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Responsible for the planning, coordination, and delivery of quality interdisciplinary Hospice care services, assuring compliance to federal/state standards and clinical best practices.
- Supervises, monitors, and ensures competencies and performance of an assigned hospice care team and assuring the delivery of quality hospice services.
- Coordinate all aspects of patient and family care. Serves as team leader, providing direction and supervision for the interdisciplinary team members.
- Provides ongoing case management of all patients assuring an accurate evaluation and treatment plan, maintaining our quality model, and utilizing services appropriately to achieve optimal outcomes.
- Provides clinical oversight for Hospice patients within assigned team.
- Reviews electronically submitted documentation and provides feedback to clinicians regarding deficiencies or corrections to ensure the medical records reflect compliance with meeting criteria for hospice diagnosis as outlined in the Medicare local medical review policies.
- Reviews and approves patient Plan of Care within Electronic Medical Records (EMR) system.
- Reviews agency assigned team outcome data, participates in and facilitates improvement activities for agency outcomes performance.
- Reviews patient schedules to ensure appropriate coordination of care and clinical needs.
- Works directly with the assigned hospice care team with the ongoing implementation of approved work methods, patient care model, and procedures that reflect elements essential to rendering high quality care.
- Maintains ongoing communication regarding patient care with physicians, referral sources, caregivers, patients, community management, and associates to facilitate coordination of care.
- Coordinates interdisciplinary team meetings with hospice clinical team and hospice medical director ensuring quality care of patients as evidenced by supporting documentation.
- Serves as an educator and mentor for assigned the hospice team regarding documentation, including addressing deficiencies, clinical standards of care, and compliance.
- Assists with orientation for hospice team associates.
- Maintains effective and efficient ongoing communication with the Director of Clinical Services- Hospice (DCS) related to patient care, physician relations, community relations or other areas impacting agency quality performance.
- Participates in quality assurance and improvement program as established and led by the DCS - Hospice.
- Provides performance feedback to assigned hospice associates.
- Adheres to established confidentiality standards and HIPAA concerning community and patient information.
- Assists the DCS - Hospice in maintaining the agency in a state of survey readiness at all times.
- Participates in the administrator on call rotation for the hospice assuring 24-7 oversight of patient care.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Assists directors of CCRC’s, retirement communities or assisted living residences with supervision and management on a temporary, extended or as needed basis. May be assigned to a residence during a management vacancy, start up, acquisition, vacations, and leaves of absence or may support a Regional Vice President with a special project, etc. Functions in multiple roles to include supervising, quality assurance, training, regulatory matters and direct resident care as needed. Conducts operations in a manner consistent with value drivers and strategic initiatives to uphold and improve customer satisfaction, associate satisfaction, occupancy, culture, and operational effectiveness.
- Assists in the recruitment and retention of qualified staff and in the development and maintenance of a positive and supportive team atmosphere. May interview and recommend hiring qualified associates.
- Provides assistance in the areas of marketing, outreach, resident admissions, resident assessments and discharge procedures.
- May assist with and/or conduct associate performance reviews.
- May assess the training needs for staff, and provide training as needed.
- May assist in the resolution of budget discrepancies and variances.
- Works to resolve issues identified by residents and/or their family members.
- Ensures residence building and grounds are clean, free of trash and litter, and maintained in good repair. May perform routine safety inspections and ensure OSHA regulations for a safe work environment are followed.
- May assist healthcare management team to organize, develop, and conduct service plan reviews; supervises the maintenance of resident charts; reviews documentation performed by resident care staff.
- Manages subordinate supervisor(s) who supervise resident care, marketing, food service, housekeeping and maintenance staff. Is responsible for the overall direction, coordination, and evaluation of these units.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale LPN Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.
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Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
This job has the opportunity to become a full time position.
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Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
4pm to 7pm Shift
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Under minimal supervision oversees the housekeeping staff. Coordinates and performs housekeeping services to ensure a high standard of cleanliness both inside and outside the community. Assists staff in completing housekeeping duties, as needed.
- Supervises housekeeping staff and coordinates staffing schedules to ensure the proper cleaning of offices, public areas, residences, and community grounds. Conducts regular inspections of all resident and public areas.
