At Brookdale, our dining experience starts with our Dishwashers, or Kitchen Utility associates. Seniors at our communities expect clean dining wear and eating utensils. Our dishwashers run our dish washing machines, ensuring we provide our residents and guests with clean and sparkling plates, silverware and glasses at mealtime. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Provides general guidance and interpretation to associates and managers on company human resources policies, procedures and practices. Responsible for the direct management and supervision of the Business Office at the Agency. Coordinates and oversees all human resources, scheduling, payroll, billing, and operational processes within the agency. Monitors efficiency levels within the business unit and financial resource utilization.   - Oversees the day-to-day operations of the business office, including staffing coverage and management. - Manages recruitment activities for assigned community(s), including sourcing, interviewing, hiring and orienting new employees. - Advises management regarding hiring decisions, equal employment opportunity, employee relations, compensation, benefits, OSHA and health/safety issues. - Provides interpretation and guidance to management and associates on HR policies, procedures, practices and related documentation. - Maintains employee relations records and prepares statistical reports concerning staffing and employee relations. - Serves as primary contact with payroll in investigating and resolving pay issues and in interpreting corporate payroll policies. - Organizes office operations and procedures such as typing, flow of correspondence, filing, and other operational duties. Evaluates office production, revises procedures, and devises new forms to improve efficiency of workflow. - Processes orders for all necessary equipment and supplies. Orders within budgetary guidelines and maintains inventory control. - Promotes personal and professional growth of staff and conducts performance reviews. Places ads, interviews and makes hiring decisions with the Care Coordination Manager regarding open positions. Works with human resources on disciplinary situations and meets with associates to discuss issues and concerns. - Reviews weekly payroll reports and addresses associate payroll concerns. Works with Corporate Payroll to resolve issues. - Completes or assists with special projects as requested by agency or senior management. - Maintains associate personnel files per Brookdale standards and state regulations. Completes staff training and orientation, as needed. - Conducts and receives calls from prospective clients and/or their families. - Reviews and submits invoices to accounts payable for administration. - Monitors billing errors and long-distance coverage problems of telephone systems. Contacts provider to resolve issues. - Oversees mailroom activities. - Reports all accidents, incidents or complaints to supervisor immediately. - Covers cases in the event that care associates cannot be secured to provide service to client(s).   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Manages the day-to-day clinical services of the community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN. - Responsible for the direct supervision of community-based licensed, certified, and non-certified clinical associates. - Assigns and directs work of subordinates; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. - Provides training and education to caregivers on an ongoing basis with classroom in-services and situation-specific training. - Supervises the maintenance of resident charts and reviews documentation performed by caregiving staff. - As described and allowed in the Nurse Practice Act, assesses health, oversees medication administration, oversees functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident’s opportunity to remain in their environment. - Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of the resident’s need for scheduled appointments. - Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described or allowed in Nurse Practice Act or other state regulation. - Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. - Evaluates residents, documents changes in condition, and notifies Executive Director, resident’s physician, and resident’s legally responsible party/family of resident’s condition and reactions. - Communicates with physicians regarding residents’ status and condition changes. Ensures residents are prepared for physician appointments and visits. - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare-related services. - Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. - Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. - Participates in department quality improvement activities. - Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. - Shares on-call and manager on duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

At Brookdale, our dining experience starts with our Dishwashers, or Kitchen Utility associates. Seniors at our communities expect clean dining wear and eating utensils. Our dishwashers run our dish washing machines, ensuring we provide our residents and guests with clean and sparkling plates, silverware and glasses at mealtime. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Supports the District Director of Clinical Services (DDCS) in managing the healthcare operations of the communities in an assigned district. Helps ensure residents’ healthcare needs are met in compliance with state and federal regulations as well as Brookdale standards. Travels within the district as assigned to support management vacancy, training, auditing and any other area identified to ensure clinical excellence and meet state requirements.   - Travels throughout the district weekly to communities as assigned by the DDCS. - Fills the role of HWD in assigned communities when an HWD is on leave, extended vacation or the position is vacant. - Provides clinical support and guidance for communities with regulatory deficiencies. - Audits community clinical compliance and partners with other leaders to design and implement action plans as needed. - Provides root cause analysis and hands on support to ensure clinical outcome are meeting standards and key areas are current, which may include: service plans, orders, PCC compliance, MAR clarification, weights, skins, etc. Ensures compliance post-cleanup as needed. - Supports clinical initiatives and roll-outs by leading training for the district and/or individual communities as assigned by DDCS. - In some states coordinates and signs resident assessments. This may include completing comprehensive assessments including personal interview with the resident and other if the resident due to any impairment needs assist with history, etc. - Facilitates RN Delegations for medications and care per state regulations. - Participates in a variety of meetings with the division, district and individual communities. - Provides training, coaching and guidance to clinical leaders and front line staff. - Participates in clinical training and audits compliance; including facilitating Med Tech/QMAP/Med. Aide training and competency evaluations. - May assist DDCS in clinical Quality Assurance (QA) site visits. - Provides insight to DDCS on overall assessment of community strengths, weaknesses, opportunities, and threats (SWOT). May be asked to provide regular reports. - Provides support in clinical investigations and may participate in disciplinary actions. - Supports DDCS with special projects as assigned. - Provide district clinical support when DDCS is unavailable which may include responding to questions, support move in/out discussions etc. - Ensures proper and timely documentation in accordance with Brookdale policies and procedures and federal and state requirements. - Maintains a working knowledge of and adheres to company policies, procedures and Clinical Systems. - Utilizes the nursing process (assessment, planning, implementation, and evaluation) in applying nursing knowledge in accordance with state nursing regulations.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Manages the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.   - Responsible for the direct supervision of community-based licensed, certified, and non-certified clinical associates. - Empowers clinical leaders to supervise, direct, and motivate staff within their oversight. - Assigns and directs work of clinical leaders and subordinates; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. - Provides training and education to caregivers on an ongoing basis with classroom in-services and situation-specific training. - Supervises the maintenance of resident charts and reviews documentation performed by caregiving staff. - As described and allowed in the Nurse Practice Act, assesses health, oversees medication administration, oversees functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness, and maximizes the resident’s opportunity to remain in their environment. - Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of the resident’s need for scheduled appointments. - Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described or allowed in Nurse Practice Act or other state regulation. - Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. - Evaluates residents, documents changes in condition, and notifies Executive Director, resident’s physician, and resident’s legally responsible party/family of resident's condition and reactions. - Communicates with physicians regarding residents’ status and condition changes. Ensures residents are prepared for physician appointments and visits. - Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare-related services. - Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. - Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. - Participates in department quality improvement activities. - Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. - Shares on-call and manager on duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

The Regional Maintenance Technician (RMT) provides Asset Management support for the associates responsible for the general operating maintenance, service and repair, including floor care, of the communities within their region and communities/offices. - Assists with training needs, as necessary, to ensure community maintenance team performs regular maintenance tasks with a strong emphasis on floor care. - Indirectly supervises and oversees community maintenance, housekeeping, carpet care and equipment, and laundry (if applicable). Responsibilities to include hiring, training, evaluating performance, resolving disciplinary issues and termination. - Directs and trains associates engaged in the maintenance/upkeep of the interior and exterior of the community. Provides hands-on assistance, as needed. - Provides guidance and technical approval for Capital Expenditure process. Works in conjunction with the Regional Property Management Director (RDPM) to insure capital budget projections are met. - Ensures timely completion of Unit Turn, requested at community’s, to ensure Brookdale maintains compliance with Capital Budget and National Standards Programs. - Directly monitors and evaluates the status of Preventive Maintenance program (CMMS): H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment. - Completes the Property Condition Report to maintain compliance and tracking of life safety/safety issues, as well as, physical plant deficiencies. - Responds to the Executive Director, Maintenance Technician and/or community emergencies by assisting, as needed. Enters, responds to and closes-out work orders. Follows-up with vendors, as necessary, to maintain timely completion of all maintenance related work orders and invoicing. - Works with Director of Maintenance (DOM)/Maintenance Technician (MT) to resolve Critical Alert Notifications by assessing the issue and implementing corrective action. - Supports Asset Management’s role in all initiatives through completion. - Works with the regional operations teams to monitor repairs & maintenance expenses, and contract budgets. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for working with seniors? Whether you are starting your healthcare career or you simply have a heart for helping people, then Brookdale is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our programs assistants share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a talented and passionate member of an energetic Agile team, the Solutions Engineer III will build high-performing, scalable, enterprise-grade applications, while providing expertise in all areas of full stack development. Progression with demonstrated knowledge of additional software frameworks as well as knowledge of multiple areas within Brookdale. The Solutions Engineer III will be a self-starter that demonstrates excellent communication and problem solving skills with a focus on customer service, mentoring associates and ensuring products meet or exceed operational requirements. The Solutions Engineer III will collaboratively participate in all areas of delivery from analysis, development, configuration, testing, implementation and support of software applications. - Analyze, design, configure, develop, test, document, and implement new and existing applications and solutions to deliver high quality, scalable solutions to meet business objectives and operational requirements. - Participate in application/architecture design and development reviews as appropriate to ensure working within appropriate technology/standards. - Participate, including presenting, in the change management process and adheres to the defined change management guidelines. Identifies areas of improvement in the change management process. Mentor and train team members on the change management process. - Collaborate with team members and stakeholders to support business objectives and continual improvement of team dynamics. Identify ways to improve the development environment, best practices and team dynamics. - Focuses on the identification and resolution of application and technical issues (monitor sustainability, issue identification and resolution) enabling the optimization of uptime of applications and operational support. Participate in root cause analysis. - Actively participates in continuous learning of technology and understands how it may be applied appropriately to solve business objectives. Remain current on emerging technologies and industry trends. - Proven ability to adapt to different technology interfaces and frameworks and design different technology interfaces, platforms and frameworks. - Focused on delivery of high quality solutions and improvements in customer experience and operational excellence. Enterprise thinking not just tactical. Proven capability of applying emerging technologies to business problems. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Flexible schedule position that provides clients with assistance and companionship while recognizing clients’ individual needs and encourages independence.   - Non-medical hands on care; including dressing, bathing, grooming, personal care and assistance with transfers. - Provides one on one companionship to client. - May assist clients with medication as defined in medication procedure. - Performs general housekeeping duties, following cleaning schedules for client laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc. - Assists with pet care as needed. - Provides transportation to doctor's appointments and other errands. - Attends and participates in required training. - Maintains client confidentiality. - Communicates effectively with the clients, families, and collaborative team. Notifies manager of any changes in client condition/status. - Provides personal care to clients per their individualized plan of care.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Responsible for the day-to-day operational execution in support of an Executive Director within a larger community. Manages occupancy and monthly financial performance for the property. Maintains positive working relationships with all residents, resident family members, employees, and the business community. - Under direct supervision of an Executive Director, responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public. - Supervises, directs, and motivates staff. Maintains superior training and morale. Ensures training programs are effectively executed. - Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues. Administers annual resident satisfaction survey. - Executes renewal program with existing residents through a proactive program ensuring the highest renewal rate possible. - In conjunction with the Executive Director, develops annual operating and capital budgets. Maintains budget accountability to the Executive Director, aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction. - Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates with attention paid to consistency in the selection and retention of quality personnel. - Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence. - Maintains current departmental policies, procedures, and licenses in accordance with all requirements. - Fosters creativity among staff to deliver the highest quality and optimum services. Responsible for creating and maintaining an atmosphere of stability. Acts as a member of Resident Counsel. - Develops and maintains a positive image with community. Becomes active in social and civic affairs of the local community. Represents the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups. - Conducts department head meetings on a weekly basis. Conducts quarterly associate meetings to review safety on all aging issues and building issues. Conducts quarterly residential meetings. - Keeps current on competitive projects and programs in the market place. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for helping people? Administrative personnel are experts at keeping the day-to-day operations of our communities running smoothly. If this describes you, then Brookdale’s Business Office Coordinator job is for you. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Under the supervision of a professional nurse, provides direct care to residents, which reflect Brookdale’s philosophy and standards of home health care. Assists in meeting the residents' individual needs while treating the resident with respect and dignity. - Assists residents with the activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the resident care/service plan. - Allows and encourages residents to do as much of their own care as possible. - Documents the delivery of quality care in the resident's clinical record. - Follows infection control and safety policies and guidelines. - Implements resident care that is accurately, timely and appropriately documented; maintains confidentiality at all times. - Maintains a clean, safe, and orderly environment for the residents. - Performs general housekeeping duties as assigned. - Responds promptly and positively to resident requests for assistance, including emergency pull cords. - Maintains consistent and concise lines of authority and responsibility with effective communication that promotes a positive working relationship with residents, families, and co-workers. - Identifies changes in resident status or needs and communicates to the nurse in a timely manner. - Participates in educational programs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change.   - Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents’ needs and staffing requirements. - Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers. - Provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. - Assists in the maintenance of resident charts and review of documentation performed by care giving staff. - As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents. Initiates individualized Personal Service Plans and proactively manages care and services for each resident. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment. - Ensures and conducts Personal Service Plan reviews and updates, according to Brookdale and state requirements, to ensure residents’ service needs are met. - Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, proactively identifying those at risk for move out. Implements timely problem solving. - Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines. - Implements and maintains Brookdale operating standards, systems and processes. Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences. - Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits. - Completes documentation as required by Brookdale or state regulatory agencies. - Communicates information in a timely manner to the appropriate person or agency regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family or outside health care provider concerns. - Assists in keeping the environment safe for associates to reduce the occurrence of Worker’s Compensation claims. - Participates in community events, including family and social functions. - Shares on-call and Manager on Duty responsibilities/shifts as required.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for working with seniors? If you are starting your career in healthcare, and you have a heart for helping people, then Brookdale’s Program Assistant job is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our program assistants share warm smiles while helping seniors with dementia enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale LPN Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

Responsible for maintaining a secure environment for all residents and associates within the building and on the community grounds. Greets visitors, monitors the inside and outside of the building, and responds to emergencies.   - Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out. - Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates. - Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night. - Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems. - Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.). - Answers the phone promptly. Responds to questions, directs calls, or takes messages as appropriate. - Escorts residents and visitors to the parking lot during evening hours, as requested. - May be required to handle leasing inquiries after hours and on weekends, making sure that accurate and timely information is provided to the Director of Sales & Marketing. - Drives the bus or community vehicle as needed or as scheduled. - Handles minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed. - Ensures the lobby and administrative offices are vacuumed, and kept clean and neat. Notifies housekeeping if cleaning is needed. - Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Provides marketing support services to the sales staff to ensure the timely administration of sales and marketing efforts. - Maintains and/or improves upon the occupancy level of the community in accordance with marketing and business plans. Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals. - Assists in the sales process by helping prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires. Completes weekly follow-up calls, letters, and tours as defined by the community marketing plan and as directed by the SMD (Sales & Marketing Director). - Coordinates and completes all activities needed for the sale and converts deposits to move-ins, including, but not limited to, visiting the prospect’s home, health care providers, or other locations and ensuring that the required forms are completed by the prospect, his/her physician and family prior to move in. - Communicates daily with SMD and other key associates regarding the status of all prospective move-ins. Utilizes the “Resident Move-In Status Log” to record pre-residency steps and to facilitate communication. - Coordinates the move-in process for new residents in an efficient and welcoming manner, as needed. Ensures paperwork completion, residence preparation, mover scheduling, community support and resident orientation. - Provides administrative support for the Marketing Department. - Represents the community and increases awareness through participation in outside events, professional groups, and community involvement as directed by the SMD. Uses relevant community knowledge and research to assist in planning, coordinating, and implementing monthly prospect and/or referral source activities and events as specified by the community marketing plan and SMD. - May answer phone calls and log leads according to established protocol into the prospecting system. - Assists SMD with execution of marketing plans to achieve community occupancy goals. - Prepares data for weekly and monthly reports. Provides sales performance information to SMD. - Maintains working knowledge of the lead management system and uses to develop reports. Inputs sales and marketing activities, as directed, in a timely manner and according to systems standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Responsible for the maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies. - Directs the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. - Directs the maintenance and upkeep of the buildings and grounds through maintenance staff. Inspects completed work for conformance to standards and policies. - Implements preventative maintenance programs. Coordinates compliance with local, state and federal building codes, SDS, OSHA, EPA regulations, and fire codes. - Coordinates engineering contractors and vendors, making sure insurance and licenses are current. - Conducts regular inspections of life safety systems, including fire extinguishers and sprinkler systems. - Coordinates annual apartment maintenance schedule and completion. Oversees necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins. - Ensures the outside of the property is maintained, including landscaping, snow removal, and garbage/trash removal. - Prepares and follows approved budget. Tracks utility consumption and expense files. - Maintains inventory control for all general supplies, parts and equipment for necessary repairs and maintenance. Maintains all required engineering files. - Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. - Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions - Assess property damage and file property damage claims in accordance with company policy. - Responds appropriately to resident or community emergencies by assisting as needed. - Maintains office, shops and mechanical areas within company standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for working with seniors? Whether you are starting your healthcare career or you simply have a heart for helping people, then Brookdale is for you. Our seniors are looking for trusted friends and companions who bring a passion for helping others. Our programs assistants share warm smiles while helping seniors enjoy their daily routines and live life to the fullest. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale LPN Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

Responsible for the day-to-day operational execution in support of an Executive Director within a larger community. Manages occupancy and monthly financial performance for the property. Maintains positive working relationships with all residents, resident family members, employees, and the business community. - Under direct supervision of an Executive Director, responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public. - Supervises, directs, and motivates staff. Maintains superior training and morale. Ensures training programs are effectively executed. - Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues. Administers annual resident satisfaction survey. - Executes renewal program with existing residents through a proactive program ensuring the highest renewal rate possible. - In conjunction with the Executive Director, develops annual operating and capital budgets. Maintains budget accountability to the Executive Director, aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction. - Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates with attention paid to consistency in the selection and retention of quality personnel. - Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence. - Maintains current departmental policies, procedures, and licenses in accordance with all requirements. - Fosters creativity among staff to deliver the highest quality and optimum services. Responsible for creating and maintaining an atmosphere of stability. Acts as a member of Resident Counsel. - Develops and maintains a positive image with community. Becomes active in social and civic affairs of the local community. Represents the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups. - Conducts department head meetings on a weekly basis. Conducts quarterly associate meetings to review safety on all aging issues and building issues. Conducts quarterly residential meetings. - Keeps current on competitive projects and programs in the market place. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Do you have a heart for people and enjoy serving the senior community? If so, become a Brookdale LPN Wellness Nurse. Our senior residents are looking for trusted companions and friends who bring a passion for helping others. Here at our assisted living communities, our Wellness Nurses share and receive smiles by providing personalized health care.

