with the team in identifying interventions to address behavioral expressions.
- Participates, maintains and monitors department quality improvement tools including the (BEST), budget and supplies as assigned by the Executive Director.
- Supports and partners with leadership in organizing the National Walk to End Alzheimer’s
team in the community or local area.
- Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. Has completed training and qualifications based on state regulations to ensure service quality is maintained in accordance with Clare Bridge Program standards.
- May directly supervise Clare Bridge Program Assistants; may act in supervisory capacity in absence of Manager or Executive Director. Assists Manager/Director/ED with hiring, training, and evaluating Clare Bridge Program Assistants.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Administers quality, skilled nursing care to patients on an intermittent basis in the home and in accordance with physician orders and the Plan of Care under the direction and supervision of a Registered Nurse and/or Director, Professional Services. Performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure the provision of quality patient care.
- Under the direction of a RN, provides patient care and identifies the physical, psychosocial, and environmental needs of patients.
- Verifies Plan of Care prior to each visit and provides care according to the physician’s orders, assessment data, established standards and guidelines and documents accordingly. Incorporates short and long term goals as established by the Plan of Care into nursing care, as evidenced by documentation in the nursing notes.
- Performs an ongoing assessment during each visit and documents data in patient medical records. Communicates significant findings, problems, or changes in the patient’s condition to the supervising RN and/or Director of Professional Services and the physician and documents all findings, communications and appropriate interventions. Documents nursing interventions including patient response.
- Assesses patient/caregiver’s knowledge of disease process, treatment regimen and/or medication administration. Provides basic and specialized teaching as ordered in the Plan of Care and based on the patient’s needs. Identifies and recommends other disciplines needed for quality care of the patient.
- Performs with current standards of practice and with the agency’s policies and procedures. Ensures that all nursing notes, supply logs/visit logs are accurate and turned into the office according to agency policy.
- Prioritizes patients’ schedules based on patient needs and provides services in an efficient, timely manner to all assigned patients. Demonstrates effective time management skills by completing patient assignments and documentation within projected time frames and arrives to appointments on schedule.
- Demonstrates knowledge of emergency procedures and responds appropriately.
- Demonstrates commitment, professional growth and competency. Attends scheduled meetings, in-services, workshops, etc.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents, while promoting the resident’s highest level of functioning, as directed by management. Assists in maintaining the resident’s environment in a safe and neat manner. Promotes quality services within community standards, State and Federal Regulations.
- Receives and communicates report to management on resident status at the beginning and end of each shift and as needed. Notifies the management of any changes in resident medical condition/status.
- Provides personal care to residents per their individualized plan of care.
- Documents all pertinent information regarding care as assigned.
- Prepares residents for meals and assists to and from the dining areas. Assists with set up and feeding of meals.
- Assists residents with toilet and incontinent care. Makes incontinent checks at least every 2 hours and provides incontinent care as needed.
- Makes room checks and verifies resident location at least every 2 hours.
- Keeps resident’s rooms neat and clean.
- Performs clinical procedures according to community policy.
- Performs vital signs, B/Ps, weights and other trained procedures as directed by management.
- Completes prevention and restorative care that includes but not limited to PROM, AROM, ambulation, transferring, bathing, grooming, and all other ADL care.
- Maintains a working knowledge of Community policy & procedure pertinent to role.
- Assists in turning, positioning, and repositioning of residents.
- Participates actively in Interdisciplinary Team Process including completing assessments and documentation as assigned. Attends care plan meetings as assigned. Acts as resident advocate.
- Communicates effectively with the residents, families, visitors, members of the health care team, and other disciplines.
- Actively participates in Community Quality Assurance Performance Improvement Program.
- Maintains education development to include attending ongoing education development to maintain compliance with State and Federal Regulations and current knowledge of resident care practices.
- Maintains resident confidentiality.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under limited supervision, greets visitors at community’s front reception desk. Represents community to visitors and callers in a professional, pleasant and courteous manner; ensures their questions and needs are directed to the appropriate person.
- Greets all visitors entering facility in a courteous, warm and professional manner. May provide drinks and other comfort amenities, as deemed appropriate, while waiting. Ensures that guests sign guest sheets and locates correct resident or party to escort visitors, answer questions, etc. Notifies residents of visitors and obtains directions regarding their desires on receiving guests and handles them accordingly.