- Plans and schedules cleaning programs, including but not limited to annuals, move-in preparations, and carpet cleaning.
- Monitors inventory levels, orders all equipment and supplies needed for department, and ensures the safe handling and storage of them.
- Assists in scheduling and conducting training sessions and department meetings for housekeeping personnel.
- Ensures staff is trained on the safe handling of cleaning chemicals in accordance with department guidelines and assures compliance with local, state, and federal safety standards, MSDS, OSHA, EPA and other applicable rules and regulations.
- May assist with monitoring the budget for the housekeeping department.
- Prepares resident charges/billing for housekeeping services when applicable.
- Assists housekeeping staff with cleaning duties, including cleaning floors, restrooms, kitchens, resident apartments and other areas as needed.
- Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for working with seniors? Whether you are a seasoned driver or you simply have a heart for helping people, Brookdale’s Driver job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our drivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Assists with cleaning public spaces including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Assists with cleaning residents’ apartments on a weekly basis or as needed. Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested. Checks public areas and resident apartments to ensure proper cleanliness of areas.
- Prepares staffing schedules and daily assignments to ensure proper coverage.
- Monitors inventory levels, orders all equipment and supplies needed for department, and ensures the safe handling and storage of them.
- Ensures adequate training for all new staff.
- Assists staff with the cleaning of common areas and residences. Cleans floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors and ensures their removal as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting. Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling.
- Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures water marks are removed from fixtures.
- Visits assigned residences to perform basic apartment cleaning of bathroom fixtures and floors. Wipes surfaces in kitchen and ensures that appliances are clean. Vacuums and feather dusts surfaces in apartment. Avoids disturbing residents’ belongings and respects privacy. Removes linens from bed and returns to resident for cleaning. Makes beds with clean linens according to resident’s preferences. Logs cleaning activities as required by procedures.
- Interacts with residents in a friendly manner, providing meaningful attention. Communicates concerns with resident’s health to management as appropriate.
- Works with kitchen staff to ensure the sanitation of kitchen.
- Checks public areas and resident apartments for accuracy of work.
- May assist in maintaining budget for housekeeping department.
- Attends and participates in in-service educational classes, on-the-job training programs, etc., as scheduled or directed.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol.
- May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CAN’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CAN’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Are you someone who has high attention to detail and accuracy? If so, then Brookdale’s Certified Medication Aide/Tech may be the right job for you. At our communities, our Certified Med Aides/Techs provide direct care to senior residents that follow a personalized medication and treatment service plan. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CAN’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Are you someone who has high attention to detail and accuracy? If so, then Brookdale’s Certified Medication Aide/Tech may be the right job for you. At our communities, our Certified Med Aides/Techs provide direct care to senior residents that follow a personalized medication and treatment service plan. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CAN’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale LPN Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.
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Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services.
- Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Attention to detail and accuracy are the hallmarks of a Medication Aide. If this describes you, then a career with Brookdale Senior Living could be the right job for you. As a Medication Aide, you will provide direct care to our senior residents that follows a personalized medication and treatment service plan.
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Under close supervision, drives a large capacity passenger bus to transport residents to activities, errands, and destinations. Properly operates bus and ensures the safety of all passengers.
- Drives daily and weekly route schedules to transport residents to shopping, entertainment, worship, medical offices, etc. Also drives residents to specially scheduled events.
- Assists residents in and out of the bus utilizing the wheelchair lift and/or stairs, if needed. Carries and loads oxygen tanks and follows basic instructions and precautions for their use. Carries belongings, opens doors, and cautions residents on steps and other objects in their path. Opens/closes and loads/unloads walkers and wheelchairs.
- Conducts daily checks of bus operation including fuel, oil, wipers, fluids, interior and exterior lights, etc. Notifies supervisor of concerns and needs. Drives bus to service center to obtain needed repairs and services. Maintains records and logs of internal and external service.
- Fills the bus with gasoline at pre-approved service stations.
- Ensures the interior and exterior of the bus is cleaned. Vacuums interior and collect and disposes of garbage. Wipes surfaces. Cleans windows. Washes exterior as necessary.
