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Assists in the coordination, direction and delivery of wellness and recreation programs to meet specific needs of each and all the residents. Ensures residents’ lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction. The Resident Programs Assistant utilizes Brookdale mission and cornerstones, as well as the Optimum Life vision, for the foundation of their responsibilities.
- Assists in the development and implementation of the Resident Programs standards of excellence.
- Provides hands-on involvement in programs for the majority of their scheduled time.
- Assists in the supervision, orientation, and planning of volunteers.
- Assists in the coordination of calendar events.
- Assists in the evaluation of the resident's wellness needs – exploring opportunities for resident engagement within the six dimension; purposeful, emotions, physical, spiritual, social, and intellectual.
- Assists in projecting monthly expenditures.
- Assists in ensuring specialty programs are scheduled according to the Resident Program Annual Master Calendar.
- Assists with marketing, promoting and communicating materials, helping to ensure professional quality.
- Assists in maintaining community environment (including equipment and supplies) that supports a whole-person wellness culture for resident engagement.
- Assists in ensuring resident welcome and engagement protocols are in place.
- Assists in keeping records and inventory of supplies.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Operates the dish machine and maintains the cleanliness of the dish machine area.
- Operates a dish machine to wash dishes, glasses, cups, trays, silverware, and food service equipment.
- Sets up and cleans dish machine area; checks temperatures and soap dispensing levels.
- Stores clean equipment and utensils.
- Assists in maintaining preparation and service areas in a sanitary condition.
- Empties garbage and moves to dump site.
- Sweeps and mops floors.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedures. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains resident’s records daily and in a timely manner and in accordance with company policy and procedure. This includes documentation related to medication distribution, leisure activities, incidents and observations, charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedures regarding incidents/accidents involving residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Prepares and cooks meals for communities and maintains standards of kitchen cleanliness.
- Prepares all food according to the menu in a safe, sanitary manner under the direction of the dining services coordinator/manager.
- Ensures proper preparation, portioning, and serving of foods according to standardized recipes.
- Prepares quality food products according to standardized recipes and menus.
- Adheres to all safety and sanitation standards.
- Prepares food in a timely manner at specified meal times.
- Responds to community issues or concerns that may occur in the dining room.
- Follows departmental procedures including sanitation, safety, and cleaning schedules.
- Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
- Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.
- Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost.
- Suggests menu or recipe changes to utilize leftovers and other supplies.
- Cleans all food service equipment, kitchen and food storage areas.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Assists in providing person centered programs while engaging residents in meaningful and purposeful life enrichment programs within the Brookdale community enhancing their quality of life. Ensures residents are treated with respect and dignity, recognizing individual needs and encouraging independence.
- Supports the implementation of a person centered program to meet individual needs and interests of the residents. Assists in leading and engaging residents in the 6 dimensions of Optimum Life – purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small groups for residents who cannot participate in a large group setting.
- Assists the Program Manager or Coordinator in the review of individual resident’s service plans and completes program documentation, as required by Brookdale standards or state requirements.
- Assists the program manager or coordinator in ensuring programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards
- Assists in providing guidance and resource to staff on the importance of programming/life enrichment and other areas regarding the quality of life for residents.
- Coordinates and participates in special events at the community including family socials, marketing/sales and open houses.
- Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits. Communicates with families regarding residents’ personal needs and successes.
- Assists Manager or Coordinator with meeting the department’s quality improvement tool including the Brookdale Excellence Standards Tool (BEST).
- Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle.
- Assists with volunteer program, including training and supervising volunteers.
- Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedures. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains resident’s records daily and in a timely manner and in accordance with company policy and procedure. This includes documentation related to medication distribution, leisure activities, incidents and observations, charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedures regarding incidents/accidents involving residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Plans, directs, and coordinates activities of the dining services department, and provides food services for residents
and employees.
- Establishes departmental regulations and procedures in conformance with administrative policies. Develops standards for organization and supervision of dining services. Maintains quality dining services within the prescribed budget.
- Determines quality and quantity of food required; plans menus and controls food costs.
- Prepares food (including sauces, cold foods, fish, soups and stocks, meats, vegetables, eggs and other food items) according to the menu in a safe, sanitary manner.
- Works closely with divisional dining services specialist and consults with dietitian when necessary to ensure meals meet the nutritional requirements of the residents.
- Oversees the food preparation and cooking, to ensure meals are prepared according to company standards.
- Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed.
- Prepares cleaning schedule, production worksheet and staff schedules.
- Maintains inventory of food and nonfood items.
- Orients and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services.
- Develops and directs cost control system; prepares and submits department budget to Director Dining Services/Executive Director.
- Maintains appropriate documentation in resident's medical records.
- Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed.
- Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control.
- Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.
- May directly supervise employees in the dining services department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides marketing support services to the sales staff to ensure the timely administration of sales and marketing efforts.
- Maintains and/or improves upon the occupancy level of the community in accordance with marketing and business plans. Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.
- Assists in the sales process by helping prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires. Completes weekly follow-up calls, letters, and tours as defined by the community marketing plan and as directed by the SMD (Sales & Marketing Director).
- Coordinates and completes all activities needed for the sale and converts deposits to move-ins, including, but not limited to, visiting the prospect’s home, health care providers, or other locations and ensuring that the required forms are completed by the prospect, his/her physician and family prior to move in.
- Communicates daily with SMD and other key associates regarding the status of all prospective move-ins. Utilizes the “Resident Move-In Status Log” to record pre-residency steps and to facilitate communication.
- Coordinates the move-in process for new residents in an efficient and welcoming manner, as needed. Ensures paperwork completion, residence preparation, mover scheduling, community support and resident orientation.
- Provides administrative support for the Marketing Department.
- Represents the community and increases awareness through participation in outside events, professional groups, and community involvement as directed by the SMD. Uses relevant community knowledge and research to assist in planning, coordinating, and implementing monthly prospect and/or referral source activities and events as specified by the community marketing plan and SMD.
- May answer phone calls and log leads according to established protocol into the prospecting system.
- Assists SMD with execution of marketing plans to achieve community occupancy goals.
- Prepares data for weekly and monthly reports. Provides sales performance information to SMD.