- Promotes positive image of community and serves as ambassador of community to visitors. May answer general questions regarding community to potential residents and inquiring families. Provides informational brochures and packets as requested. Ensures proper referrals to marketing staff.
- Receives incoming phone calls and directs to proper residents and staff. Maintains and updates log of emergency phone numbers. Also maintains contact information for residents and staff.
- Receives all mail for community and residents; sorts and delivers to mail locations appropriately. Collects outgoing packages and mail; ensures their proper handling, charging and collection by postal and shipping companies. Delivers newspapers, waters plants, straightens office and lobby, and prepares refreshments.
- May check visitors into guest suites and ensures that questions are answered and access is granted.
- May call for transportation as requested by residents. Maintains logs on resident check in lights and visual check in. Alerts staff when residents may not appear as expected.
- May routinely perform basic typing, filing and clerical work as requested. Maintains community resident rosters and other community information as requested. May update birthday lists and complete card mailings.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. hurricanes, etc.)
- May assist Executive Director in community admissions and discharges. Assists in the maintenance of resident and employee files.
- May take prospective residents and/or their families on tours of the community when marketing and administrative personnel are not available.
- Maintains confidentiality and discretion when dealing with sensitive information (Business, Resident, Employee, Medical Records, etc.).
- May assist the Activity Director and/or others as necessary in promoting activities with residents in the lobby.
- Promotes and encourages residents to participate in such activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under supervision, cleans, polishes, and sanitizes gathering and public spaces including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Cleans residents’ apartments on a weekly basis or as needed. In addition, interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
- Cleans floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors and ensures their removal as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting.
- Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling.
- Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures that water marks are removed from fixtures.
- Visits assigned residences to perform basic apartment cleaning of bathroom fixtures and floors. Wipes surfaces in kitchen and ensures that appliances are clean. Vacuums and feather dusts surfaces in apartment. Avoids disturbing residents’ belongings and respects privacy. Removes linens from bed and returns to resident for cleaning. Makes beds with clean linens according to resident’s preferences. Logs cleaning activities as required by procedures.
- Interacts with residents in a friendly manner, providing meaningful attention. Communicates concerns with resident’s health to management as appropriate.
- Attends and participates in in-service educational classes, on-the-job training programs, etc., as scheduled or directed.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under limited supervision, greets visitors at community’s front reception desk. Represents community to visitors and callers in a professional, pleasant and courteous manner; ensures their questions and needs are directed to the appropriate person.
- Greets all visitors entering facility in a courteous, warm and professional manner. May provide drinks and other comfort amenities, as deemed appropriate, while waiting. Ensures that guests sign guest sheets and locates correct resident or party to escort visitors, answer questions, etc. Notifies residents of visitors and obtains directions regarding their desires on receiving guests and handles them accordingly.
- Promotes positive image of community and serves as ambassador of community to visitors. May answer general questions regarding community to potential residents and inquiring families. Provides informational brochures and packets as requested. Ensures proper referrals to marketing staff.
- Receives incoming phone calls and directs to proper residents and staff. Maintains and updates log of emergency phone numbers. Also maintains contact information for residents and staff.
- Receives all mail for community and residents; sorts and delivers to mail locations appropriately. Collects outgoing packages and mail; ensures their proper handling, charging and collection by postal and shipping companies. Delivers newspapers, waters plants, straightens office and lobby, and prepares refreshments.
- May check visitors into guest suites and ensures that questions are answered and access is granted.
- May call for transportation as requested by residents. Maintains logs on resident check in lights and visual check in. Alerts staff when residents may not appear as expected.
- May routinely perform basic typing, filing and clerical work as requested. Maintains community resident rosters and other community information as requested. May update birthday lists and complete card mailings.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. hurricanes, etc.)
- May assist Executive Director in community admissions and discharges. Assists in the maintenance of resident and employee files.
- May take prospective residents and/or their families on tours of the community when marketing and administrative personnel are not available.
- Maintains confidentiality and discretion when dealing with sensitive information (Business, Resident, Employee, Medical Records, etc.).
