Provide customer service to potential patients/families, professional referral sources, and Brookdale associates to effectively and efficiently coordinate referrals and respond to inquiries about Hospice services. Serve as a member on the Admissions Team for building and maintaining provider relationships. - Receives professional referrals (from discharge planners, physician offices, facility staff) and obtains the critical referral information in the form easiest for the referral source (electronic/fax notification, phone call, Hospice Care Coordinator (HCC) notification, etc.) to assure timely response and data entry into Home Care Home Base (HCHB). - Receives potential patient/family inquiries regarding Hospice services. Obtains and inputs the basic information regarding the patient status in order to describe how Brookdale may assist, with a goal of scheduling a visit to initiate the relationship into HCHB. - Schedules visits in coordination with Admissions staff to assure the appropriate staff makes the initial contact (depending on patient condition and family situation) to meet the professional referral source, and/or the patient/family initial service needs. - Communicates with referral sources, attending physicians, Brookdale associates, and other agencies as needed, to coordinate initiation of hospice services. - Maintains regular communication with all involved in the sign-on, consent, and admission assessment phases to assure seamless coordination of information and services. - Provides solutions for callers seeking Hospice information. - Maintains referral and admissions statistics as per protocol. - Follows-up on all pending referrals on a routine basis. Documents timely on status and communicate the “Not Taken Under Care” patient status per protocol. - Builds and maintains a close professional referral source relationship through timely written and phone communication through the admission phase and final disposition of referral, as appropriate. - Builds and maintains a close relationship with Brookdale’s Commercial Insurance and local third party insurers through timely written and verbal communications. Coordinates information between the two entities as necessary. - Maintains HIPAA confidentiality of sensitive patient health care information. - Participates in hospice orientation for new HCCs, cross training, and ongoing education programs. - Demonstrates familiarity with policies of the organization and state(s) and federal regulations pertaining to hospice services. - Participates on committees and special projects and other related duties as assigned.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Identifies and treats patients with speech, language, voice, and fluency disorders. Improves patient’s communication skills through vocal exercises and cognitive therapies. May select alternative communication systems and teach their use. May perform research related to speech and language problems. - Optimizes communication, cognitive and swallowing skills of patients by performing or supervising therapy staff in initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate. - Establishes individual patient schedules in conjunction with other team members. - Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals. Confers formally and informally with the physician and other team members in coordinating the total rehabilitation program of the patient. - Coordinates treatment plan with patient, family and other team members. Implements and conducts treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician’s orders. Adapts treatment to meet the individual needs of the patient. - Documents results of patient’s assessment, treatment, follow-up and termination of services. - Recommends and obtains appropriate equipment to improve patient’s communication. Instructs patient, family and staff in use of augmentative communication devices. - Instructs patient, family and staff in appropriate speech language procedures or home program to allow carryover of therapeutic remediation and goals in daily activities. - Reviews the quality and appropriateness of the total services delivered and of individual speech language pathology programs for effectiveness and efficiency, using predetermined criteria. - Reviews the quality and appropriateness of the total services delivered and of individual speech language pathology programs for effectiveness and efficiency, using predetermined criteria. Submits billing, payroll and expense documentation in an accurate and timely manner. Assists in the collection of statistics as directed. - Adheres to Brookdale Healthcare Services policies and procedures. Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional. - Assumes responsibility for ongoing continuing education and professional development. Attends in-service training as well as provides education to members of the patient care team and members of the community. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Identifies and treats patients with speech, language, voice, and fluency disorders. Improves patient’s communication skills through vocal exercises and cognitive therapies. May select alternative communication systems and teach their use. May perform research related to speech and language problems. - Optimizes communication, cognitive and swallowing skills of patients by performing or supervising therapy staff in initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate. - Establishes individual patient schedules in conjunction with other team members. - Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals. Confers formally and informally with the physician and other team members in coordinating the total rehabilitation program of the patient. - Coordinates treatment plan with patient, family and other team members. Implements and conducts treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician’s orders. Adapts treatment to meet the individual needs of the patient. - Documents results of patient’s assessment, treatment, follow-up and termination of services. - Recommends and obtains appropriate equipment to improve patient’s communication. Instructs patient, family and staff in use of augmentative communication devices. - Instructs patient, family and staff in appropriate speech language procedures or home program to allow carryover of therapeutic remediation and goals in daily activities. - Reviews the quality and appropriateness of the total services delivered and of individual speech language pathology programs for effectiveness and efficiency, using predetermined criteria. - Reviews the quality and appropriateness of the total services delivered and of individual speech language pathology programs for effectiveness and efficiency, using predetermined criteria. Submits billing, payroll and expense documentation in an accurate and timely manner. Assists in the collection of statistics as directed. - Adheres to Brookdale Healthcare Services policies and procedures. Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional. - Assumes responsibility for ongoing continuing education and professional development. Attends in-service training as well as provides education to members of the patient care team and members of the community. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Responsible for providing direct patient care under the supervision of a registered nurse. Responsible for following the plan of care, providing treatments, and working collaboratively with the members of the team to help meet positive patient care outcomes. - Follows the plan of care, providing treatments and working collaboratively with the members of the team to help meet positive patient care outcomes. - Provides direct patient care as defined in State Nurse Practice Act, including specialized duties related to end of life care. - Implements current nursing practices following a comprehensive assessment and plan of care. - Provides accurate and timely documentation of patient services to reflect the plan of care. - Assesses and provides patient and family/caregiver education and information pertinent to diagnosis and self-plan of care. - Participates in coordination of hospice services, appropriately reporting the identified needs to the interdisciplinary group. Examples include Hospice Aide, OT, PT, SW, ST, Dietician or Clinical Supervisor. - Uses and prepares equipment and supplies effectively, adhering to aseptic techniques. - Provides appropriate pain/symptom management. Evaluates patient’s response to treatments/medications. - Participates in personal, professional growth and development. Also participates in organization's quality assessment performance improvement teams and activities. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for helping people? At Brookdale, our Private Duty Home Care Assistants do just that. You provide assistance to clients in their daily activities while recognizing each individuals needs and encouraging their progress to independence. You become a friend and a helper to our senior clients.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Director, Clinical Services. - Assesses home health patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Director, Clinical Services and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care (POC) to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services/Manager, Clinical.   - Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Manager, Clinical Services/Manager, Clinical and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services/Manager, Clinical.   - Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Manager, Clinical Services/Manager, Clinical and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.

Responsible for interacting and assisting with referrals from Brookdale Communities and healthcare professionals in hospitals, home health agencies, nursing homes, long term care facilities and physicians in private practice. Participates in interdisciplinary team meetings and weekly marketing meetings assigned by the Hospice Director and/or the Hospice Sales Coach. Responsible for the overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other healthcare specialists and the local community. - Establishes relationships with referral sources such as physicians, hospitals, long-term care facilities and assisted living facilities. - Ensures referral source lists are governed by Brookdale and revised with approval of Division Vice President or other designee. - Apprises the Hospice Director or Sales Manager on a predetermined basis of scheduled presentations. - Prepares and presents presentations of Brookdale’s various in-services to referral sources and follows-up with the referral sources. - Educates referral sources on the components of hospice care services. - Serves as a liaison between Brookdale and physicians, hospitals, long-term care facilities, assisted living facilities and all other referral sources to identify healthcare needs and assist in meeting those needs through Brookdale’s various product lines. - Communicates frequently with each referral source to ensure that the expectations of the referral source and the needs of the patients are being met. - Assists in identifying and resolving any issue, dissatisfaction or problem that the referral source is experiencing with Brookdale’s various sources. - Evaluates, continually, Brookdale’s marketing strategies and advise management on effective strategies and suggests any changes. - Serves as Brookdale’s representative in the community to promote a positive image of Brookdale and to promote interest in Brookdale’s various home health and hospice services. - Works closely with Brookdale staff to coordinate necessary services for patients and to promote communication between staff and the referral source. - Pre-screens patients, when possible, referred by physicians, hospitals, long-term facilities and assisted living facilities, eligibility and status, when referral is contemporaneous with discharge. - Serves as a liaison between hospital and nursing facility discharge planners by visiting patients, as requested, to ensure a smooth transition to the patient’s home. - Delivers plans of care to physician’s offices for signature, as appropriate, and ensures timely return of such plans. - Participates in company-sponsored programs and meetings. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for helping people? At Brookdale, our Private Duty Home Care Assistants do just that. You provide assistance to clients in their daily activities while recognizing each individuals needs and encouraging their progress to independence. You become a friend and a helper to our senior clients.

Have a passion for helping people? At Brookdale, our Private Duty Home Care Assistants do just that. You provide assistance to clients in their daily activities while recognizing each individuals needs and encouraging their progress to independence. You become a friend and a helper to our senior clients.

