- Implement and coordinate the delivery of care in collaboration with physicians and resource health care personnel.
- Registered Nurses will direct resident care to include making rounds on a timely basis to ensure continuity of care as well as documenting all pertinent information regarding care and observation of residents’ overall condition and behavior.
- RN’s utilize the nursing process (assessment, planning, implementation and evaluation) in ensuring overall resident care.
- RN License is required
Brookdale is an equal opportunity employer and a drug-free workplace.
Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.
- Supervises direct care staff as delegated by manager/supervisor.
- Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency).
- Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care.
- Manages on-call/after-hours business needs as assigned.
- Effectively communicates all staffing shortages and additional staffing needs to supervisor.
- Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices.
- Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices
- Responsible for completing review and reconciliation of billing on a weekly basis.
- Ensures billing information is complete and correct prior to finalizing monthly resident billing.
- Maintains positive relationships and rapport with co-workers, residents, family members and community personnel.
- Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices.
- Completes other duties as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.
- Supervises direct care staff as delegated by manager/supervisor.
- Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency).
- Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care.
- Manages on-call/after-hours business needs as assigned.
- Effectively communicates all staffing shortages and additional staffing needs to supervisor.
- Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices.
- Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices
- Responsible for completing review and reconciliation of billing on a weekly basis.
- Ensures billing information is complete and correct prior to finalizing monthly resident billing.
- Maintains positive relationships and rapport with co-workers, residents, family members and community personnel.
- Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices.
- Completes other duties as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Leads the day-to-day operations of a larger community of 60-65 units and two product lines or 65-175 units with up to two product lines. Is responsible for the community’s associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.
- Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary.
- Develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.
- Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Empowers department leaders to supervise, direct, and motivate staff and to proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.
- Supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends and implements strategies to reduce turnover and increase retention.
- Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving resident problems and resolving issues. Leads effort to leverage satisfied residents and families to grow community occupancy; executes renewal program with existing residents. Partners with Resident Council as necessary. Administers resident satisfaction and other surveys and works with department leaders and district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.
- For assisted living or memory care communities, ensures collaborative relationship with community clinical leader to ensure community’s care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their area. Ensures service plan reviews are conducted, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents.
- Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.
- Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and works with sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).
- Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company’s mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.
- Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.
- Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.
- Supervises direct care staff as delegated by manager/supervisor.
- Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency).
- Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care.
- Manages on-call/after-hours business needs as assigned.
- Effectively communicates all staffing shortages and additional staffing needs to supervisor.
- Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices.
- Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices
- Responsible for completing review and reconciliation of billing on a weekly basis.
- Ensures billing information is complete and correct prior to finalizing monthly resident billing.
- Maintains positive relationships and rapport with co-workers, residents, family members and community personnel.
- Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices.
- Completes other duties as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Manages the Brookdale at Home (Home Care Agency) associated with a Brookdale Senior Housing community. The home care agency’s average monthly service hours provided are typically between 700 and 2000 hours. Ensures the efficient and effective operation of the Brookdale at Home (Home Care Agency) and interdisciplinary team process.
- Provides direct management of all Brookdale at Home (Home Care Agency) associates, which is typically 10 to 20 associates, including a BAH Scheduler Coaches, counsels, disciplines, and completes performance evaluations for staff. Ensures adequate staffing coverage for the provision of services on a day-to-day basis.
- Motivates associates through staff appreciation, recognition, and incentive programs. Promotes positive associate relations and resolves grievances.
- Provides orientation, training, and education to staff on an ongoing basis. Settings include classroom, in services, and situation specific training.
- Ensures that community and corporate policies are disseminated and followed by all Brookdale at Home (Home Care Agency) associates.
- Provides input into the development and implementation of the annual Brookdale at Home (Home Care Agency) budget.
- Works in conjunction with community associates and the administrator concerning the implementation and monitoring of agency services and clinical program, if applicable and per state regulations related to the Home Care Agency specifically.
- Ensures effective Quality Assurance Program.
- Partners with community administration in preparing for state survey or other regulatory processes.
- Markets the Brookdale at Home (Home Care Agency) agency to any appropriate audience.
- Coordinates clinical services for the agency, if applicable, and per state regulations.
- Responsible for the billing and scheduling of services or the delegation of such tasks. Coordinates alternative resources for associates and families.
- Manages documentation process to ensure completeness, accuracy, timeliness and compliance with guidelines. Complies with all Safety and Infection Control, Universal Precautions, and OSHA standards.
- Maintains current knowledge of national and state requirements for scope of practice, supervision, credentialing and ongoing competency. Assumes responsibility for ongoing continuing education and professional development.
