-
Provides resident satisfaction through services provided in the beauty salon.
- Provides services of a full-service beauty salon including, but not limited to, shampooing, cutting, setting of hair, hair coloring, perms and manicures.
- Ensures residents and guests with scheduled appointments are serviced promptly.
- Keeps beauty salon well stocked with supplies; orders supplies as needed.
- Keeps salon clean and maintains pleasant environment for residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
At Brookdale, our dining experience starts with our Dishwashers, or Kitchen Utility associates. Seniors at our communities expect clean dining wear and eating utensils. Our dishwashers run our dish washing machines, ensuring we provide our residents and guests with clean and sparkling plates, silverware and glasses at mealtime. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
-
Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services.
- Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
-
Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CAN’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
-
Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CAN’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
-
As primary individual accountable for coordinating the patient centered care for the healthcare team, is responsible for providing all services in accordance with the Nurse Practice Act, federal, state and local laws and within the guidelines of his/her professional organization.
- Completes an initial, comprehensive and ongoing assessment of patient and family to determine hospice needs. Provides a complete physical assessment and history of current and previous illness(es).
- Provides professional nursing care by utilizing all elements of nursing process.
- Assesses and evaluates patient’s status by writing and initiating plan of care, regularly re-evaluating patient and family/caregiver needs, and participating in revising the plan of care as necessary.
- Responsible for the planning, coordinating and delivery of quality interdisciplinary home health care services. Compliance with company standards and federal/state guidelines will be maintained at all times.
- Initiates the plan of care and makes necessary revisions as patient status and needs change.
- Uses health assessment data to determine nursing diagnosis.
- Develops a care plan that establishes goals, based on nursing diagnosis and incorporates palliative nursing actions. Includes the patient and the family in the planning process.
- Initiates appropriate preventive and rehabilitative nursing procedures. Administers medications and treatments as prescribed by the physician in the physician’s plan of care.
- Counsels the patient and family in meeting nursing and related needs.
- Provides health care instructions to the patient as appropriate per assessment and plan.
- Assists the patient with the activities of daily living and facilitates the patient’s efforts toward self-sufficiency and optional comfort care.
- Acts as Case Manager when assigned by Clinical Director/Director of Professional Services or the Clinical Supervisor/Assistant Director of Professional Services and assumes responsibility to coordinate patient care for assigned caseload.
- Completes, maintains and submits accurate and relevant clinical notes regarding patient’s condition and care given. Records pain/symptom management changes and outcomes as appropriate.
- Communicates with the physician regarding the patient’s needs and reports changes in the patient’s condition; obtains/receives physicians’ orders as required.
- Communicates with community health related persons to coordinate the care plan.
- Teaches the patient and family/caregiver self-care techniques as appropriate. Provides medication, diet and other instructions as ordered by the physician and recognizes and utilizes opportunities for health counseling with patients and families/caregivers. Works in concert with the interdisciplinary group.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Oversees the day-to-day delivery of health services provided by the community.
- Assesses the health, functional and psycho-social status of new residents and participates in the development of personal service plans.
- Coordinates healthcare delivery for each community to determine appropriate care through management of clinical services and assessment processes. Participates in personal service plan reviews with the management team, communities and residents’ families.
- Regulates the medication and health-related supply distribution process, including appropriate documentation, ordering, storage, security, destruction and pharmacy consultations.
- Ensures the proper and timely documentation of health care according to Brookdale policies and procedures and in accordance with federal and state requirements.
- Delegates nursing tasks to direct care staff in compliance with the Nurse Practice Act in areas of basic health care and proper documentation.
- Delivers health-related in-service and medication management training.
- Assists Executive Director in communicating with family members regarding the changing health care needs of residents.
- Consults with health care specialists to identify necessary ancillary services and support.
- Collaborates with Executive Management to implement company policies and procedures to guide the delivery of health care services to communities.
- Participates in company quality improvement activities and quality assurance surveys.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Are you a seasoned caregiver ready to take the next step in your career? Brookdale’s Nurse Healthcare Director manage the day-to-day healthcare operations of our senior assisted living communities. Our residents and their families enjoy the peace and assurance of knowing their family members are being taken care of by an experienced and compassionate health care team that you will lead.
-
Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
-
Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
-
Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CAN’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
-
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As an Executive Director, you will oversee the day-to-day operations of a community bringing your experience to Brookdale to provide a quality senior living experience for our residents.
-
Providing care to residents of our Senior Living Community is a rewarding experience both on a professional and personal level. Unlike clinics and hospitals, you will care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Registered Nurse, you are that person, bringing a smile to their face each time, they see you.