- Maintains working knowledge of the lead management system and uses to develop reports. Inputs sales and marketing activities, as directed, in a timely manner and according to systems standards.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Administers quality, skilled nursing care to patients on an intermittent basis in the home and in accordance with physician orders and the Plan of Care under the direction and supervision of a Registered Nurse and/or Director, Professional Services. Performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure the provision of quality patient care.
- Under the direction of a RN, provides patient care and identifies the physical, psychosocial, and environmental needs of patients.
- Verifies Plan of Care prior to each visit and provides care according to the physician’s orders, assessment data, established standards and guidelines and documents accordingly. Incorporates short and long term goals as established by the Plan of Care into nursing care, as evidenced by documentation in the nursing notes.
- Performs an ongoing assessment during each visit and documents data in patient medical records. Communicates significant findings, problems, or changes in the patient’s condition to the supervising RN and/or Director of Professional Services and the physician and documents all findings, communications and appropriate interventions. Documents nursing interventions including patient response.
- Assesses patient/caregiver’s knowledge of disease process, treatment regimen and/or medication administration. Provides basic and specialized teaching as ordered in the Plan of Care and based on the patient’s needs. Identifies and recommends other disciplines needed for quality care of the patient.
- Performs with current standards of practice and with the agency’s policies and procedures. Ensures that all nursing notes, supply logs/visit logs are accurate and turned into the office according to agency policy.
- Prioritizes patients’ schedules based on patient needs and provides services in an efficient, timely manner to all assigned patients. Demonstrates effective time management skills by completing patient assignments and documentation within projected time frames and arrives to appointments on schedule.
- Demonstrates knowledge of emergency procedures and responds appropriately.
- Demonstrates commitment, professional growth and competency. Attends scheduled meetings, in-services, workshops, etc.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Manager, Clinical Services.
- Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Director, Clinical Services.
- Assesses home health patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
- Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
- Communicates significant findings, problems and changes to Director, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.
- Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.
- Participates in the development and implementation of the Plan of Care (POC) to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.
- Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
- Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.
- Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.
- Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency’s policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.
- Responsible for participating in on-call rotation and emergency call according to agency policy.
- Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Plans, directs, and coordinates activities of the dining services department, and provides food services for residents
and employees.
- Establishes departmental regulations and procedures in conformance with administrative policies. Develops standards for organization and supervision of dining services. Maintains quality dining services within the prescribed budget.
- Determines quality and quantity of food required; plans menus and controls food costs.
- Prepares food (including sauces, cold foods, fish, soups and stocks, meats, vegetables, eggs and other food items) according to the menu in a safe, sanitary manner.
- Works closely with divisional dining services specialist and consults with dietitian when necessary to ensure meals meet the nutritional requirements of the residents.
- Oversees the food preparation and cooking, to ensure meals are prepared according to company standards.
- Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed.
- Prepares cleaning schedule, production worksheet and staff schedules.
- Maintains inventory of food and nonfood items.
- Orients and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services.
- Develops and directs cost control system; prepares and submits department budget to Director Dining Services/Executive Director.
- Maintains appropriate documentation in resident's medical records.
- Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed.
- Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control.
- Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.
- May directly supervise employees in the dining services department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedures. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains resident’s records daily and in a timely manner and in accordance with company policy and procedure. This includes documentation related to medication distribution, leisure activities, incidents and observations, charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedures regarding incidents/accidents involving residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under limited supervision, greets visitors at community’s front reception desk. Represents community to visitors and callers in a professional, pleasant and courteous manner; ensures their questions and needs are directed to the appropriate person.
- Greets all visitors entering facility in a courteous, warm and professional manner. May provide drinks and other comfort amenities, as deemed appropriate, while waiting. Ensures that guests sign guest sheets and locates correct resident or party to escort visitors, answer questions, etc. Notifies residents of visitors and obtains directions regarding their desires on receiving guests and handles them accordingly.
- Promotes positive image of community and serves as ambassador of community to visitors. May answer general questions regarding community to potential residents and inquiring families. Provides informational brochures and packets as requested. Ensures proper referrals to marketing staff.
- Receives incoming phone calls and directs to proper residents and staff. Maintains and updates log of emergency phone numbers. Also maintains contact information for residents and staff.
- Receives all mail for community and residents; sorts and delivers to mail locations appropriately. Collects outgoing packages and mail; ensures their proper handling, charging and collection by postal and shipping companies. Delivers newspapers, waters plants, straightens office and lobby, and prepares refreshments.
- May check visitors into guest suites and ensures that questions are answered and access is granted.
- May call for transportation as requested by residents. Maintains logs on resident check in lights and visual check in. Alerts staff when residents may not appear as expected.
- May routinely perform basic typing, filing and clerical work as requested. Maintains community resident rosters and other community information as requested. May update birthday lists and complete card mailings.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. hurricanes, etc.)
- May assist Executive Director in community admissions and discharges. Assists in the maintenance of resident and employee files.
- May take prospective residents and/or their families on tours of the community when marketing and administrative personnel are not available.
- Maintains confidentiality and discretion when dealing with sensitive information (Business, Resident, Employee, Medical Records, etc.).
- May assist the Activity Director and/or others as necessary in promoting activities with residents in the lobby.
- Promotes and encourages residents to participate in such activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with services in accordance with health care provider’s orders regarding administration or assistance with medications and treatments, as per state regulations. Provides direct care to residents following the individualized service plan.
- Assists in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of the residents.
- Exercises independent judgment and discretion in the performance of personnel tasks with the understanding that the responsibilities are not routine or limited to resident care matters. Maintains a clean, safe, environment in the community by delegating job responsibilities.
- As per state regulations and completion of required training/certification, administers or assists with self-administration of medication and treatments as prescribed by the health care provider. Observes resident’s response to existing treatment plan, is aware of prominent medication interactions and side effects, and observes residents for occurrence of such and notifies supervisor. Adheres to community infection control policies and procedures.
- Assists residents with medication as defined in medication procedures. Supervises residents who self-administer medication. Exhibits understanding of and follows medication policies and procedures.
