- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

Under the supervision of a professional nurse, provides direct care to residents, which reflect Brookdale’s philosophy and standards of home health care. Assists in meeting the residents' individual needs while treating the resident with respect and dignity. - Assists residents with the activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the resident care/service plan. - Allows and encourages residents to do as much of their own care as possible. - Documents the delivery of quality care in the resident's clinical record. - Follows infection control and safety policies and guidelines. - Implements resident care that is accurately, timely and appropriately documented; maintains confidentiality at all times. - Maintains a clean, safe, and orderly environment for the residents. - Performs general housekeeping duties as assigned. - Responds promptly and positively to resident requests for assistance, including emergency pull cords. - Maintains consistent and concise lines of authority and responsibility with effective communication that promotes a positive working relationship with residents, families, and co-workers. - Identifies changes in resident status or needs and communicates to the nurse in a timely manner. - Participates in educational programs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.   - Develops standards for organization and supervision of dining services. - Maintains quality dining services within the prescribed budget. - Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals. - Oversees the food preparation and cooking, to ensure meals are prepared per company procedures. - Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed. - Prepares cleaning schedule, production worksheet and staff schedules. - Maintains inventory of food and nonfood items. - Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services. - Develops and directs cost control system; prepares and submits department budget to director. - Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed. - Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control. - Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

Assists residents in identifying appropriate resources in order to maintain their highest level of independence and satisfaction to include problem solving for health, social, and emotional needs and coordinating support services. May be required to supervise other staff positions. - In consultation with the Executive Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies. - Develops, oversees, markets and coordinates community resident services programs. - Implements orientation programs for new associates. - Monitors and oversees any outside care providers working at the community. - Assesses prospective residents for appropriateness of residency. - Coordinates new resident orientation processes to ensure a smooth transition and appropriate socialization activities. - Conducts family conferences to determine the amount of support services required to meet the resident’s needs. - Responds to emergencies, assesses situation, and alerts medical help when necessary. - Addresses and follows up on all resident concerns, incidents, and accident reports in a timely manner. - Contacts family members during times of emergency and other concern issues. - Communicates on a regular basis with health care providers to monitor and assess health conditions, safety issues, and the needs of all residents. - Communicates with other staff members concerning resident changes and building operation issues. - Prepares and monitors compliance with annual budget. - Develops and maintains a positive image with local community. May attend social and civic affairs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Job Summary In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Designs a 7 day a week person centered program that is engaging, creative and meets the needs and interests of the individual residents. Promotes and engages residents in the 7 domains of well-being programs in a dementia friendly structured environment; including sensory focused small group programming for residents who cannot participate in a larger group setting. - Develops a monthly calendar, in partnership with residents, based on residents’ shared interests. Ensures person centered special events and daily path programs are scheduled and executed as scheduled. - Ensures dementia care programs are in compliance with Brookdale Excellence Standards Tool (BEST), Divisional Dementia Care Site visit tool, state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and dementia care standards as assigned by the Executive Director. - Collaborates with community leadership educating & providing resources to families and associates regarding Alzheimer’s disease and other dementias. This includes how to engage residents and lead programs on an ongoing basis. This includes facilitating and coordinating dementia focused in-services and or events for families or computer based and situation specific training for associates including Understanding Alzheimer’s & Dementia Care (UADC), as required by Brookdale. - May provide direct supervision of Clare Bridge Program Assistant/s, as required by Executive Director, which includes assisting with hiring, coaching, and counseling program assistant associate and conducting the documenting corrective action, as needed. Completes job performance evaluations. May act in supervisory capacity in absence of Manager or Executive Director. - Collaborates with community leadership in planning, coordinating, appropriately decorating, and participating in special events including holidays, signature programs, National Walk to End Alzheimer’s, family socials, educational and marketing events. - Reports changes in residents’ overall health to clinical partner, including changes in behavior; takes actions to address concerns in a timely manner and collaborates with the team in exploring approaches and interventions to address behavioral expressions. - Oversees social media content to ensure alignment with Brookdale’s culture, brand, and social media guidance and Brookdale standards. - Plans and schedules programming events outside the community, which may include driving a community motor vehicle. - Maintains and adheres to department monthly budget and expense control and may manage volunteer program. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. Has completed training and qualifications based on state regulations to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor. 

- Our business office coordinators provide support to the community, which include accounts receivable, accounts payable, payroll and other human resources related duties. - You will also track community accounting changes, prepare and record all invoices for the community, assist with new hire documentation as well as organize and maintain personnel, resident, marketing and other files as needed. - An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or minimum of one to two years related experience and/or training; or equivalent combination of education and experience is preferred. Brookdale is an equal opportunity employer and a drug-free workplace.   

- Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners). - Assist the Engagement department as led by your Coordinator, Manager, or Director. - Build relationships with residents to cultivate person-centered engagement and bridge connections between residents. Brookdale is an equal opportunity employer and a drug-free workplace.    

Responsible for providing quality dining experiences by overseeing dining room staff and maintaining a pleasant and clean dining environment.   - Manages daily operations of dining room, room service, and convenience store, if applicable. - Assigns wait staff to designated sections and all staff to appropriate side work. Inspects work to ensure proper completion. - Ensures room service orders are delivered timely and properly. - Ensures smooth and timely opening and closing of the dining room. - Ensures an adequate number of service employees for each shift and ensures absences are covered. - Oversees resident billing of food services charges. - Assists in producing weekly schedules with budgetary guidelines for service staff. - Leads the training of all new dining room associates and conducts required on-going training sessions. - Provides supervision for special events. - May assist service staff during mealtime as needed. - May assist in greeting and seating residents and guests. - In consultation with the Dining Services Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies. - Maintains the resident request logbook and forwards these requests to the Chef and/or Food Service Director.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day clinical services of the community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.

- You will oversee full implementation of resident and family engagement’s overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community.  This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care. - Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community. - A Bachelor’s Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer’s disease and other dementias in a residential setting is required. Brookdale is an equal opportunity employer and a drug-free workplace.  

Under minimal supervision oversees the housekeeping staff.  Coordinates and performs housekeeping services to ensure a high standard of cleanliness both inside and outside the community.  Assists staff in completing housekeeping duties, as needed.   - Supervises housekeeping staff and coordinates staffing schedules to ensure the proper cleaning of offices, public areas, residences, and community grounds.  Conducts regular inspections of all resident and public areas. - Plans and schedules cleaning programs, including but not limited to annuals, move-in preparations, and carpet cleaning. - Monitors inventory levels, orders all equipment and supplies needed for department, and ensures the safe handling and storage of them. - Assists in scheduling and conducting training sessions and department meetings for housekeeping personnel. - Ensures staff is trained on the safe handling of cleaning chemicals in accordance with department guidelines and assures compliance with local, state, and federal safety standards, MSDS, OSHA, EPA and other applicable rules and regulations. - May assist with monitoring the budget for the housekeeping department. - Prepares resident charges/billing for housekeeping services when applicable. - Assists housekeeping staff with cleaning duties, including cleaning floors, restrooms, kitchens, resident apartments and other areas as needed. - Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  

Responsible for providing quality dining experiences by overseeing dining room staff and maintaining a pleasant and clean dining environment.   - Manages daily operations of dining room, room service, and convenience store, if applicable. - Assigns wait staff to designated sections and all staff to appropriate side work. Inspects work to ensure proper completion. - Ensures room service orders are delivered timely and properly. - Ensures smooth and timely opening and closing of the dining room. - Ensures an adequate number of service employees for each shift and ensures absences are covered. - Oversees resident billing of food services charges. - Assists in producing weekly schedules with budgetary guidelines for service staff. - Leads the training of all new dining room associates and conducts required on-going training sessions. - Provides supervision for special events. - May assist service staff during mealtime as needed. - May assist in greeting and seating residents and guests. - In consultation with the Dining Services Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies. - Maintains the resident request logbook and forwards these requests to the Chef and/or Food Service Director.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day clinical services of the community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.

Job Summary In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Designs a 7 day a week person centered program that is engaging, creative and meets the needs and interests of the individual residents. Promotes and engages residents in the 7 domains of well-being programs in a dementia friendly structured environment; including sensory focused small group programming for residents who cannot participate in a larger group setting. - Develops a monthly calendar, in partnership with residents, based on residents’ shared interests. Ensures person centered special events and daily path programs are scheduled and executed as scheduled. - Ensures dementia care programs are in compliance with Brookdale Excellence Standards Tool (BEST), Divisional Dementia Care Site visit tool, state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and dementia care standards as assigned by the Executive Director. - Collaborates with community leadership educating & providing resources to families and associates regarding Alzheimer’s disease and other dementias. This includes how to engage residents and lead programs on an ongoing basis. This includes facilitating and coordinating dementia focused in-services and or events for families or computer based and situation specific training for associates including Understanding Alzheimer’s & Dementia Care (UADC), as required by Brookdale. - May provide direct supervision of Clare Bridge Program Assistant/s, as required by Executive Director, which includes assisting with hiring, coaching, and counseling program assistant associate and conducting the documenting corrective action, as needed. Completes job performance evaluations. May act in supervisory capacity in absence of Manager or Executive Director. - Collaborates with community leadership in planning, coordinating, appropriately decorating, and participating in special events including holidays, signature programs, National Walk to End Alzheimer’s, family socials, educational and marketing events. - Reports changes in residents’ overall health to clinical partner, including changes in behavior; takes actions to address concerns in a timely manner and collaborates with the team in exploring approaches and interventions to address behavioral expressions. - Oversees social media content to ensure alignment with Brookdale’s culture, brand, and social media guidance and Brookdale standards. - Plans and schedules programming events outside the community, which may include driving a community motor vehicle. - Maintains and adheres to department monthly budget and expense control and may manage volunteer program. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. Has completed training and qualifications based on state regulations to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor. 

