Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.   - Supervises direct care staff as delegated by manager/supervisor. - Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency). - Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care. - Manages on-call/after-hours business needs as assigned. - Effectively communicates all staffing shortages and additional staffing needs to supervisor. - Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices. - Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices - Responsible for completing review and reconciliation of billing on a weekly basis. - Ensures billing information is complete and correct prior to finalizing monthly resident billing. - Maintains positive relationships and rapport with co-workers, residents, family members and community personnel. - Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices. - Completes other duties as assigned.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for working with seniors? Whether you are a seasoned driver or you simply have a heart for helping people, Brookdale’s Driver job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our drivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales. Develops and maintains relationships with and generates leads through residents, family, and professional referral sources. Plans, coordinates, and implements monthly prospect and/or referral source activities and events. Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals.  Supervises the activities of at least two Full-time Equivalent (FTE) Marketing Coordinator(s) and/or Sales Counselor(s) to achieve the desired results of the community marketing and business plans. - Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans of the community. - Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires. - Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals. - Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with Regional Sales management guidance. Contact sources include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts. - Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups. - Plans, coordinates, and implements monthly prospect and/or referral source activities and events as specified by the community marketing plan, Executive Director, and Regional Sales management. Follows up and executes sales processes with all leads from events. - Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services. Adheres to procedures in the development of advertising materials by working with Brookdale’s Creative Services group. - Monitors conversion ratios regarding Business Development calls to direct referrals, prospect calls, and tours and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to Regional Sales management. - Maintains working knowledge of the lead management system and uses system to maximize sales effectiveness. - Supervises the activities of at least two FTEs, Marketing Coordinator(s) and/or Sales Counselor(s), to achieve the desired results of the community marketing and business plans. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day clinical services of a highly complex, multiple product line, or large community. Ensures residents’ healthcare needs are met while treated with respect and dignity, and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team of five or more members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN. - Responsible for the direct supervision of community-based licensed, certified, and non-certified clinical associates. - Supervises, directs, and motivates clinical leadership staff in supervision of clinical care associates and resident care. - Assigns and directs work of clinical leadership team and subordinates; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. - Oversees and may provide training and education to caregivers on an ongoing basis with classroom in-services and situation-specific training. - Supervises the maintenance of resident charts and reviews documentation performed by caregiving staff. - As described and allowed in the Nurse Practice Act, assesses health, oversees medication administration, oversees functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness, and maximizes the residents’ opportunity to remain in their environment. - Manages and oversees the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of residents’ need for scheduled appointments. - Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act or other state regulation. - Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. - Evaluates residents, documents changes in condition, and notifies Executive Director, resident’s physician, and resident’s legally responsible party/family of residents’ condition and reactions. - Communicates with physicians regarding residents’ status and condition changes. Ensures residents are prepared for physician appointments and visits. - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare-related services. - Leads or manages meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. - Coordinates or oversees scheduling of in-house ancillary medical services, such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. and ensures they are completed. - Manages department quality improvement activities. - Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. - Shares on-call and manager on duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

At Brookdale, our dining experience starts with our Dishwashers, or Kitchen Utility associates. Seniors at our communities expect clean dining wear and eating utensils. Our dishwashers run our dish washing machines, ensuring we provide our residents and guests with clean and sparkling plates, silverware and glasses at mealtime. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for helping people? Whether you are starting your career or a seasoned caregiver, such as an RN or CNA, or you simply have the heart for helping people, then Brookdale’s caregiver job is for you. Our seniors are looking for trusted companions and friends who bring a passion for helping others. Our caregivers share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Are you someone who has high attention to detail and accuracy? If so, then Brookdale’s Certified Medication Aide/Tech may be the right job for you. At our communities, our Certified Med Aides/Techs provide direct care to senior residents that follow a personalized medication and treatment service plan. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Have a passion for working with seniors? Whether you are starting your healthcare career or you simply have a heart for helping people, then Brookdale is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our programs assistants share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Under the supervision of the Brookdale at Home Agency Leader provides direct care to client, which reflects Brookdale’s philosophy and standards of non-skilled home care. Assists in meeting the client’s individual needs while treating the clients with respect and dignity. - Assists clients with the activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the client plan of care. - Assists clients with homemaker companion tasks such as laundry, shopping, light housekeeping, meals, according to the plan of care. - Follows assignment tasks. Contacts supervisor if client desires deviation from assigned tasks. - Allows and encourages client to do as much of their own care as possible, to remain active. - Documents the delivery of quality care in the client’s clinical record. - Follows infection control and safety policies and guidelines. - Implements client care that is accurate, timely and appropriately documented; maintains confidentiality at all times. - Maintains a clean, safe, and orderly environment for the patient. - Responds promptly and positively to client requests for assistance. - Maintains consistent and concise lines of authority and responsibility with effective communication that promotes a positive working relationship with client, families, and co-workers. - Identifies changes in client status or needs and communicates to the supervisor in a timely manner. - Participates in educational programs and maintains compliance with required training. - Communicates with supervisor at least 2 hours prior to assignment if unable to come to work. Supervisor communicates with client. - Maintains means to travel to client’s home to arrive on time for assignment.