-
Responsible for the operational oversight of specifically designated BHS agencies. Responsible for the supervision of the Home Health Director and the Rehabilitation Director of designated agencies. Measures the objectives, goals, and philosophy of the healthcare continuum delivery congruent with the mission of the agencies. Monitors efficiency levels, production and compliance within the Home Health and Therapy service lines, ensures prudent financial resource utilization and provides for associate education and training. Ensures the efficient and effective operation of the Home Health and Therapy service lines and interdisciplinary team process.
- Oversees the operational integrity of Brookdale Healthcare Service’s programs, systems, policies and procedures
- Facilitate effective delivery of care through the Brookdale Healthcare Services continuum to ensure quality patient care.
- Assist with agency strategic planning on an ongoing basis in collaboration with the agency leaders and AVP
- Collaborates with sales leaders on agency goals and excellence in customer service delivery
- Responsible for ensuring quality improvement and training activities designed to improve the performance of our associates that demonstrate evidence of commitment to high quality care and services up to and including career development and clinical skill growth.
- Serves as a resource to agency leaders for performance development and improvement activities.
- Monitors and directs effective utilization for Brookdale Healthcare Services documentation standards and expectations.
- Reports on trends and activities within clinical operations, using defined reporting processes and assists with action plans to correct, improve or advance the identified trends and activities.
- Primarily responsible for the hiring and on-boarding process of agency leadership and will serve as a resource in the interview process for all field level management and clinical associates.
- Maintains current knowledge of legislative, community, and payment issues that affect and agency goals.
- Assists in the development and implementation of the agency budgets.
- Coordinates with the Area Vice President on schedules, activities and initiatives in order to maximize efficiency of the clinical team and meet the needs of agencies.
- Collaborates as appropriate with local community operations to ensure interdisciplinary support of resident needs.
- Participates in new program development, mentoring programs and other initiatives as needed.
- Adheres to established confidentiality standards and ensures standards are maintained by all associates.
- Ensures compliance with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional.
- Ensures networks maintain a safe and clean work area and adhere to facility/corporate safety standards.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc.
- Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care.
- Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
- Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records.
- Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training.
- Supervises the maintenance of resident charts and reviews documentation performed by care giving staff.
- As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment.
- Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments.
- Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act.
- Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale.
- Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care.
- Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident’s legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart.
- Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services.
- Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed.
- Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through.
- Participates in department quality improvement activities.
- Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated.
- Shares on-call and manager on duty responsibilities/shifts as required.
- Strengthens clinical process within the community until permanent replacement is identified.
- Supports other requirements within the division as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc.
- Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care.
- Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
- Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records.
- Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training.
- Supervises the maintenance of resident charts and reviews documentation performed by care giving staff.
- As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment.
- Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments.
- Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act.
- Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale.
- Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care.
- Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident’s legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart.
- Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services.
- Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed.
- Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through.
- Participates in department quality improvement activities.
- Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated.
- Shares on-call and manager on duty responsibilities/shifts as required.
- Strengthens clinical process within the community until permanent replacement is identified.
- Supports other requirements within the division as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Resident Care Associate in order to meet the residents’ needs and staffing requirements.
- Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Resident Care Associates.
- Provides training and education to Resident Care Associates on an ongoing basis to include classroom in-services and situation-specific training.
- Assists in the maintenance of resident charts and review of documentation performed by care giving staff.
- As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment.
- Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met.
- Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving.
- Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines.
- Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences.
- Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits.
- Completes documentation as required by Brookdale or state regulatory agencies.
- Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns.
- Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims.
- Participates in community events, including family and social functions.
- Shares on-call and Manager on Duty responsibilities/shifts as required.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.
-
Responsible for the planning, coordination, and delivery of quality interdisciplinary home health care services, ensuring compliance to federal/state standards and clinical best practices.
- Supervises, monitors, and ensures competencies and performance of assigned home health care team(s) and ensures the delivery of quality home health services.
- Supervises ongoing case management of all patients ensuring an accurate evaluation and treatment plan, maintaining our quality model, and utilizing services appropriately to achieve optimal outcomes.
- Provides clinical oversight for home health patients within assigned team(s).
- Reviews electronically submitted documentation and provides feedback to clinicians regarding deficiencies or OASIS corrections (with feedback from Quality Review Specialist) to ensure the medical records reflect compliance with medical necessity, homebound status, and visit utilization and are supported by individual patient assessment/ documentation support and transition (discharge) planning.
- Reviews agency assigned team outcome data, participates in and facilitates improvement activities for agency outcomes performance.