Job Summary Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. In alignment with Brookdale’s Resident and Family Engagement philosophy, assists in providing person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Supports the implementation of a person centered program to meet individual needs and interests of the residents. Assists in leading and engaging residents in the 7 domains of well-being programs – purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small groups for residents who cannot participate in a large group setting. - Assists the Program Manager or Coordinator in the review of individual resident’s service plans and completes program documentation, as required by Brookdale standards or state requirements. - Assists the program manager or coordinator in ensuring dementia care programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. - Assists in providing guidance and resource to associates on the importance of programming/engagement and other areas regarding the quality of life for residents. - Coordinates and participates in special events at the community including family socials, marketing/sales and open houses. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits. Communicates with families regarding residents’ personal needs and successes. - Assists Manager or Coordinator with meeting the department’s quality improvement initiatives including the Brookdale Excellence Standards Tool (BEST). - Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle. - Assists with volunteer program, including training and supervising volunteers. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.  

Plans, organizes, develops, and directs the overall operations of the Clinical Services Department in accordance with federal, state and local standards. Responsible and accountable for maintaining the highest degree of quality care at all times. - Directs, coordinates, and monitors nursing care delivery to assure safe, effective, and appropriate care. Ensures residents' rights are maintained at all times. - Oversees the assessment of comprehensive nursing needs of each resident using acceptable long term care assessment tools and according to state and federal time frames. Oversees the coordination of care plans for each resident. - Works with other team members to monitor day to day care levels of residents for quality assurance and to verify appropriate levels of care are established according to Medicare/Medicaid reimbursement levels. - Maintains care plans for each resident; monitors medication and treatment schedules; works with attending physicians to ensure care plans are followed; and provides direct care when required. - Establishes and implements Quality Assurance Performance Improvement Program for improved resident care, and quality of life programs according to company policies and as required by federal regulations. - Participates in Community Surveys completed by authorized government agencies. Monitors the community Quality Indicators and survey reports. Assists with the development of Success Plans of identified areas of opportunity. - Develops and implements a Clinical Services organizational structure. Determines staffing needs; recruits, selects, hires, and orients nursing staff/direct care personnel. Assists the Human Resource Director and Health Care Administrator with recruitment and selection of Clinical Services Associates. Completes associate performance evaluations and disciplinary action as needed. Delegates’ authority to supervisory/lead staff. - Reviews complaints and grievances filed by personnel and/or residents. Reports and investigates all allegations of abuse and/or misappropriation of resident property. Reports suspected or known violations of disclosure of resident protected health information. - Coordinates ancillary services. - Oversees the coordination of MDS to ensure timeliness of submissions. - Maintains the policy and procedures that govern day-to-day functions in the Clinical Services Department. Develops, implements, and ensures nursing standards and department operation standards meet or exceed federal and state regulatory requirements. Plans, develops, and implements the Clinical Systems in accordance with current rules, regulations, and guidelines that govern long term care. - Assists in preparing the nursing department’s budget; prepares monthly variance report; monitors equipment and supplies. Maintains Medicare/Medicaid reimbursements according to established categories. - Plans, develops, and implements safe practices for resident safety in accordance with state, federal, and OSHA regulations, and ensures that policies and procedures in regards to resident safety are followed by staff and by residents. Develops and implements safety standards and regulations for equipment, supplies, and resident care rooms. - Assists the Quality Improvement Nurse in establishing infection control and immunization processes, and in developing and delivering training programs to meet continuing education requirements. - Serves on and attends various committees of the community as appointed by the Health Care Administrator. Evaluates and implements recommendations from the various committees pertaining to Clinical Services. - Oversees, manages and delegates all roles and responsibilities of the Assistant Director of Clinical Services and the Quality Improvement Nurse, Clinical Services. - Completes other duties assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Job Summary In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Designs a 7 day a week person centered program that is engaging, creative and meets the needs and interests of the individual residents. Promotes and engages residents in the 7 domains of well-being programs in a dementia friendly structured environment; including sensory focused small group programming for residents who cannot participate in a larger group setting. - Develops a monthly calendar, in partnership with residents, based on residents’ shared interests. Ensures person centered special events and daily path programs are scheduled and executed as scheduled. - Ensures dementia care programs are in compliance with Brookdale Excellence Standards Tool (BEST), Divisional Dementia Care Site visit tool, state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and dementia care standards as assigned by the Executive Director. - Collaborates with community leadership educating & providing resources to families and associates regarding Alzheimer’s disease and other dementias. This includes how to engage residents and lead programs on an ongoing basis. This includes facilitating and coordinating dementia focused in-services and or events for families or computer based and situation specific training for associates including Understanding Alzheimer’s & Dementia Care (UADC), as required by Brookdale. - May provide direct supervision of Clare Bridge Program Assistant/s, as required by Executive Director, which includes assisting with hiring, coaching, and counseling program assistant associate and conducting the documenting corrective action, as needed. Completes job performance evaluations. May act in supervisory capacity in absence of Manager or Executive Director. - Collaborates with community leadership in planning, coordinating, appropriately decorating, and participating in special events including holidays, signature programs, National Walk to End Alzheimer’s, family socials, educational and marketing events. - Reports changes in residents’ overall health to clinical partner, including changes in behavior; takes actions to address concerns in a timely manner and collaborates with the team in exploring approaches and interventions to address behavioral expressions. - Oversees social media content to ensure alignment with Brookdale’s culture, brand, and social media guidance and Brookdale standards. - Plans and schedules programming events outside the community, which may include driving a community motor vehicle. - Maintains and adheres to department monthly budget and expense control and may manage volunteer program. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. Has completed training and qualifications based on state regulations to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor. 

