Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.
- Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing.
- Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies.
- Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator,...
- Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners).
- Assist the Engagement department as led by your Coordinator, Manager, or Director.
- Build relationships with residents to cultivate person-centered engagement and bridge connections between residents.
Brookdale is an equal opportunity employer and a drug-free workplace.
Plans, organizes, develops, and directs the overall operations of the Clinical Services Department in accordance with federal, state and local standards. Responsible and accountable for maintaining the highest degree of quality care at all times.
- Directs, coordinates, and monitors nursing care delivery to assure safe, effective, and appropriate care. Ensures residents' rights are maintained at all times.
- Oversees the assessment of comprehensive nursing needs of each resident using acceptable long term care assessment tools and according to state and federal time frames. Oversees the coordination of care plans for each resident.
- Works with other team members to monitor day to day care levels of residents for quality assurance and to verify...
Responsible for the overall operation of the Assisted Living Program within the community. Directs and manages staff that is providing for the care and needs of the residents.
- Oversees the operations and directs the day-to-day functions of staff in accordance with current rules,
regulations and guidelines that govern the community. Ensures that emotional, physical, psychological,
and safety needs are met through all program services and activities.
- Ensures that staff complies with the written policies and procedures established by Brookdale and the
community.
- Manages labor costs, supplies and other line items in department budget.
- Meets with staff and support personnel to plan and schedule shifts, services,...
- Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects.
- Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents.
- Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field).
Brookdale is an equal opportunity employer and a drug-free workplace.
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
The Legal Operations Specialist is responsible for daily support to field operations, conducting research and other legal support functions as assigned by the legal department.
- Acts as the primary point of contact for designated states/regions for advice and legal operations support for field operations. Assists with plans of correction, interpretation of Company policies and state regulations, approval of media talking points, review of medical record requests, and guidance to field operations when reportable events occur.
- Reviews community and agency level healthcare and ancillary contracts.
- Negotiates settlements with third parties, including residents/families.
- Conducts regulatory research, policy review and makes...
- Implement and coordinate the delivery of care in collaboration with physicians and resource health care personnel.
- Registered Nurses will direct resident care to include making rounds on a timely basis to ensure continuity of care as well as documenting all pertinent information regarding care and observation of residents’ overall condition and behavior.
- RN’s utilize the nursing process (assessment, planning, implementation and evaluation) in ensuring overall resident care.
- RN License is required
Brookdale is an equal opportunity employer and a drug-free workplace.
Leader responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.
- Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or...
Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc.
- Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident...
Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
- Responsible for leading the reception area and serving the needs of residents, visitors, and staff by offering information and assistance in a friendly, efficient, and courteous manner.
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- May sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
- High school diploma or general education degree (GED) required; and minimum of one to two years related experience and/or...
Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory...
- Housekeepers clean floors, dust, remove trash, wet mop, wax and disinfect resident apartments, restrooms and public use spaces. Cleaning can include vacuuming, shampooing and deodorizing carpets, and cleaning surfaces throughout the community.
- Respond to resident room emergencies, and log cleaning activities as required.
- Housekeepers also interact with residents and guests in a friendly and courteous manner.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Caregivers provide direct care to residents, recognize individual needs, encourage independence and treat each senior with respect and dignity.
- You will assist residents with activities of daily living, including bathing, dressing, grooming and other personal care needs, as well as help residents with vacuuming, dusting, sweeping, mopping and dishes.
- Engage residents in meaningful conversations and provide attentive care.
- Based on state regulation, completion of training/certification may be required.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Based on state regulations and completion of required training/certification, Medication Aides/Techs will administer or assist with self-administration of medication and treatments as prescribed by the health care provider and observe/report responses to your supervisor.
- Certified Medication Aides/Techs make sure the medication supply room is organized and clean, assist with medication cart audits, and provide accurate counts of all medications. You will also communicate with pharmacies to coordinate medication delivery.
- Based on state regulation, completion of training/certification is required.
Brookdale is...
- Based on state regulations and completion of required training/certification, Medication Aides/Techs will administer or assist with self-administration of medication and treatments as prescribed by the health care provider and observe/report responses to your supervisor.
- Certified Medication Aides/Techs make sure the medication supply room is organized and clean, assist with medication cart audits, and provide accurate counts of all medications. You will also communicate with pharmacies to coordinate medication delivery.
- Based on state regulation, completion of training/certification is required.
Brookdale is...
Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory...
Job Summary
In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.
Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale.
- Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional...
Job Summary
Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. In alignment with Brookdale’s Resident and Family Engagement philosophy, assists in providing person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and...
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met.
- Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements.
- Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and...
Job Summary
In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.
- Leader primarily responsible for the business office operations of the community.
- Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).
- Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
- Ensures effective communication with associates, residents, families, vendors and other visitors to the community.
- Ensures that residents are properly billed for services provided and leads the timely collection of receivables.
- Responsible for overseeing payroll process to ensure...
Oversees daily operations of the kitchen and ensures the highest quality food products. Directly supervises and trains kitchen personnel on all related culinary activities.
- Oversees breakfast, lunch and dinner for quality assurance of meal presentation and portion control.
- Selects recipes, prepares and coordinates all meals. Coordinates prep for the following day’s menu.
- Creates new dishes and develops recipes, standardizing recipes to ensure consistent quality. Establishes presentation technique and quality standards. Plans, modifies and develops menus.
- Performs a pre-meal meeting with food servers to review detail of daily menu.
- Ensures an adequate number of culinary associates...
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Leader responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.
- Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or...
Responsible for providing quality dining experiences by overseeing dining room staff and maintaining a pleasant and clean dining environment.
- Manages daily operations of dining room, room service, and convenience store, if applicable.
- Assigns wait staff to designated sections and all staff to appropriate side work. Inspects work to ensure proper completion.
- Ensures room service orders are delivered timely and properly.
- Ensures smooth and timely opening and closing of the dining room.
- Ensures an adequate number of service employees for each shift and ensures absences are covered.
- Oversees resident billing of food services charges.
- Assists in producing weekly schedules with...
The Regional Maintenance Technician (RMT) provides Asset Management support for the associates responsible for the general operating maintenance, service and repair, including floor care, of the communities within their region and communities/offices.
- Assists with training needs, as necessary, to ensure community maintenance team performs regular maintenance tasks with a strong emphasis on floor care.
- Indirectly supervises and oversees community maintenance, housekeeping, carpet care and equipment, and laundry (if applicable). Responsibilities to include hiring, training, evaluating performance, resolving disciplinary issues and termination.
- Directs and trains associates engaged in the maintenance/upkeep of the interior and exterior of...
Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community.
- Provides direct supervision of resident care staff, which includes monitoring job performance, collaborating with community leadership on associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed.
- Coordinates training and education of resident care staff on an ongoing basis.
- Verifies all associate hours on time cards and weekly hours report. Completes...
The RN Care Manager serves as a liaison among Brookdale teams, residents, families, and healthcare providers within our communities, promoting coordination, communication, and collaboration at Brookdale’s HealthPlus communities. This role encompasses the identification, coordination, communication, and implementation of services essential for enhancing residents' quality of life and achieving an optimal level of wellness. Works closely with primary and specialty care providers to formulate resident-specific care plans, ensuring that the delivery of medically necessary services aligns with established care plans. Serving as a resident advocate, they actively contribute to identifying and improving service delivery, closing gaps in care, and understanding key...
Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc.
- Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident...
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met.
- Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements.
- Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and...
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
- You will oversee full implementation of resident and family engagement’s overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community. This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care.
- Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all...
Leader responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.
- Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or...
- Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners).
- Assist the Engagement department as led by your Coordinator, Manager, or Director.
- Build relationships with residents to cultivate person-centered engagement and bridge connections between residents.
Brookdale is an equal opportunity employer and a drug-free workplace.
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Leader responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.
- Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or...
Manages the day-to-day clinical services of the community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.
- Caregivers provide direct care to residents, recognize individual needs, encourage independence and treat each senior with respect and dignity.
- You will assist residents with activities of daily living, including bathing, dressing, grooming and other personal care needs, as well as help residents with vacuuming, dusting, sweeping, mopping and dishes.
- Engage residents in meaningful conversations and provide attentive care.
- Based on state regulation, completion of training/certification may be required.
Brookdale is an equal opportunity employer and a drug-free workplace.
Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.
- Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing.
- Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies.
- Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator,...
Responsible for placing and expediting purchase orders and changing order to meet customer requirements for timely delivery of proper supplies and services. Provides additional support within the eProcurement team through Helpdesk Support.
- Prepares purchase orders and changes orders associate with them.
- Troubleshoots all failed transactions.
- Escalates issues to correct BSL departments or higher levels within department.
- Reviews and analyzes transaction reports, as required.
- Follows up on past due invoice issues.
- Assists help desk associates by answering phone calls and taking tickets to help resolve issues.
- Protects privacy and confidentiality of information pertaining to the resident, employee, community,...
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met.
- Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements.
- Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and...
- Leader primarily responsible for the business office operations of the community.
- Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).
- Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
- Ensures effective communication with associates, residents, families, vendors and other visitors to the community.
- Ensures that residents are properly billed for services provided and leads the timely collection of receivables.
- Responsible for overseeing payroll process to ensure...