- Reviews patient schedules to ensure appropriate coordination of care and clinical needs and ensures efficiency of clinical associates.
- Works directly with the assigned home health care team with the ongoing implementation of approved work methods, patient care model, and procedures that reflect elements essential to rendering high quality care.
- Maintains ongoing communication regarding patient care with physicians, referral sources, caregivers, patients, community management, and associates to facilitate coordination of care.
- Coordinates case conference with clinical team ensuring quality care of patients as evidenced by supporting documentation.
- Serves as an educator and mentor for assigned home health care team regarding home health documentation, including addressing deficiencies in clinical documentation, inconsistencies, clinical standards of care, and compliance.
- Assists with orientation of home health associates.
- Maintains effective and efficient ongoing communication with the Director of Clinical Services (DCS) related to patient care, physician relations, community relations, or other areas impacting agency quality performance.
- Participates in quality assurance and improvement program as established and led by the Director of Clinical Services and in partnership with the Quality Review Specialist.
- Provides performance feedback and coaching to direct report home health associates.
- Adheres to established confidentiality standards and HIPAA guidelines concerning community and patient information.
- Consistently demonstrates sound judgment in the day-to-day interactions with co-workers, management staff, and customers.
- Maintains positive relationships and rapport with co-workers and community associates.
- Assists the DCS/ADCS in maintaining the agency in a state of survey readiness at all times.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services.
- Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Director, Clinical Services.
- Assesses home health patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Director, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care (POC) to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Responsible for the planning, coordination, and delivery of quality interdisciplinary Hospice care services, assuring compliance to federal/state standards and clinical best practices.
- Supervises, monitors, and ensures competencies and performance of an assigned hospice care team and assuring the delivery of quality hospice services.
- Coordinate all aspects of patient and family care. Serves as team leader, providing direction and supervision for the interdisciplinary team members.
- Provides ongoing case management of all patients assuring an accurate evaluation and treatment plan, maintaining our quality model, and utilizing services appropriately to achieve optimal outcomes.
- Provides clinical oversight for Hospice patients within assigned team.
- Reviews electronically submitted documentation and provides feedback to clinicians regarding deficiencies or corrections to ensure the medical records reflect compliance with meeting criteria for hospice diagnosis as outlined in the Medicare local medical review policies.
- Reviews and approves patient Plan of Care within Electronic Medical Records (EMR) system.
- Reviews agency assigned team outcome data, participates in and facilitates improvement activities for agency outcomes performance.
- Reviews patient schedules to ensure appropriate coordination of care and clinical needs.
- Works directly with the assigned hospice care team with the ongoing implementation of approved work methods, patient care model, and procedures that reflect elements essential to rendering high quality care.
- Maintains ongoing communication regarding patient care with physicians, referral sources, caregivers, patients, community management, and associates to facilitate coordination of care.
- Coordinates interdisciplinary team meetings with hospice clinical team and hospice medical director ensuring quality care of patients as evidenced by supporting documentation.
- Serves as an educator and mentor for assigned the hospice team regarding documentation, including addressing deficiencies, clinical standards of care, and compliance.
- Assists with orientation for hospice team associates.
- Maintains effective and efficient ongoing communication with the Director of Clinical Services- Hospice (DCS) related to patient care, physician relations, community relations or other areas impacting agency quality performance.
- Participates in quality assurance and improvement program as established and led by the DCS - Hospice.
- Provides performance feedback to assigned hospice associates.
- Adheres to established confidentiality standards and HIPAA concerning community and patient information.
- Assists the DCS - Hospice in maintaining the agency in a state of survey readiness at all times.
- Participates in the administrator on call rotation for the hospice assuring 24-7 oversight of patient care.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Are you a seasoned caregiver ready to take the next step in your career? Brookdale’s Nurse Healthcare Director manage the day-to-day healthcare operations of our senior assisted living communities. Our residents and their families enjoy the peace and assurance of knowing their family members are being taken care of by an experienced and compassionate health care team that you will lead.
-
Responsible for overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community. Ensures continuity of care, smooth interaction and communication between all involved in patient care activities. In conjunction with the Director of Clinical Services, is responsible for development of home health programs in the general community.
- Visits and establishes effective rapport with physicians, office staff, discharge planners and other referral sources.
- Participates in external marketing, including building relationships with referral sources, supporting marketing functions sponsored by the communities to engage in community networking, conducting physician visits, and meeting with discharge planners as needed.
- Responsible for community home health program development. In cooperation with the Senior Director, National Sales & Marketing and Director of Home Health Professional Development, assesses the needs of the program and develops a marketing plan of action with quarterly goals.
