Responsible for maintaining a secure environment for all residents and associates within the building and on the community grounds. Greets visitors, monitors the inside and outside of the building, and responds to emergencies.   - Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out. - Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates. - Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night. - Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems. - Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.). - Answers the phone promptly. Responds to questions, directs calls, or takes messages as appropriate. - Escorts residents and visitors to the parking lot during evening hours, as requested. - May be required to handle leasing inquiries after hours and on weekends, making sure that accurate and timely information is provided to the Director of Sales & Marketing. - Drives the bus or community vehicle as needed or as scheduled. - Handles minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed. - Ensures the lobby and administrative offices are vacuumed, and kept clean and neat. Notifies housekeeping if cleaning is needed. - Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for securing non-paid referrals that convert to move-ins by gaining the advocacy of local influencers. Creates and implements effective community business development plans to support sales and occupancy goals and revenue targets throughout the community. Represents the company as the leader in Senior Living to all referral sources. Keeps abreast of any competitor issues that would affect occupancy in the community and is responsible for ensuring their assigned community is the first choice for quality senior living experiences.   - Make sales calls to local professional and volunteer influencers to gain quality referrals and expand current referral network. - Partner with the Executive Director to ensure that ED is introduced to and engaged with key local influencers to maximize business development. - Partner with Brookdale community leaders of clinical, resident programing, culinary & memory care to ensure that their work is known in the greater community and that they are regarded as experts in creating experiences to better manage the challenges of aging. - Accurately maintain SMS database content with all sales activity and maximize utilization of Brookdale sales and marketing systems and resources. - Produce and manage a rolling 90 day sales plan to be used for goal setting, time and resource management, and updates to Brookdale leadership. - Attend stand-up in represented Brookdale community at least once a week to report on specifics of sales work and to get input/partnership to maximize the results of the sales plan. - With high professional standards, represent Brookdale well as measured in the growth of census and revenue for your represented community. - Build a productive network of local professionals who recognize that seniors can live better if they recommend and advocate a move to a Brookdale community. - Assist during emergency situations as requested to help ensure appropriate support for community operations. - Perform other supporting duties and functions as needed.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Delivers high quality speech-language pathology services to patients with speech, language, voice, fluency and swallowing disorders, including screening, assessment, treatment, program planning and implementation. Improves patients’ communication skills through vocal exercises and cognitive therapies. May select alternative communication systems and teach their use. Promotes rehab services within the Community, attends meetings and care conferences, performs administrative and billing duties within specified guidelines and timeframes. Demonstrates personal and professional work behaviors which promote the practice of speech-language pathology within the Community. Adheres to applicable principles and practices of speech-language pathology, Brookdale policy and procedures and State / Federal regulations.   - Optimizes communication, cognitive and swallowing skills of patients by performing the following tasks: screening, initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate. - Conducts evaluations using standardized tests, specifically selected to assess the individual patient after thorough review of the resident’s medical record, in order to determine patients’ baseline status and identify impairments, functional deficits and potential to improve based on normative data. - Establishes individual patient plan of care, based on current evidence, to optimally address patient-specific goals and to comply with service delivery parameters in accordance with the Resident Assessment Instrument (RAI) Manual, Managed Care Contract or other guidelines specific to skilled nursing and rehabilitation. - Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals. Confers formally and informally with the physician and other team members in coordinating the total rehabilitation program of the patient. - Coordinates treatment plan with patient, family and other team members. Implements and conducts skilled treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician’s orders. Adapts treatment to meet the individual needs of the patient. - Recommends and obtains appropriate equipment to improve patient’s communication. Instructs patient, family and staff in use of augmentative communication devices. - Instructs patient, family and staff in appropriate speech language procedures or home program to allow carryover of therapeutic remediation and goals in daily activities. - Participates in transition / discharge planning. - Reviews the quality and appropriateness of the total services delivered and of individual speech language pathology programs for effectiveness and efficiency, using predetermined criteria. - Utilizes the Community electronic medical record to review the patient’s medical chart, complete forms such as patient screens, physician orders, transition documentation. Documents evaluation, treatment encounter notes, progress reports, re-certifications, discharge notes and other required patient data in the Therapy electronic medical record. Utilizes guidelines for skilled documentation - Submits billing, payroll and expense documentation in an accurate and timely manner meeting all regulatory guidelines. Assists in the collection of statistics as directed. - Adheres to Brookdale policies and procedures. Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional. Assists with and participates in Quality Assurance and Performance Improvement Programs as required. Adheres to established confidentiality standards as required by Brookdale concerning patient information. - Attends in-service training, as well as, provides education to members of the patient care team and members of the community. - Consistently demonstrates sound judgement in the evaluation, planning, implementation and follow-up of patient therapy programs. - Demonstrates strong interpersonal and communication skills. - Assumes responsibility for ongoing continuing education and professional development. - Complies with Human Resource policies including, but not limited to, maintaining professional licensure in good standing, staying current for personnel file items (TB Test, CPR Certification, etc.), complying with State / Federal / Brookdale wage and hour law regulations, device management and Learning Management System (LMS) completion.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? Administrative personnel are experts at keeping the day-to-day operations of our communities running smoothly. If this describes you, then Brookdale’s Business Office Coordinator job is for you. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Provides residents with nursing services and administers medications and treatments in accordance with physicians' orders, within state licensure regulations and consistent with facility nursing standards. Monitors and manages the quality measures and indicators of the community. Plans, develops, directs and evaluates Educational and Clinical Training programs in accordance with current Federal, State and Local Regulation for SNF staff. Plans, organizes, budgets, coordinates, evaluates and develops policies for facility’s risk management systems in accordance with current federal, state, and local standard, guidelines, and regulations to protect residents, staff and facility from loss. See Infection Prevention Addendum for additional job duties.   - Monitors residents within state licensure regulations; may supervise and direct resident assistants where allowed by state licensure regulations. Assists in maintaining a physical, social and psychological environment in the best interest of residents. - Obtains and administers medication and treatments, as prescribed by physician. Documents and reviews medication and treatment sheets for accuracy and compliance with physician orders, professional standards, federal and state regulations and company policies. Assists in implementing and revising service plans or resident care plans based on resident needs. Monitors responses to treatment plans. Possesses knowledge of medication interactions and notifies Resident Care Coordinator and Director of any occurrences. - Plans and organizes quality control programs and activities. Maintains library of quality control and assessment materials necessary for complying with current standards and regulations and maintaining quality resident care. - Oversees the Infection Control Program of the facility and devises infection control reports for submission to Director, Clinical Services and Quality Assurance Committee. Ensures adherence to OSHA regulations and infection control standards. - Directs and coordinates all in-service educational programs of the facility in accordance with current Federal, State and Local Regulations. Develops, maintains and directs orientation programs for skilled nursing personnel. Conducts regular or special in-services for staff to ensure they remain current on new procedures. Develops, maintains and secures records, reports and instructional manuals, reference materials, pertinent to in-service programs. Uses facility consultants and others for special in-services. - Plans, implements, evaluates, and directs the facility’s risk management programs and activities in accordance with guidelines issued by the governing board and administrator. Investigates all allegations of misconduct. Notifies appropriate personnel of the investigation. Reports findings to the administrator and other appropriate personnel in accordance with state and federal law. - Ensures appropriate professional staff maintains adequate liability insurance. Ensures licensure and background checks are conducted in accordance with company policies. - Assists in developing and implementing plans of correction for cited deficiencies. Ensures such plans incorporate timetables and methods of monitoring to prevent such deficiencies from reoccurring. - Ensures all personnel attend and participate in annual in-service training programs relative to hazard communication. Provides leadership in formulating the goals and objectives of the in-service programs of the Department. Assists the staff in setting educational goals. Meets with supervisors on a regular basis to solicit advice concerning training needs and assists in identifying and correcting problem areas and/or the improvement of services. - Counts controlled substances with off going nurse or resident assistant; secures and corrects reconciliation of controlled substances during shift. Ensures cleanliness and organization of medicine supply room and security of discontinued medicine in accordance with federal and state regulations and company policy. - Assists with discharge process relevant to medication/treatment orders. - Gathers and analyzes resident outcomes through tracking and trending to identify root cause and determines appropriate interventions. - Provides recommendations and reports to management, as necessary/required, concerning quality control programs and processes. Makes recommendations to facility management to reduce the frequency and severity of medical malpractice and resident/staff injury claims. Reports all accidents and incidents to appropriate agencies and facility management within established time frames. - Works with community management, public agencies, insurance adjusters, attorneys, and claimants to obtain and provide information necessary to resolve disputes. - Completes other duties as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.  

