Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? Whether you are starting your career or a seasoned Certified Nursing Assistant-CNA (State Tested Nursing Assistant-STNA in Ohio) or you simply have the heart for helping people, then Brookdale is for you. Our CNAs/STNAs provide direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? Whether you are starting your career or a seasoned Certified Nursing Assistant-CNA (State Tested Nursing Assistant-STNA in Ohio) or you simply have the heart for helping people, then Brookdale is for you. Our CNAs/STNAs provide direct care to senior residents, assist in maintaining a safe environment, and provides a high level of care on a daily basis. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Are you someone who has high attention to detail and accuracy? If so, then Brookdale’s Certified Medication Aide/Tech may be the right job for you. At our communities, our Certified Med Aides/Techs provide direct care to senior residents that follow a personalized medication and treatment service plan. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines. - Coordinates resident services and/or associate schedules. Responsible for filling all open shifts by contacting back up associates according to established protocol. - Ensures that community and corporate policies are disseminated and followed by all care associates. - Provides services as needed and within professional and state guidelines. - Coordinates alternative resources for associates and families. - Ensures adequate staffing coverage for the provision of services on a day-to-day basis. - Reports all accidents and/or incidents to the Director or designee immediately. - Completes data entry and administrative reporting as necessary. - Assists the Director or designee in the recruiting, hiring, orientation and training of new associates. - Completes other duties as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale. - Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system. - Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents. - Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales. - Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products. - Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them. - Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident’s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks. - Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins. - Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community. - May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents. - Prepares written reports and communicates status of current success in a clear and concise manner. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.  

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

Have a passion for working with seniors? Whether you are starting your healthcare career or you simply have a heart for helping people, then Brookdale is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our programs assistants share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

If you are an organizer who enjoys planning wellness and recreation programs, become a Brookdale Program Coordinator. Our senior living residents enjoy both personal and community group activities and the social interaction that come with them. Bring a smile to our residents by planning events and outings and help to make their day both fulfilling and fun.

Have a passion for working with seniors? If you are a seasoned health care professional, or you simply have a heart for helping people, then Brookdale’s Nurse Clinical Coordinator job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our clinical nurses share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Have a passion for working with seniors? Whether you are starting your career or are a seasoned health care professional, or you simply have a heart for helping people, then Brookdale’s Program Manager job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our program managers share warm smiles while helping seniors with dementia enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

Have a passion for working with seniors? Whether you are starting your career or are a seasoned health care professional, or you simply have a heart for helping people, then Brookdale’s Program Coordinator job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our program coordinators share warm smiles while helping seniors with dementia enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.  

Providing care to residents of our Senior Living Community is a rewarding experience both on a professional and personal level. Unlike clinics and hospitals, you will care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Registered Nurse, you are that person, bringing a smile to their face each time, they see you.

Providing care to residents of our Senior Living Community is a rewarding experience both on a professional and personal level. Unlike clinics and hospitals, you will care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Registered Nurse, you are that person, bringing a smile to their face each time, they see you.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for ensuring the daily upkeep of the community(s) buildings and grounds in order to present the community in a positive and impressive manner for residents and guests. Responsible for lawn care, landscaping, and snow/ice removal where applicable.   - Maintains the grounds of the assigned community(s) to ensure it is presented in a positive and impressive manner for residents and guests. - Ensures the cleanliness of each building’s exterior and the grounds surrounding it, including collecting and removing trash. - Maintains a uniform landscape by picking up all debris around buildings and through breezeways of buildings. - Plants and tends to flowerbeds, trees, and shrubs; trims and mows lawns; applies fertilizer and insecticides; and utilizes pest control equipment. - Cleans out building gutters. - Shovels snow, spreads salt, and/or removes ice on public passageways and parking lots. - Follows well-established procedures for the basic maintenance of tools and equipment, such as lubricating, sharpening, replacing broken handles, and making simple adjustments and repairs as necessary. - Performs pool maintenance duties where applicable. - Notifies manager of any issues that arise. - Responds promptly to emergencies and may be required to assist in evacuating residents during emergency situations.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for working with seniors? Whether you are starting your healthcare career or you simply have a heart for helping people, then Brookdale is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our programs assistants share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Providing care to residents of our Senior Living Community is a rewarding experience both on a professional and personal level. Unlike clinics and hospitals, you will care for the same individuals each day becoming part of their extended community family. Our senior residents are looking for trusted companions and as a Registered Nurse, you are that person, bringing a smile to their face each time, they see you.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