- Integrates efforts with community marketing team to ensure efforts are coordinated and in line with the community’s goals.
- Seeks new markets in the community to promote education.
- Participates in the planning for expansion of patient referrals.
- Develops and delivers health educational services.
- Attends weekly case conferences and provides feedback/reports on patient’s progress. Acts as liaison to physician to report patient’s progress toward goals, response to treatment, or updated treatment plans. Serves as a liaison with hospital planners to ensure smooth transition from hospital to home.
- Creates and presents business plan to target physicians, Assisted Living Facilities and other key referral sources.
- If a licensed clinician, may be asked to occasionally cover community based residents as needed for SOC, care plan development or assistance with staffing.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services.
- Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services.
- Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Responsible for overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community. Ensures continuity of care, smooth interaction and communication between all involved in patient care activities. In conjunction with the Director of Clinical Services, is responsible for development of home health programs in the general community.
- Visits and establishes effective rapport with physicians, office staff, discharge planners and other referral sources.
- Participates in external marketing, including building relationships with referral sources, supporting marketing functions sponsored by the communities to engage in community networking, conducting physician visits, and meeting with discharge planners as needed.
- Responsible for community home health program development. In cooperation with the Senior Director, National Sales & Marketing and Director of Home Health Professional Development, assesses the needs of the program and develops a marketing plan of action with quarterly goals.
- Integrates efforts with community marketing team to ensure efforts are coordinated and in line with the community’s goals.
- Seeks new markets in the community to promote education.
- Participates in the planning for expansion of patient referrals.
- Develops and delivers health educational services.
- Attends weekly case conferences and provides feedback/reports on patient’s progress. Acts as liaison to physician to report patient’s progress toward goals, response to treatment, or updated treatment plans. Serves as a liaison with hospital planners to ensure smooth transition from hospital to home.
- Creates and presents business plan to target physicians, Assisted Living Facilities and other key referral sources.
- If a licensed clinician, may be asked to occasionally cover community based residents as needed for SOC, care plan development or assistance with staffing.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Providing care to residents of our Senior Living Community is a rewarding experience both on a professional and personal level. Unlike clinics and hospitals, you will care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Registered Nurse, you are that person, bringing a smile to their face each time, they see you.
-
Responsible for monitoring and leading centralized clinical teams within Brookdale Healthcare Services to oversee the front end elements essential to effective revenue cycle management. Leads centralized services model to include: Referral Intake, Order and Face to Face reviews and approval, coordination of third party needs, coordination of all initial clinical needs and verification/authorization from managed payment providers. Monitors Local, Federal, and Medicare based entities for changes in policies or procedures which may affect clinical, sales, or operations programs, that ultimately effects billing processes and guidelines. This position works closely and collaboratively with the Central Billing Office. This position would report directly to the Divisional President.
- Creates Center of Excellence for Brookdale’s Central Services by ensuring standards, complete end-to-end processes and clear accountability within and across team and stakeholder/partners
- Creates, directs, and monitors the integrity of Brookdale’s Centralized Intake, Insurance Verification, Authorization and Document Tracking Departments; set and ensure SLAs within each area to optimize success.
- Evaluate and adapt processes to ensure optimal billing and collection from co-pay and support the revenue cycle within all lines of business; regularly communicates and partners with stakeholders across organization to ensure efficiency and integrity
- Appoints subject matter experts for review of referral coordination including but not limited to referral content, orders, and Face-to-Face documentation and ensures highest level of performance
- Responsible for department cost management, staffing levels, training, and quality; ensuring timely reaction to necessary staffing levels/schedules to support operational hours, training on changes in Brookdale policy, State/Federal regulations, and payer requirements and drive efficiency/accuracy.
- Work closely with Revenue Cycle leadership to proactively analyze data, pull reports, and help identify revenue cycle challenges and optimization opportunities
- Develop a quality reporting scorecard that includes KPIs from each part of the revenue cycle
- Supervisory responsibilities: Manage subordinate managers and supervisors. Responsible for the overall direction, coordination and evaluation of these departments.
Develop and maintain good working relationships with all other CBO Directors and Managers
- Assesses and reports on trends, identified within all departments.
- Report on revenue cycle productivity metrics
- Promotes commitment to Brookdale standards, systems, policies, and procedures.
- Educates associates regarding corporate commitment to all laws, regulations, and guidelines of the company, state, and federal programs. Adheres to established confidentiality standards and promotes the standards are maintained by all regional office and field level associates.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.