- Maintains resident’s records daily and in a timely manner and in accordance with company policy and procedure. This includes documentation related to medication distribution, leisure activities, incidents and observations, charting any changes in resident's physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident, promptly reporting all changes to the supervisor.
- Maintains the cleanliness and organization of the medicine supply room.
- Receives reports on all residents.
- Completes an accurate accounting of all medications, including controlled substances as per policy.
- Assists with completion of medication cart audits per policy and direction of supervisor.
- Provides direct resident care.
- Follows procedures regarding incidents/accidents involving residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Oversees the day-to-day operations of a community.
- Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.
- Supervises, directs, and motivates community staff.
- Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues. Administers annual resident satisfaction survey.
- Provides direct resident care as needed. Fills in at various positions as needed to cover staffing shortages.
- Executes renewal program with existing residents through a proactive program.
- In conjunction with regional operations, develops annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
- Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality personnel.
- Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.
- Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements.
- Fosters creativity among staff to deliver the highest quality and best services to residents in the most economical manner possible. Responsible for creating and maintaining an atmosphere of stability where the personal dignity of residents is supported. Acts as a member of Resident Counsel.
- Develops and maintains a positive image within the community. Becomes active in social and civic affairs of the local community. Represents the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups.
- Utilizes sales and marketing activities and strategies to maximize occupancy.
- Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families.
- Supervises the maintenance of resident charts and reviews documentation performed by resident care staff.
- Oversees the resident admission process to assure required documentation is completed in a timely manner and in accordance with established policies and procedures.
- Oversees the healthcare management of all residents in accordance with company policy and state regulations. Oversees the adherence to company policy regarding administration of medication. Assists nursing personnel in staff training and ensures frequent audits are performed on medication sheets.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Brookdale Springmeadows is hiring full-time Resident Caregivers for morning and afternoon shifts.
Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Oversees the day-to-day delivery of health services provided by the community.
- Assesses the health, functional and psycho-social status of new residents and participates in the development of personal service plans.
- Coordinates healthcare delivery for each community to determine appropriate care through management of clinical services and assessment processes. Participates in personal service plan reviews with the management team, communities and residents’ families.
- Regulates the medication and health-related supply distribution process, including appropriate documentation, ordering, storage, security, destruction and pharmacy consultations.
- Ensures the proper and timely documentation of health care according to Brookdale policies and procedures and in accordance with federal and state requirements.
- Delegates nursing tasks to direct care staff in compliance with the Nurse Practice Act in areas of basic health care and proper documentation.
- Delivers health-related in-service and medication management training.
- Assists Executive Director in communicating with family members regarding the changing health care needs of residents.
- Consults with health care specialists to identify necessary ancillary services and support.
- Collaborates with Executive Management to implement company policies and procedures to guide the delivery of health care services to communities.
- Participates in company quality improvement activities and quality assurance surveys.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Responsible for providing direct patient care in accordance with physician orders, recognizing standards of practice and establishing company policies and procedures. Responsible for following the plan of care, providing treatments, and working collaboratively with the members of the team to help meet positive patient care outcomes.
- Follows the plan of care, provides treatments, and works collaboratively with the members of the team to help meet positive patient care outcomes.
- Provides direct patient care as defined in State Nurse Practice Act, including specialized duties related to end of life care.
- Implements current nursing practices following a comprehensive assessment and plan of care.
- Provides accurate and timely documentation of patient services to reflect the plan of care.
- Assesses and provides patient and family/caregiver education and information pertinent to diagnosis and self-plan of care.
- Participates in coordination of hospice services, appropriately reporting the identified needs to the interdisciplinary group, including Hospice Aide, Director of Clinical Services – Hospice, and Chaplain.
- Uses and prepares equipment and supplies effectively, adhering to aseptic techniques.
- Provides appropriate pain/symptom management. Evaluates patient’s response to treatments/medications.
- Participates in personal, professional growth and development. Also participates in organization's quality assessment performance improvement teams and activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Responsible for providing direct patient care under the supervision of a registered nurse. Responsible for following the plan of care, providing treatments, and working collaboratively with the members of the team to help meet positive patient care outcomes.
- Follows the plan of care, providing treatments and working collaboratively with the members of the team to help meet positive patient care outcomes.
- Provides direct patient care as defined in State Nurse Practice Act, including specialized duties related to end of life care.
- Implements current nursing practices following a comprehensive assessment and plan of care.
- Provides accurate and timely documentation of patient services to reflect the plan of care.
- Assesses and provides patient and family/caregiver education and information pertinent to diagnosis and self-plan of care.
- Participates in coordination of hospice services, appropriately reporting the identified needs to the interdisciplinary group. Examples include Hospice Aide, OT, PT, SW, ST, Dietician or Clinical Supervisor.
- Uses and prepares equipment and supplies effectively, adhering to aseptic techniques.
- Provides appropriate pain/symptom management. Evaluates patient’s response to treatments/medications.
- Participates in personal, professional growth and development. Also participates in organization's quality assessment performance improvement teams and activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under limited supervision, greets visitors at community’s front reception desk. Represents community to visitors and callers in a professional, pleasant and courteous manner; ensures their questions and needs are directed to the appropriate person.
- Greets all visitors entering facility in a courteous, warm and professional manner. May provide drinks and other comfort amenities, as deemed appropriate, while waiting. Ensures that guests sign guest sheets and locates correct resident or party to escort visitors, answer questions, etc. Notifies residents of visitors and obtains directions regarding their desires on receiving guests and handles them accordingly.
- Promotes positive image of community and serves as ambassador of community to visitors. May answer general questions regarding community to potential residents and inquiring families. Provides informational brochures and packets as requested. Ensures proper referrals to marketing staff.
- Receives incoming phone calls and directs to proper residents and staff. Maintains and updates log of emergency phone numbers. Also maintains contact information for residents and staff.
- Receives all mail for community and residents; sorts and delivers to mail locations appropriately. Collects outgoing packages and mail; ensures their proper handling, charging and collection by postal and shipping companies. Delivers newspapers, waters plants, straightens office and lobby, and prepares refreshments.
- May check visitors into guest suites and ensures that questions are answered and access is granted.