- Responds appropriately and in a safe manner in the event of unforeseen operational malfunctions. Follows emergency procedures and ensures the protection of passengers. Ensures requirements relating to emergency exit doors, eating, drinking and smoking in or near vehicle are followed at all times.
- Interacts with residents in a friendly manner providing meaningful attention and communicating concerns of resident’s health to management as appropriate.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. fires, hurricanes, etc.)
- May also assist with activities and scheduled events such as bingo. Runs errands for events and community as requested.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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At Brookdale, our dining experience starts with our Dishwashers, or Kitchen Utility associates. Seniors at our communities expect clean dining wear and eating utensils. Our dishwashers run our dish washing machines, ensuring we provide our residents and guests with clean and sparkling plates, silverware and glasses at mealtime. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Attention to detail and accuracy are the hallmarks of a Medication Aide. If this describes you, then a career with Brookdale Senior Living could be the right job for you. As a Medication Aide, you will provide direct care to our senior residents that follows a personalized medication and treatment service plan.
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Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
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Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CAN’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CAN’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Oversees and directs the sales efforts for multiple home health agencies within their respective Area. Each Area Sales and Marketing Manager will be responsible for managing, developing, monitoring of marketing plans and budgets. This position works closely with the network Home Health Director (HHD), District Director of Operations (DDO), Regional Vice President (RVP), and all home office and support center associates. Works and strategizes with community and regional support for BSL communities to help support the health and wellness continuum.
- Successfully markets and positions BHS programming within assigned territory. Achieves and exceeds all start of care goals internally and externally for the Area in which they are responsible.
- Oversees the weekly sales and marketing plans as well as the use of each agency marketing dollars to assure optimal exposure and maximum efficiencies. Coordinates planning and use of marketing budget dollars to create shared efficiencies in media.
- Recommends, determines and implements the proper sales structure within their area with Regional teams and the Home Health Director.
- Assists in interviewing, hiring, training and coaching of all BHS Home Health Outreach Coordinators (OC).
- Oversees and/or completes the marketing plan and budgetary process for the area. Partners with the Home Health Outreach Coordinators and the agency team in the development and modification of short and long-range agency marketing plans and budgets by providing competitor information, data and feedback.
- Coordinates the completion of competitive analysis on Top 5 agencies within each market and keeps current on competitive projects and programs in the marketplace within the area they oversee. Understands local markets within assigned region and makes pricing and tool box recommendations.
- Monitors marketing and sales performance expectations. Assesses the skills and abilities for each Home Health Outreach Coordinator. Coaches, trains and motivates as appropriate to achieve success. Reviews and analyzes weekly and monthly sales and marketing reports to ensure accuracy of information and to make recommendations for necessary changes.
- Visits each agency within the region on a scheduled basis, approved by the Home Health Director and the District Director of Operations. Partners with on-site community marketing teams and Executive Directors in the execution of the sales and marketing programs and strategies to develop and create a health and wellness continuum as defined by the community’s business plan. Leads and participates in team meetings within Region.
- Partners with BHS Training and Development to actively lead and participate in sales training activities for their respective region.
- Promotes the company and health and wellness continuum in a positive manner and sets the example for company standards for excellence.
- Encourages teamwork through cooperative interactions with Regional Operations, and other home office associates. Educates and supports agency and community partners on BHS sales and marketing programs for their respective communities.
- Maintains comprehensive knowledge of the Amplicare lead tracking/management system, trouble shooting and training. Monitors agency lead and business tracking systems, sales tools and resources to ensure compliance with system usage and follow up statistics.
- Oversees the business development coordination between agency and communities to provide optimum network results without duplication of resources.
- Performs other responsibilities and duties as assigned by the Home Health Director, District Director of Operations, and the Regional Vice President.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Identifies and treats patients with speech, language, voice, and fluency disorders. Improves patient’s communication skills through vocal exercises and cognitive therapies. May select alternative communication systems and teach their use. May perform research related to speech and language problems.
- Optimizes communication, cognitive and swallowing skills of patients by performing or supervising therapy staff in initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate.