- Consistently demonstrates sound judgment in the evaluation, planning, implementation and follow-up of the Brookdale at Home (Home Care Agency) agencies.
- Maintains positive relationships and rapport with coworkers, residents, family members and community personnel. Participates in the following community committees as appropriate: Daily Stand-Up Meeting, Collaborative Care and Resident Council.
- Participates in handling “on call” duties after hours and weekends.
- Responds to calls after hours and weekends in a timely manner.
- Available to staff working after normal business hours as a resource and manager.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.
- Supervises direct care staff as delegated by manager/supervisor.
- Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency).
- Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care.
- Manages on-call/after-hours business needs as assigned.
- Effectively communicates all staffing shortages and additional staffing needs to supervisor.
- Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices.
- Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices
- Responsible for completing review and reconciliation of billing on a weekly basis.
- Ensures billing information is complete and correct prior to finalizing monthly resident billing.
- Maintains positive relationships and rapport with co-workers, residents, family members and community personnel.
- Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices.
- Completes other duties as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Leader responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.
- Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary; builds and maintains strong working relationships with management team.
- In connection with the district team, develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; reviews and manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.
- Acts as a hands-on leader who supervises, directs, and motivates community staff; provides assistance as needed. Encourages teamwork and collaboration and cultivates an inclusive community culture. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.
- Attracts, develops, engages, and retains associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends in recruiting, turnover, and retention to continually improve community performance.
- Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving problems and resolving issues with support from district leaders. Leads efforts to leverage satisfied residents and families to grow community occupancy. Partners with the Resident Council as necessary. Administers resident satisfaction and other surveys and works with district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.
- For assisted living or memory care communities, creates collaborative relationship with community clinical leader to ensure community’s care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Assists in developing and conducting service plan reviews, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents.
- Demonstrates a high degree of financial acumen as it relates to community operations; works to meet or exceed budgeted revenue and profitability; and proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.
- Drives sales and marketing efforts in collaboration with community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and implements approved sales and marketing activities and strategies to maximize revenue (RevPAR).
- Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company’s mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate agencies and groups.
- Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.
- Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met.
- Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements.
- Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules.
- Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines.
- Shares on call duties as required.
- Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience.
- LPN or LVN license.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Assists the chef with overseeing the day to day operation of the kitchen and maintaining the highest quality food products and service. Oversees kitchen cleanliness in accordance with sanitation and food safety standards as well.
- Prepares and coordinates daily meals per standardized recipes. Also coordinates and oversees meal preparation for quality assurance, presentation and portion control
- Associate or Bachelor’s degree in culinary arts or an equivalent combination of education and food preparation experience in a directly related field. One to three years food preparation experience to include sauces, soups, meat and seafood. Supervisory experience and working knowledge of banquet production and planning is preferred.
- Current ServSafe Certification required. Obtain and hold any local or state required food handling/supervision/sanitation licenses and/or certifications.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Oversees the day to day operation of the convenience store by providing a clean, stocked and organized store for residents and guests. Ensures the store is also open as scheduled and services residents, guests and co-workers.
- Prices and marks all items for sale
- Processes daily reconciliation reports and cash deposits
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of educational experience.
- Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Brookdale is an equal opportunity employer and a drug-free workplace.
- The Activities Manager has the primary responsibility and authority to oversee the quality of life for resident engagement as outlined in Brookdale mission and cornerstones, the Optimum Life philosophy and culture, as well as the Resident Programs Standards of Excellence.
- Serves as a part of the management team to ensure policies and procedures are understood, trained, and implemented. Hires, trains, and manages one or more full time associates to ensure all program expectations are in place and all customers involved have quality of life and are satisfied.
- Bachelor’s degree (B.A.) in recreation, health education or related field and two or more years of direct programming experience with older adults preferred.
- Requirements for California communities: At least one year experience in supervising associates and in training volunteers.
Brookdale is an equal opportunity employer and a drug-free workplace.
Oversees daily operations of the kitchen and ensures the highest quality food products. Directly supervises and trains kitchen personnel on all related culinary activities.
- Oversees breakfast, lunch and dinner for quality assurance of meal presentation and portion control.
- Selects recipes, prepares and coordinates all meals. Coordinates prep for the following day’s menu.
- Creates new dishes and develops recipes, standardizing recipes to ensure consistent quality. Establishes presentation technique and quality standards. Plans, modifies and develops menus.
- Performs a pre-meal meeting with food servers to review detail of daily menu.
- Ensures an adequate number of culinary associates each shift and ensures absences are covered.