- May assist the Activity Director and/or others as necessary in promoting activities with residents in the lobby.
- Promotes and encourages residents to participate in such activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Responsible for the day-to-day management of Brookdale’s nursing staff within assigned community(s).
- Participates in developing, maintaining and updating written policies and procedures that govern the day-to-day functions of the assigned Nursing Unit. Ensures Nursing Department’s Procedure Manuals contain all revisions and updates. Ensures that the staff assigned has been trained on any revisions or updates.
- Assists Director of Nursing (DON) in developing methods for coordinating nursing with other resident services to ensure the continuity of resident care.
- Ensures nursing personnel are in compliance with duties outlined in his/her job description and state/federal regulations. Assists the DON in developing current and comprehensive departmental job descriptions. Ensures that reference materials are current.
- Makes daily rounds to ensure all personnel are performing work assignments in accordance with acceptable nursing standards. Report findings to the DON.
- Reviews nursing notes for completeness; makes sure they are descriptive of the nursing care being provided and reflect the resident’s response to the care.
- Monitors medication passes and treatment schedules to ensure medications are being administered as ordered and treatments are provided as scheduled. Authorizes the use of restraints when necessary and in accordance with the company’s established policies and procedures.
- Performs administrative duties directed by DON, including completion of medical forms, reports, charting, etc.
- Participates in surveys and inspections made by authorized government agencies.
- Participates in the development, implementation, and updating of the departmental Quality Assurance Program. Participates in the development, implementation and updating of a comprehensive Residents’ Discharge Plan. Serves as Discharge Planning Coordinator.
- In the absence of the DON, serves and participates in, and attends various committees as assigned. Assists the DON in evaluating and implementing recommendations from established committees.
- Assists the DON in determining departmental staffing needs with recruiting, training, etc.; ensures appropriate staffing levels are maintained. Assists in developing and implementing departmental organization structure.
- Participates in the development, planning, conducting and scheduling of in-service training classes that provide instruction on nursing protocols, and state/federal regulations; ensures a well-educated staff.
- Assists in the development and implementation of a nursing orientation program for new staff to the department.
- Participates in interviewing and selecting residents for admission. Informs staff of new admissions, their expected arrival, room assignment and other related information. Greets new residents upon arrival.
- Provides DON with information relative to nursing needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedures. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains resident’s records daily and in a timely manner and in accordance with company policy and procedure. This includes documentation related to medication distribution, leisure activities, incidents and observations, charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedures regarding incidents/accidents involving residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with nursing services as outlined in the personal service plans; promotes wellness, and administers medications and treatments in accordance with physicians' orders and within state licensure regulations.
- Assists in maintaining a physical, social and psychological environment in the best interests of residents.
- Monitors residents within state licensure regulations; may supervise and direct resident assistants where allowed by state licensure regulations.
- Monitors and assesses residents’ health and wellbeing; counsels residents as needed.
- Assists in writing service plans based on resident needs.
- Obtains and administers medication and treatments as prescribed by physician. Documents and reviews medication and treatment sheets for accuracy and compliance with physician orders, professional standards, federal and state regulations and company policy.
- Monitors responses to treatment plans. Possesses knowledge of medication interactions and notifies Resident Care Coordinator and Executive Director of any issues. Adheres to infection control policies and procedures.
- Counts controlled substances with off going nurse or resident assistant; secures and corrects reconciliation of controlled substances during shift.
- Ensures cleanliness and organization of medicine supply room and security of discontinued medicine in accordance with federal and state regulations and company policy.
- Assists with discharge process relevant to medication and treatment orders.
- Possesses knowledge of OSHA regulations and infection control standards.
- Follows policies and procedures to ensure resident safety.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides quick, efficient, and pleasant delivery of food to residents and guests, ensuring all quality standards of food and service are being met. Ensures good customer service, safety and proper handling of dishes, glassware, and utensils.
- Takes food orders, presents to kitchen staff and delivers meals to residents and guests in a proper and timely manner in accordance with department and company standards.
- Responds quickly to resident and guest requests. Interacts with guests in the dining room to ensure their satisfaction.
- Ensures accurate fulfillment of orders and checks food quality. Returns food that does not meet quality standards such as temperature, color, and doneness.