-
Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
-
Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
-
Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
-
Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales. Develops and maintains relationships with and generates leads through residents, family, and professional referral sources. Plans, coordinates, and implements monthly prospect and/or referral source activities and events. Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Supervises the activities of at least two Full-time Equivalent (FTE) Marketing Coordinator(s) and/or Sales Counselor(s) to achieve the desired results of the community marketing and business plans.
- Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans of the community.
- Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires.
- Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.
- Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with Regional Sales management guidance. Contact sources include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts.
- Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups.
- Plans, coordinates, and implements monthly prospect and/or referral source activities and events as specified by the community marketing plan, Executive Director, and Regional Sales management. Follows up and executes sales processes with all leads from events.
- Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services. Adheres to procedures in the development of advertising materials by working with Brookdale’s Creative Services group.
- Monitors conversion ratios regarding Business Development calls to direct referrals, prospect calls, and tours and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to Regional Sales management.
- Maintains working knowledge of the lead management system and uses system to maximize sales effectiveness.
- Supervises the activities of at least two FTEs, Marketing Coordinator(s) and/or Sales Counselor(s), to achieve the desired results of the community marketing and business plans.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Responsible for the oversight of charges input and billed to Medicare, using online systems, claims verification/management, and related customer service for patients. Responsible for ensuring that final claims are released with proof of audit from agencies. Responsible for billing to all carriers.
- Runs general RAP report.
- Bills RAPs.
- Posts charges.
- Works with agencies to ensure timely receipt of information.
- Verifies final claims through audit with agencies.
- Bills final claims.
- Follows-up on Medicare and Insurance Primary claims as appropriate.
- Corrects Medicare claims online as appropriate.
- Monitors aging claims and ensures timely processing.
- Provides support and direction to field staff.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Providing care to residents of our Senior Living Community is a rewarding experience both on a professional and personal level. Unlike clinics and hospitals, you will care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Registered Nurse, you are that person, bringing a smile to their face each time, they see you.
-
As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
-
Responsible for the timely review of OASIS time points in the electronic medical record to ensure accuracy of OASIS items, documentation, coding, and utilization for quality and outcome management through clinician collaboration and implementation of best clinical practices. Responsible for training and development of clinical staff, in collaboration with Quality Support Specialist (QSS), network Home Health Directors (HHD), Directors of Clinical Services (DCS), and Clinical Managers (CM), in OASIS outcomes and utilization.
- Maintains accurate and timely review of OASIS time points and all related interdisciplinary documentation via the workflow in the electronic medical record (EMR) for timely OASIS locks and submission to the Centers for Medicare and Medicaid (CMS). Participates in conferences via phone, email, or fax with the Clinical Manager and/or Home Health clinicians regarding OASIS, Coding, utilization, or Plan of Care inconsistencies for appropriate corrections. Attains approval from the clinician prior to making changes to the OASIS, coding, or documentation.
- Utilizes available tools and develops training strategies to improve outcomes. Collaborates with Regional, Divisional and Corporate support resources as needed for strategies.
- Develops training based on evaluated competencies in documentation and clinical practice, edits from Strategic Healthcare Programs (SHP) alerts, and SHP reports for specific outcomes, adverse events, and utilization reports in conjunction with the Quality Support Specialist (QSS), Director of Clinical Services (DCS) and Home Health Director (HHD).
- Consistently demonstrates sound judgment and communication in the day-to-day operations and interactions with co-workers, management staff, and customers including on-going communication regarding patient care with physician, referral sources, care givers, patient, and community management and associates to facilitate coordination of care.
- Participates in all agency compliance activities.
- Facilitates initiatives to improve quality outcomes and agency ratings.
- Participates in training specific to OASIS, Coding, utilization, and documentation.
- Adheres to established confidentiality standards as required by Brookdale Healthcare Services and HIPAA concerning community and patient information.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Responsible for providing direct patient care under the supervision of a registered nurse. Responsible for following the plan of care, providing treatments, and working collaboratively with the members of the team to help meet positive patient care outcomes.
- Follows the plan of care, providing treatments and working collaboratively with the members of the team to help meet positive patient care outcomes.
- Provides direct patient care as defined in State Nurse Practice Act, including specialized duties related to end of life care.
- Implements current nursing practices following a comprehensive assessment and plan of care.
- Provides accurate and timely documentation of patient services to reflect the plan of care.
- Assesses and provides patient and family/caregiver education and information pertinent to diagnosis and self-plan of care.
- Participates in coordination of hospice services, appropriately reporting the identified needs to the interdisciplinary group. Examples include Hospice Aide, OT, PT, SW, ST, Dietician or Clinical Supervisor.
- Uses and prepares equipment and supplies effectively, adhering to aseptic techniques.