Responsible for leading the reception area and serving the needs of residents, visitors, and staff by offering information and assistance in a friendly, efficient, and courteous manner. - Serves as the lead for the reception area. Greets all visitors entering facility in a courteous, warm and professional manner. May provide drinks and other comfort amenities as deemed appropriate while waiting. Ensures that guests sign guest sheets and locates correct resident or party to escort visitors, answer questions, etc. Notifies residents of visitors and obtains directions regarding their desires on receiving guests and handles them accordingly. - Promotes positive image of community and serves as ambassador of community to visitors. May answer general questions regarding community to potential residents and inquiring families. Provides informational brochures and packets as requested. Ensures proper referrals to marketing staff. - Receives incoming phone calls and directs to proper residents and staff. Maintains and updates log of emergency phone numbers. Also maintains contact information for residents and staff. - Receives all mail for community and residents; sorts and delivers appropriately to mail locations. Collects outgoing packages and mail; ensures their proper handling, charging and collection by postal and shipping companies. Delivers newspapers, waters plants, straightens office and lobby, and prepares refreshments. - May check visitors into guest suites and ensures that questions are answered and access is granted. - May call for transportation as requested by residents. Maintains logs on resident check in lights and visual check in. Alerts staff when residents may not appear as expected. - May routinely perform basic typing, filing and clerical work as requested. Maintains community resident rosters and other community information as requested. May update birthday lists and complete card mailings. - Responds appropriate to resident emergencies by calling or contacting appropriate internal and external parties according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. hurricanes, etc.) - May assist Executive Director in community admissions and discharges. - May takes prospective residents and/or their families on tours of the community when marketing and administrative personnel are not available. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

The Field Marketing Manager is responsible for creating comprehensive field marketing plans to drive leads, visits, and move-ins for assigned regions within their division. Develops, executes, and trains high touch multimedia mix marketing programs that generate quality pipeline leads and prospects throughout the sales cycle. This individual is a primary marketing leader within assigned division and is a key liaison for correlating sales and operations leaders within assigned districts/markets, as well as with the internal marketing team. Day-to-day functions include the ongoing planning and performance management of local level multimedia campaigns and sales activation to drive divisional move-in targets and performance.   - Ownership of field marketing programs (ongoing) for 50-100 communities from inception to end results: understand field needs, define program and success measurement, ensure alignment with division objectives, and deliver all aspects of the program locally. - Owns market / DMA (designated market area) level composition make-up in assigned areas of the division, inclusive of key demographics, competition, supply, etc. to inform marketing campaigns, identify gaps, and develop competitive strategies. - Develops and presents written briefs to define specific marketing situations and opportunities, and to ensure that resulting strategies and execution are aligned; identifies and groups similar communities by marketing opportunities to scale local and corporate marketing programs for maximum reach. - Owns field marketing campaign reporting and optimization, includes performance strategy for the sales leaders. - Identifies key points of difference at the market and community level in collaboration with sales and responsible for including in related marketing materials and media campaigns. - Ensures training of sales leaders on market level implementation of campaigns and toolkits; includes training on any current sales enablement / market planning / materials storefront platform and/or workflow management system. - Launches the framework for strong local marketing plans, allowing sales teams to build and execute at the community level; coaches district sales teams for improvement. - Drives special projects as assigned including Program Max/renovations, high-opportunity community strategies, and referral source targeted programs. - Partners with cross-functional leaders in various centers of excellence (including, but not limited to, sales, clinical, operations) to problem-solve, share marketing insights, and create aligned marketing strategies. - Collaborates with the Director of B2B to ensure local marketing and outreach plan alignment for targeted healthcare and other professionals. - Maintain and communicate marketing best practices executed by communities, identifying common themes. - Act as a center of excellence for marketing and outreach best practices and responsible for communications of best practices to divisions, districts, and communities.   This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents’ bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