Discover, write, manage, and collaborate to produce content for internal and external communications from initiation through completion. Lead project management for various communication-related initiatives. - Partner with videographer to produce videos and help schedule the studio. - Write scripts, find and develop stories. - Create and develop written, digital, and video content (for internal and external use). - Create newsroom content, edit site placement, and manage content distribution of Brookdale News site. - Support thought leadership via content creation and media coverage. - Work with team to execute targeted local PR efforts, support national coverage plans, and brand partnerships.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.   - Supervises direct care staff as delegated by manager/supervisor. - Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency). - Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care. - Manages on-call/after-hours business needs as assigned. - Effectively communicates all staffing shortages and additional staffing needs to supervisor. - Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices. - Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices - Responsible for completing review and reconciliation of billing on a weekly basis. - Ensures billing information is complete and correct prior to finalizing monthly resident billing. - Maintains positive relationships and rapport with co-workers, residents, family members and community personnel. - Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices. - Completes other duties as assigned. - Covers BAH cases in the event that care associates cannot be secured to provide services to client(s). - Manages on-call/after office hours and weekend’s business needs as assigned.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

- You will oversee full implementation of resident and family engagement’s overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community.  This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care. - Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community. - A Bachelor’s Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer’s disease and other dementias in a residential setting is required. Brookdale is an equal opportunity employer and a drug-free workplace.  

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects. - Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents. - Hire, train, and supervise at least one full-time associate to ensure all expectations are in place. - Facilitate, plan, collaborate, and partner between service lines (Independent Living, Assisted Living, Memory Care, and Skilled Nursing) to optimize a culture of engagement reaching all areas of the campus, where applicable. - Requires at least two years of direct experience with adults and leadership experience. A degree in a related field is preferred (therapeutic recreation, gerontology, health care, education or other related field).   Brookdale is an equal opportunity employer and a drug-free workplace.  

Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.   - Develops standards for organization and supervision of dining services. - Maintains quality dining services within the prescribed budget. - Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals. - Oversees the food preparation and cooking, to ensure meals are prepared per company procedures. - Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed. - Prepares cleaning schedule, production worksheet and staff schedules. - Maintains inventory of food and nonfood items. - Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services. - Develops and directs cost control system; prepares and submits department budget to director. - Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed. - Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control. - Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Job Summary Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. In alignment with Brookdale’s Resident and Family Engagement philosophy, assists in providing person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Supports the implementation of a person centered program to meet individual needs and interests of the residents. Assists in leading and engaging residents in the 7 domains of well-being programs – purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small groups for residents who cannot participate in a large group setting. - Assists the Program Manager or Coordinator in the review of individual resident’s service plans and completes program documentation, as required by Brookdale standards or state requirements. - Assists the program manager or coordinator in ensuring dementia care programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. - Assists in providing guidance and resource to associates on the importance of programming/engagement and other areas regarding the quality of life for residents. - Coordinates and participates in special events at the community including family socials, marketing/sales and open houses. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits. Communicates with families regarding residents’ personal needs and successes. - Assists Manager or Coordinator with meeting the department’s quality improvement initiatives including the Brookdale Excellence Standards Tool (BEST). - Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle. - Assists with volunteer program, including training and supervising volunteers. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.  