- Provides appropriate pain/symptom management. Evaluates patient’s response to treatments/medications.
- Participates in personal, professional growth and development. Also participates in organization's quality assessment performance improvement teams and activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
As a qualified professional, provides social services to clients in the home per physician’s orders and under the supervision of the Director of Clinical Services or appropriate supervisor.
- Provides rehabilitative and support casework geared to restoring patients to their optimum level of social health adjustment. This includes assisting patients and their families to understand, accept and follow medical recommendations.
- Helps patients utilize the resources of their families and the community by either referring patients or acting as intermediary on behalf of the patients in their dealings with other health and welfare agencies.
- Assists patients and their families with personal and environment difficulties, which predispose them toward illness or interfere with obtaining maximum benefits from medical care. These range from counseling members of the patient’s family to assisting patients with admission to a nursing home.
- Consults with the physician and other members of the care team for the purpose of assisting them to understand significant social, emotional and environmental factors related to the patient’s health problems.
- Prepares clinical/progress notes on the day of the visit and incorporates them into the clinical/record. Provides summaries and re-evaluations as required.
- Attends case conferences, as needed, and participates in staff development activities and in-service education.
- Assists in the development and revision of the physician’s plan of treatments.
- Participates in discharge planning and completes the MSW Discharge on assigned caseload.
- Communicates effectively with all providing care.
- Confirms the scheduling of visits with RN Case Manager to coordinate necessary visits with other personnel.
- Notifies Agency of absences due to illness, emergency leave, normal vacation periods, or other reasons, which will affect agreed services with the Agency.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Responsible for setting objectives and delivering results that have direct impact on the results within the area. Oversees the day-to-day operations of a mid-size community. Oversees a revenue of up to $25 Million.
- Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.
- Supervises, directs, and motivates staff.
- Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues. Administers annual resident satisfaction survey.
- Executes renewal program with existing residents through a proactive program.
- Develops annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
- Hires, trains, disciplines and terminates associates in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality personnel.
- Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.
- Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements.
- Fosters creativity among staff to deliver the highest quality and best services to residents in the most economical manner possible. Responsible for creating and maintaining an atmosphere of stability where the personal dignity of residents is supported. Acts as a member of Resident Counsel.
- Develops and maintains a positive image with community. Becomes active in social and civic affairs of the local community. Represents the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups.
- Utilizes sales and marketing activities and strategies to maximize occupancy.
- Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families.
- Oversees the resident admission process to assure required documentation is completed in a timely manner and in accordance with established policies and procedures.
- Oversees the healthcare management of all residents in accordance with company policy and state regulations. Oversees the adherence to company policy regarding administration of medication. Assists nursing personnel in staff training and ensures frequent audits are performed on medication sheets.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Under the supervision of a professional nurse, provides direct care to residents, which reflect Brookdale’s philosophy and standards of home health care. Assists in meeting the residents' individual needs while treating the resident with respect and dignity.
- Assists residents with the activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the resident care/service plan.
- Allows and encourages residents to do as much of their own care as possible.
- Documents the delivery of quality care in the resident's clinical record.
- Follows infection control and safety policies and guidelines.
- Implements resident care that is accurately, timely and appropriately documented; maintains confidentiality at all times.
- Maintains a clean, safe, and orderly environment for the residents.
- Performs general housekeeping duties as assigned.
- Responds promptly and positively to resident requests for assistance, including emergency pull cords.
- Maintains consistent and concise lines of authority and responsibility with effective communication that promotes a positive working relationship with residents, families, and co-workers.
- Identifies changes in resident status or needs and communicates to the nurse in a timely manner.
- Participates in educational programs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Under the supervision of a professional nurse, provides direct care to residents, which reflect Brookdale’s philosophy and standards of home health care. Assists in meeting the residents' individual needs while treating the resident with respect and dignity. Position will cover North Dayton (Piqua/Troy to Cincinnati). Looking for a HHA willing to cover different areas.
- Assists residents with the activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the resident care/service plan.
- Allows and encourages residents to do as much of their own care as possible.
- Documents the delivery of quality care in the resident's clinical record.
- Follows infection control and safety policies and guidelines.
- Implements resident care that is accurately, timely and appropriately documented; maintains confidentiality at all times.
- Maintains a clean, safe, and orderly environment for the residents.
- Performs general housekeeping duties as assigned.
- Responds promptly and positively to resident requests for assistance, including emergency pull cords.
- Maintains consistent and concise lines of authority and responsibility with effective communication that promotes a positive working relationship with residents, families, and co-workers.