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Under the supervision of a professional nurse, provides direct care to residents, which reflect Brookdale’s philosophy and standards of home health care. Assists in meeting the residents' individual needs while treating the resident with respect and dignity. - Assists residents with the activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the resident care/service plan. - Allows and encourages residents to do as much of their own care as possible. - Documents the delivery of quality care in the resident's clinical record. - Follows infection control and safety policies and guidelines. - Implements resident care that is accurately, timely and appropriately documented; maintains confidentiality at all times. - Maintains a clean, safe, and orderly environment for the residents. - Performs general housekeeping duties as assigned. - Responds promptly and positively to resident requests for assistance, including emergency pull cords. - Maintains consistent and concise lines of authority and responsibility with effective communication that promotes a positive working relationship with residents, families, and co-workers. - Identifies changes in resident status or needs and communicates to the nurse in a timely manner. - Participates in educational programs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Responsible for securing non-paid referrals that convert to move-ins by gaining the advocacy of local influencers. Creates and implements effective community business development plans to support sales and occupancy goals and revenue targets throughout the community. Represents the company as the leader in Senior Living to all referral sources. Keeps abreast of any competitor issues that would affect occupancy in the community and is responsible for ensuring their assigned community is the first choice for quality senior living experiences.   - Make sales calls to local professional and volunteer influencers to gain quality referrals and expand current referral network. - Partner with the Executive Director to ensure that ED is introduced to and engaged with key local influencers to maximize business development. - Partner with Brookdale community leaders of clinical, resident programing, culinary & memory care to ensure that their work is known in the greater community and that they are regarded as experts in creating experiences to better manage the challenges of aging. - Accurately maintain SMS database content with all sales activity and maximize utilization of Brookdale sales and marketing systems and resources. - Produce and manage a rolling 90 day sales plan to be used for goal setting, time and resource management, and updates to Brookdale leadership. - Attend stand-up in represented Brookdale community at least once a week to report on specifics of sales work and to get input/partnership to maximize the results of the sales plan. - With high professional standards, represent Brookdale well as measured in the growth of census and revenue for your represented community. - Build a productive network of local professionals who recognize that seniors can live better if they recommend and advocate a move to a Brookdale community. - Assist during emergency situations as requested to help ensure appropriate support for community operations. - Perform other supporting duties and functions as needed.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day clinical services of the community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN. - Responsible for the direct supervision of community-based licensed, certified, and non-certified clinical associates. - Assigns and directs work of subordinates; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. - Provides training and education to caregivers on an ongoing basis with classroom in-services and situation-specific training. - Supervises the maintenance of resident charts and reviews documentation performed by caregiving staff. - As described and allowed in the Nurse Practice Act, assesses health, oversees medication administration, oversees functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident’s opportunity to remain in their environment. - Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of the resident’s need for scheduled appointments. - Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described or allowed in Nurse Practice Act or other state regulation. - Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. - Evaluates residents, documents changes in condition, and notifies Executive Director, resident’s physician, and resident’s legally responsible party/family of resident’s condition and reactions. - Communicates with physicians regarding residents’ status and condition changes. Ensures residents are prepared for physician appointments and visits. - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare-related services. - Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. - Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. - Participates in department quality improvement activities. - Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. - Shares on-call and manager on duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Supervises the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.   - Supervises scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Responds to maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs. - Supervises repairs and maintains vacated rooms in a timely manner. This includes painting walls and cleaning carpets. Inspects completed work for conformance to standards and policies. - Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained. - Assists in the training of maintenance staff. - Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the residence. - Conducts in-service fire safety training for all employees. - Repairs walls, floor coverings, doors, and wood work in the common areas of the community(s). - Assesses all plumbing and electrical problems within the community(s) and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and takes necessary precautions. - Assess property damage and file property damage claims in accordance with company policy. - May directly supervise the maintenance technicians and building engineers, to include delegating tasks, hiring, training, evaluating performance, resolving disciplinary issues and firing.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Under close supervision, is responsible for the upkeep and cleanliness of all public areas in the community, including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions, as requested.   - Cleans public area floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors; removes signs as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting. - Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling. - Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures water marks are removed from fixtures. - Logs cleaning activities as required by procedures. - Maintains a clean and orderly work area. - Monitors cleaning supplies and reports inventory to supervisor. - Reports any equipment irregularities to supervisor. - Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. - Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