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Job Summary Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. In alignment with Brookdale’s Resident and Family Engagement philosophy, assists in providing person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Supports the implementation of a person centered program to meet individual needs and interests of the residents. Assists in leading and engaging residents in the 7 domains of well-being programs – purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small groups for residents who cannot participate in a large group setting. - Assists the Program Manager or Coordinator in the review of individual resident’s service plans and completes program documentation, as required by Brookdale standards or state requirements. - Assists the program manager or coordinator in ensuring dementia care programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. - Assists in providing guidance and resource to associates on the importance of programming/engagement and other areas regarding the quality of life for residents. - Coordinates and participates in special events at the community including family socials, marketing/sales and open houses. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits. Communicates with families regarding residents’ personal needs and successes. - Assists Manager or Coordinator with meeting the department’s quality improvement initiatives including the Brookdale Excellence Standards Tool (BEST). - Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle. - Assists with volunteer program, including training and supervising volunteers. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.  

Promotes, creates, develops, and maintains an environment that supports a culture of engagement based on Brookdale’s Engagement Philosophy. Creates and manages the community’s resident programs department, ensuring it uses a person-centered approach starting with positive perceptions of aging while building relationships and connections.   - Hires, trains, and supervises at least 2 full-time associates in accordance with Company policies. Is responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Makes decisions related to associate development, discipline, and termination, in partnership with Executive Director. - Develops and manages an innovative, continuous culture of engagement reflective of adults by leveraging engagement’s fundamental concepts and points of difference. - Cultivates person-centered engagement that is meaningful to the individual by working with resident engagement associates to learn and understand each resident’s unique interests and desires. Ensures programming incorporates elements of spontaneity daily, as appropriate, and associates looks for opportunities to bridge social connections and create friendships among residents. - Encourages and promotes purposeful opportunities for residents, both internally and externally. Networks with outside community resources to enrich the variety of opportunities available to residents. May be required to drive a community vehicle, when necessary, to ensure residents receive meaningful opportunities outside of the community. - Ensures resident experience and welcome protocols are implemented properly. - Provides subject matter expertise to the leadership team regarding engagement and quality of life for residents and associates. Promotes a culture of interdepartmental cooperation to lead to intentional prospect-resident connections. - Supports community operations by working to ensure associates are providing resident engagement opportunities to achieve the highest level of resident experience and satisfaction. - Collaborates and oversees Resident Engagement team’s plans and execution of special events at the community including, but not limited to, holiday, family, Friends for Life, educational, and other marketing events. - Oversees the development of the monthly programming calendar. Reviews and approves the calendar to ensure it is based on residents’ shared interests. Ensures Company initiatives and specialty programs are scheduled and executed as scheduled. - Ensures department is in compliance with the Brookdale Excellence Standards Tool (BEST) and appropriate state, federal, and other regulations related to resident programming and engagement.  - Maintains and adheres to department monthly budget and expense control while managing appropriate community vendor contracts. - Where applicable, manages volunteer program and fitness center. - Represents department in all community meetings, including but not limited to, Collaborative Care, All Associate, Leadership Team, and Care Planning. Participates in regional calls and trainings as required and ensures Resident Engagement associates participant when necessary. - Oversees social media content to ensure alignment with Brookdale’s culture, brand, and social media guidance and Brookdale standards. - Facilitates planning, collaboration, and partnership between service lines to optimize a culture of engagement reaching all areas of the campus, where applicable.   This job description represents an overview of the responsibilities for the above-referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Responsible for the day-to-day operational execution in support of an Executive Director within a larger community. Manages occupancy and monthly financial performance for the property. Maintains positive working relationships with all residents, resident family members, employees, and the business community. - Under direct supervision of an Executive Director, responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public. - Supervises, directs, and motivates staff. Maintains superior training and morale. Ensures training programs are effectively executed. - Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues. Administers annual resident satisfaction survey. - Executes renewal program with existing residents through a proactive program ensuring the highest renewal rate possible. - In conjunction with the Executive Director, develops annual operating and capital budgets. Maintains budget accountability to the Executive Director, aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction. - Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates with attention paid to consistency in the selection and retention of quality personnel. - Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence. - Maintains current departmental policies, procedures, and licenses in accordance with all requirements. - Fosters creativity among staff to deliver the highest quality and optimum services. Responsible for creating and maintaining an atmosphere of stability. Acts as a member of Resident Counsel. - Develops and maintains a positive image with community. Becomes active in social and civic affairs of the local community. Represents the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups. - Conducts department head meetings on a weekly basis. Conducts quarterly associate meetings to review safety on all aging issues and building issues. Conducts quarterly residential meetings. - Keeps current on competitive projects and programs in the market place. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.  

Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.   - Assists Manager with daily supervision of dining services associates. - Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. - Adheres to all safety and sanitation standards. - Plans daily menu for residents in accordance with company standards and procedures. - Assists in ensuring proper staffing coverage for each shift including making changes due to absences. - Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. - Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. - Oversees staff in absence of Manager. Provides supervision for special events. - In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. - Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Under the supervision of a professional nurse, provides direct care to residents, which reflect Brookdale’s philosophy and standards of home health care. Assists in meeting the residents' individual needs while treating the resident with respect and dignity. - Assists residents with the activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the resident care/service plan. - Allows and encourages residents to do as much of their own care as possible. - Documents the delivery of quality care in the resident's clinical record. - Follows infection control and safety policies and guidelines. - Implements resident care that is accurately, timely and appropriately documented; maintains confidentiality at all times. - Maintains a clean, safe, and orderly environment for the residents. - Performs general housekeeping duties as assigned. - Responds promptly and positively to resident requests for assistance, including emergency pull cords. - Maintains consistent and concise lines of authority and responsibility with effective communication that promotes a positive working relationship with residents, families, and co-workers. - Identifies changes in resident status or needs and communicates to the nurse in a timely manner. - Participates in educational programs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides clinical expertise and support to Regional Directors, Executive Directors, RN Case Managers, Health and Wellness Directors, and staff nurses. This includes health care activities, training and development of staff, and regulatory compliance issues. - Responsible for the successful implementation and maintenance of corporate policies and procedures. - Supports the implementation of health care services, policies and procedures in collaboration with Regional Directors, Executive Directors, RN Case Managers, and Health and Wellness Directors. - Conducts regular quality audits through site visits and Standards and Expectations Walkthrough (SEW) audits of all health care areas to ensure compliance with Brookdale standards and state regulations, appropriate resident assessments, charges, and placement, appropriate staffing, staff training, and quality assurance. Reports information to Health and Wellness Director, Executive Director, - Regional Director of Operations, and Divisional Director of Health Services and Quality. - Provides clinical guidance to field staff, when necessary, to determine appropriateness for resident move-ins. - Promotes problem solving for meeting resident needs and utilizing community resources and support systems. - Provides guidance to Regional Directors and Executive Directors to identify providers of ancillary services and support. - Participates in hiring, training, and mentoring RN Case Managers and Health and Wellness Directors. - Analyzes resident and medication incident reports with Regional Director of Operations; assesses trends and assists with process improvement plans, with input from the Divisional Director of Health Services and Quality, as appropriate. - Participates in process improvement initiatives as directed by the Divisional Director of Health Services and Quality or regional management. - Analyzes various healthcare reports, trends, and move-outs to assist the Regional Director of Operations in process improvement efforts. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community. - Provides direct supervision of resident care staff, which includes monitoring job performance, collaborating with community leadership on associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed. - Coordinates training and education of resident care staff on an ongoing basis. - Verifies all associate hours on time cards and weekly hours report. Completes nursing schedules to assure proper coverage to meet resident needs and according to budget. This includes arranging replacement staffing when necessary and maintaining clear records of all changes, requests and irregularities. - Observes residents health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment or significant incidences to Health and Wellness Director (or designee) in a timely manner. - Assists the Health and Wellness Director (or designee) in medication management, ordering medication from pharmacy and maintaining records as dictated in Brookdale Senior Living policies and procedures manual. Assures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards. - If within scope of practice, may administer medication to residents; may review capabilities of residents who self-administer medications on a regular basis (refer to state regulations regarding medication assistance and documentation). - Monitors staff in administration of medication, to include frequents audits of medication administration records (MAR). - Observes residents, records significant reactions, and notifies community leadership of resident's condition and reaction to drugs, treatments, and significant incidents. Responds promptly to all emergency calls from residents. - Communicates to families regarding resident's personal needs and achievements. Reminds families of need for scheduled physician, dental, or eye appointments. Assigns vital signs to associates and monitors compliance. Assures in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through. - Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families. - Participates in the maintenance of resident charts including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately. - Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by community leadership. - Performs daily, weekly and monthly safety and infection control checks of the home and grounds, assisting the community leadership for resident health and safety purposes. - Participates in community functions including family socials and open houses. Communicates with community professionals. - Shares on-call duties as required. Brookdale is an equal opportunity employer and a drug-free workplace.

- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. - Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. - May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.   

Job Summary Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. In alignment with Brookdale’s Resident and Family Engagement philosophy, assists in providing person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Supports the implementation of a person centered program to meet individual needs and interests of the residents. Assists in leading and engaging residents in the 7 domains of well-being programs – purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small groups for residents who cannot participate in a large group setting. - Assists the Program Manager or Coordinator in the review of individual resident’s service plans and completes program documentation, as required by Brookdale standards or state requirements. - Assists the program manager or coordinator in ensuring dementia care programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. - Assists in providing guidance and resource to associates on the importance of programming/engagement and other areas regarding the quality of life for residents. - Coordinates and participates in special events at the community including family socials, marketing/sales and open houses. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits. Communicates with families regarding residents’ personal needs and successes. - Assists Manager or Coordinator with meeting the department’s quality improvement initiatives including the Brookdale Excellence Standards Tool (BEST). - Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle. - Assists with volunteer program, including training and supervising volunteers. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.  