- May call for transportation as requested by residents. Maintains logs on resident check in lights and visual check in. Alerts staff when residents may not appear as expected.
- May routinely perform basic typing, filing and clerical work as requested. Maintains community resident rosters and other community information as requested. May update birthday lists and complete card mailings.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. hurricanes, etc.)
- May assist Executive Director in community admissions and discharges. Assists in the maintenance of resident and employee files.
- May take prospective residents and/or their families on tours of the community when marketing and administrative personnel are not available.
- Maintains confidentiality and discretion when dealing with sensitive information (Business, Resident, Employee, Medical Records, etc.).
- May assist the Activity Director and/or others as necessary in promoting activities with residents in the lobby.
- Promotes and encourages residents to participate in such activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Operates the dish machine and maintains the cleanliness of the dish machine area.
- Operates a dish machine to wash dishes, glasses, cups, trays, silverware, and food service equipment.
- Sets up and cleans dish machine area; checks temperatures and soap dispensing levels.
- Stores clean equipment and utensils.
- Assists in maintaining preparation and service areas in a sanitary condition.
- Empties garbage and moves to dump site.
- Sweeps and mops floors.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides clients with assistance and companionship while recognizing clients’ individual needs and encourages independence.
- Assists clients with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages clients to do as much of their own care as possible.
- Serves meals to clients in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages clients to eat a proper diet and take adequate fluids while respecting the client's right to free choice. Records and reports changes in client's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for clients as described in the activity calendar. Encourages clients to socialize and participate in planned activities or programs and to develop friendships with other clients.
- Maintains clients' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication reminders as applicable; leisure activities; incidents and observations; reporting any changes in client's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each client, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist clients with medication as defined in medication procedure. Assists or supervises clients who self-administer medication. If allowed by state regulations, follows physician orders and state laws to administer medications to clients who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the clients. Performs general housekeeping following cleaning schedules for client laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to client requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each client, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a client.
- Attends and participates in required training.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents, while promoting the resident’s highest level of functioning, as directed by management. Assists in maintaining the resident’s environment in a safe and neat manner. Promotes quality services within community standards, State and Federal Regulations.
- Receives and communicates report to management on resident status at the beginning and end of each shift and as needed. Notifies the management of any changes in resident medical condition/status.
- Provides personal care to residents per their individualized plan of care.
- Documents all pertinent information regarding care as assigned.
- Prepares residents for meals and assists to and from the dining areas. Assists with set up and feeding of meals.
- Assists residents with toilet and incontinent care. Makes incontinent checks at least every 2 hours and provides incontinent care as needed.
- Makes room checks and verifies resident location at least every 2 hours.
- Keeps resident’s rooms neat and clean.
- Performs clinical procedures according to community policy.
- Performs vital signs, B/Ps, weights and other trained procedures as directed by management.
- Completes prevention and restorative care that includes but not limited to PROM, AROM, ambulation, transferring, bathing, grooming, and all other ADL care.
- Maintains a working knowledge of Community policy & procedure pertinent to role.
- Assists in turning, positioning, and repositioning of residents.
- Participates actively in Interdisciplinary Team Process including completing assessments and documentation as assigned. Attends care plan meetings as assigned. Acts as resident advocate.
- Communicates effectively with the residents, families, visitors, members of the health care team, and other disciplines.
- Actively participates in Community Quality Assurance Performance Improvement Program.
- Maintains education development to include attending ongoing education development to maintain compliance with State and Federal Regulations and current knowledge of resident care practices.
- Maintains resident confidentiality.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents, while promoting the resident’s highest level of functioning, as directed by management. Assists in maintaining the resident’s environment in a safe and neat manner. Promotes quality services within community standards, State and Federal Regulations.
- Receives and communicates report to management on resident status at the beginning and end of each shift and as needed. Notifies the management of any changes in resident medical condition/status.
- Provides personal care to residents per their individualized plan of care.
- Documents all pertinent information regarding care as assigned.
- Prepares residents for meals and assists to and from the dining areas. Assists with set up and feeding of meals.
- Assists residents with toilet and incontinent care. Makes incontinent checks at least every 2 hours and provides incontinent care as needed.
- Makes room checks and verifies resident location at least every 2 hours.
- Keeps resident’s rooms neat and clean.
- Performs clinical procedures according to community policy.
- Performs vital signs, B/Ps, weights and other trained procedures as directed by management.
- Completes prevention and restorative care that includes but not limited to PROM, AROM, ambulation, transferring, bathing, grooming, and all other ADL care.
- Maintains a working knowledge of Community policy & procedure pertinent to role.
- Assists in turning, positioning, and repositioning of residents.
- Participates actively in Interdisciplinary Team Process including completing assessments and documentation as assigned. Attends care plan meetings as assigned. Acts as resident advocate.
- Communicates effectively with the residents, families, visitors, members of the health care team, and other disciplines.
- Actively participates in Community Quality Assurance Performance Improvement Program.
- Maintains education development to include attending ongoing education development to maintain compliance with State and Federal Regulations and current knowledge of resident care practices.
- Maintains resident confidentiality.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides quick, efficient, and pleasant delivery of food to residents and guests, ensuring all quality standards of food and service are being met. Ensures good customer service, safety and proper handling of dishes, glassware, and utensils.
- Takes food orders, presents to kitchen staff and delivers meals to residents and guests in a proper and timely manner in accordance with department and company standards.
- Responds quickly to resident and guest requests. Interacts with guests in the dining room to ensure their satisfaction.
- Ensures accurate fulfillment of orders and checks food quality. Returns food that does not meet quality standards such as temperature, color, and doneness.
- Responds to community issues or concerns that may occur in the dining room. Reports issues/concerns to management immediately.
- Assists with the preparation and assembly of meals, in accordance with the menu and in a safe, sanitary manner under the direction of the Cook or Dining Services Coordinator/Manager as needed.
- Ensures proper preparation, portioning and serving of foods according to standardized recipes and menus.
- Follows departmental procedures including sanitation, safety and cleaning schedules.
- Labels and dates all food products in the refrigerator, freezer and food storage area and properly disposes of refuse.