- Responds to community issues or concerns that may occur in the dining room. Reports issues/concerns to management immediately.
- Assists with the preparation and assembly of meals, in accordance with the menu and in a safe, sanitary manner under the direction of the Cook or Dining Services Coordinator/Manager as needed.
- Ensures proper preparation, portioning and serving of foods according to standardized recipes and menus.
- Follows departmental procedures including sanitation, safety and cleaning schedules.
- Labels and dates all food products in the refrigerator, freezer and food storage area and properly disposes of refuse.
Assists setting tables, removing dirty dishes, disposing of refuse and waste materials, and restocking inventory as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with marketing and business plans to include managing sales process and completing all activities required for a sale. Represents the community and increases awareness through participation in outside events. Coordinates with the business development coordinator/director in their efforts to generate referrals or manages this activity in the absence of business development associates. Assist management with resident retention. Partners with management to develop and execute marketing plans and achieve community occupancy goals.
- Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans. Utilizes established sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.
- Manages the sales process by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about the community's services and programs. Responds promptly to every telephone call, email and Internet or in-person inquiry. Completes weekly follow-up calls, letters, and tours as defined by the community marketing plan.
- Coordinates and completes all activities needed for a sale and converts deposits to move-ins, including, but not limited to, visiting the prospect's home, health care providers, or other locations to conduct initial assessments or sales presentations and ensuring that the required forms are completed by the prospect, his/her physician and family prior to the move in.
- Keeps management and other key associates abreast of the status of all prospective move-ins. Tracks and records pre-residency steps to facilitate communication.
- Coordinates with the business development coordinator/director on a weekly basis regarding business development efforts to meet or exceed the established goals for professional leads as set by the community marketing plan. Contacts local sources including legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts that are not part of the business development coordinator/director referral contacts. Manages the business development activities noted above in the absence of business development associates.
- Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about community services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups.
- Effectively manages community inventory and looks for opportunities for increasing revenue and creating other revenue streams.
- Represents the community and increases awareness through participation in outside events, professional groups, and community involvement in the local market. Uses relevant community knowledge and research to plan, coordinate, and implement monthly prospect and/or referral source activities and events as specified by management and the community marketing plan. Follow up and executes sales process with all leads from events.
- Assists management with resident retention through new resident welcome events, resident referral programs, outside community visits to current hospitalized residents, and other programs as outlined in the marketing plan or by the Regional Sales & Marketing Manager.
- Partners with management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, fliers, press releases and other forms of media that promote community services.
- Monitors conversion ratios regarding sales performance and business development calls to direct referral sources and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to management.
- Maintains working knowledge of lead management systems and uses them to maximize sales effectiveness. Inputs all sales and marketing activities in a timely manner and according to systems standards.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with marketing and business plans to include managing sales process and completing all activities required for a sale. Represents the community and increases awareness through participation in outside events. Coordinates with the business development coordinator/director in their efforts to generate referrals or manages this activity in the absence of business development associates. Assist management with resident retention. Partners with management to develop and execute marketing plans and achieve community occupancy goals.
- Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans. Utilizes established sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.
- Manages the sales process by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about the community's services and programs. Responds promptly to every telephone call, email and Internet or in-person inquiry. Completes weekly follow-up calls, letters, and tours as defined by the community marketing plan.
- Coordinates and completes all activities needed for a sale and converts deposits to move-ins, including, but not limited to, visiting the prospect's home, health care providers, or other locations to conduct initial assessments or sales presentations and ensuring that the required forms are completed by the prospect, his/her physician and family prior to the move in.
- Keeps management and other key associates abreast of the status of all prospective move-ins. Tracks and records pre-residency steps to facilitate communication.
- Coordinates with the business development coordinator/director on a weekly basis regarding business development efforts to meet or exceed the established goals for professional leads as set by the community marketing plan. Contacts local sources including legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts that are not part of the business development coordinator/director referral contacts. Manages the business development activities noted above in the absence of business development associates.
- Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about community services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups.
- Effectively manages community inventory and looks for opportunities for increasing revenue and creating other revenue streams.