- Identifies changes in resident status or needs and communicates to the nurse in a timely manner.
- Participates in educational programs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Responsible for overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community. Ensures continuity of care, smooth interaction and communication between all involved in patient care activities. In conjunction with the Director of Clinical Services, is responsible for development of home health programs in the general community.
- Visits and establishes effective rapport with physicians, office staff, discharge planners and other referral sources.
- Participates in external marketing, including building relationships with referral sources, supporting marketing functions sponsored by the communities to engage in community networking, conducting physician visits, and meeting with discharge planners as needed.
- Responsible for community home health program development. In cooperation with the Senior Director, National Sales & Marketing and Director of Home Health Professional Development, assesses the needs of the program and develops a marketing plan of action with quarterly goals.
- Integrates efforts with community marketing team to ensure efforts are coordinated and in line with the community’s goals.
- Seeks new markets in the community to promote education.
- Participates in the planning for expansion of patient referrals.
- Develops and delivers health educational services.
- Attends weekly case conferences and provides feedback/reports on patient’s progress. Acts as liaison to physician to report patient’s progress toward goals, response to treatment, or updated treatment plans. Serves as a liaison with hospital planners to ensure smooth transition from hospital to home.
- Creates and presents business plan to target physicians, Assisted Living Facilities and other key referral sources.
- If a licensed clinician, may be asked to occasionally cover community based residents as needed for SOC, care plan development or assistance with staffing.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
-
Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Director, Clinical Services.
- Assesses home health patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Director, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care (POC) to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Plans, organizes, develops, and directs the overall operations of the Clinical Services Department in accordance with federal, state and local standards. Responsible and accountable for maintaining the highest degree of quality care at all times.
- Directs, coordinates, and monitors nursing care delivery to assure safe, effective, and appropriate care. Ensures residents' rights are maintained at all times.
- Oversees the assessment of comprehensive nursing needs of each resident using acceptable long term care assessment tools and according to state and federal time frames. Oversees the coordination of care plans for each resident.
- Works with other team members to monitor day to day care levels of residents for quality assurance and to verify appropriate levels of care are established according to Medicare/Medicaid reimbursement levels.
- Maintains care plans for each resident; monitors medication and treatment schedules; works with attending physicians to ensure care plans are followed; and provides direct care when required.
- Establishes and implements Quality Assurance Performance Improvement Program for improved resident care, and quality of life programs according to company policies and as required by federal regulations.
- Participates in Community Surveys completed by authorized government agencies. Monitors the community Quality Indicators and survey reports. Assists with the development of Success Plans of identified areas of opportunity.
- Develops and implements a Clinical Services organizational structure. Determines staffing needs; recruits, selects, hires, and orients nursing staff/direct care personnel. Assists the Human Resource Director and Health Care Administrator with recruitment and selection of Clinical Services Associates. Completes associate performance evaluations and disciplinary action as needed. Delegates’ authority to supervisory/lead staff.
- Reviews complaints and grievances filed by personnel and/or residents. Reports and investigates all allegations of abuse and/or misappropriation of resident property. Reports suspected or known violations of disclosure of resident protected health information.
- Coordinates ancillary services.
- Oversees the coordination of MDS to ensure timeliness of submissions.
- Maintains the policy and procedures that govern day-to-day functions in the Clinical Services Department. Develops, implements, and ensures nursing standards and department operation standards meet or exceed federal and state regulatory requirements. Plans, develops, and implements the Clinical Systems in accordance with current rules, regulations, and guidelines that govern long term care.
- Assists in preparing the nursing department’s budget; prepares monthly variance report; monitors equipment and supplies. Maintains Medicare/Medicaid reimbursements according to established categories.
- Plans, develops, and implements safe practices for resident safety in accordance with state, federal, and OSHA regulations, and ensures that policies and procedures in regards to resident safety are followed by staff and by residents. Develops and implements safety standards and regulations for equipment, supplies, and resident care rooms.
- Assists the Quality Improvement Nurse in establishing infection control and immunization processes, and in developing and delivering training programs to meet continuing education requirements.
- Serves on and attends various committees of the community as appointed by the Health Care Administrator. Evaluates and implements recommendations from the various committees pertaining to Clinical Services.
- Oversees, manages and delegates all roles and responsibilities of the Assistant Director of Clinical Services and the Quality Improvement Nurse, Clinical Services.
- Completes other duties assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Responsible for the day-to-day management of Brookdale’s nursing staff within assigned community(s).