- Estimates food consumption and requisitions food purchases. Monitors and maintains inventory.
- Assists in the adherence to maintaining budget compliance for daily food costs.
- Assists in applying appropriate loss prevention procedures.
- Assists in hiring, training, scheduling, disciplining and terminating associates. Provides training for all kitchen staff.
- Assists in the coordination and execution of special events.
- Maintains kitchen cleanliness and food preparation according to state and local health department code requirements. Ensures all kitchen equipment is in working order and kept clean at all times. Oversees the proper inventory, storage and use of cleaning chemicals. Keeps waste to a minimum by utilizing food storage and food recycling techniques.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.
- Responsible for leading the reception area and serving the needs of residents, visitors, and staff by offering information and assistance in a friendly, efficient, and courteous manner.
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- May sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
- High school diploma or general education degree (GED) required; and minimum of one to two years related experience and/or training; or equivalent combination of education and experience.
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for securing non-paid referrals that convert to move-ins by gaining the advocacy of local influencers. Creates and implements effective community business development plans to support sales and occupancy goals and revenue targets throughout the community. Represents the company as the leader in Senior Living to all referral sources. Keeps abreast of any competitor issues that would affect occupancy in the community and is responsible for ensuring their assigned communities are the first choice for quality senior living experiences.
- Make sales calls to local professional and volunteer influencers to gain quality referrals and expand current referral network.
- Partner with the Executive Director to ensure that ED is introduced to and engaged with key local influencers to maximize business development.
- Partner with Brookdale community leaders of clinical, resident programing, culinary & memory care to ensure that their work is known in the greater community and that they are regarded as experts in creating experiences to better manage the challenges of aging.
- Accurately maintain SMS database content with all sales activity and maximize utilization of Brookdale sales and marketing systems and resources.
- Produce and manage a rolling 90 day sales plan to be used for goal setting, time and resource management, and updates to Brookdale leadership.
- Attend stand-up in represented Brookdale community at least once a week to report on specifics of sales work and to get input/partnership to maximize the results of the sales plan.
- With high professional standards, represent Brookdale well as measured in the growth of census and revenue for your represented community.
- Build a productive network of local professionals who recognize that seniors can live better if they recommend and advocate a move to a Brookdale community.
- Assist during emergency situations as requested to help ensure appropriate support for community operations.
- Perform other supporting duties and functions as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Manages the Brookdale at Home (Home Care Agency) associated with a Brookdale Senior Housing community. The home care agency’s average monthly service hours provided are typically between 700 and 2000 hours. Ensures the efficient and effective operation of the Brookdale at Home (Home Care Agency) and interdisciplinary team process.
- Provides direct management of all Brookdale at Home (Home Care Agency) associates, which is typically 10 to 20 associates, including a BAH Scheduler Coaches, counsels, disciplines, and completes performance evaluations for staff. Ensures adequate staffing coverage for the provision of services on a day-to-day basis.
- Motivates associates through staff appreciation, recognition, and incentive programs. Promotes positive associate relations and resolves grievances.
- Provides orientation, training, and education to staff on an ongoing basis. Settings include classroom, in services, and situation specific training.
- Ensures that community and corporate policies are disseminated and followed by all Brookdale at Home (Home Care Agency) associates.
- Provides input into the development and implementation of the annual Brookdale at Home (Home Care Agency) budget.
- Works in conjunction with community associates and the administrator concerning the implementation and monitoring of agency services and clinical program, if applicable and per state regulations related to the Home Care Agency specifically.
- Ensures effective Quality Assurance Program.
- Partners with community administration in preparing for state survey or other regulatory processes.
- Markets the Brookdale at Home (Home Care Agency) agency to any appropriate audience.
- Coordinates clinical services for the agency, if applicable, and per state regulations.
- Responsible for the billing and scheduling of services or the delegation of such tasks. Coordinates alternative resources for associates and families.
- Manages documentation process to ensure completeness, accuracy, timeliness and compliance with guidelines. Complies with all Safety and Infection Control, Universal Precautions, and OSHA standards.
- Maintains current knowledge of national and state requirements for scope of practice, supervision, credentialing and ongoing competency. Assumes responsibility for ongoing continuing education and professional development.
- Consistently demonstrates sound judgment in the evaluation, planning, implementation and follow-up of the Brookdale at Home (Home Care Agency) agencies.
- Maintains positive relationships and rapport with coworkers, residents, family members and community personnel. Participates in the following community committees as appropriate: Daily Stand-Up Meeting, Collaborative Care and Resident Council.
- Participates in handling “on call” duties after hours and weekends.