- Represents the community and increases awareness through participation in outside events, professional groups, and community involvement in the local market. Uses relevant community knowledge and research to plan, coordinate, and implement monthly prospect and/or referral source activities and events as specified by management and the community marketing plan. Follow up and executes sales process with all leads from events.
- Assists management with resident retention through new resident welcome events, resident referral programs, outside community visits to current hospitalized residents, and other programs as outlined in the marketing plan or by the Regional Sales & Marketing Manager.
- Partners with management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, fliers, press releases and other forms of media that promote community services.
- Monitors conversion ratios regarding sales performance and business development calls to direct referral sources and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to management.
- Maintains working knowledge of lead management systems and uses them to maximize sales effectiveness. Inputs all sales and marketing activities in a timely manner and according to systems standards.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services.
- Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Responsible for the planning, coordination, and delivery of quality interdisciplinary home health care services, ensuring compliance to federal/state standards and clinical best practices.
- Supervises, monitors, and ensures competencies and performance of assigned home health care team(s) and ensures the delivery of quality home health services.
- Supervises ongoing case management of all patients ensuring an accurate evaluation and treatment plan, maintaining our quality model, and utilizing services appropriately to achieve optimal outcomes.
- Provides clinical oversight for home health patients within assigned team(s).
- Reviews electronically submitted documentation and provides feedback to clinicians regarding deficiencies or OASIS corrections (with feedback from Quality Review Specialist) to ensure the medical records reflect compliance with medical necessity, homebound status, and visit utilization and are supported by individual patient assessment/ documentation support and transition (discharge) planning.
- Reviews agency assigned team outcome data, participates in and facilitates improvement activities for agency outcomes performance.
- Reviews patient schedules to ensure appropriate coordination of care and clinical needs and ensures efficiency of clinical associates.
- Works directly with the assigned home health care team with the ongoing implementation of approved work methods, patient care model, and procedures that reflect elements essential to rendering high quality care.
- Maintains ongoing communication regarding patient care with physicians, referral sources, caregivers, patients, community management, and associates to facilitate coordination of care.
- Coordinates case conference with clinical team ensuring quality care of patients as evidenced by supporting documentation.
- Serves as an educator and mentor for assigned home health care team regarding home health documentation, including addressing deficiencies in clinical documentation, inconsistencies, clinical standards of care, and compliance.
- Assists with orientation of home health associates.
- Maintains effective and efficient ongoing communication with the Director of Clinical Services (DCS) related to patient care, physician relations, community relations, or other areas impacting agency quality performance.
- Participates in quality assurance and improvement program as established and led by the Director of Clinical Services and in partnership with the Quality Review Specialist.
- Provides performance feedback and coaching to direct report home health associates.
- Adheres to established confidentiality standards and HIPAA guidelines concerning community and patient information.
- Consistently demonstrates sound judgment in the day-to-day interactions with co-workers, management staff, and customers.
- Maintains positive relationships and rapport with co-workers and community associates.
- Assists the DCS/ADCS in maintaining the agency in a state of survey readiness at all times.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under supervision, cleans, polishes, and sanitizes gathering and public spaces including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Cleans residents’ apartments on a weekly basis or as needed. In addition, interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
- Cleans floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors and ensures their removal as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting.
- Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling.
- Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures that water marks are removed from fixtures.
- Visits assigned residences to perform basic apartment cleaning of bathroom fixtures and floors. Wipes surfaces in kitchen and ensures that appliances are clean. Vacuums and feather dusts surfaces in apartment. Avoids disturbing residents’ belongings and respects privacy. Removes linens from bed and returns to resident for cleaning. Makes beds with clean linens according to resident’s preferences. Logs cleaning activities as required by procedures.
- Interacts with residents in a friendly manner, providing meaningful attention. Communicates concerns with resident’s health to management as appropriate.
- Attends and participates in in-service educational classes, on-the-job training programs, etc., as scheduled or directed.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Plans, implements, and monitors wellness and recreation programs to meet the specific needs of each and all residents. Ensures residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction. The Resident Programs Coordinator utilizes Brookdale mission and cornerstones, as well as the Optimum Life vision, for the foundation of their responsibilities.