Responsible for leading the reception area and serving the needs of residents, visitors, and staff by offering information and assistance in a friendly, efficient, and courteous manner. - Serves as the lead for the reception area. Greets all visitors entering facility in a courteous, warm and professional manner. May provide drinks and other comfort amenities as deemed appropriate while waiting. Ensures that guests sign guest sheets and locates correct resident or party to escort visitors, answer questions, etc. Notifies residents of visitors and obtains directions regarding their desires on receiving guests and handles them accordingly. - Promotes positive image of community and serves as ambassador of community to visitors. May answer general questions regarding community to potential residents and inquiring families. Provides informational brochures and packets as requested. Ensures proper referrals to marketing staff. - Receives incoming phone calls and directs to proper residents and staff. Maintains and updates log of emergency phone numbers. Also maintains contact information for residents and staff. - Receives all mail for community and residents; sorts and delivers appropriately to mail locations. Collects outgoing packages and mail; ensures their proper handling, charging and collection by postal and shipping companies. Delivers newspapers, waters plants, straightens office and lobby, and prepares refreshments. - May check visitors into guest suites and ensures that questions are answered and access is granted. - May call for transportation as requested by residents. Maintains logs on resident check in lights and visual check in. Alerts staff when residents may not appear as expected. - May routinely perform basic typing, filing and clerical work as requested. Maintains community resident rosters and other community information as requested. May update birthday lists and complete card mailings. - Responds appropriate to resident emergencies by calling or contacting appropriate internal and external parties according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. hurricanes, etc.) - May assist Executive Director in community admissions and discharges. - May takes prospective residents and/or their families on tours of the community when marketing and administrative personnel are not available. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

As a Brookdale housekeeper, you will keep all community public spaces, activity and dining rooms, and resident apartments clean. This important role ensures our communities are presented in a positive manner, and help make it a great place to live. Housekeepers interact with residents and guests in a friendly and courteous manner, and provide help, as needed, throughout the community. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

At Brookdale, our dining experience starts with our Dishwashers, or Kitchen Utility associates. Seniors at our communities expect clean dining wear and eating utensils. Our dishwashers run our dish washing machines, ensuring we provide our residents and guests with clean and sparkling plates, silverware and glasses at mealtime. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

The Resident Programs Director has the primary responsibility and authority to oversee the quality of life for resident engagement as outlined in Brookdale mission and cornerstones, the Optimum Life philosophy and culture, as well as the Resident Programs Standards of Excellence. The Resident Programs Director serves as a part of the management team to ensure policies and procedures are understood, trained, and implemented. The Resident Programs Director hires, trains, and manages at least one and a half full time associates to ensure all program expectations are in place and all customers involved have quality of life and are satisfied. - Performs all duties in a professional manner and participates in community leadership decision-making so as to have a positive impact on community business operations including management of department budget and staff. - Provides subject matter expertise to the management team regarding associates’ and residents’ engagement and quality of life. Participates in annual resident satisfaction survey initiatives and addresses resident complaints and grievances. - Negotiates and manages community contracts in significant matters such as staffing, contract labor, vendors and entertainers. - Participates in the review of individual residents’ service plans and regularly documents progress. Participate in discharge planning with other members of the management team. - Responds appropriately to resident emergencies, using independent judgment for “in the moment” decisions, calling or contacting appropriate internal and external parties according to the established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. hurricanes, etc…) - Ensures that Resident Programs meet all state, federal, and other regulations. - Plans, develops and implements creative and exciting Resident Programs to meet the individual needs and interests of the residents within the community as well as through outside trips and events; includes coordination of one-to-one programming for residents who cannot participate in a group setting. - Responsible for meeting the Standards or Excellence for Resident Programs. - Responsible for maintaining Resident Programs’ mission and model which are the foundation of community programs. - Ensures resident welcome and engagement protocols are in place. - Through independent judgment and discretion, manages a volunteer program, including recruitment, training, and supervising volunteers. - Ensures daily, weekly and monthly calendar of events requirements are met. - Ensures specialty programs are scheduled according to the Resident Program Annual Master Calendar. - Ensures marketing, promoting and communicating materials are of professional quality. - Maintains community environment (including equipment and supplies) to support whole-person wellness culture for resident engagement. - Coordinates the transportation of residents to and from events outside of the community, which may include driving a community motor vehicle. - Directly supervises Resident Program Assistants/Coordinators and Transportation drivers as needed. May act in supervisory capacity as manager on duty or in the absence of the Executive Director, if assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.