- Responds to calls after hours and weekends in a timely manner.
- Available to staff working after normal business hours as a resource and manager.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
- Under close supervision, drives a large capacity passenger bus to transport residents to activities, errands, and destinations.
- Properly operates bus and ensures the safety of all passengers.
- Responsible for general maintenance of the vehicle.
- High school diploma or General Education Diploma (GED) is required.
- Minimum of one year successful experience operating a bus is required.
- Prior experience working with seniors preferred.
- Must have a valid state driver’s license with a good driving record. CPR training and certification may be required.
- Current Class C CDL with no major driving violations for the past three (3) years. Current certification from Office of Superintendent of Public Instruction on bus driver training preferred. CPR training and certification may be required.
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for maintaining a secure environment for all residents and associates within the building and on the community grounds. Greets visitors, monitors the inside and outside of the building, and responds to emergencies.
- Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out.
- Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates.
- Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night.
- Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems.
- Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
- Answers the phone promptly. Responds to questions, directs calls, or takes messages as appropriate.
- Escorts residents and visitors to the parking lot during evening hours, as requested.
- May be required to handle leasing inquiries after hours and on weekends, making sure that accurate and timely information is provided to the Director of Sales & Marketing.
- Drives the bus or community vehicle as needed or as scheduled.
- Handles minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed.
- Ensures the lobby and administrative offices are vacuumed, and kept clean and neat. Notifies housekeeping if cleaning is needed.
- Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Participate in on-the-job training experiences for the Executive Director role, learn new skills about senior living, and be able to demonstrate increasing proficiency and expertise with managerial responsibilities within the Brookdale organization. The Brookdale Bench Program will prepare you to assume the Executive Director role at one of our communities including, but not limited to areas of people management, operations management, and clinical management when you assume the role of Executive Director.
- Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.
- Hands on leader who supervises, directs, and motivates community staff. Provides direct resident care as needed. Fills in at various positions as needed to cover staffing shortages.
- Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues with support from district leaders. Administers annual resident satisfaction survey.
- Executes renewal program with existing residents through a proactive program.
- In conjunction with regional operations, executes annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
- Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality associates.
- Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.
- Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements.
- Fosters creativity among staff to deliver the highest quality and best services to residents in in accordance with Brookdale standards. Acts as a member of Resident Counsel.
- Develops and maintains a positive image within the local community. Becomes active in social and civic affairs of the local community. Represents the community and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups.
- Utilizes approved sales and marketing activities and strategies to maximize occupancy.
- Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families, which maintains the personal dignity of residents.
- Oversees the resident admission process, healthcare management and maintenance of resident documentation to ensure compliance with company policy and state regulations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
- Assist in maintaining a physical, social and psychological environment in the best interest of residents.
- Monitor and assess residents’ health and wellbeing while administering treatment plans prescribed by a physician. Coordinate with providers and pharmacies to ensure continuity of care.
- Nurses also monitor responses to treatment plans and notifies the resident care coordinator or executive director of any issues.
- LPN or LVN License Required per state regulations.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Our Activities Assistants help the coordination, direction and delivery of wellness and recreation programs to meet specific needs of each and all the residents.
- You will ensure residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction as well as providing hands-on involvement in programs for the majority of your scheduled time.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Our Activities Assistants help the coordination, direction and delivery of wellness and recreation programs to meet specific needs of each and all the residents.
- You will ensure residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction as well as providing hands-on involvement in programs for the majority of your scheduled time.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Our Certified Nursing Assistant – CNA (State Tested Nursing Assistant-STNA in Ohio) work with community management to provide seniors with personalized care, and give resident status updates at the beginning and end of each shift.
- Nursing assistants check in with residents, assist with dining and personal care needs, and perform vital sign checks and clinical procedures according to community policy.
- Provide assistance with activities of daily living (showers, bathroom assistance, dressing/grooming)
- Successful completion of State CNA/STNA course is required. Must maintain certification.
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for providing quality dining experience by assisting the Dining Room Manager with overseeing dining room staff and maintaining a pleasant and clean dining environment. Provides direct supervision of at least two or more full time associates.
- Supervises daily operations of dining room, room service, and convenience store, if applicable.
- Assigns wait staff to designated sections and all staff to appropriate side work. Inspects work to ensure proper completion.
- Ensures room service orders are delivered timely and properly.
- Ensures smooth and timely opening and closing of the dining room.
- Ensures an adequate number of service employees for each shift and ensures absences are covered.
- Oversees resident billing of food services charges.
- Assists in producing weekly schedules with budgetary guidelines for service staff.
- Leads the training of all new dining room associates and conducts required on-going training sessions.