Manages the Brookdale at Home department (Home Care Agency) within a community. Ensures the efficient and effective operation of the Brookdale at Home department (Home Care Agency) and interdisciplinary team process.   - Provides direct management of all Brookdale at Home (Home Care Agency) staff; to include coaching, counseling, disciplining and completing performance evaluations. Ensures adequate staffing coverage for the provision of services on a day-to-day basis. - Motivates associates through staff appreciation, recognition, and incentive programs. Promotes positive associate relations and resolves grievances. - Provides orientation, training, and education to staff on an ongoing basis. This includes classroom, in services and situation specific training. - Ensures that community and corporate policies are disseminated and followed by all Brookdale at Home (Home Care Agency) associates. - Assists in the development and implementation of the annual Brookdale at Home (Home Care Agency) budget. - Works in conjunction with community associates and the administrator concerning the implementation and monitoring of agency services and clinical program, if applicable and per state regulations related to the Home Care Agency specifically. - Ensures effective Quality Assurance Program. - Partners with community administration in preparing for state survey or other regulatory processes. - Markets the Brookdale at Home (Home Care Agency) agency to any appropriate audience. - Coordinates clinical services for the agency, if applicable, and per state regulations. - Responsible for the billing and scheduling of services or the delegation of such tasks. Coordinates alternative resources for associates and families. - Manages documentation process to ensure completeness, accuracy, timeliness and compliance with guidelines. Complies with all Safety and Infection Control, Universal Precautions, and OSHA standards. - Maintains current knowledge of national and state requirements for scope of practice, supervision, credentialing and ongoing competency. Assumes responsibility for ongoing continuing education and professional development. - Consistently demonstrates sound judgment in the evaluation, planning, implementation and follow-up of the Brookdale at Home (Home Care Agency) agencies. - Maintains positive relationships and rapport with coworkers, residents, family members and community personnel. Participates in the following community committees as appropriate: Daily Stand-Up Meeting, Collaborative Care and Resident Council. - Participates in handling “on call” duties after hours and weekends. - Responds to calls after hours and weekends in a timely manner. - Available to staff working after normal business hours as a resource and manager.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

This role coordinates and communicates all activities within the home health agency related to Centralized Services. The role is responsible for tracking referrals within the Centralized Service workflow including Intake and Document management, communicating all aspects of the workflow status with appropriate Home Health Agency staff and promoting an ongoing culture of collaboration and efficiency throughout the referral process. This associate will be proficient in Electronic Management Systems including but not limited to electronic referral platforms, Physician Portals, Forcura and HCHB. This role will promote strong communication in support of both Operational and Sales functions within the Agency. This role also support scheduling and other office functions as assigned. - Coordinates communication of agency referrals to appropriate associates of the agency. - Communicates with Central Services to address needs at the agency regarding referral management. - Responsible for reviewing and directing Forcura documentation platform, together with other EMR information to the correct associate in the agency and in collaboration with Centralized Services. - Serves as a coordinator between Centralized Services and the Agency. - Facilitates compliance in the electronic medical record for notices provided to the patient or responsible party (e.g. Notices of Medicare Non-Coverage, DPOA documentation) in a timely manner. - Tracks documentation management activities that are managed by the agency. - Assures compliance with, and facilitates completion of, service agreements from patient(s) and/or power of attorney(s) receiving services from the agency. - Keeps the Clinical Service Manager informed on aspects within the care team specific to documentation and referral management. - Keeps the sales team informed on referral management. - Prepares reports for scheduling tracking and participates in agency meetings to ensure patient and associate scheduling needs are met. - Maintains positive relationships and rapport with co-workers, associates, patients/family members and community personnel. - Adheres to communication and accountability guidelines established by local and regional administration. - Maintains a safe and clean work area and adheres to agency safety standards. - Adheres to established confidentiality standards as required by Brookdale and HIPAA concerning community and patient information. - Assists with coordination of scheduling for timely initiation of care - Provides support with scheduling as needed - Performs other duties as assigned This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services/Manager, Clinical.   - Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Manager, Clinical Services/Manager, Clinical and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met.  Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.  Supervises licensed nurses and other direct care staff within the community.  Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director.  Travels within the division as assigned to support management vacancy, start up, vacations, etc. - Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care. - Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.   - Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records. - Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training. - Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. - As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. - Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments. - Participates in pre-admission screening of prospective new residents.  Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. - Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. - Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. - Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident’s legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart. - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. - Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. - Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. - Participates in department quality improvement activities. - Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. - Shares on-call and manager on duty responsibilities/shifts as required.  - Strengthens clinical process within the community until permanent replacement is identified. - Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services. - Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides and directs Physical Therapy services to patients including assessment, treatment, program planning and implementation. Functions under physicians’ orders and adheres to applicable principles and practices of physical therapy, Brookdale Healthcare Services policies and procedures and state regulations. - Optimizes the physical abilities and skills of patients by performing or supervising therapy staff in initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate. - Establishes individual patient schedules in conjunction with other team members. Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals. - Coordinates treatment plan with patient, family and other team members. Implements and conducts treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician’s orders. Documents results of patient’s assessment, treatment, follow-up and termination of services. Adapts treatment to meet the individual needs of the patient. - Develops appropriate home program to maintain and enhance the performance of the patient in his/her own environment. Participates in discharge planning. Provides/recommends/fabricates adaptive devices, orthotics or prosthetics. Trains patient, family and appropriate staff in the use or application of the above. - Refers patients for treatment to Physical Therapy Assistants (PTA) by completing evaluation and initial plan of treatment and communicating necessary and sufficient information. Supervises and directs PTA in the implementation of the treatment plan. - Reviews the quality and appropriateness of the total services delivered and of individual physical therapy programs for effectiveness and efficiency, using predetermined criteria. - Participates in patient, family and staff education. Confers formally and informally with other team members in coordinating the total rehabilitation program of the patient. Attend in-service training and facility meetings as required. - Submits billing, payroll and expense documentation in an accurate and timely manner. Assists in the collection of statistics as directed. - Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional. Assists with and participates in Continuous Quality Improvement Program as required. Adheres to established confidentiality standards as required by Brookdale Healthcare Services concerning patient information. - Consistently demonstrates sound judgment in the evaluation, planning, implementation and follow-up of the patient therapy programs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible and accountable for the clinical operational efficiencies and the quality healthcare outcomes through effective leadership and management of department staff. Consults with and advises management to ensure that department goals and performance measures are met.   - Provides input and plans in the overall development and administration of the agency as set forth in the policies and procedures. Directs implementation of approved work methods, patient care models and procedures that reflect elements essential to rendering high quality care. Participates in the review, analysis, and appraisal of the effectiveness of the total Home Health program. - Reviews and evaluates existing policies and practices to determine if current methods provide the means for the staff to carry out their responsibilities and achieve projected goals. Communicates any changes to management. - Participates in all activities relevant to the professional services furnished, including the development of qualifications and the assignment of personnel. Responsible for supervising, orientation and competency evaluation of all department staff. Provides mentoring through education, general meetings, timely evaluations, in-service training and management of productivity expectations. Responsible for interviewing and hiring all team members. - Maintains the agency in a state of survey readiness at all times. Ensures the agency and all programs comply with state, local and federal regulatory requirements. - Provides clinical oversight for all home health patients including referrals, initial certification, admissions, evaluations of eligibility and utilization of visits, re-certifications, face to face encounters, discharges, adverse events, etc. Coordinates case conferences oversight with each discipline reporting to ensure quality care for patients. - Ensures an effective quality assurance program is established and maintained, including the oversight of all required agency manuals. Participates actively in quality assessment improvement teams, meetings and activities. Assists with and participates in quality improvement programs as required including chart audits and oversight of adverse events. Assists with processing appeals and denials as requested. - Enforces the home health model by following workflow processes as established and holding team members accountable to task assignments. Reviews key benchmark reports with team members, sets clear expectations on performance, provides training/resources to achieve expectations and hold firm accountability. Responsible for facilitation of effective and compliant team meetings according to state and federal regulations. - Provides a lead role regarding oversight and approval of effective workflow in the Electronic Medical Records application. Ensures that all team member documentation is compliant, comprehensive and clearly reflects ongoing eligibility as well as an effective patient family centered plan of care. - Maintains effective and efficient ongoing communication with management, reporting all operational aspects of the agency related to patient care, financial operations, physician relations, community relations or other areas impacting the Home Health Agency performance. - Maintains positive relationships and rapport with associates, residents, family members and the greater community. Networks with professional resources and community partners to facilitate positive integration. Promotes customer service orientation to all home health personnel. - Under the direction of management, participates with network plans, strategic growth plans, marketing activities, community functions and public health education events. - May be required to provide direct patient care, on call and/or manage a caseload as well as complete admissions.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for the provision of spiritual care services to patients and families/caregivers of Brookdale Healthcare Services (BHS) Hospice, either directly or through coordination of care with other spiritual counselors. - Assures spiritual assessment of patients and families/caregivers in the hospice program and appropriate services are rendered in a timely manner. - Facilitates the development of the individualized the plan of care by participating in the comprehensive assessment to meet identified spiritual needs. - Provides direct spiritual care to patients and families/caregivers. - Serves as liaison and support to community chaplains and spiritual counselors. - Maintains records of spiritual care services utilization and related activities for quality assurance, program development, and policies and procedures review and revision. - Documents direct services and ongoing communication with community chaplains and spiritual counselors. - Attends patient care conference and interdisciplinary group meetings as a member of the interdisciplinary group. - Provides consultation, education, and support to the interdisciplinary group on spiritual care. - Recruits community chaplains, spiritual counselors, and spiritual care volunteers adequate to meet patient and family/caregiver needs by developing community contacts and offering education through congregations about hospice care. - Provides for funeral or memorial services for patients as requested. - Plans periodic memorial services to meet the needs of personnel, volunteers, and community clergy/spiritual counselors working with the hospice team. - Assists in supervision of spiritual care volunteers when assigned to patients/ families/caregivers. - Actively participates in quality assessment performance improvement teams and activities. - Accepts and performs other related duties and responsibilities as required. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services. - Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for helping people? At Brookdale, our Private Duty Home Care Assistants do just that. You provide assistance to clients in their daily activities while recognizing each individuals needs and encouraging their progress to independence. You become a friend and a helper to our senior clients.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services/Manager, Clinical.   - Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Manager, Clinical Services/Manager, Clinical and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

As a qualified professional, provides social services to clients in the home per physician’s orders and under the supervision of the Director of Clinical Services or appropriate supervisor. - Provides rehabilitative and support casework geared to restoring patients to their optimum level of social health adjustment. This includes assisting patients and their families to understand, accept and follow medical recommendations. - Helps patients utilize the resources of their families and the community by either referring patients or acting as intermediary on behalf of the patients in their dealings with other health and welfare agencies. - Assists patients and their families with personal and environment difficulties, which predispose them toward illness or interfere with obtaining maximum benefits from medical care. These range from counseling members of the patient’s family to assisting patients with admission to a nursing home. - Consults with the physician and other members of the care team for the purpose of assisting them to understand significant social, emotional and environmental factors related to the patient’s health problems. - Prepares clinical/progress notes on the day of the visit and incorporates them into the clinical/record. Provides summaries and re-evaluations as required. - Attends case conferences, as needed, and participates in staff development activities and in-service education. - Assists in the development and revision of the physician’s plan of treatments. - Participates in discharge planning and completes the MSW Discharge on assigned caseload. - Communicates effectively with all providing care. - Confirms the scheduling of visits with RN Case Manager to coordinate necessary visits with other personnel. - Notifies Agency of absences due to illness, emergency leave, normal vacation periods, or other reasons, which will affect agreed services with the Agency. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for helping people? At Brookdale, our Private Duty Home Care Assistants do just that. You provide assistance to clients in their daily activities while recognizing each individuals needs and encouraging their progress to independence. You become a friend and a helper to our senior clients.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services/Manager, Clinical.   - Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Manager, Clinical Services/Manager, Clinical and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

The Manager of Digital Marketing will assist the Sr. Director of Digital Marketing in improving current digital marketing strategies such as paid search, programmatic display, online video, and other digital media in the planning and execution, to increase qualified lead, inquires, and visits set to positively impact occupancy growth for Brookdale communities. Responsible for monitoring and managing complex multi-location digital marketing campaigns, working in conjunction with Brookdale’s direct response agency, web team, and direct response team.   - Manages digital marketing strategies such as paid search, programmatic display, or online video, using innovative and agile approaches, to effectively increase qualified leads, visits and move-ins for Brookdale communities, nationally and by market, within multiple service lines (Independent Living, Assisted Living and Memory Care) across consumer and business to business segments - Position BKD as the #1 brand online for all LOS through the use digital marketing by building an online brand presence in all markets enabling marketing efficiencies through other mediums such as paid search, display, social media, and offline mediums such as direct mail, print, and more. - Manage day to day relationship between Brookdale and key partnerships such as the Digital Agency of Record, third party platforms, and other strategic partnerships; research potential future partnerships with additional third party platforms and partners. - Monitors and manages digital media campaign performance such as PPC, Programmatic, Display Streaming, OTT/CTV, and Native, in conjunction with agency support, to execute daily, weekly, quarterly and yearly digital programs to drive new lead inquiries into the sales funnel, and meet goals of improving lead quality and lowering the cost-per-lead. - Plan and execute the digital test strategy using A/B, MVT, CRO, or others in partnership with creative for production of assets, agency for execution, and web team for landing pages managing deadlines, deliverables, and analytics tracking throughout. - Analyze data and oversee analyses of performance campaigns to manage trends, insights, and talking points for use across multiple levels of the organization. - Communicates agency generated reporting on digital lead performance, providing a review, additional insights and recommended changes to Sr. Director of Digital Marketing. - Coordinates weekly paid search status meetings with the agency, Sr. Director of Digital and Vice President of Marketing. - Explores new and emerging digital media such as streaming radio, online video, responsive ads, and other tactics, and partners to evaluate the application to businesses objectives and goals for BKD website and communities, nationally and by market. - Ensures campaign tracking is implemented for proper reporting, including phone numbers, URLs, Google SA360, campaigns, keywords and offline data. - Leads the coordination of the digital creative asset development; provides creative services team with strategies, best practices, analysis, and other inputs in partnership with creative, web team, and agency to drive response and awareness metrics. - Manages budget and invoice tracking for digital invoices and agency / other partners. - Collaborates with internal marketing team providing digital updates on strategy changes, traffic and audience analysis from analytics, while gathering input and feedback on lead flow impact   This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.