At Brookdale, our dining experience starts with our Dishwashers, or Kitchen Utility associates. Seniors at our communities expect clean dining wear and eating utensils. Our dishwashers run our dish washing machines, ensuring we provide our residents and guests with clean and sparkling plates, silverware and glasses at mealtime. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale. - Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system. - Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents. - Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales. - Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products. - Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them. - Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident’s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks. - Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins. - Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community. - May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents. - Prepares written reports and communicates status of current success in a clear and concise manner. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Under close supervision, drives a large capacity passenger bus to transport residents to activities, errands, and destinations. Properly operates bus and ensures the safety of all passengers.   - Drives daily and weekly route schedules to transport residents to shopping, entertainment, worship, medical offices, etc. Also drives residents to specially scheduled events. - Assists residents in and out of the bus utilizing the wheelchair lift and/or stairs, if needed. Carries and loads oxygen tanks and follows basic instructions and precautions for their use. Carries belongings, opens doors, and cautions residents on steps and other objects in their path. Opens/closes and loads/unloads walkers and wheelchairs. - Conducts daily checks of bus operation including fuel, oil, wipers, fluids, interior and exterior lights, etc. Notifies supervisor of concerns and needs. Drives bus to service center to obtain needed repairs and services. Maintains records and logs of internal and external service. - Fills the bus with gasoline at pre-approved service stations. - Ensures the interior and exterior of the bus is cleaned. Vacuums interior and collect and disposes of garbage. Wipes surfaces. Cleans windows. Washes exterior as necessary. - Responds appropriately and in a safe manner in the event of unforeseen operational malfunctions. Follows emergency procedures and ensures the protection of passengers. Ensures requirements relating to emergency exit doors, eating, drinking and smoking in or near vehicle are followed at all times. - Interacts with residents in a friendly manner providing meaningful attention and communicating concerns of resident’s health to management as appropriate. - Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. fires, hurricanes, etc.) - May also assist with activities and scheduled events such as bingo. Runs errands for events and community as requested.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.   - Responsible for the direct supervision of community-based licensed, certified, and non-certified clinical associates. - Empowers clinical leaders to supervise, direct, and motivate staff within their oversight. - Assigns and directs work of clinical leaders and subordinates; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. - Provides training and education to caregivers on an ongoing basis with classroom in-services and situation-specific training. - Supervises the maintenance of resident charts and reviews documentation performed by caregiving staff. - As described and allowed in the Nurse Practice Act, assesses health, oversees medication administration, oversees functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness, and maximizes the resident’s opportunity to remain in their environment. - Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of the resident’s need for scheduled appointments. - Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described or allowed in Nurse Practice Act or other state regulation. - Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. - Evaluates residents, documents changes in condition, and notifies Executive Director, resident’s physician, and resident’s legally responsible party/family of resident's condition and reactions. - Communicates with physicians regarding residents’ status and condition changes. Ensures residents are prepared for physician appointments and visits. - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare-related services. - Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. - Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. - Participates in department quality improvement activities. - Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. - Shares on-call and manager on duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Assists the Director, Clinical Services in planning, organizing, developing and directing the day-to-day operations of the Clinical Services department in accordance with current federal, state and local standards. Assists in maintaining systems and established policy and procedures.   - Assesses the comprehensive nursing needs of each resident using acceptable long-term care assessment software tools and according to state and federal time frames.  Coordinates care plans for each resident. Oversees the day to day care of each resident to ensure care plans are followed. - Works with other team members to establish appropriate level of care in accordance with Medicare/Medicaid reimbursement levels. - Assists the Director, Clinical Services in ensuring comprehensive and accurate documentation by nursing service/direct personnel. - Monitors, manages and provides education on Clinical Systems, programs, and processes as assigned by the Director, Clinical Services. Implements Clinical Systems and programs in accordance with current rules, regulations, and guidelines that govern long term care. - Monitors the community Quality Indicators and survey reports and provides the Director, Clinical Services recommendations for Success Planning to include conducting and scheduling in-service training classes that provide instruction of clinical skills and required education topics. - Assists in developing and implementing a Clinical Services organizational structure. Assists in determining staffing needs; recruits, selects, and orients nursing/direct care personnel. Leads programs for staff development. Develops work assignments, schedules duty hours, and delegates authority to supervisory/lead staff. - Reviews complaints and grievances filed by personnel and/or residents. Reports and investigates all allegations of abuse and/or misappropriation of resident property. Reports suspected or known violations of disclosure of resident protected health information. - Assists with the coordination of ancillary services. - Collects, coordinates, and submits MDS data to the state. - Monitors medication and treatment schedules; works with attending physicians; and provides direct care when required. - Participates in maintaining the policy and procedures that govern the day-to-day operations of the Clinical Services Department. Possesses knowledge of state, federal, and OSHA regulations, and implements policies and procedures to ensure compliance with regulations and guidelines. Ensures staff compliance with regulations. - Participates in developing and implementing safety standards and regulations for equipment, supplies, and resident care rooms. Implements safe practices in accordance with state, federal, and OSHA regulations for resident safety, and ensures that policies and procedures in regards to resident safety are followed by staff and by residents. - Monitors supply and equipment needs and budget. Monitors Medicare/Medicaid reimbursements. - Completes other duties as assigned.   This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.