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Directs food service operations within the community including all food preparation, dining room operations and dining delivery services. Purchases all food and manages inventory ensuring effective cost controls and vendor service and quality. Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations. Plans and executes entertaining dining events and themes in conjunction with Activities Director, Marketing Director and other administrative staff to optimize the life and pleasure of the residents. May also cater events as requested by residents or staff. - Hires, trains and manages all supervisory staff for the kitchen, dining room, catering and delivery services. Ensures that supervisors maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. Coaches supervisors in maintaining appropriate staffing levels and effectively motivating, disciplining and training associates. - Consults with chefs and cooks to develop and maintain pleasing and nutritious menus. Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events. Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation and delivery of meals. - Develops department budget including purchasing and staffing expenditures. Approves food orders from company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction. - Encourages the identification of enjoyable ways to encourage socialization and enjoyment of residents through the use of food presentation and events. Improves the décor and condition of dining rooms to ensure a safe and pleasant experience. - Networks with Regional Food Service Directors to improve operations, reduce costs and to obtain new program ideas for creative operations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Responsible for maintaining high quality standards of kitchen operation, including assisting with all food preparation and plating of food.   - Prepares meals from standardized recipes in accordance with the menu and ensures proper preparation, portioning, and serving of foods in a safe and sanitary manner. - Assumes responsibility for total kitchen operations and handles all situations in the kitchen according to policy. Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost. - Sets up food service line and workstations with needed condiments and ensures all required condiments and garnishes are prepared and served with appropriate foods. - Assists in coordinating prep for the following day’s menu. - Assists in training new kitchen employees. - Assists in ordering food and kitchen supplies. - Assists in creating menus. - Assists in execution of special events and functions. - Fills in for the Sous Chef when absent and may be required to supervise other staff positions. - Responds to community issues or concerns that may occur in the dining room. - Keeps stock rooms, coolers, and freezers clean. Ensures that food supplies are rotated and all perishables are labeled, dated and stored properly. - Maintains kitchen cleanliness and proper food preparation according to state and local health department code requirements and departmental procedures. - Keeps food waste to a minimum by utilizing food storage and food recycling techniques.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Are you someone who has high attention to detail and accuracy? If so, then Brookdale’s Certified Medication Aide/Tech may be the right job for you. At our communities, our Certified Med Aides/Techs provide direct care to senior residents that follow a personalized medication and treatment service plan. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

At Brookdale, our dining experience starts with our Dishwashers, or Kitchen Utility associates. Seniors at our communities expect clean dining wear and eating utensils. Our dishwashers run our dish washing machines, ensuring we provide our residents and guests with clean and sparkling plates, silverware and glasses at mealtime. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Manages the day-to-day clinical services of the community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.   - Responsible for the direct supervision of community-based licensed, certified, and non-certified clinical associates. - Assigns and directs work of subordinates; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. - Provides training and education to caregivers on an ongoing basis with classroom in-services and situation-specific training. - Supervises the maintenance of resident charts and reviews documentation performed by caregiving staff. - As described and allowed in the Nurse Practice Act, assesses health, oversees medication administration, oversees functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident’s opportunity to remain in their environment. - Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of the resident’s need for scheduled appointments. - Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described or allowed in Nurse Practice Act or other state regulation. - Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. - Evaluates residents, documents changes in condition, and notifies Executive Director, resident’s physician, and resident’s legally responsible party/family of resident’s condition and reactions. - Communicates with physicians regarding residents’ status and condition changes. Ensures residents are prepared for physician appointments and visits. - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare-related services. - Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. - Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. - Participates in department quality improvement activities. - Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. - Shares on-call and manager on duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Have a passion for working with seniors? Whether you are a seasoned driver or you simply have a heart for helping people, Brookdale’s Driver job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our drivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Attention to detail and accuracy are the hallmarks of a Medication Aide. If this describes you, then a career with Brookdale Senior Living could be the right job for you. As a Medication Aide, you will provide direct care to our senior residents that follows a personalized medication and treatment service plan.

 Have a passion for helping people? Brookdale will offer you the opportunity to care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Licensed Practical Nurse, you are that person bringing a smile to their face each time they see you.