As a paraprofessional member of the interdisciplinary group, works under the supervision of a registered nurse and performs various services for a patient, as necessary, to meet the patient's personal needs and to promote comfort. Responsible for observing the patient, reporting these observations and documenting observations and care performed. - Performs personal care needs for assigned patient(s) and attends to his/her requests promptly. If unable to perform a certain task, report to the Hospice Director or Director of Clinical Services immediately. - Responsible for observing the patient and reporting these observations; documents observations and care performed. - Provides patient and family with positive communication techniques, within realm of ethical and respectful care, including confidentiality. - Meets safety needs of patient and uses equipment safely and properly (foot stools, side rails, O2 etc.). - Gives personal care including baths, back rubs, oral hygiene assistance, washes hair and changes bed linen as often as assigned. Offers and assists with bedpans and urinals. Provides assistance as assigned with light laundry needs. Keeps patient's living area clean and orderly, as assigned. Assists in dressing and undressing patients as assigned. - Plans and prepares nutritious meals, including shopping, as assigned. Assists in feeding the patient as assigned. - Takes and records oral, rectal and auxiliary temperatures, pulse, respiration and blood pressure when ordered with appropriate completed/demonstrated skills competency. - Assesses and reports on patient's condition and significant changes to the Hospice Director or Director of Clinical Services. Remains aware of the caregiver or other individuals living with the patient and interpersonal issues. - Assists in ambulation and exercise as instructed by the hospice nurse or therapist. Provides normal range of motion and transfers/positions as directed. - Assists with self-administered medications as allowed by state regulations, such as “reminders.” - Performs range of motion and other simple procedures as an extensional therapy service as ordered, with appropriate completed/demonstrated skills competency. - Provides respite for patient's/family/caregiver when on-site, as appropriate. - Adheres to the organization's documentation and care procedures of personal/professional conduct. - Participates in quality assessment performance improvement teams and activities. - Respects patient and family/caregiver environment and patient's personal needs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? At Brookdale, our Private Duty Home Care Assistants do just that. You provide assistance to clients in their daily activities while recognizing each individuals needs and encouraging their progress to independence. You become a friend and a helper to our senior clients.

Responsible for providing direct patient care under the supervision of a registered nurse. Responsible for following the plan of care, providing treatments, and working collaboratively with the members of the team to help meet positive patient care outcomes. - Follows the plan of care, providing treatments and working collaboratively with the members of the team to help meet positive patient care outcomes. - Provides direct patient care as defined in State Nurse Practice Act, including specialized duties related to end of life care. - Implements current nursing practices following a comprehensive assessment and plan of care. - Provides accurate and timely documentation of patient services to reflect the plan of care. - Assesses and provides patient and family/caregiver education and information pertinent to diagnosis and self-plan of care. - Participates in coordination of hospice services, appropriately reporting the identified needs to the interdisciplinary group. Examples include Hospice Aide, OT, PT, SW, ST, Dietician or Clinical Supervisor. - Uses and prepares equipment and supplies effectively, adhering to aseptic techniques. - Provides appropriate pain/symptom management. Evaluates patient’s response to treatments/medications. - Participates in personal, professional growth and development. Also participates in organization's quality assessment performance improvement teams and activities. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for the timely review of OASIS time points in the electronic medical record to ensure accuracy of OASIS items, documentation, coding, and utilization for quality and outcome management through clinician collaboration and implementation of best clinical practices. Responsible for training and development of clinical staff, in collaboration with Quality Support Specialist (QSS), network Home Health Directors (HHD), Directors of Clinical Services (DCS), and Clinical Managers (CM), in OASIS outcomes and utilization. - Maintains accurate and timely review of OASIS time points and all related interdisciplinary documentation via the workflow in the electronic medical record (EMR) for timely OASIS locks and submission to the Centers for Medicare and Medicaid (CMS). Participates in conferences via phone, email, or fax with the Clinical Manager and/or Home Health clinicians regarding OASIS, Coding, utilization, or Plan of Care inconsistencies for appropriate corrections. Attains approval from the clinician prior to making changes to the OASIS, coding, or documentation. - Utilizes available tools and develops training strategies to improve outcomes. Collaborates with Regional, Divisional and Corporate support resources as needed for strategies. - Develops training based on evaluated competencies in documentation and clinical practice, edits from Strategic Healthcare Programs (SHP) alerts, and SHP reports for specific outcomes, adverse events, and utilization reports in conjunction with the Quality Support Specialist (QSS), Director of Clinical Services (DCS) and Home Health Director (HHD). - Consistently demonstrates sound judgment and communication in the day-to-day operations and interactions with co-workers, management staff, and customers including on-going communication regarding patient care with physician, referral sources, care givers, patient, and community management and associates to facilitate coordination of care. - Participates in all agency compliance activities. - Facilitates initiatives to improve quality outcomes and agency ratings. - Participates in training specific to OASIS, Coding, utilization, and documentation. - Adheres to established confidentiality standards as required by Brookdale Healthcare Services and HIPAA concerning community and patient information. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides and directs Physical Therapy services to patients including assessment, treatment, program planning and implementation. Functions under physicians’ orders and adheres to applicable principles and practices of physical therapy, Brookdale Healthcare Services policies and procedures and state regulations. - Optimizes the physical abilities and skills of patients by performing or supervising therapy staff in initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate. - Establishes individual patient schedules in conjunction with other team members. Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals. - Coordinates treatment plan with patient, family and other team members. Implements and conducts treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician’s orders. Documents results of patient’s assessment, treatment, follow-up and termination of services. Adapts treatment to meet the individual needs of the patient. - Develops appropriate home program to maintain and enhance the performance of the patient in his/her own environment. Participates in discharge planning. Provides/recommends/fabricates adaptive devices, orthotics or prosthetics. Trains patient, family and appropriate staff in the use or application of the above. - Refers patients for treatment to Physical Therapy Assistants (PTA) by completing evaluation and initial plan of treatment and communicating necessary and sufficient information. Supervises and directs PTA in the implementation of the treatment plan. - Reviews the quality and appropriateness of the total services delivered and of individual physical therapy programs for effectiveness and efficiency, using predetermined criteria. - Participates in patient, family and staff education. Confers formally and informally with other team members in coordinating the total rehabilitation program of the patient. Attend in-service training and facility meetings as required. - Submits billing, payroll and expense documentation in an accurate and timely manner. Assists in the collection of statistics as directed. - Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional. Assists with and participates in Continuous Quality Improvement Program as required. Adheres to established confidentiality standards as required by Brookdale Healthcare Services concerning patient information. - Consistently demonstrates sound judgment in the evaluation, planning, implementation and follow-up of the patient therapy programs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for providing customer service and support to Brookdale customers and associates to ensure exceptional service is provided.   - Provides quality customer service in a high-volume, fast-paced, multi-channel contact center using automated call distribution and workload distribution software while accurately processing and recording customer contacts via the designated tracking software. - Assists in training community associates as pertains to Accounts Receivable procedures and functionality available in multiple proprietary systems. - Identifies potential customer account issues through review of daily, weekly, and monthly generated reports and queries. - Researches and resolve potential billing errors, disputes, cash application, and other issues through regular customer account audits to ensure billing accuracy and maintain a high level of customer satisfaction. - Continuously evaluates and identifies opportunities to drive process improvements that positively impact the customers’ experience. - Performs additional duties, as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

As a qualified professional, provides social services to clients in the home per physician’s orders and under the supervision of the Director of Clinical Services or appropriate supervisor. - Provides rehabilitative and support casework geared to restoring patients to their optimum level of social health adjustment. This includes assisting patients and their families to understand, accept and follow medical recommendations. - Helps patients utilize the resources of their families and the community by either referring patients or acting as intermediary on behalf of the patients in their dealings with other health and welfare agencies. - Assists patients and their families with personal and environment difficulties, which predispose them toward illness or interfere with obtaining maximum benefits from medical care. These range from counseling members of the patient’s family to assisting patients with admission to a nursing home. - Consults with the physician and other members of the care team for the purpose of assisting them to understand significant social, emotional and environmental factors related to the patient’s health problems. - Prepares clinical/progress notes on the day of the visit and incorporates them into the clinical/record. Provides summaries and re-evaluations as required. - Attends case conferences, as needed, and participates in staff development activities and in-service education. - Assists in the development and revision of the physician’s plan of treatments. - Participates in discharge planning and completes the MSW Discharge on assigned caseload. - Communicates effectively with all providing care. - Confirms the scheduling of visits with RN Case Manager to coordinate necessary visits with other personnel. - Notifies Agency of absences due to illness, emergency leave, normal vacation periods, or other reasons, which will affect agreed services with the Agency. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Director, Clinical Services. - Assesses home health patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Director, Clinical Services and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care (POC) to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for monitoring and reviewing account status reports to identify and resolve delinquent accounts. - Provides quality customer service and collections in a high-volume, fast-paced, multi-channel contact center using automated call distribution and workload distribution software, while accurately processing and recording customer contacts via the designated tracking software. - Reviews aging and other reports to identify delinquent accounts, initiating collection process on overdue accounts by contacting customers via mail and/or telephone inn order to obtain payment. Identifies potential customer account issues through review of daily, weekly, and monthly generated reports and queries. - Researches and resolves potential billing errors, disputes, cash applications, and other issues through regular customer account audits to ensure billing accuracy and maintain a high level of customer satisfaction. - Coordinates with others, including field personnel, to develop, implement and monitor collection strategy. - Assists in training community associates, as pertains to collection procedures and functionality available in multiple proprietary systems. - Evaluates and identifies opportunities to drive process improvements that positively impact the customers’ experience. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for monitoring and reviewing account status reports to identify and resolve delinquent accounts. - Provides quality customer service and collections in a high-volume, fast-paced, multi-channel contact center using automated call distribution and workload distribution software, while accurately processing and recording customer contacts via the designated tracking software. - Reviews aging and other reports to identify delinquent accounts, initiating collection process on overdue accounts by contacting customers via mail and/or telephone inn order to obtain payment. Identifies potential customer account issues through review of daily, weekly, and monthly generated reports and queries. - Researches and resolves potential billing errors, disputes, cash applications, and other issues through regular customer account audits to ensure billing accuracy and maintain a high level of customer satisfaction. - Coordinates with others, including field personnel, to develop, implement and monitor collection strategy. - Assists in training community associates, as pertains to collection procedures and functionality available in multiple proprietary systems. - Evaluates and identifies opportunities to drive process improvements that positively impact the customers’ experience. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Director, Clinical Services. - Assesses home health patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Director, Clinical Services and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care (POC) to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for using established guidelines, tracking resident data, processing charges and paperwork, reconciling resident accounts, submitting billing and researching denials and payments for Medicaid State payers including Managed Care Organizations (MCO’s) for multiple states.  Responds to written and verbal communications from residents, field personnel, financial/medical caseworkers and peers. - Submit monthly billing for multiple states through clearinghouse or web portals. - Review payments from state/MCO for accuracy. - Maintain authorizations for services and ensure accurate charges are reflected on accounts. - Perform accurate account research and necessary adjustments based on situation and state/MCO regulations. - Correspond with payers, communities, and/or caseworkers to correct or modify payments received. - Identify potential issues through review of daily, weekly, and monthly generated reports. - Research and assist in processing of state/MCO refunds. - Other duties as assigned based upon business need by manager/supervisor   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible for using established guidelines, tracking resident data, processing charges and paperwork, reconciling resident accounts, submitting billing and researching denials and payments for Medicaid State payers including Managed Care Organizations (MCO’s) for multiple states. Responds to written and verbal communications from residents, field personnel, financial/medical caseworkers and peers. - Performs adjustments to the resident accounts based on census, cost share and rates. Maintains resident database for tracking authorizations, client obligations and charges. - Submits monthly billing for multiple states through  clearinghouse or web portals. - Reviews payments from State and MCO’s for accuracy; corresponds with payers, communities and caseworkers to correct or modify payments received. Identifies potential issues through review of daily, weekly, and monthly generated reports. - Researches and processes refunds for Medicaid residents, State and MCO’s. - Researches, communicates and responds to inquiries from residents, family members, field staff and other departments. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services. - Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services/Manager, Clinical.   - Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations. - Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver. - Communicates significant findings, problems and changes to Manager, Clinical Services/Manager, Clinical and physician, and documents all findings, communications, and appropriate interventions. - Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician. - Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes. - Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided. - Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes. - Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis. - Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy. - Responsible for participating in on-call rotation and emergency call according to agency policy. - Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Resident Care Associate in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Resident Care Associates. - Provides training and education to Resident Care Associates on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Responsible and accountable for the clinical operational efficiencies and the quality healthcare outcomes through effective leadership and management of department staff. Consults with and advises management to ensure that department goals and performance measures are met.   - Provides input and plans in the overall development and administration of the agency as set forth in the policies and procedures. Directs implementation of approved work methods, patient care models and procedures that reflect elements essential to rendering high quality care. Participates in the review, analysis, and appraisal of the effectiveness of the total Home Health program. - Reviews and evaluates existing policies and practices to determine if current methods provide the means for the staff to carry out their responsibilities and achieve projected goals. Communicates any changes to management. - Participates in all activities relevant to the professional services furnished, including the development of qualifications and the assignment of personnel. Responsible for supervising, orientation and competency evaluation of all department staff. Provides mentoring through education, general meetings, timely evaluations, in-service training and management of productivity expectations. Responsible for interviewing and hiring all team members. - Maintains the agency in a state of survey readiness at all times. Ensures the agency and all programs comply with state, local and federal regulatory requirements. - Provides clinical oversight for all home health patients including referrals, initial certification, admissions, evaluations of eligibility and utilization of visits, re-certifications, face to face encounters, discharges, adverse events, etc. Coordinates case conferences oversight with each discipline reporting to ensure quality care for patients. - Ensures an effective quality assurance program is established and maintained, including the oversight of all required agency manuals. Participates actively in quality assessment improvement teams, meetings and activities. Assists with and participates in quality improvement programs as required including chart audits and oversight of adverse events. Assists with processing appeals and denials as requested. - Enforces the home health model by following workflow processes as established and holding team members accountable to task assignments. Reviews key benchmark reports with team members, sets clear expectations on performance, provides training/resources to achieve expectations and hold firm accountability. Responsible for facilitation of effective and compliant team meetings according to state and federal regulations. - Provides a lead role regarding oversight and approval of effective workflow in the Electronic Medical Records application. Ensures that all team member documentation is compliant, comprehensive and clearly reflects ongoing eligibility as well as an effective patient family centered plan of care. - Maintains effective and efficient ongoing communication with management, reporting all operational aspects of the agency related to patient care, financial operations, physician relations, community relations or other areas impacting the Home Health Agency performance. - Maintains positive relationships and rapport with associates, residents, family members and the greater community. Networks with professional resources and community partners to facilitate positive integration. Promotes customer service orientation to all home health personnel. - Under the direction of management, participates with network plans, strategic growth plans, marketing activities, community functions and public health education events. - May be required to provide direct patient care, on call and/or manage a caseload as well as complete admissions.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.