Provides strategy support and vision to the Brookdale at Home agency to achieve sales goals through effective business development efforts. Maintains and improves upon caseload and revenue production of the Brookdale at Home agency in accordance with marketing and business plans to include managing the sales process and completing all activities required for a sale. Focuses on business development for Brookdale at Home in a geographic cluster or major market (M3).  Represents the Brookdale at Home agency and increases referrals through business development. Accountable for building the lead pipeline by developing referral relationships. Responsible for quarterly development and execution of market specific business development plan to achieve client caseload goals. Works directly with National Director of Sales & Marketing, Brookdale at Home.   - Develops the overall strategy in the assigned market to generate new business and grow strong referral partnerships. Educates area medical professionals on Brookdale at Home as an essential part of the recovery process and facilitates partnership with both Hospice and Home Health to coordinate marketing efforts and streamline business-to-business sales calls. - Creates quarterly market specific business development plan to meet or exceed the established goals for professional leads. Contacts local sources including legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts. - Coordinates and executes outside networking presentations on behalf of the M3 market, with the primary focus of generating referrals for Brookdale at Home, but representing the full continuum of services available through Brookdale entities in the market - Provides strategy, support and vision for the BAH agency to achieve sales goals through effective business development. Utilizes established sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and achieve desired agency caseload goals. - Develops and maintains relationships with and generates leads through clients, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about Brookdale services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral partners. - Provides business development strategy and guidance in the M3 market to coordinate outside marketing efforts designed to spotlight Brookdale at Home, while representing the area Brookdale continuum to drive referral business for all Brookdale product lines. - Represents Brookdale’s private duty service line and increases awareness through participation in outside events, professional groups, and community involvement in the local market. Uses relevant knowledge and research to plan, coordinate, and implement monthly prospect and/or referral source activities and events as specified by management and the agency marketing plan. Follows up and executes sales process with all leads from events. - Assists BAH management with client retention through new client welcome events, referral programs, outside visits to current hospitalized clients, and other programs as outlines in the marketing plan or by the National Director of Sales & Marketing BAH. - Partners with management to develop and execute marketing plans and achieve caseload goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote services. - Visits with competitors on a quarterly basis. Creates and updates competitive analysis on a quarterly basis. Serves as a main contact for all competitive issues that would affect agency.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for the day-to-day operational execution in support of an Executive Director within a larger community. Manages occupancy and monthly financial performance for the property. Maintains positive working relationships with all residents, resident family members, employees, and the business community. - Under direct supervision of an Executive Director, responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public. - Supervises, directs, and motivates staff. Maintains superior training and morale. Ensures training programs are effectively executed. - Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues. Administers annual resident satisfaction survey. - Executes renewal program with existing residents through a proactive program ensuring the highest renewal rate possible. - In conjunction with the Executive Director, develops annual operating and capital budgets. Maintains budget accountability to the Executive Director, aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction. - Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates with attention paid to consistency in the selection and retention of quality personnel. - Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence. - Maintains current departmental policies, procedures, and licenses in accordance with all requirements. - Fosters creativity among staff to deliver the highest quality and optimum services. Responsible for creating and maintaining an atmosphere of stability. Acts as a member of Resident Counsel. - Develops and maintains a positive image with community. Becomes active in social and civic affairs of the local community. Represents the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups. - Conducts department head meetings on a weekly basis. Conducts quarterly associate meetings to review safety on all aging issues and building issues. Conducts quarterly residential meetings. - Keeps current on competitive projects and programs in the market place. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Supervises the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Responds to maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Supervises repairs and maintains vacated rooms in a timely manner. This includes painting walls and cleaning carpets. Inspects completed work for conformance to standards and policies. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Assists in the training of maintenance staff. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the residence. - Conducts in-service fire safety training for all employees. - Repairs walls, floor coverings, doors, and wood work in the common areas of the community(s). - Assesses all plumbing and electrical problems within the community(s) and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and takes necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - May directly supervise the maintenance technicians and building engineers, to include delegating tasks, hiring, training, evaluating performance, resolving disciplinary issues and firing.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