- Plans, develops and implements creative and exciting Resident Programs to meet the individual needs and interests of the residents within the community as well as through outside trips and events; includes providing one-to-one programming for residents who cannot participate in a group setting.
- Responsible for meeting the Standards of Excellence for Resident Programs.
- Ensures Resident Programs’ mission and model are the foundation of community programs.
- Ensures resident welcome and engagement protocols are in place.
- Manages volunteer program, including recruitment, training, and supervising volunteers.
- Ensures daily, weekly and monthly calendar of events requirements are met.
- Ensures specialty programs are scheduled according to the Resident Program Annual Master Calendar.
- Ensures marketing, promoting and communicating materials are of professional quality.
- Ensures the Community environment (including equipment and supplies) supports a whole-person wellness culture for resident engagement.
- Coordinates the transportation of residents to and from events outside of the community, which may include driving a community motor vehicle.
- Ensures that Resident Programs meet all state, federal, and other regulations.
- Participates in the review of individual residents’ service plans and regularly documents resident program progress. Participate in discharge planning with other members of the management team.
- Monitors resident program budget, equipment, and supplies.
- Participates in annual resident satisfaction survey initiatives and addresses resident complaints and grievances.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties according to the established protocol. May also assist with disaster management efforts and activities during evacuations.
- May directly supervise resident program assistants and/or driver; may act in supervisory capacity in the absence of the executive director, as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with nursing services as outlined in the personal service plans; promotes wellness, and administers medications and treatments in accordance with physicians' orders and within state licensure regulations.
- Assists in maintaining a physical, social and psychological environment in the best interests of residents.
- Monitors residents within state licensure regulations; may supervise and direct resident assistants where allowed by state licensure regulations.
- Monitors and assesses residents’ health and wellbeing; counsels residents as needed.
- Assists in writing service plans based on resident needs.
- Obtains and administers medication and treatments as prescribed by physician. Documents and reviews medication and treatment sheets for accuracy and compliance with physician orders, professional standards, federal and state regulations and company policy.
- Monitors responses to treatment plans. Possesses knowledge of medication interactions and notifies Resident Care Coordinator and Executive Director of any issues. Adheres to infection control policies and procedures.
- Counts controlled substances with off going nurse or resident assistant; secures and corrects reconciliation of controlled substances during shift.
- Ensures cleanliness and organization of medicine supply room and security of discontinued medicine in accordance with federal and state regulations and company policy.
- Assists with discharge process relevant to medication and treatment orders.
- Possesses knowledge of OSHA regulations and infection control standards.
- Follows policies and procedures to ensure resident safety.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Plans, implements, and monitors wellness and recreation programs to meet the specific needs of each and all residents. Ensures residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction. The Resident Programs Coordinator utilizes Brookdale mission and cornerstones, as well as the Optimum Life vision, for the foundation of their responsibilities.
- Plans, develops and implements creative and exciting Resident Programs to meet the individual needs and interests of the residents within the community as well as through outside trips and events; includes providing one-to-one programming for residents who cannot participate in a group setting.
- Responsible for meeting the Standards of Excellence for Resident Programs.
- Ensures Resident Programs’ mission and model are the foundation of community programs.
- Ensures resident welcome and engagement protocols are in place.
- Manages volunteer program, including recruitment, training, and supervising volunteers.
- Ensures daily, weekly and monthly calendar of events requirements are met.
- Ensures specialty programs are scheduled according to the Resident Program Annual Master Calendar.
- Ensures marketing, promoting and communicating materials are of professional quality.
- Ensures the Community environment (including equipment and supplies) supports a whole-person wellness culture for resident engagement.
- Coordinates the transportation of residents to and from events outside of the community, which may include driving a community motor vehicle.
- Ensures that Resident Programs meet all state, federal, and other regulations.
- Participates in the review of individual residents’ service plans and regularly documents resident program progress. Participate in discharge planning with other members of the management team.
- Monitors resident program budget, equipment, and supplies.
- Participates in annual resident satisfaction survey initiatives and addresses resident complaints and grievances.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties according to the established protocol. May also assist with disaster management efforts and activities during evacuations.