The Senior Financial Analyst role is a key regional support role and provides strategic support to all regional teams including Operations, Sales, Clinical, Dining and Asset Management. Through excellent financial acumen, partnership with regional leadership and teams, and strong interpersonal skills this role is a key contributor to the success of the operational results.   - Builds models and performs ad-hoc financial analysis for divisional, regional and community teams. - Identifies and leads the development of high impact value-add analysis on business drivers, trends and risk/opportunities by utilizing both internal and external data. - Assists divisional, regional and community teams through projections and annual budgeting cycle. - Drives analysis of the division’s price strength and impact of discount and incentive practices. - Drives ROI analysis process for New Economics capex proposals. - Suggests and implements cost reduction targets and tracks progress towards achieving goals. - Assists in the preparation of monthly and quarterly division and region updates. - Provides training, as needed, to regional and community teams related to FP&A. - Supports division and company-wide efforts in budgeting, projections, rate increases, price analysis, labor analysis, and other ad-hoc projects.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Directs food service operations within the community including all food preparation, dining room operations and dining delivery services. Purchases all food and manages inventory ensuring effective cost controls and vendor service and quality. Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations. Plans and executes entertaining dining events and themes in conjunction with Activities Director, Marketing Director and other administrative staff to optimize the life and pleasure of the residents. May also cater events as requested by residents or staff. - Hires, trains and manages all supervisory staff for the kitchen, dining room, catering and delivery services. Ensures that supervisors maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. Coaches supervisors in maintaining appropriate staffing levels and effectively motivating, disciplining and training associates. - Consults with chefs and cooks to develop and maintain pleasing and nutritious menus. Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events. Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation and delivery of meals. - Develops department budget including purchasing and staffing expenditures. Approves food orders from company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction. - Encourages the identification of enjoyable ways to encourage socialization and enjoyment of residents through the use of food presentation and events. Improves the décor and condition of dining rooms to ensure a safe and pleasant experience. - Networks with Regional Food Service Directors to improve operations, reduce costs and to obtain new program ideas for creative operations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. - Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Shares on call duties as required. - Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience. - LPN or LVN license. Brookdale is an equal opportunity employer and a drug-free workplace.  

The RN Care Manager serves as a liaison among Brookdale teams, residents, families, and healthcare providers within our communities, promoting coordination, communication, and collaboration at Brookdale’s HealthPlus communities. This role encompasses the identification, coordination, communication, and implementation of services essential for enhancing residents' quality of life and achieving an optimal level of wellness. Works closely with primary and specialty care providers to formulate resident-specific care plans, ensuring that the delivery of medically necessary services aligns with established care plans. Serving as a resident advocate, they actively contribute to identifying and improving service delivery, closing gaps in care, and understanding key interventions and care protocols relevant to treating residents in place.   - Educates and explains Brookdale’s care pathways as determined by individual diagnosis and healthcare needs. - Monitors and communicates quality performance measures, and assists with training and education of teams to ensure quality outcomes for residents. This involves effective communication and collaboration with providers and other healthcare entities, such as managed care coordinators, insurance providers, and external healthcare partners responsible for coordinating resources and supplies pertinent to resident needs. - Reviews the current population’s medical diagnoses to identify care needs. Assists in assessing the health, functional, and psycho-social status of residents. - Coordinates services required to enhance optimum wellness and manage chronic conditions. - Collaborates with hospice, palliative, and home health services/therapy as indicated. - Provides advanced care planning education to residents and families/responsible parties. Helps ensure each resident has a completed Advanced Care Plan, inclusive of goals of care. Communicates with healthcare providers to ensure care delivery is consistent with the resident’s Advanced Care Plan(s) Participates in collaborative care reviews (CCR) and care conferences. - Provides resources for residents and families to make informed decisions regarding choices in meeting healthcare needs and effectively champions the benefits of residing and receiving care and services at the community. This includes informing them about opportunities to enhance care and the benefits of an IE-SNP plan or other benefit opportunities. - Applies quality improvement methodology to analyze, enhance, and manage outcomes, striving to achieve quality measure goals. Collaborates with Health and Wellness Directors (HWD) to ensure compliance with service plans, while working with providers to attain value-based outcomes for our residents. This includes coordinating and communicating care for each resident. - Provides oversight, coordination, and family communication during resident hospitalization and rehab stays. Ensures return to the community where appropriate. - Communicates information promptly to the appropriate care provider regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, and family, or outside health care provider concerns. - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third-party healthcare-related services.  - Completes documentation as required by Brookdale or state regulatory agencies.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