The Associate Relations (AR) Specialist is responsible for Integrity Line intake, documentation, and investigation of associate relations concerns. Provides support to HR Business Partners (HRBPS), operational leadership and associates including administering employment policies and practices and researching and/or investigating associate concerns and making recommendations that effectively promote positive associate relations. Supports HRBPs, operational leadership with respect to federal, state and local EEO and other labor and employment laws, ensuring consistent interpretation and application of laws, policies and procedures. The position is part of a Center of Expertise (COE) designed to ensure associate complaints and issues are investigated in a thorough and timely manner. - Maintains knowledge of federal, state and local EEO and labor laws. - Manages and resolves complex associate relations issues. Conducts effective, thorough, and objective investigations. - Learns, manages, and frequently works in the case management system, through which Integrity Line calls and web based reports are received. Inputs and updates information about the calls/reports into the system. - Processes and investigates associate relations complaints or issues submitted to the Integrity Line or, in some instances, to other corporate leaders. - Uses judgment to establish appropriate course for the investigation and whether the complaint should remain internal to HR or involve other relevant departments. - Determines issue at hand, severity of the case, estimated length of the investigation, participants involved, and which department (HR or another department such as Compliance, Internal Audit, Clinical, etc.) should lead the investigation. - Partners and communicates with Human Resource Business Partners (HRBP) and Operational Leadership to resolve issues and make recommendations. Requires frequent communication via phone and email. - Sends out reports to the relevant parties and maintains communication to ensure the case is properly investigated. - Reviews, finalizes, and adequately documents cases and investigations that are ready to be closed. - Builds and maintains relationships with key partners, such as the District Director of Operations (DDO), District Director of Clinical Services (DDCS), Human Resources Business Partners (HRBPs). This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for working with network administrators, system administrators, developers, business managers, and end users to manage the security of the IT environment. Stays abreast of evolving security issues and identifies where appropriate preventive and detective measures can be put in place. Supports daily operational tasks and enterprise-wide projects, while keeping an eye on management goals for the organization-wide policies based on industry best practices.   - Ensures the implementation of technical standards and manages the technical controls fundamental to the security and monitoring of the enterprise. - Participates in security incident and response activities, remediating malware incidents, intrusion detection/prevention incidents, data loss prevention incidents and other security incidents. - Maintain continuous systems monitoring and vulnerability management. - Track and report security key performance indicators & metrics to management. - Assists the business in achieving regulatory compliance (e.g. PCI, SOX, HIPAA, etc.). Executes tasks related to compliance initiatives, such as self-assessments, third party reviews and due diligence initiatives. - Provides technical support for systems managed by security team, such as anti-malware, encryption, etc. - Evaluates compliance of IT policies, and manages policy exceptions - Reviews security configurations of key systems to verify that they are properly implemented, monitored and reported. - Provides support in security management, architecture, and documentation. - Assists in providing security training for new associate orientation. - Designs and executes security awareness program. - Executes security related projects; prepares project plans and documents progress toward completion. - Performs risk assessments according to Brookdale specifications. - Assists in security planning, development, and implementation across multiple platforms and applications.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.  

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.

Manages the day-to-day clinical services of the community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.

Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies. - Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Coordinates maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Oversees repairs and maintenance of buildings including vacated rooms in a timely manner. This includes painting walls and cleaning carpets. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the community. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day clinical services of a highly complex, multiple product line, or large community. Ensures residents’ healthcare needs are met while treated with respect and dignity, and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team of five or more members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.