- Participates in developing, maintaining and updating written policies and procedures that govern the day-to-day functions of the assigned Nursing Unit. Ensures Nursing Department’s Procedure Manuals contain all revisions and updates. Ensures that the staff assigned has been trained on any revisions or updates.
- Assists Director of Nursing (DON) in developing methods for coordinating nursing with other resident services to ensure the continuity of resident care.
- Ensures nursing personnel are in compliance with duties outlined in his/her job description and state/federal regulations. Assists the DON in developing current and comprehensive departmental job descriptions. Ensures that reference materials are current.
- Makes daily rounds to ensure all personnel are performing work assignments in accordance with acceptable nursing standards. Report findings to the DON.
- Reviews nursing notes for completeness; makes sure they are descriptive of the nursing care being provided and reflect the resident’s response to the care.
- Monitors medication passes and treatment schedules to ensure medications are being administered as ordered and treatments are provided as scheduled. Authorizes the use of restraints when necessary and in accordance with the company’s established policies and procedures.
- Performs administrative duties directed by DON, including completion of medical forms, reports, charting, etc.
- Participates in surveys and inspections made by authorized government agencies.
- Participates in the development, implementation, and updating of the departmental Quality Assurance Program. Participates in the development, implementation and updating of a comprehensive Residents’ Discharge Plan. Serves as Discharge Planning Coordinator.
- In the absence of the DON, serves and participates in, and attends various committees as assigned. Assists the DON in evaluating and implementing recommendations from established committees.
- Assists the DON in determining departmental staffing needs with recruiting, training, etc.; ensures appropriate staffing levels are maintained. Assists in developing and implementing departmental organization structure.
- Participates in the development, planning, conducting and scheduling of in-service training classes that provide instruction on nursing protocols, and state/federal regulations; ensures a well-educated staff.
- Assists in the development and implementation of a nursing orientation program for new staff to the department.
- Participates in interviewing and selecting residents for admission. Informs staff of new admissions, their expected arrival, room assignment and other related information. Greets new residents upon arrival.
- Provides DON with information relative to nursing needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
-
Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
-
Oversees and directs the sales efforts for multiple communities and products within district, major markets, networks and stand-alone communities. Responsible and accountable for meeting and exceeding the occupancy and revenue goals. Supports the professional development of community sales associates and provides coaching related to selling skills, pipeline management and sales execution. Fosters a strong sales performance culture across the district.
- Successfully manages sales performance within the assigned district. Monitors occupancy trends and ensures execution of sales activities by team members. Leads district alignment around competitive positioning and marketing plans. Achieves and exceeds all occupancy and revenue goals for assigned district.
- Leads and develops the team of community sales associates and business development professionals within the district. Oversees creation of district business development and lead generation plans, ensuring coordination between communities to provide optimum results without duplication of resources.
- Assists in interviewing and hiring of all sales staff in their portfolio of communities. Actively partners with Training and Development, Human Resources, and Operations in the recruitment, hiring, evaluating, and disciplining of all sales positions within the district.
- Ensures effective onboarding of new sales hires, in partnership with Training and Development and Human Resources. Actively monitors skill and knowledge growth of new hires during onboarding period. Works to support achievement of professional growth milestones for new sales hires.
- Oversees completion of the marketing plan and budget for the district. Partners with the marketing team in the development and modification of near and long-range community marketing plans and budgets by providing competitor information, data and feedback. Develops sales plans that align to the marketing activities and achieve desired objectives.
- Assesses local markets and competitive positioning within assigned district and makes pricing and incentive/discounting recommendations.
- Monitors sales performance expectations and gaps at the community and district level. Reviews and analyzes sales reporting/dashboards on a daily, weekly and monthly basis to ensure accuracy and to identify performance improvement opportunities. Coaches sales team members of appropriate actions in response to performance issues.
- Assesses the knowledge, skills and abilities of sales staff on an ongoing basis. Coordinates regular skill training and reinforcement to address gaps and opportunities. Conducts coaching observations of sales team members to evaluate sales behaviors and skills.
- Visits each community within district on a scheduled basis and as approved by Division Director of Sales or VP Sales. Partners with on-site sales teams and Executive Directors in the execution of the sales and lead generation programs and strategies to achieve and maintain full occupancy.
- Interacts with Clinical Operations and other home office associates. Educates and supports these partners about the sales programs for their respective communities.
- Consistently executes established sales processes, systems and tools to perform job duties. Maintains working knowledge of lead management (SMS) and sales reporting (dashboards) to maximize sales effectiveness. Adheres to reporting deadlines
- Promotes the company in a positive manner and sets the example for company’s standards for excellence. Serves as a consensus builder among community Sales and Operations teams.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.