- Provides supervision for special events.
- May assist service staff during mealtime as needed.
- May assist in greeting and seating residents and guests.
- In consultation with the Dining Services Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies.
- Maintains the resident request logbook and forwards these requests to the Chef and/or Food Service Director.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
- Our Activities Assistants help the coordination, direction and delivery of wellness and recreation programs to meet specific needs of each and all the residents.
- You will ensure residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction as well as providing hands-on involvement in programs for the majority of your scheduled time.
Brookdale is an equal opportunity employer and a drug-free workplace.
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.
- Our Activities Coordinators plan, develop and implement creative and exciting resident programs to meet the individual needs and interest of the residents within the community as well as through outside trips and events.
- Coordinators also ensure specialty programs are scheduled, ensure daily, weekly and monthly calendar of events requirements are met as well as coordinating the transportation of residents to and from events outside the community.
- Associates Degree or equivalent with emphasis on recreation, health education or related field required.
Brookdale is an equal opportunity employer and a drug-free workplace.
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Manager, you will find opportunities to grow your career in one of the fastest growing industries in today’s market.
- Assist in maintaining a physical, social and psychological environment in the best interest of residents.
- Monitor and assess residents’ health and wellbeing while administering treatment plans prescribed by a physician. Coordinate with providers and pharmacies to ensure continuity of care.
- Nurses also monitor responses to treatment plans and notifies the resident care coordinator or executive director of any issues.
- LPN or LVN License Required per state regulations.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Ensures proper preparation, portioning and serving of food according to standardized recipes and menus. You will use your prior experience with cutting tools, cookware and bakeware, combined with your knowledge of cooking procedures and methods of grilling, baking and boiling as a critical part of your role.
- Adheres to all sanitation and food safety standards. Maintains a clean kitchen.
- Prepares food in a timely manner at specified meal times
Brookdale is an equal opportunity employer and a drug-free workplace.
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met.
- Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.
- Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements.
- Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules.
- Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines.
- Shares on call duties as required.
- Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience.
- LPN or LVN license.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Be the leader on the floor: lead caregivers serve as a resource to other staff members and may be on-call to provide staff coverage.
- Caregivers provide direct care to residents, recognize individual needs, encourage independence and treat each senior with respect and dignity.
- You will assist residents with activities of daily living, including bathing, dressing, grooming and other personal care needs, as well as help residents with vacuuming, dusting, sweeping, mopping and dishes.
- Based on state regulation, completion of training/certification may be required.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Provides transportation to the residents for appointments and errands, such as medical appointments, banking, shopping, worship services, entertainment, and other miscellaneous activities.
- Ensures safety of all passengers.
- Runs event and community errands as needed.
- High school diploma or General Education Diploma (GED).
- Prior experience working with seniors preferred.
- Must have a valid state driver’s license with a good driving record. CPR training and certification may be required.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Assist in maintaining a physical, social and psychological environment in the best interest of residents.
- Monitor and assess residents’ health and wellbeing while administering treatment plans prescribed by a physician. Coordinate with providers and pharmacies to ensure continuity of care.
- Nurses also monitor responses to treatment plans and notifies the resident care coordinator or executive director of any issues.
- LPN or LVN License Required per state regulations.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Our program coordinators plan, coordinate and facilitate a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community.
- You will provide person centered life enrichment programs while engaging residents in meaningful and purposeful programs within the Brookdale community enhancing their quality of life.
- Collaborates in the education of associates regarding dementia care including how to lead programs on an ongoing basis and identifying interventions to address behavioral expressions.
- A Bachelor’s Degree in therapeutic recreation, gerontology, education or related field preferred.
Brookdale is an equal opportunity employer and a drug-free workplace.
- Assist in maintaining a physical, social and psychological environment in the best interest of residents.
- Monitor and assess residents’ health and wellbeing while administering treatment plans prescribed by a physician. Coordinate with providers and pharmacies to ensure continuity of care.
- Nurses also monitor responses to treatment plans and notifies the resident care coordinator or executive director of any issues.
- LPN or LVN License Required per state regulations.
Brookdale is an equal opportunity employer and a drug-free workplace.
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
- Assist in maintaining a physical, social and psychological environment in the best interest of residents.
- Monitor and assess residents’ health and wellbeing while administering treatment plans prescribed by a physician. Coordinate with providers and pharmacies to ensure continuity of care.
- Nurses also monitor responses to treatment plans and notifies the resident care coordinator or executive director of any issues.
- LPN or LVN License Required per state regulations.
Brookdale is an equal opportunity employer and a drug-free workplace.