- Establishes individual patient schedules in conjunction with other team members.
- Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals. Confers formally and informally with the physician and other team members in coordinating the total rehabilitation program of the patient.
- Coordinates treatment plan with patient, family and other team members. Implements and conducts treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician’s orders. Adapts treatment to meet the individual needs of the patient.
- Documents results of patient’s assessment, treatment, follow-up and termination of services.
- Recommends and obtains appropriate equipment to improve patient’s communication. Instructs patient, family and staff in use of augmentative communication devices.
- Instructs patient, family and staff in appropriate speech language procedures or home program to allow carryover of therapeutic remediation and goals in daily activities.
- Reviews the quality and appropriateness of the total services delivered and of individual speech language pathology programs for effectiveness and efficiency, using predetermined criteria.
- Reviews the quality and appropriateness of the total services delivered and of individual speech language pathology programs for effectiveness and efficiency, using predetermined criteria. Submits billing, payroll and expense documentation in an accurate and timely manner. Assists in the collection of statistics as directed.
- Adheres to Brookdale Healthcare Services policies and procedures. Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional.
- Assumes responsibility for ongoing continuing education and professional development. Attends in-service training as well as provides education to members of the patient care team and members of the community.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
Full Time & PRN Available
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Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
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Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale.
- Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system.
- Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents.
- Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales.
- Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products.
- Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them.
- Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident’s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks.
- Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins.
- Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community.
- May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents.
- Prepares written reports and communicates status of current success in a clear and concise manner.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Responsible and accountable for the clinical operational efficiencies and the quality healthcare outcomes through effective leadership and management of department staff. Consults with and advises management to ensure that department goals and performance measures are met.
- Provides input and plans in the overall development and administration of the agency as set forth in the policies and procedures. Directs implementation of approved work methods, patient care models and procedures that reflect elements essential to rendering high quality care. Participates in the review, analysis, and appraisal of the effectiveness of the total Home Health program.
- Reviews and evaluates existing policies and practices to determine if current methods provide the means for the staff to carry out their responsibilities and achieve projected goals. Communicates any changes to management.
- Participates in all activities relevant to the professional services furnished, including the development of qualifications and the assignment of personnel. Responsible for supervising, orientation and competency evaluation of all department staff. Provides mentoring through education, general meetings, timely evaluations, in-service training and management of productivity expectations. Responsible for interviewing and hiring all team members.
- Maintains the agency in a state of survey readiness at all times. Ensures the agency and all programs comply with state, local and federal regulatory requirements.
- Provides clinical oversight for all home health patients including referrals, initial certification, admissions, evaluations of eligibility and utilization of visits, re-certifications, face to face encounters, discharges, adverse events, etc. Coordinates case conferences oversight with each discipline reporting to ensure quality care for patients.
- Ensures an effective quality assurance program is established and maintained, including the oversight of all required agency manuals. Participates actively in quality assessment improvement teams, meetings and activities. Assists with and participates in quality improvement programs as required including chart audits and oversight of adverse events. Assists with processing appeals and denials as requested.
- Enforces the home health model by following workflow processes as established and holding team members accountable to task assignments. Reviews key benchmark reports with team members, sets clear expectations on performance, provides training/resources to achieve expectations and hold firm accountability. Responsible for facilitation of effective and compliant team meetings according to state and federal regulations.
- Provides a lead role regarding oversight and approval of effective workflow in the Electronic Medical Records application. Ensures that all team member documentation is compliant, comprehensive and clearly reflects ongoing eligibility as well as an effective patient family centered plan of care.
- Maintains effective and efficient ongoing communication with management, reporting all operational aspects of the agency related to patient care, financial operations, physician relations, community relations or other areas impacting the Home Health Agency performance.
- Maintains positive relationships and rapport with associates, residents, family members and the greater community. Networks with professional resources and community partners to facilitate positive integration. Promotes customer service orientation to all home health personnel.
- Under the direction of management, participates with network plans, strategic growth plans, marketing activities, community functions and public health education events.
- May be required to provide direct patient care, on call and/or manage a caseload as well as complete admissions.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.