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CNA’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Leads the leadership and organizational performance team by developing strategies, processes, programs, and tools for improving organizational effectiveness and people capabilities while ensuring the alignment and support of Brookdale’s annual plans and long term strategic direction.   - Directs the design and execution of the company’s leadership development programs. - Leads a group of consultants that translates the needs of operations leadership into talent management programs. - Consults with company executives to develop succession planning and identify talent. - Directs Brookdale’s talent review process including the identification and development of top, emerging, and valued talent. - Consults with managers and company leaders on talent development, performance management, associate engagement, and succession planning issues. - Supports the design and execution of Brookdale’s associate engagement strategy and action planning processes. - Designs and delivers talent management processes (assessment and identification). - Designs systems and processes to support the establishment of development plans. - Manages the performance management process to help leaders and employees better understand the expectations for success and to give and receive feedback. - Collaborates with leadership to design and facilitate change management initiatives that increase engagement and to meet strategic business objectives - Develops a variety of training materials, tools and resources to support transformation of performance management - Utilizes innovative practices, research, insight, experience and understanding of the needs and culture of Brookdale to develop and deliver leadership, communication, performance and other talent related initiatives. - Conducts post-training follow up with the team members and their managers to ensure integration and demonstration of learning goals being achieved   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies. - Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Coordinates maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Oversees repairs and maintenance of buildings including vacated rooms in a timely manner. This includes painting walls and cleaning carpets. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the community. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for helping people? Whether you are starting your career or a seasoned CNA or you simply have the heart for helping people, then Brookdale is for you. Our Certified Nursing Assistant-CNA’s provides direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Responsible for the maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies. - Directs the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs the maintenance and upkeep of the buildings and grounds through maintenance staff. Inspects completed work for conformance to standards and policies. - Implements preventative maintenance programs. Coordinates compliance with local, state and federal building codes, SDS, OSHA, EPA regulations, and fire codes. - Coordinates engineering contractors and vendors, making sure insurance and licenses are current. - Conducts regular inspections of life safety systems, including fire extinguishers and sprinkler systems. - Coordinates annual apartment maintenance schedule and completion. Oversees necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins. - Ensures the outside of the property is maintained, including landscaping, snow removal, and garbage/trash removal. - Prepares and follows approved budget. Tracks utility consumption and expense files. - Maintains inventory control for all general supplies, parts and equipment for necessary repairs and maintenance. Maintains all required engineering files. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed. - Maintains office, shops and mechanical areas within company standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale. - Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system. - Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents. - Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales. - Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products. - Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them. - Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident’s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks. - Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins. - Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community. - May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents. - Prepares written reports and communicates status of current success in a clear and concise manner. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Manages the day-to-day clinical services of the community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.   - Responsible for the direct supervision of community-based licensed, certified, and non-certified clinical associates. - Assigns and directs work of subordinates; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. - Provides training and education to caregivers on an ongoing basis with classroom in-services and situation-specific training. - Supervises the maintenance of resident charts and reviews documentation performed by caregiving staff. - As described and allowed in the Nurse Practice Act, assesses health, oversees medication administration, oversees functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident’s opportunity to remain in their environment. - Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of the resident’s need for scheduled appointments. - Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described or allowed in Nurse Practice Act or other state regulation. - Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. - Evaluates residents, documents changes in condition, and notifies Executive Director, resident’s physician, and resident’s legally responsible party/family of resident’s condition and reactions. - Communicates with physicians regarding residents’ status and condition changes. Ensures residents are prepared for physician appointments and visits. - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare-related services. - Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. - Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. - Participates in department quality improvement activities. - Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. - Shares on-call and manager on duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Assists the chef with overseeing the day to day operation of the kitchen and maintaining the highest quality food products and service.   - Prepares and coordinates daily dinners from standardized recipes. - Oversees breakfast and lunch for quality assurance meal presentation and portion control. - Keeps stock rooms, coolers and freezers clean and rotated. All food must be labeled, dated and stored properly. - Coordinates prep for following day’s menu. - Maintains kitchen cleanliness and food preparation according to state and local health department code requirements. - Assists with food and supply inventory control systems, informs Food Service Director of all production needs. - Keeps waste to a minimum by utilizing food storage and food recycling techniques. Employs appropriate loss prevention procedures. - Performs a pre-meal meeting with food servers to review details of daily menu. - Ensures all kitchen equipment is in working order and kept clean at all times. - Oversees the proper inventory, storage, and use of cleaning chemicals. - Assists in menu and recipe development. - Assists with banquets and food displays. - Assists in the scheduling of cooks and utility workers to maintain compliance with budgetary guidelines. - Assists in the adherence to maintaining budget compliance for daily food cost.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale LPN Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Responsible for maintaining a secure environment for all residents and associates within the building and on the community grounds. Greets visitors, monitors the inside and outside of the building, and responds to emergencies.   - Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out. - Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates. - Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night. - Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems. - Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.). - Answers the phone promptly. Responds to questions, directs calls, or takes messages as appropriate. - Escorts residents and visitors to the parking lot during evening hours, as requested. - May be required to handle leasing inquiries after hours and on weekends, making sure that accurate and timely information is provided to the Director of Sales & Marketing. - Drives the bus or community vehicle as needed or as scheduled. - Handles minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed. - Ensures the lobby and administrative offices are vacuumed, and kept clean and neat. Notifies housekeeping if cleaning is needed. - Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Supervises the Brookdale at Home function within a community. Ensures the efficient and effective operation of the Brookdale at Home agency and interdisciplinary team process.   - Trains and supervises Brookdale at Home associates. - Delivers and coordinates clinical services for the agency, if applicable and per state regulations. Responsible for the billing and scheduling of services or the delegation of such tasks. - Ensures that community and corporate policies are disseminated and followed by all Brookdale at Home associates. - Works in conjunction with community associates and the administrator concerning the implementation and monitoring of agency services and clinical program, if applicable and per state regulations. - Assists in the development and implementation of the annual budget. - Coordinates alternative resources for associates and families. - Ensures adequate staffing coverage for the provision of services on a day-to-day basis. - Ensures effective Continuous Quality Assurance of Improvement Program. - Partners with community administration in preparing for state survey or other regulatory processes. - Markets the Brookdale at Home agency to any appropriate audience. - Ensures that complete and correct billing information is provided to the financial department. - Performs orientation and training for new Brookdale at Home associates. Conducts Brookdale at Home associate’s performance reviews. - Manages documentation process to ensure completeness, accuracy, timeliness and compliance with guidelines. Complies with all Safety and Infection Control, Universal Precautions, and OSHA standards. - Maintains current knowledge of national and state requirements for scope of practice, supervision, credentialing and ongoing competency. Assumes responsibility for ongoing continuing education and professional development. - Consistently demonstrates sound judgment in the evaluation, planning, implementation and follow-up of the Brookdale at Home agencies. - Maintains positive relationships and rapport with coworkers, residents, family members and community personnel. Participates in community committees as appropriate.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Responsible for the direct management and supervision of the business office at a community. Coordinates and oversees all human resources, payroll, billing, and operational processes within the department. May also directly supervise housekeeping staff. Monitors efficiency levels within the business unit and financial resource utilization. Assists in and ensures efficient and effective communication with other departments.   - Oversees the day-to-day operations of the business office, including staffing coverage and management. - Organizes office operations and procedures such as typing, flow of correspondence, filing, and other operational duties. Evaluates office production, revises procedures, and devises new forms to improve efficiency of work flow. - Processes orders for all necessary equipment and supplies. Orders within budgetary guidelines and maintains inventory control. - Accounts for administrative budget and provides reports to management as requested. - Promotes personal and professional growth of staff and conducts performance reviews. Places ads; interviews and makes hiring decisions regarding open positions. Works with human resources on disciplinary situations and meets with associates to discuss issues and concerns. - Reviews weekly payroll reports and addresses associate payroll concerns. Works with Corporate Payroll to resolve issues. - Completes or assists with special projects as requested by community or senior management. - Maintains associate personnel files. Completes staff training and orientation as needed. - Conducts community tours to prospective residents and their families. - Reviews and submits invoices to accounts payable for administration. - Monitors billing errors and long-distance coverage problems of telephone systems. Contacts provider to resolve issues. - Oversees mail room activities.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Start your culinary career as a dining room server at Brookdale! Unlike the hustle and bustle of standard restaurants, our waiters and waitresses deliver meals to seniors and guests on a defined schedule while providing high quality, first-class customer service. At Brookdale, our servers enrich residents’ lives every day with a great dining experience. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.