Assists setting tables, removing dirty dishes, disposing of refuse and waste materials, and restocking inventory as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Performs the general operating maintenance, service, and repair of the interior and exterior of the assigned community(s), in accordance with current federal, state, and local standards/regulations and company policies.
- Maintains scheduled and unscheduled maintenance on, but not limited to: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment.
- Performs general maintenance projects as scheduled or assigned, including installations and repairs involving plumbing and electrical equipment, carpentry work, painting, and equipment repair.
- Responds to maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs.
- Repairs and maintains vacated rooms in a timely manner. This includes painting walls and cleaning carpets.
- Ensures that walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained.
- Maintains positive communication with local fire marshal, building inspector, state elevator inspector, and any other jurisdictions governing the community.
- Repairs walls, floor coverings, doors, and wood work in the common areas of the community.
- Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.
- Documents safety issues as well as physical plan deficiencies related to local, county, state and federal guidelines. Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals and takes necessary precautions.
- Assess property damage and file property damage claims in accordance with company policy.
- Responds appropriately to management and/or community emergencies by assisting as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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We are looking for a sales/marketing professional with a proven track record of generating and closing qualified leads. As our Sales Manager, you will partner with the executive director and regional sales managers to improve occupancy at our community. We will provide you with the training and support to develop referral sources and bring in new residents. This position can be highly rewarding from both a compensation and community service standpoint. We have recently increased payout opportunities based on growing occupancy, which reward all commissionable sales associates in a community or selling network. Come be part of a team committed to improving the lives of seniors.
We're passionate about serving seniors…are you? Now's your chance to build your sales career with us.
Brookdale. Bringing new life to senior living.
Your responsibilities:
* Maintain and/or improve community occupancy level and revenue production in accordance with business and marketing plans
* Manage sales process by understanding prospective residents' needs and educating them about the community's services and programs
* Coordinate and complete all activities needed for sales, including visiting prospects' homes, conducting initial assessments or sales presentations, and ensuring all required forms are completed prior to move-in
* Increase community awareness through participation in outside events, professional groups and local community involvement
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Responsible for the maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.
This position will cover a large senior living community with two buildings on campus. Experience in large maintenance supervision is required.
- Directs the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing.
- Directs the maintenance and upkeep of the buildings and grounds through maintenance staff. Inspects completed work for conformance to standards and policies.
- Implements preventative maintenance programs. Coordinates compliance with local, state and federal building codes, SDS, OSHA, EPA regulations, and fire codes.
- Coordinates engineering contractors and vendors, making sure insurance and licenses are current.
- Conducts regular inspections of life safety systems, including fire extinguishers and sprinkler systems.
- Coordinates annual apartment maintenance schedule and completion. Oversees necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins.
- Ensures the outside of the property is maintained, including landscaping, snow removal, and garbage/trash removal.
- Prepares and follows approved budget. Tracks utility consumption and expense files.
- Maintains inventory control for all general supplies, parts and equipment for necessary repairs and maintenance. Maintains all required engineering files.
- Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.
- Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions
- Assess property damage and file property damage claims in accordance with company policy.
- Responds appropriately to resident or community emergencies by assisting as needed.
- Maintains office, shops and mechanical areas within company standards.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Responsible for providing direct patient care in accordance with physician orders, recognizing standards of practice and establishing company policies and procedures. Responsible for following the plan of care, providing treatments, and working collaboratively with the members of the team to help meet positive patient care outcomes.
- Follows the plan of care, provides treatments, and works collaboratively with the members of the team to help meet positive patient care outcomes.
- Provides direct patient care as defined in State Nurse Practice Act, including specialized duties related to end of life care.
- Implements current nursing practices following a comprehensive assessment and plan of care.
- Provides accurate and timely documentation of patient services to reflect the plan of care.
- Assesses and provides patient and family/caregiver education and information pertinent to diagnosis and self-plan of care.
- Participates in coordination of hospice services, appropriately reporting the identified needs to the interdisciplinary group, including Hospice Aide, Director of Clinical Services – Hospice, and Chaplain.
- Uses and prepares equipment and supplies effectively, adhering to aseptic techniques.
- Provides appropriate pain/symptom management. Evaluates patient’s response to treatments/medications.
- Participates in personal, professional growth and development. Also participates in organization's quality assessment performance improvement teams and activities.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under close supervision, is responsible for the upkeep and cleanliness of all public areas in the community, including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions, as requested.
- Cleans public area floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors; removes signs as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting.
- Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling.
- Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures water marks are removed from fixtures.
- Logs cleaning activities as required by procedures.
- Maintains a clean and orderly work area.
- Monitors cleaning supplies and reports inventory to supervisor.
- Reports any equipment irregularities to supervisor.
- Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents, while promoting the resident’s highest level of functioning, as directed by management. Assists in maintaining the resident’s environment in a safe and neat manner. Promotes quality services within community standards, State and Federal Regulations.
- Receives and communicates report to management on resident status at the beginning and end of each shift and as needed. Notifies the management of any changes in resident medical condition/status.
- Provides personal care to residents per their individualized plan of care.
- Documents all pertinent information regarding care as assigned.
- Prepares residents for meals and assists to and from the dining areas. Assists with set up and feeding of meals.
- Assists residents with toilet and incontinent care. Makes incontinent checks at least every 2 hours and provides incontinent care as needed.
- Makes room checks and verifies resident location at least every 2 hours.
- Keeps resident’s rooms neat and clean.
- Performs clinical procedures according to community policy.
- Performs vital signs, B/Ps, weights and other trained procedures as directed by management.
- Completes prevention and restorative care that includes but not limited to PROM, AROM, ambulation, transferring, bathing, grooming, and all other ADL care.
- Maintains a working knowledge of Community policy & procedure pertinent to role.
- Assists in turning, positioning, and repositioning of residents.
- Participates actively in Interdisciplinary Team Process including completing assessments and documentation as assigned. Attends care plan meetings as assigned. Acts as resident advocate.
- Communicates effectively with the residents, families, visitors, members of the health care team, and other disciplines.
- Actively participates in Community Quality Assurance Performance Improvement Program.