- May directly supervise resident program assistants and/or driver; may act in supervisory capacity in the absence of the executive director, as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents, while promoting the resident’s highest level of functioning, as directed by management. Assists in maintaining the resident’s environment in a safe and neat manner. Promotes quality services within community standards, State and Federal Regulations.
- Receives and communicates report to management on resident status at the beginning and end of each shift and as needed. Notifies the management of any changes in resident medical condition/status.
- Provides personal care to residents per their individualized plan of care.
- Documents all pertinent information regarding care as assigned.
- Prepares residents for meals and assists to and from the dining areas. Assists with set up and feeding of meals.
- Assists residents with toilet and incontinent care. Makes incontinent checks at least every 2 hours and provides incontinent care as needed.
- Makes room checks and verifies resident location at least every 2 hours.
- Keeps resident’s rooms neat and clean.
- Performs clinical procedures according to community policy.
- Performs vital signs, B/Ps, weights and other trained procedures as directed by management.
- Completes prevention and restorative care that includes but not limited to PROM, AROM, ambulation, transferring, bathing, grooming, and all other ADL care.
- Maintains a working knowledge of Community policy & procedure pertinent to role.
- Assists in turning, positioning, and repositioning of residents.
- Participates actively in Interdisciplinary Team Process including completing assessments and documentation as assigned. Attends care plan meetings as assigned. Acts as resident advocate.
- Communicates effectively with the residents, families, visitors, members of the health care team, and other disciplines.
- Actively participates in Community Quality Assurance Performance Improvement Program.
- Maintains education development to include attending ongoing education development to maintain compliance with State and Federal Regulations and current knowledge of resident care practices.
- Maintains resident confidentiality.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with nursing services as outlined in the personal service plans; promotes wellness, and administers medications and treatments in accordance with physicians' orders and within state licensure regulations.
- Assists in maintaining a physical, social and psychological environment in the best interests of residents.
- Monitors residents within state licensure regulations; may supervise and direct resident assistants where allowed by state licensure regulations.
- Monitors and assesses residents’ health and wellbeing; counsels residents as needed.
- Assists in writing service plans based on resident needs.
- Obtains and administers medication and treatments as prescribed by physician. Documents and reviews medication and treatment sheets for accuracy and compliance with physician orders, professional standards, federal and state regulations and company policy.
- Monitors responses to treatment plans. Possesses knowledge of medication interactions and notifies Resident Care Coordinator and Executive Director of any issues. Adheres to infection control policies and procedures.
- Counts controlled substances with off going nurse or resident assistant; secures and corrects reconciliation of controlled substances during shift.
- Ensures cleanliness and organization of medicine supply room and security of discontinued medicine in accordance with federal and state regulations and company policy.
- Assists with discharge process relevant to medication and treatment orders.
- Possesses knowledge of OSHA regulations and infection control standards.
- Follows policies and procedures to ensure resident safety.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Operates the dish machine and maintains the cleanliness of the dish machine area.
- Operates a dish machine to wash dishes, glasses, cups, trays, silverware, and food service equipment.
- Sets up and cleans dish machine area; checks temperatures and soap dispensing levels.
- Stores clean equipment and utensils.
- Assists in maintaining preparation and service areas in a sanitary condition.
- Empties garbage and moves to dump site.
- Sweeps and mops floors.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Performs the general operating maintenance, service, and repair of the interior and exterior of the assigned community(s), in accordance with current federal, state, and local standards/regulations and company policies.
- Maintains scheduled and unscheduled maintenance on, but not limited to: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment.
- Performs general maintenance projects as scheduled or assigned, including installations and repairs involving plumbing and electrical equipment, carpentry work, painting, and equipment repair.
- Responds to maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs.
- Repairs and maintains vacated rooms in a timely manner. This includes painting walls and cleaning carpets.
- Ensures that walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained.
- Maintains positive communication with local fire marshal, building inspector, state elevator inspector, and any other jurisdictions governing the community.
- Repairs walls, floor coverings, doors, and wood work in the common areas of the community.
- Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.
- Documents safety issues as well as physical plan deficiencies related to local, county, state and federal guidelines. Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals and takes necessary precautions.
- Assess property damage and file property damage claims in accordance with company policy.
- Responds appropriately to management and/or community emergencies by assisting as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.