The Care Coordinator identifies and coordinates the implementation of services necessary to improve residents’ quality of life and to achieve an optimum level of wellness at Brookdale’s HealthPlus communities. Works in collaboration with the RN Care Manager, primary and specialty care providers to recommend resident-specific care plans, coordinate medically necessary services, and the delivery of care. Serves as a resident advocate and assists in the identification of gaps in healthcare coordination. Identifies healthcare needs and coordinates community and external care resources as needed. Communicates with managed care coordinators, insurance providers, and external healthcare professionals regarding resident needs, status, etc. (e.g. primary care providers, home health agencies, etc.). Responsible for coordinating resources and equipment required as needed.   - Collects resident data to determine health functional, and psycho social status of residents.  - Coordinates services required to enhance optimum wellness and manage chronic conditions. - Gathers resident's specific data to assist the RN Care Manager and HWD with developing a personalized, holistic care plan. - Collaborates with hospice, palliative and home health services/therapy as indicated. - Participates in collaborative care reviews (CCR). - As directed by the Case Manager, deliver training to non-licensed care providers at the community to ensure the highest level of care for the residents. - Provides resources for residents and families to make informed decisions regarding choices in meeting healthcare needs. Effectively advocates for the benefits of residing and receiving care and services at the community. - In collaboration with Clinical Coordinators where applicable, provides oversight, coordination and family communication during resident hospitalization and rehab stays. Assists with return to community and ensures protocols are being met where appropriate. - Communicates information in a timely manner to the appropriate care provider regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family, or outside health care provider concerns. - Coordinates the continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services.  - Completes documentation as required by Brookdale or state regulatory agencies.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

The RN Care Manager serves as a liaison among Brookdale teams, residents, families, and healthcare providers within our communities, promoting coordination, communication, and collaboration at Brookdale’s HealthPlus communities. This role encompasses the identification, coordination, communication, and implementation of services essential for enhancing residents' quality of life and achieving an optimal level of wellness. Works closely with primary and specialty care providers to formulate resident-specific care plans, ensuring that the delivery of medically necessary services aligns with established care plans. Serving as a resident advocate, they actively contribute to identifying and improving service delivery, closing gaps in care, and understanding key interventions and care protocols relevant to treating residents in place.   - Educates and explains Brookdale’s care pathways as determined by individual diagnosis and healthcare needs. - Monitors and communicates quality performance measures, and assists with training and education of teams to ensure quality outcomes for residents. This involves effective communication and collaboration with providers and other healthcare entities, such as managed care coordinators, insurance providers, and external healthcare partners responsible for coordinating resources and supplies pertinent to resident needs. - Reviews the current population’s medical diagnoses to identify care needs. Assists in assessing the health, functional, and psycho-social status of residents. - Coordinates services required to enhance optimum wellness and manage chronic conditions. - Collaborates with hospice, palliative, and home health services/therapy as indicated. - Provides advanced care planning education to residents and families/responsible parties. Helps ensure each resident has a completed Advanced Care Plan, inclusive of goals of care. Communicates with healthcare providers to ensure care delivery is consistent with the resident’s Advanced Care Plan(s) Participates in collaborative care reviews (CCR) and care conferences. - Provides resources for residents and families to make informed decisions regarding choices in meeting healthcare needs and effectively champions the benefits of residing and receiving care and services at the community. This includes informing them about opportunities to enhance care and the benefits of an IE-SNP plan or other benefit opportunities. - Applies quality improvement methodology to analyze, enhance, and manage outcomes, striving to achieve quality measure goals. Collaborates with Health and Wellness Directors (HWD) to ensure compliance with service plans, while working with providers to attain value-based outcomes for our residents. This includes coordinating and communicating care for each resident. - Provides oversight, coordination, and family communication during resident hospitalization and rehab stays. Ensures return to the community where appropriate. - Communicates information promptly to the appropriate care provider regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, and family, or outside health care provider concerns. - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third-party healthcare-related services.  - Completes documentation as required by Brookdale or state regulatory agencies.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Job Summary Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. In alignment with Brookdale’s Resident and Family Engagement philosophy, assists in providing person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.   Essential Functions - Supports the implementation of a person centered program to meet individual needs and interests of the residents. Assists in leading and engaging residents in the 7 domains of well-being programs – purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small groups for residents who cannot participate in a large group setting. - Assists the Program Manager or Coordinator in the review of individual resident’s service plans and completes program documentation, as required by Brookdale standards or state requirements. - Assists the program manager or coordinator in ensuring dementia care programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards. - Assists in providing guidance and resource to associates on the importance of programming/engagement and other areas regarding the quality of life for residents. - Coordinates and participates in special events at the community including family socials, marketing/sales and open houses. - Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits. Communicates with families regarding residents’ personal needs and successes. - Assists Manager or Coordinator with meeting the department’s quality improvement initiatives including the Brookdale Excellence Standards Tool (BEST). - Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle. - Assists with volunteer program, including training and supervising volunteers. - Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.