- Maintains education development to include attending ongoing education development to maintain compliance with State and Federal Regulations and current knowledge of resident care practices.
- Maintains resident confidentiality.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under supervision, cleans, polishes, and sanitizes gathering and public spaces including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Cleans residents’ apartments on a weekly basis or as needed. In addition, interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
- Cleans floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors and ensures their removal as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting.
- Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling.
- Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures that water marks are removed from fixtures.
- Visits assigned residences to perform basic apartment cleaning of bathroom fixtures and floors. Wipes surfaces in kitchen and ensures that appliances are clean. Vacuums and feather dusts surfaces in apartment. Avoids disturbing residents’ belongings and respects privacy. Removes linens from bed and returns to resident for cleaning. Makes beds with clean linens according to resident’s preferences. Logs cleaning activities as required by procedures.
- Interacts with residents in a friendly manner, providing meaningful attention. Communicates concerns with resident’s health to management as appropriate.
- Attends and participates in in-service educational classes, on-the-job training programs, etc., as scheduled or directed.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Prepares and cooks meals for communities and maintains standards of kitchen cleanliness.
- Prepares all food according to the menu in a safe, sanitary manner under the direction of the dining services coordinator/manager.
- Ensures proper preparation, portioning, and serving of foods according to standardized recipes.
- Prepares quality food products according to standardized recipes and menus.
- Adheres to all safety and sanitation standards.
- Prepares food in a timely manner at specified meal times.
- Responds to community issues or concerns that may occur in the dining room.
- Follows departmental procedures including sanitation, safety, and cleaning schedules.
- Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
- Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.
- Oversees proper food handling and utilization of all foods to prevent contamination, increase quality, and reduce cost.
- Suggests menu or recipe changes to utilize leftovers and other supplies.
- Cleans all food service equipment, kitchen and food storage areas.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides direct care to residents following an individual service plan, treats each resident with respect and dignity, recognizes individual needs, and encourages independence. Fosters a homelike atmosphere throughout the community.
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures. This includes documentation related to: medication distribution as applicable; leisure activities; incidents and observations; reporting any changes in resident's physical condition and/or behavior; visitors; etc. Observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor. (Refer to state specific regulations regarding medication assistance and documentation).
- May assist residents with medication as defined in medication procedure. Assists or supervises residents who self-administer medication. Follows physician orders and state laws to administer medications to residents who cannot self-administer their medications. Exhibits understanding of and follows medication policies and procedures. (Refer to state specific regulations regarding medication assistance).
- Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping; following cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Administers quality, skilled nursing care to patients on an intermittent basis in the home and in accordance with physician orders and the Plan of Care under the direction and supervision of a Registered Nurse and/or Director, Professional Services. Performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure the provision of quality patient care.
- Under the direction of a RN, provides patient care and identifies the physical, psychosocial, and environmental needs of patients.
- Verifies Plan of Care prior to each visit and provides care according to the physician’s orders, assessment data, established standards and guidelines and documents accordingly. Incorporates short and long term goals as established by the Plan of Care into nursing care, as evidenced by documentation in the nursing notes.
- Performs an ongoing assessment during each visit and documents data in patient medical records. Communicates significant findings, problems, or changes in the patient’s condition to the supervising RN and/or Director of Professional Services and the physician and documents all findings, communications and appropriate interventions. Documents nursing interventions including patient response.
- Assesses patient/caregiver’s knowledge of disease process, treatment regimen and/or medication administration. Provides basic and specialized teaching as ordered in the Plan of Care and based on the patient’s needs. Identifies and recommends other disciplines needed for quality care of the patient.
- Performs with current standards of practice and with the agency’s policies and procedures. Ensures that all nursing notes, supply logs/visit logs are accurate and turned into the office according to agency policy.
- Prioritizes patients’ schedules based on patient needs and provides services in an efficient, timely manner to all assigned patients. Demonstrates effective time management skills by completing patient assignments and documentation within projected time frames and arrives to appointments on schedule.
- Demonstrates knowledge of emergency procedures and responds appropriately.
- Demonstrates commitment, professional growth and competency. Attends scheduled meetings, in-services, workshops, etc.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Performs the general operating maintenance, service, and repair of the interior and exterior of the assigned community(s), in accordance with current federal, state, and local standards/regulations and company policies.
- Maintains scheduled and unscheduled maintenance on, but not limited to: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment.
- Performs general maintenance projects as scheduled or assigned, including installations and repairs involving plumbing and electrical equipment, carpentry work, painting, and equipment repair.
- Responds to maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs.
- Repairs and maintains vacated rooms in a timely manner. This includes painting walls and cleaning carpets.
- Ensures that walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained.
- Maintains positive communication with local fire marshal, building inspector, state elevator inspector, and any other jurisdictions governing the community.
- Repairs walls, floor coverings, doors, and wood work in the common areas of the community.
- Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.
- Documents safety issues as well as physical plan deficiencies related to local, county, state and federal guidelines. Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals and takes necessary precautions.
- Assess property damage and file property damage claims in accordance with company policy.
- Responds appropriately to management and/or community emergencies by assisting as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with marketing and business plans to include managing sales process and completing all activities required for a sale. Represents the community and increases awareness through participation in outside events. Coordinates with the business development coordinator/director in their efforts to generate referrals or manages this activity in the absence of business development associates. Assist management with resident retention. Partners with management to develop and execute marketing plans and achieve community occupancy goals.
- Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans. Utilizes established sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.
- Manages the sales process by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about the community's services and programs. Responds promptly to every telephone call, email and Internet or in-person inquiry. Completes weekly follow-up calls, letters, and tours as defined by the community marketing plan.
- Coordinates and completes all activities needed for a sale and converts deposits to move-ins, including, but not limited to, visiting the prospect's home, health care providers, or other locations to conduct initial assessments or sales presentations and ensuring that the required forms are completed by the prospect, his/her physician and family prior to the move in.
- Keeps management and other key associates abreast of the status of all prospective move-ins. Tracks and records pre-residency steps to facilitate communication.
- Coordinates with the business development coordinator/director on a weekly basis regarding business development efforts to meet or exceed the established goals for professional leads as set by the community marketing plan. Contacts local sources including legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts that are not part of the business development coordinator/director referral contacts. Manages the business development activities noted above in the absence of business development associates.
- Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about community services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups.
- Effectively manages community inventory and looks for opportunities for increasing revenue and creating other revenue streams.
- Represents the community and increases awareness through participation in outside events, professional groups, and community involvement in the local market. Uses relevant community knowledge and research to plan, coordinate, and implement monthly prospect and/or referral source activities and events as specified by management and the community marketing plan. Follow up and executes sales process with all leads from events.
- Assists management with resident retention through new resident welcome events, resident referral programs, outside community visits to current hospitalized residents, and other programs as outlined in the marketing plan or by the Regional Sales & Marketing Manager.
- Partners with management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, fliers, press releases and other forms of media that promote community services.
- Monitors conversion ratios regarding sales performance and business development calls to direct referral sources and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to management.
- Maintains working knowledge of lead management systems and uses them to maximize sales effectiveness. Inputs all sales and marketing activities in a timely manner and according to systems standards.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides and directs Physical Therapy services to patients including screening, assessment, treatment, program planning and implementation. Functions under physicians’ orders and adheres to applicable principles and practices of physical therapy, Brookdale policies and procedures and state regulations.
- Optimizes the physical abilities and skills of patients by performing or supervising therapy staff in initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate.
- Establishes individual patient plan of care to optimally address patient-specific goals and to comply with service delivery parameters in accordance with the Resident Assessment Instrument (RAI) Manual, Managed Care Contract or other guidelines specific to long term care. Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals.
- Coordinates treatment plan with patient, family and other team members. Implements and conducts treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician’s orders. Adapts treatment to meet the individual needs of the patient.
- Accesses the patient’s record and records results of screenings, physician orders, discharge summaries and other information as required in the Community’s electronic medical record system. Documents results of patient’s assessment, treatment, follow-up and termination of services following standards established by The Center for Medicare and Medicaid Services (CMS), Medicare Administrative Contractor Local Coverage Determinations (MAC LCD) and Brookdale, utilizing electronic medical record software as specified by Brookdale
- Develops appropriate home program to maintain and enhance the performance of the patient in his/her own environment. Participates in discharge planning. Provides/recommends/fabricates adaptive devices, orthotics or prosthetics. Trains patient, family and appropriate staff in the use or application of the above.
- Refers patients for treatment to Physical Therapist Assistants (PTA) by completing evaluation and initial plan of treatment and communicating necessary and sufficient information. Supervises and directs PTA in the implementation of the treatment plan.
- Reviews the quality and appropriateness of the total services delivered and of individual physical therapy programs for effectiveness and efficiency, using predetermined criteria such as CareTool and other standardized tests and measures.
- Participates in patient, family and staff education. Confers formally and informally with other team members in coordinating the total rehabilitation program of the patient. Attends in-service training and facility meetings as required.
- Submits billing, payroll and expense documentation in an accurate and timely manner, meeting all regulatory guidelines. Assists in the collection of statistics as directed.
- Complies with all Infection Control, Universal Precautions, and OSHA standards for the
healthcare professional. Assists with and participates in Quality Assurance and Performance Improvement Programs as required. Adheres to established confidentiality standards as required by Brookdale concerning patient information.
- Attends in- service training as well as provides education to members of the patient care team and members of the community.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Identifies and treats patients with speech, language, voice, fluency and swallowing disorders. Improves patient’s communication skills through vocal exercises and cognitive therapies. May select alternative communication systems and teach their use. Evaluates and treats swallowing disorders.
- Optimizes communication, cognitive and swallowing skills of patients by performing the following tasks: screening, initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient’s family, the staff and other professionals as appropriate.
- Establishes individual patient plan of care to optimally address patient-specific goals and to comply with service delivery parameters in accordance with the Resident Assessment Instrument (RAI) Manual, Managed Care Contract or other guidelines specific to long term care.
- Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals. Confers formally and informally with the physician and other team members in coordinating the total rehabilitation program of the patient.
- Coordinates treatment plan with patient, family and other team members. Implements and conducts treatment as outlined in the treatment plan. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician’s orders. Adapts treatment to meet the individual needs of the patient.
- Accesses the patient’s record and records results of screenings, physician orders, discharge summaries and other information as required in the Community’s electronic medical record system. Documents results of patient’s assessment, treatment, follow-up and termination of services following standards established by The Center for Medicare and Medicaid Services (CMS), Medicare Administrative Contractor Local Coverage Determinations (MAC LCD) and Brookdale, utilizing electronic medical record software as specified by Brookdale
- Recommends and obtains appropriate equipment to improve patient’s communication. Instructs patient, family and staff in use of augmentative communication devices.
- Instructs patient, family and staff in appropriate speech language procedures or home program to allow carryover of therapeutic remediation and goals in daily activities.
- Reviews the quality and appropriateness of the total services delivered and of individual speech language pathology programs for effectiveness and efficiency, using predetermined criteria.
- Reviews the quality and appropriateness of the total services delivered and of individual speech language pathology programs for effectiveness and efficiency, using predetermined criteria. Submits billing, payroll and expense documentation in an accurate and timely manner meeting all regulatory guidelines. Assists in the collection of statistics as directed.
- Adheres to Brookdale policies and procedures. Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional. Assists with and participates in Quality Assurance and Performance Improvement Programs as required. Adheres to established confidentiality standards as required by Brookdale concerning patient information.
- Attends in-service training, as well as, provides education to members of the patient care team and members of the community.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides residents with nursing services as outlined in the personal service plans; promotes wellness, and administers medications and treatments in accordance with physicians' orders and within state licensure regulations.
- Assists in maintaining a physical, social and psychological environment in the best interests of residents.
- Monitors residents within state licensure regulations; may supervise and direct resident assistants where allowed by state licensure regulations.
- Monitors and assesses residents’ health and wellbeing; counsels residents as needed.
- Assists in writing service plans based on resident needs.
- Obtains and administers medication and treatments as prescribed by physician. Documents and reviews medication and treatment sheets for accuracy and compliance with physician orders, professional standards, federal and state regulations and company policy.