Responsible for supervising the day-to-day operations of the identified unit. Adheres to community standards and maintains the highest degree of quality care at all times. Remains in accordance with federal and state regulations.   - Assists the Director of Clinical Services in managing the day-to-day operations of the clinical services department on the identified unit. - Assesses the needs and development of residents and implements comprehensive care plans accordingly. Consults with residents’ physician in planning resident care. Periodically reviews and updates comprehensive care plans, ensuring they are interdisciplinary and updated by the Charge Nurse as changes occur. - Works with interdisciplinary team members in developing a discharge plan for individual residents and assists in achieving discharge planning. - Conducts resident rounds to assess and/or supervise nursing care, assess condition of residents, and ensure a safe, clean, and comfortable environment. Assists Charge Nurse with resident care needs and audits documentation. Communicates and acts as a liaison between residents, family, physician, and staff. - Participates in developing and maintaining policy and procedures that govern the clinical services day-to-day operations. Makes written and verbal recommendations to the Director of Clinical Services concerning the operations of the nursing department. - Participates in associate evaluations and associate disciplinary action as required. - Ensures proper transition of nursing reports upon starting and ending shift duty hours. - Completes follow-up investigations and provides, or arranges for, follow-up education related to any medication errors as needed. Reports occupational exposure to blood, bodily fluid, infectious materials, and hazardous chemicals in accordance with community policy. - Ensures assigned work areas (i.e. nurse station, med. cart, medication room, etc.), resident care rooms, and treatment areas are maintained in a clean and sanitary manner. Monitors supplies and places orders as needed. Ensures medication room and medication cart are locked according to regulations. - Follows up on any pharmacy recommendations to assure response and implementation of order changes. - Attends regularly conducted staff meetings as scheduled by the Director, Clinical Services/Nurse Manager and participates regularly in continuing education in-service programs. Attends various committee meetings as required by the Director, Clinical Services. - Completes other duties as assigned.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Participate in on-the-job training experiences for the Executive Director role, learn new skills about senior living, and be able to demonstrate increasing proficiency and expertise with managerial responsibilities within the Brookdale organization. The Brookdale Bench Program will prepare you to assume the Executive Director role at one of our communities including, but not limited to areas of people management, operations management, and clinical management when you assume the role of Executive Director. - Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public. - Hands on leader who supervises, directs, and motivates community staff. Provides direct resident care as needed. Fills in at various positions as needed to cover staffing shortages. - Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues with support from district leaders. Administers annual resident satisfaction survey. - Executes renewal program with existing residents through a proactive program. - In conjunction with regional operations, executes annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction. - Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality associates. - Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence. - Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements. - Fosters creativity among staff to deliver the highest quality and best services to residents in in accordance with Brookdale standards. Acts as a member of Resident Counsel. - Develops and maintains a positive image within the local community. Becomes active in social and civic affairs of the local community. Represents the community and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups. - Utilizes approved sales and marketing activities and strategies to maximize occupancy. - Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families, which maintains the personal dignity of residents. - Oversees the resident admission process, healthcare management and maintenance of resident documentation to ensure compliance with company policy and state regulations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

The Manager, Direct Response leads a team and oversees the strategy and execution of all Direct Mail and Print Media marketing programs. Manages $8M in media spend and has oversight of multiple advertising agency partners and is accountable for the strategy, planning, execution, and optimization of these programs. - Leads a team of associates coordinating the development of direct mail and print advertising assets, versioning, proofing and other day-to-day activities, as well as ensuring opportunities for development and growth. - Drives the annualized strategy and leads the planning, operation, and optimizing of Brookdale’s direct mail and print programs. - Manages channel budgets, including a monthly budget reconciliation and invoice processing. - Spearheads the design, creation, and implementation of both direct mail and print media creative. Aligns with internal teams (Marketing, Brand, Legal, Field, etc.) and Agencies, to execute campaigns. - Drives innovation by introducing new strategies, tactics, and formats challenging the status quo using data and analytics to improve performance of the programs. - Oversees testing and optimization strategy to include the design and measurement of complex tests, optimizing accordingly and proactively based on results to improve ROAS (Return On Ad Spend). - Analyzes and reports results of campaigns using applicable metrics and develop/manage creative to optimize future performance. Presents campaign performance to leadership and the broader organization as an advocate for the programs. - Processes estimates, accruals, purchase orders, invoicing and budget tracking. This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.

Have a passion for working with seniors? Whether you are starting your healthcare career or you simply have a heart for helping people, then Brookdale is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our programs assistants share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale. - Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system. - Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents. - Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales. - Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products. - Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them. - Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident’s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks. - Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins. - Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community. - May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents. - Prepares written reports and communicates status of current success in a clear and concise manner. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

Have a passion for working with seniors? Whether you are starting your healthcare career or you simply have a heart for helping people, then Brookdale is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our programs assistants share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.   - Assists Manager with daily supervision of dining services associates. - Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. - Adheres to all safety and sanitation standards. - Plans daily menu for residents in accordance with company standards and procedures. - Assists in ensuring proper staffing coverage for each shift including making changes due to absences. - Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. - Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. - Oversees staff in absence of Manager. Provides supervision for special events. - In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. - Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.