- Monitors responses to treatment plans. Possesses knowledge of medication interactions and notifies Resident Care Coordinator and Executive Director of any issues. Adheres to infection control policies and procedures.
- Counts controlled substances with off going nurse or resident assistant; secures and corrects reconciliation of controlled substances during shift.
- Ensures cleanliness and organization of medicine supply room and security of discontinued medicine in accordance with federal and state regulations and company policy.
- Assists with discharge process relevant to medication and treatment orders.
- Possesses knowledge of OSHA regulations and infection control standards.
- Follows policies and procedures to ensure resident safety.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides quick, efficient, and pleasant delivery of food to residents and guests, ensuring all quality standards of food and service are being met. Ensures good customer service, safety and proper handling of dishes, glassware, and utensils.
- Takes food orders, presents to kitchen staff and delivers meals to residents and guests in a proper and timely manner in accordance with department and company standards.
- Responds quickly to resident and guest requests. Interacts with guests in the dining room to ensure their satisfaction.
- Ensures accurate fulfillment of orders and checks food quality. Returns food that does not meet quality standards such as temperature, color, and doneness.
- Responds to community issues or concerns that may occur in the dining room. Reports issues/concerns to management immediately.
- Assists with the preparation and assembly of meals, in accordance with the menu and in a safe, sanitary manner under the direction of the Cook or Dining Services Coordinator/Manager as needed.
- Ensures proper preparation, portioning and serving of foods according to standardized recipes and menus.
- Follows departmental procedures including sanitation, safety and cleaning schedules.
- Labels and dates all food products in the refrigerator, freezer and food storage area and properly disposes of refuse.
Assists setting tables, removing dirty dishes, disposing of refuse and waste materials, and restocking inventory as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides quick, efficient, and pleasant delivery of food to residents and guests, ensuring all quality standards of food and service are being met. Ensures good customer service, safety and proper handling of dishes, glassware, and utensils.
- Takes food orders, presents to kitchen staff and delivers meals to residents and guests in a proper and timely manner in accordance with department and company standards.
- Responds quickly to resident and guest requests. Interacts with guests in the dining room to ensure their satisfaction.
- Ensures accurate fulfillment of orders and checks food quality. Returns food that does not meet quality standards such as temperature, color, and doneness.
- Responds to community issues or concerns that may occur in the dining room. Reports issues/concerns to management immediately.
- Assists with the preparation and assembly of meals, in accordance with the menu and in a safe, sanitary manner under the direction of the Cook or Dining Services Coordinator/Manager as needed.
- Ensures proper preparation, portioning and serving of foods according to standardized recipes and menus.
- Follows departmental procedures including sanitation, safety and cleaning schedules.
- Labels and dates all food products in the refrigerator, freezer and food storage area and properly disposes of refuse.
Assists setting tables, removing dirty dishes, disposing of refuse and waste materials, and restocking inventory as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Operates the dish machine and maintains the cleanliness of the dish machine area.
- Operates a dish machine to wash dishes, glasses, cups, trays, silverware, and food service equipment.
- Sets up and cleans dish machine area; checks temperatures and soap dispensing levels.
- Stores clean equipment and utensils.
- Assists in maintaining preparation and service areas in a sanitary condition.
- Empties garbage and moves to dump site.
- Sweeps and mops floors.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Provides quick, efficient, and pleasant delivery of food to residents and guests, ensuring all quality standards of food and service are being met. Ensures good customer service, safety and proper handling of dishes, glassware, and utensils.
- Takes food orders, presents to kitchen staff and delivers meals to residents and guests in a proper and timely manner in accordance with department and company standards.
- Responds quickly to resident and guest requests. Interacts with guests in the dining room to ensure their satisfaction.
- Ensures accurate fulfillment of orders and checks food quality. Returns food that does not meet quality standards such as temperature, color, and doneness.
- Responds to community issues or concerns that may occur in the dining room. Reports issues/concerns to management immediately.
- Assists with the preparation and assembly of meals, in accordance with the menu and in a safe, sanitary manner under the direction of the Cook or Dining Services Coordinator/Manager as needed.
- Ensures proper preparation, portioning and serving of foods according to standardized recipes and menus.
- Follows departmental procedures including sanitation, safety and cleaning schedules.
- Labels and dates all food products in the refrigerator, freezer and food storage area and properly disposes of refuse.
Assists setting tables, removing dirty dishes, disposing of refuse and waste materials, and restocking inventory as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Responsible for scheduling and/or billing of associates and services. Serves as a lead to other schedulers.
- Serves as a point of contact and resource to other schedulers. Coordinates and schedules services for residents.
- Ensures that community and corporate policies are disseminated and followed by all associates.
- Provides Personalized Living services as needed and within professional and state guidelines.
- Coordinates alternative resources for associates and families.
- Assists the Director or designee in the recruiting, hiring, orientation and training of new associates.
- Ensures adequate staffing coverage for the provision of services on a day-to-day basis.
- Markets programs to any appropriate audience.
- Reports all accidents and/or incidents to the Director or designee immediately. Ensures that all required reports are completed accurately and in a timely manner.
- Completes administrative reports as necessary and submits to manager.
- Ensures complete and correct billing information is provided to the Director.
- Assists staff with training/orientation. Encourages teamwork through cooperative interactions.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Under supervision, cleans, polishes, and sanitizes gathering and public spaces including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Cleans residents’ apartments on a weekly basis or as needed. In addition, interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
- Cleans floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors and ensures their removal as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting.
- Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling.
- Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures that water marks are removed from fixtures.
- Visits assigned residences to perform basic apartment cleaning of bathroom fixtures and floors. Wipes surfaces in kitchen and ensures that appliances are clean. Vacuums and feather dusts surfaces in apartment. Avoids disturbing residents’ belongings and respects privacy. Removes linens from bed and returns to resident for cleaning. Makes beds with clean linens according to resident’s preferences. Logs cleaning activities as required by procedures.
- Interacts with residents in a friendly manner, providing meaningful attention. Communicates concerns with resident’s health to management as appropriate.
- Attends and participates in in-service educational classes, on-the-job training programs, etc., as scheduled or directed.
- Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.